0 m
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0 m )About the Property
Fontessa House is a vibrant yet pleasant student accommodation in Chester that offers a range of en-suits and studios. The property is located within a 9-minute walk from the University of Chester and a 9-minute drive from The Hammond School.
Features
Each room features a comfortable bed with under bed storage, a private bathroom with a shower, a wardrobe, a bookshelf, a study desk with drawer space and a chair, a TV, a dining space with a table and chairs, a lounge/sofa area and modern appliances like a fridge freezer, a microwave, a toaster, an oven and a 4-ring hob. Socialise with other residents as they have a variety of communal spaces. You can also wash & dry your clothes whenever you want with the help of on-site laundry facilities. Other common amenities include on-site management, free high-speed Wi-Fi, on-site vending machines, free contents insurance and secure bike storage.
Location and What's Hot?
The property is close to a fleet of shops, pubs and restaurants. Spend happening weekends at City Tavern and Watergates Bar. Or you can have dinner dates at Bombay Palace and Bollicini. On your free days, you can visit The Grosvenor Museum, Escapism Chester and Chester Roman Gardens.
Commute
You’ll find multiple transit stops within the walking distance from the property. Northgate Church bus stop is just down the lane. To travel cross country, you can reach Chester train station within a 4-minute drive.
Other
University of Chester Parkgate Road Campus 7-minute walk | 2-minute bike ride
University of Chester Riverside Campus 15-minute walk | 10-minute bike ride
University of Chester Kingsway Campus 25-minute walk | 15-minute bike ride
University of Chester Queens Park Campus 20-minute walk | 10-minute bike ride
What will you get
Bills Included
Common Amenities
Cancellation Policies (5)
Frequently Asked Questions
How much is the Holding Deposit and what happens to it?
They ask you to pay a Holding Deposit to secure your room. When your tenancy commences, the Holding Deposit will convert into a refundable Security deposit. All deposits are registered with TDS which is a government accredited Tenancy Deposit Protection Scheme provider. At the end of your tenancy a final inspection of your room will be carried out prior to your move out and if any deductions are required they will be discussed with you at this point. Assuming the room and its belongings are in the same condition as when you moved and you have provided your bank details within our Portal you will get your deposit back within 10 working days. If you cancel your room booking within 14 days of your Accommodation Offer then you will be entitled to a full refund. After 14 days, the Holding Deposit is non-refundable*.
Is there an age limit for booking ?
they only accept bookings if you are over 18, with the exception of properties in Scotland where you must be 16 or over. This is due to the legally binding tenancy agreement that every tenant is required to sign when living They also can only accept people in full time education.
Do you provide female only accommodation?
they do provide female only accommodation in some of their schemes but it is not guaranteed that this will be possible. Please speak to the site team to find out more information.
Can I choose who I live with?
They are more than happy to accommodate groups as well as individuals. Where you're not booking in a group ,they understand your flat mates will be key to your experience so when you book as an individual, they will ask you a series of questions to help them to match you with the perfect flatmates.
Am I allowed to have guests?
Yes. It is your home so you are allowed to have guests visiting you.
Is there always a member of staff available?
Their standard office hours are between 10am 5pm. Out-of-office hours are also supported by emergency contacts.
Can I bring my own electrical equipment for cooking, i.e. rice cooker?
No they do not advise you to bring your own electrical cooking equipment for health and safety reasons.
Who cleans the room and the communal area?
The students are responsible for their own rooms and communal kitchen within the flat. All other rooms and communal areas are cleaned by the site cleaner.
What happens if I don’t get on with my new flatmates? Can I swap rooms?
If you are having any issues please contact the Accommodation team in the first instance, they will do all they can to help. In exceptional circumstances it may be possible to move you; however they would look to resolve any issues with you all.
What if something in my flat breaks or isn’t working?
Drop them an email or pop into the office to let them know, their on-site Maintenance team will be able to deal with most things.
Can I have pets?
No pets are permitted under the term of the tenancy agreement.
Can I have my groceries delivered to site?
Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.
Do I have WiFi?
Yes, WiFi is included in your rent. Youll also have a broadband connection in your room on your desk.
Why do I need a Guarantor?
All students who wish to pay their rent by using an instalment plan are required to provide a qualified UK Guarantor. This provides them with the security and knowledge that the rent will be paid in full if you were to default on payment.
I have booked a room but failed to obtain a visa, can I cancel my booking?
Yes you are entitled to cancel your booking but they will need you to provide proof for this.
What’s provided in the bedroom? Do I need to bring my own bedding?
Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of our students prefer to bring their own, however you can order bedding and kitchen utensils from their friends UniKitOut to be delivered to your room prior to your move in.
Can you arrange an airport pick up service?
Most sites will be more than happy to arrange an airport pick up service for you. You just need to let us know your name, arrival date and time and your flight number, well then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.
Can I move in before my contract starts?
It is possible but it depends on each scheme. They would advise you to check with the accommodation team before you make any arrangements.
Can I stay over the summer?
Most of their sites offer summer stays. Please check with the accommodation team for further information.
What documents do I need to check in?
You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. They also need a passport photograph.
What time can I arrive?
This depends on the scheme you will be living in. Please contact the accommodation team via the online contact form or email the site directly.
Is there somewhere to park when they are unpacking?
If you are travelling via car on move in day they will inform you in advance whether theres a drop off bay on site for you to off load any suitcases or belongings, or they will send you the location of the nearest car park. Its important to book your move in slot with us in advance so that they can make sure these resources are available to you on the day.
I will be arriving out of hours on move in day, is this okay?
They understand that sometimes students will need to arrive outside of arrival hours. They ask for you to contact your Accommodation Team at the earliest possible opportunity to ensure that they can provide all the necessary information and ensure that they have got everything ready for your arrival. For example they need to ensure that they have received all relevant documentation, the booking fee and first instalment before they can move anybody in.
Who will I meet on move in day?
It might not be a manager who will be there for the check-in however the Accommodation Team will always aim to introduce themselves at the earliest opportunity so you know who they are.
Can I move out early?
Yes but you will still have to pay rent for the full length of your agreed tenancy, even if you no longer live at your accommodation.
When something is broken or doesn’t work, how does my son/daughter report maintenance?
In the event that something is broken or doesnt work in any part of the accommodation, the student needs to report the issues to the accommodation office who will escalate it accordingly. They have maintenance wizards that work full or part time on site depending on the property. They are there for the hour of need replacing light bulbs, blown fuses, blocked showers etc. they do also work with local contractors for isolated issues. Your son/daughter will always be given at least 24 hours notice if a maintenance operative or contractor needs to access their room. they always offer for the maintenance operative/contractor to be escorted for the jobs entirety if necessary.
Can students have post and parcels delivered?
they are proud to offer a postal service during office hours within their schemes. they always communicate the postal process to their students when they move in, however they will always make every effort to ensure that your daughter/son gets their mail safely. they always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. they also always ask for the student to bring some ID for when they come to collect the parcel. they recognise that the students cant always come down themselves; they are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance. they cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although they will make every effort to ensure the students get their mail safely, they will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. they also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students dont collect their mail within 4 weeks it will be returned to the sender.
How do you allocate rooms?
they take booking preferences very seriously and take great pride in being able to accommodate these in most cases. There is a preference box on the booking form which allows the student to put any preferences they might have, for example friends they wish to live with, location of room within the building, same sex cluster flats. they always do their best to accommodate these preferences, if for whatever reason they cant fulfil them they will always try to achieve one or two and notify the student if they aren't possible.
Do I need to have a UK-based guarantor?
You only need to provide a UK-based guarantor if you wish to pay your rent in three instalments. You do not need to provide a guarantor if you're paying the full annual rent in advance.
Are there any additional bills to pay?
There are no additional bills to pay. Their weekly rents include all costs utilities, WiFi, and access to all of their communal areas including Management Office, Private Dining areas etc.
How secure is the accommodation?
they want you to feel safe and secure at all times. they understand how important safety and security is to students when it comes to choosing a place to live. Thats why weve taken every effort to ensure that they provide the best services so that their students can thoroughly enjoy living with us. they have 24 Hour CCTV Cameras installed in all of their buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.
Reviews (5)
5.0
(5 ratings)
