How do I cancel a booking?

To cancel a booking, please get in touch with us via Email or Phone. Cancellation terms and conditions will apply.

It is easy to get a student room booked with Amberstudent.com All you have to do is place an inquiry request. Tell us your preferences; one of our booking executives would get in touch within an hour and assist you through the booking process. However, you need to carry your acceptance letter of University, Visa information, and guarantor agreement while checking-in into your accommodation.

When should I book my accommodation ?

You should book your student accommodation as soon as you get the university offer. Before 4-5 months of your course starts, As ideal accommodation could be sold out in case of delay.

What does the rent include ?

Electricity, Gas bills, Water bills, Internet, Games room, Gym, Events, Storage, Cinema room and Fitness lounge. T&C* (Excluding few properties)

Can I view the property before I check-in?

Yes, our booking executives could arrange a viewing session for you. All you need to do is place a viewing request on our website, and our booking executive would arrange skype or a walk-in viewing for you.

Do I need to pay a deposit? When will I get my deposit back?

Yes! In order to secure your booking, you will be asked to pay a certain deposit which is fully refundable at the end of your tenancy period. You will get your deposit refunded within 1 month after your tenancy-end date.

How do I pay the rent?

You can pay online, by debit/credit card or you can also opt for bank transfer , and if not feasible, we can ask the property manager for other modes of payment. Also, few properties allow instalments with a UK guarantor.

What else do I need to bring with me when checking in?

Acceptance letter of University Valid Passport/ID Student Finance documents Visa information Insurance documents Bank details along with bank statement

When I put a request in, when should I hear from my booking expert ?

We try to be as responsive as possible. Mostly, you would hear from us within an hour over E-mail/ Whatsapp/ Call or latest within 17 hours.

Can I cancel the booking for my student accommodation before moving in?

Yes, you can cancel the student accommodation before moving in. However, it is always better to cancel the booking during the cooling-off period , in order to receive a full refund of your payment. Also, the cooling-off period and policies vary from property to property. If in case you wish to cancel the contract after move-in, you can get a replacement tenant and free yourself from the bond. You can visit our facebook group for the same.

Help

Get answers to commonly asked Questions

What is Amberstudent?

Amberstudent is an accommodation booking platform for students going to major universities . We are a one-click student accommodation platform providing free assistance to students. We serve over 100 cities, and partnered with multiple field agents and property consultants who provide us updated listings.

After recieving your preferences like distance from the university, budget, bedroom configurations, safety etc. our agents find out the apartments which fulfill your needs.

Once you select an apartment, we’ll start the paper work and leasing process. Generally the whole process takes 2-5 days depending on the supply and demand conditions.

What are the utilities and amenities included in the apartment?

How can we get more details about the apartment?

Can we get a video of the apartment?

Is it possible to schedule a visit to the apartment for a friend who is already residing in the city?

Are the properties safe and convenient?

Will I have basic amenities and appliances?

Are the prices negotiable?

See what students say

Preferred place for booking housing by students all across the globe :)

“Experience was amazing!! I’m going to Plymouth College of Art. Great prices & the rent durations are negotiable. Also as an art student I do appreciate the website design — its clear, visible & well placed.”

Simon LangerPlymouth College of Art

“The best service I could ask for an international student. Awesome, great follow-up services that helped me throughout the process from start to the end. Thanks to Amber for a great facility!”

Paveneech StritagulImperial College Business School

“I am going to study at UCL and Supreet from Amber did an excellent job in helping me. I do not have doubt to recommend Supreet as a student helper. I hope to receive his help in future. The room is in an excellent location.”

Help

Get answers to commonly asked Questions

What is Amberstudent?

What are the utilities and amenities included in the apartment?

How can we get more details about the apartment?

Can we get a video of the apartment?

Is it possible to schedule a visit to the apartment for a friend who is already residing in the city?

Are the properties safe and convenient?

Will I have basic amenities and appliances?

Are the prices negotiable?

See what students say

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