You must be a full-time student, and be 18 years or older to live in the property. You can book with this property whether you have a conditional or unconditional offer. However, please be aware of the cancellation policy prior to booking should your place at university not yet be confirmed.

No, pets are not permitted in the buildings, except registered assistance dogs.

You can bring most of your belongings but some electricals aren’t suitable for our properties. Non UK compliant electricals such as rice cookers are not suitable for use with UK power outlets and this can cause fire risks.

Can I move in before my contract?

If you wish to arrive earlier than your contract start date, you need to email or call the sales team. If early arrival is possible your contract will be adjusted and you will need to accept it then pay the additional charges prior to arrival. Please note, not all requests can be accommodated.

Does my rental price include insurance?

Contents insurance is included at some properties, which will be shown on the property page and details of the insurance can be obtained from the property manager when you check in. If you wish to confirm whether the property offers contents insurance, please contact the property team directly. Please note we advise taking out contents insurance if it is not included at your property and not liable for the loss or damage of your personal belongings and room contents.

Do I need to pay council tax?

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide us with your council tax exemption certificate which your university will be able to arrange. If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.

What is the process for dealing with complaints?

Stage 1 – Where possible please make your complaint in person at reception or by telephone. Our staff on site will attempt to investigate and deal with the matter immediately. If you are unhappy with the solutions or explanations given you can escalate your complaint to Stage 2 by letter or email to site within 10 working days. Stage 2 – Your complaint must be in writing. Our staff will pass your communication to a senior member of staff within Ukstudenthouses.com, who will investigate further and provide a written response within 10 working days where possible. You must state why you think your complaint has not been treated fairly or correctly. Stage 3 – Your complaint must be in writing. In the event that you still feel your complaint has not been treated fairly or correctly you can write to the Complaints Panel within Ukstudenthouses.com at: Operations Director, Ukstudenthouses.com, Building 3, Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool, L10 1LD. The Panel will normally notify you of their decision within 10 working days. You must state why you think your complaint has not been treated fairly or correctly to this point. Please note: Complaints about 19-20 tenancy agreements relating to the Covid-19 outbreak are excluded from this complaints process. All terms of the tenancy agreements remain applicable unless notified otherwise in writing by UK Student Houses. All notifications are final and there is no appeal or escalation process for such complaints.

Does my rental price include car parking?

On-site car parking is available at some properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

How do you allocate rooms?

When applying for a room you will be asked a series of questions to determine the type of room/flat that you require, along with any special requests you may have. Please note that special requests cannot be guaranteed except where you have disability as defined and covered under the Equality Act 2010. We will attempt to meet your allocation needs as far as practicably possible, should you have a defined disability. If you have a disability, medical condition or special request that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form. You are encouraged to disclose any special requests for your stay such as your preferences regarding culture, religion, sex, gender, etc. to enable us to make an informed decision about your room allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of disclosing a disability to us.

How do I pay my rent?

Your rent can be paid in a number of ways: Online via by logging into your student account At the property reception desk By telephone to the property team By bank transfer (please ensure you use your name and student ID as the payment reference).

Can I pay in instalments?

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April. If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.

When do I pay my rent?

When you accept your room offer, you’ll be given two options: To pay your rent in full To pay your rent in instalments spread throughout the year You can choose whichever is most convenient for you.

What is included in my rent?

All utility bills such as gas, electricity, water are included in your rent. Unlimited Wi-fi* is also included. Your TV licence is not included in your rent as this is not classed as a utility and is your responsibility to purchase. All of our properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy. For information on the speed of your internet connection, please ask your Property Team for more information. a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information. the internet speed is the maximum stated speed available into the property.

Can I move in before I pay my rent?

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.

What if I don’t have a uk guarantor?

If you are unable to provide your own UK Guarantor, we recommend the service of Housing Hand you can find further information, prices and how to apply on their website.

Who can be a guarantor?

To be a guarantor you must: Be resident in the UK for a minimum of 1 year Be over 21 years of age Be a homeowner or in full time employment Provide a copy of photographic identification, such as a passport, driving licence or ID badge Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Can I pay my rent from overseas?

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone.

What can I do if my student loan hasn’t arrived yet?

You can defer your rent instalments to be in line with your student loan payments if you wish. All requests for deferred payments must be made by 1st August in each academic year to the property team. You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up. You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date. A one off admin fee of £50 will be charge and payable with the initial 2 week rent payment and this £50 admin fee will not be deducted from the balance of rent due. Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.

Do I need a guarantor?

If you wish to pay your rent in instalments, you will need a UK guarantor.

Do I need a guarantor if I am a sponsored student?

They may be able to accept sponsors in place of guarantors in some cases, however this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of guarantor.

Can I pay my rent weekly?

Weekly rent payments are not available, however Ukstudenthouses.com offers a number of instalment options for students to pay their rent.

When does the discount come off my rent?

All discounts offered will be deducted off your final instalment of rent.

How do I book a viewing?

You can book a viewing using our online viewing tool or by contacting the sales team

Can I book a room without a viewing?

Yes, you can book rooms online.

How long does a viewing take?

A viewing usually takes around 15 to 20 minutes, however you can spend as long as you wish viewing the property.

What will I be shown on my viewing?

The property team will guide you around the building and show you the social areas, outdoor spaces and on-site facilities as well as the rooms you would like to see (dependent upon availability). Please be aware that some rooms and apartments that you view may be occupied by our current residents.

I’m in a different country, how do I view a property?

They offer a Skype viewings for those who cannot view in person. Just click ‘Arrange a Viewing’ and from there you can choose the Skype option and organise a time and date that suits you. A member of the team will skype call you at your arranged time.

What do I do if I’m a first year student and I’m still waiting for my exam results?

If you’re still waiting for your exam results and you’re not sure whether your place at university is confirmed, don’t worry, you can still apply. If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and we will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of: a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked; a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided we are satisfied, we will cancel your agreement and refund your deposit in full.

What do I do if I’m a first year post-graduate student and I’m still waiting for my exam results?

If you’re still waiting for your exam results and you’re not sure whether your place at university is confirmed, don’t worry, you can still apply. If you are a prospective first year Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and we will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of: • a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked; • a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided we are satisfied, we will cancel your agreement and refund your deposit in full.

Do I have to pay a booking fee?

Property do not charge a booking fee. When you accept your room offer, you’ll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.

What if I want to cancel my booking?

Full termination policy is within your online account.

Can I book if I’m under 18?

If you turn 18 in the first semester of university, we can accept your booking with no restrictions other than an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it. We can accept under 18s in some of our properties subject to our Policy for Students under the Age of 18.

What do I need to bring with me?

When you come to pick up your keys you need to bring some photographic ID. To find out what else you may need to bring check out our ‘what to take to university’ page.

Is there car parking facilities for when I move in?

Some properties have car parking facilities available for a small charge, please speak to your property team directly if you would like to reserve car parking.

How much are deposits?

Deposits vary by property from £50 to £300 and your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. The deposit you pay when making the application cannot be used towards a rent instalment as this is secured with a deposit protection scheme for the duration of your tenancy.

What happens to my deposit?

Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms.

When do I get my deposit back?

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 30 working days to be credited at the end of your tenancy period. All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit. Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by Ukstudenthouses.com. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Deposit Protection Service or Letting Protection Service. Please note if you ask for your deposit to be repaid to a non-UK bank account, bank charges will apply. Please see deposit protection scheme FAQs: Deposit Protection Service (England and Wales) Letting Protection Service (Scotland)

27 Victoria Road

Victoria Rd, Cambridge, CB4 3BW, United KingdomView Distance From Universities

bills included

Study spaces

From £119/week

Videos

27 Victoria Road is a superb student accommodation in Cambridge which offers 5-bedroom apartments. The property is located within a 5-minute drive from Bellerbys College (Cambridge Campus) and a 6-minute drive from Cambridge Ruskin International College, making it an absolute favourite among students.

Features

Each room features a comfortable bed, a study desk & chair, shelving, drawers and plenty of storage for your belongings. You can chill with your pals in the shared lounges after a hectic day or you can have intensive study sessions in study spaces when exams are near. Free high-speed wi-fi is also there for your seamless streaming. On the other hand, a management and maintenance team will always be there at your service whenever you want while all of your utility bills (gas, electricity, water, broadband) will be included in the rent.

Location and What's Hot?

The property is surrounded by several shops, pubs and restaurants. Spend fun times at The Cambridge Brew House and Revolution Cambridge. You can also plan lazy Sunday breakfasts at Byron - Cambridge and Bill’s Cambridge Restaurant. Explore some of the most popular tourist attractions such as The Fitzwilliam Museum, Castle Mound and Sedgwick Museum of Earth Sciences.

Commute

The property is well-linked to public transport in Cambridge. Green’s Road bus stop is just down the lane. For travelling during long weekends, you can reach train stations like Cambridge (CBG) and Cambridge North within an 11-minute drive.

Common Amenities

Study spaces

share lounges

superfast broadband (up to 100Mbps)

management and maintenance team

Room Amenities

Bed

Desk & Chair

Plenty of storage

Shelving

Drawers

Bills Included

Gas

Electricity

Water

Broadband

Room Types

5 Bedroom Apartment

£119 - £159/week

Sold Out

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms5

Bathrooms1

Deposit£250

Bills Included

Bed

Videos

SOLD OUT

Duration:51 week

Move in:1 Sep, 2022

£159/week

SOLD OUT

Duration:51 week

Move in:1 Sep, 2022

£119/week

Looking to book this unit? Join Waitlist

Cancellation Details

Cooling Off Period

Free booking cancellation in stipulated time

No Visa No Pay

Free Cancellation if student visa is not secured

No Place No Pay

Cancellation policy if admission not confirmed

Other cancellation policies

General cancellation policies & notes

Payment Details

Booking Deposit

Secure booking with this amount

Payment Instalment Plan

Flexible payment terms

Mode Of Payment

Payment via easy transaction modes

Guarantor Requirement

Guarantor requirements and policy

27 Victoria Road

Features

Location and What's Hot?

Commute

Room Types

5 Bedroom Apartment

Cancellation Details

Payment Details

Frequently Asked Questions

Can I live here?

Are pets allowed?

Can I choose who I live with?

Can I choose my room?

Can I request to move rooms during my tenancy?

Do you provide summer accommodation?

Do I have to move out in the holidays?

What can I bring?

Location