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Check in with Generator's brand new hotel to make the most of your stay. Our downtown location puts you right at the heart of one of the worlds most iconic cities. In town on business? Generator has the facilities, the location and the can-do attitude to help you close out a successful yet relaxing trip. Here for the sights? The buzz here is like nowhere else on earth, and the hotel is perfectly positioned to help you capitalize on your trip to the Capital, with us situated near the Smithsonians National Zoo, Embassy Row, Adams Morgan neighborhood and The Phillips Collection Museum.
Generators welcoming and well appointed hotel is just around the block from the Dupont Circle Metro. You can feel the endless energy of the citys diplomatic life, plugged into U.S. and global politics, business, finance and education. From Generators superb location in one of this historic citys most exclusive areas, you can plug straight into the pulse of this exciting destination.
Washington DC is an almost endless parade of places you already recognize from the movies and from the most important news stories of the day - every day. And that feeling of familiarity starts the second you check in with us at Generator Washington DC. Were friendly, were not into formality, but they are into giving you an experience with a little more wow than youll get anywhere else if youre staying in the nations capital. Weve designed the hotel experience around impressing you and making it all as easy as can be. Relax with us, and enjoy the way the Generator experience puts you at the heart of an unforgettable visit. Well make sure your energy is saved so you can take in the buzz of this remarkable city.
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Booking Details
Cancellation Policy:-
1.1 All individual bookings made before 15th April 2020 and arriving before 15th June 2020 into all Generator properties are subject to a flexible booking clause whereby bookings can be rebooked for any date before 30th December 2020. Please note that any modification to existing reservations will be subject to availability and any rate difference.
Any non-refundable individual bookings made after April 15th 2020 for all future dates will be subject to full terms and conditions as stipulated in 1.3
1.2 For group bookings, they ask organisers to either contact our Reservations Centre or to speak to their respective sales account managers.
1.3 Where the Customer has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then, provided the Customer has been informed of such Condition, in the event of cancellation or modification of the Booking, all Charges applicable to that Booking remain payable in full.
1.4 Where the Customer fails to give sufficient notice of cancellation or fails to arrive (no show) at the Hostel, the entire Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the full amount of the stay at the Hostel.
1.5 Generator may at any time cancel a Booking if the Hostel becomes unavailable due to circumstances outside Generators control in which case Generator will offer the customer the option to rebook for the future at no additional charge.
1.6 Generator may at any time cancel the Booking if the payment details provided by the Customer in accordance are invalid and the Customer fails to provide alternative valid details.
Frequently Asked Questions
Should I travel if I am feeling unwell?
No, you must stay at home and seek guidance from your local authorities
Are the hotels practicing social distancing regulations?
Yes, in our public areas, elevators and rooms, new signage will guide you through our hotels to ensure social distancing is upheld.
Are there new cleaning standards to improve hygiene?
Yes, to help encourage good hygiene practices, deep cleaning throughout our hotels has been increased to be in line with the standards recommended by local authorities every surface (light switches, door handles, handrails, elevators, etc) and every private or public area (smoking area, pool, laundry, gym etc) will be cleaned thoroughly and disinfected frequently.
Are you working with any external companies to improve standards of cleanliness?
To ensure that all cleaning measures are enforced, they are working with well renowned certified hospitality hygiene provider ECOLAB who has developed a global program in partnership with Lobster Ink that will introduce an upgraded standard of hotel cleanliness, sanitising and disinfection training for all our team members.
Am I able to purchase hygiene products in the hotel?
Yes, face masks and any other hygiene products will be available for purchase in our travel shops and vending machines.
Will I be able to purchase food and drink items?
Yes, although food and beverage items will be served as per new hygiene regulations. Breakfast will be Grab and Go
Do your properties have any official hygiene certifications?
Yes, they are delighted to have been awarded the Safe Travel certification, approved by the World Travel and Tourism Council, as well as to have been certified through Navitas.
Can I change my booking?
If you've chosen to pay for your booking when you arrive, you can amend it by getting in touch with the hotel directly. If you paid for your booking in advance, the booking is non-refundable and cannot be cancelled or amended.
Do I have to pay city tax ?
Generator Washington
Private room: Resort fee $20 USD per room per night
Bed in dorm: Resort fee $5 USD per room per night
Can I still book if I don't have a credit card?
No. You'll need to have a credit or debit card to guarentee your booking
Can I pay for my room using cash?
Yes, you can pay cash at check in. Just bear in mind you'll need a debit or credit card to guarantee your booking.
NOTE: Payments in Stockholm are by card only.
How long can I stay at the hotel?
It all depends on availability.
How can I do a group booking?
Reservations for 10 people or more will be considered group bookings.
Can I be sure all my friends will be put into the same dorm?
We'll always try our best to put you and your friends in the same room. Make sure you get in touch with the hotel before you arrive to make sure they know.
Can under 18s stay at generator?
Yes, children and teenagers are welcome at Generator, but they'll need to be accompanied by an adult and stay in a private room. If an adult is not present then you must present a completed parental consent form along with a valid copy of the signing parent's ID in order to stay in a private room.
Additionally, guests under 18 can only stay in our dorms if they are part of a group that has booked out the entire dorm room and each member has the required documentation outlined above. Have a look at our age policy for more details.
What time is check-in and check-out?
For hotels located throughout E.U., check-in is any time from 14:00 and check-out is before 10:00. For hotels located in the U.S., check-in is any time from 3:00 pm and check-out is before 11:00 am with the exception of 2:00 pm being late checkout. Full details can be found in our terms and conditions. Our reception is open 24 hours a day, in case you arrive early and want to drop off your luggage.
You can arrange late check-out for a small fee. Late check-out runs until 13:00, giving you more time to sleep in and relax before leaving. Late check-out also depends on availability, so make sure you reserve it when you're making your booking.
Can I arrive in the middle of the night?
Sure. Our reception's open 24 hours a day. Just give us a ring so they know you're still coming.
Do the properties have disabled access?
All Generator properties have disabled access and fully accessible amenities. If you have any special requirements or need any help
Can you gain entry to the generator at night?
All Generators are open to our guests: 24 hours a day, 365 days a year. If youre staying with us, you always have access!
How much does late check out cost?
Late check-out runs until 13:00 for properties throughout the E.U. and until 2:00 pm for properties located within the U.S. while costs may vary per property. If you would like a late check-out please book through the website at the time of checkout
Are there hair dryers?
Our private single, twin and king rooms, as well as our female dorms, all come with hair dryers. Check in with the local team directly to find out more, and always feel free to ask at reception
Are towels supplied in all rooms?
In our European properties, all of our private single, twin and king rooms come with towels. You can rent or buy a towel from reception for a small charge.
All rooms in Generator Miami and Generator Washington DC come with towels.
Are the beds single or double?
The beds and bunks in our single, twin and dorm rooms are all standard single-size. Otherwise, you can get a king- or queen-sized bed, depending on the property. You can find out more about a rooms bed size and other amenities by looking at their room descriptions when on-site.
Does generator accept pets?
Small and medium-sized dogs are allowed in private rooms for a fee (10/10/$10/100SEK/75DKK).
Please contact the hotel directly for more information and to notify that youll be bringing a furry friend along.
Dogs are NOT allowed in shared rooms or in our public areas. This does not apply to guide dogs or certified support animals.
Can I get something delivered to my generator?
Yes you can, but they recommend you let the local reception team know if you're expecting a delivery. they don't accept responsibility for lost or damaged packages.