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Cancellation 

If you book online up to the 5th of August without seeing the accommodation first we operate a 72 hour Cooling Off period whereby you may cancel your booking within 72 hours of paying your Deposit. You may apply to cancel your booking in writing or via email to the Residence Manager at your chosen residence at any time during the 72 hours after you have paid your Deposit. Once we have received this cancelation in writing, we will confirm the cancellation, refund your full deposit of 300 back to you, and the Licence will be terminated. 

Outside of the 3 day cooling off period and prior to 5th August 2020, you may apply to cancel your booking in writing or via email to the Residence Manager. Once we have received your cancelation in writing we will confirm the cancellation, retain 50 from your deposit to cover our administrative costs, refund the remaining 250 of the deposit to you, and the License will terminate. If you cancel your booking after the 5th of August your booking deposit of 300.00 will not be refunded. If you are not successful in obtaining your place at your chosen University then dont worry, we can help. We will consider releasing you from your License provided the following criteria are met: You submit your request to cancel in writing or email to the Residence Manager at your chosen residence on or before the 21st August 2020, with the following supporting documents: A copy of your rejection letter from the University Once we have this, we will confirm receipt of your request to cancel and refund your deposit of 300 back to you and any advance room fee payments. 

Covid-19 Cancellation Policy

If you are not able to travel to Dublin due to Covid-19 related travel restrictions, you may cancel your tenancy agreement with no repercussions up to 48 hours before your move in date. Your deposit and first rent installment, both of which are due on or before 9 August 2020, will be refunded in full. You must provide evidence of travel restrictions from the World Health Organisation or Government of country of origin. If your course has been cancelled or moved entirely online due to Covid-19, you may cancel your tenancy agreement with no repercussions up to 48 hours before your move in date. 

Your deposit and first rent installment, both of which are due on or before 9 August 2020, will be refunded in full. You must provide evidence from your Higher Education Institution. This cancelation policy is not available if only a portion of your courses have been moved online, it must be the entire course. If you are not able to provide evidence of either of the above, our standard cancelation policies apply. See the FAQ section of our website for more detail. 

Room Changes If you wish to change rooms after the start of the Licence to Reside a 50 administration fee will be payable.