GoBritanya Ealing Residence, London

Please ensure you have your ID and booking confirmation letter to present on your arrival.

Unfortunately, none of the accommodations have private parking for residents. However, there will be some arrangements made to support the check–in process and parking spaces arranged for new arrivals at some of the accommodation. Please contact your accommodation team for more information.

The team on reception cannot order a taxi on your behalf. They recommend you download the Uber / Bolt apps to order your taxi, which you can do my adding credit and debit cards as well as PayPal, Venmo, digital wallet and Uber gift cards.

Unfortunately, there is no place to store items in the accommodations. They suggest to arrange delivery right after check in day for you to take belongings to your room.

On arrival you will be issued with a credit style room key, that will open the main doors to the building and your room.

All their accommodations are open 24h / 7 days a week using your entry key. There will be someone at reception 24 hours a day to help you.

Room and bed sizes are provided on the amber website. Click the location tab and navigate to the property of your choice and click the room tab to find out the size of the bed and the floorplan of the room.

Yes, you can depending on availability.

You will find instructions on how to connect to the internet in the welcome email or by asking the team on reception.

If you only watch on-demand or catch-up programmes through streaming services like Netflix, then you do not need a TV licence - unless you're watching BBC programmes on iPlayer.

If you are renting an Ensuite Room, you will be sharing a kitchen with up to 6 residents.

The rent is inclusive of gas, electricity, and internet connection to your room and in all the public areas of the building.

The shared kitchens with their Ensuite rooms have an oven but their Studio’s don’t have an oven but do have a microwave, that has an oven setting.

Unfortunately, their rooms do not contain air conditioning, but you can borrow a fan from the team at reception.

Council tax is what UK residents pay the government to maintain things like road and street lighting, street cleaning and rubbish collection. Students are exempt from this charge once a letter proving their student status is sent to the relevant Government department. When you arrive you will be asked to provide proof of your student status, which you must provide otherwise you might have to pay the tax.

Unfortunately, you are not allowed to keep any pets in your room or in any of the shared living spaces.

Yes, you are allowed to have friends over. However, each accommodation has a different guest policy, so ask the team at reception as you may need to sign in your guest using the onsite resident’s portal.

You are responsible for keeping your room clean and tidy. Check with the team on reception or refer to your Licence Agreement to familiarise yourself with the rules.

You can pay for your room to be cleaned on a weekly basis or from time to time. The team on reception can give you more details.

Yes, you can, but please inform your accommodation and ask for assistance from the maintenance team.

To report any fault please report it to reception. Some of their accommodations may provide an app where you can report any maintenance issues.

Yes, you can request an extension, but it is subject to availability.

Once you know your check out date, let them know and they’ll get the paperwork ready. And be sure to leave your room as you found it, take all your belongings, and dispose of all rubbish!

The check-in time is 3pm. If you arrive before this time, you will not have access to your room. You need to check out of your room by 10am on the end date of your contract.

Should you wish to leave before the end of the period stated in the agreement, put it in writing and they’ll let you know what options are available to you. However, given the Licence Agreement is a legally binding document you will need to pay rent until your licence expires.

Yes, they are happy to provide you with a landlord references, speak to the team on reception about this to see how they can help you.

Their specialist cleaners will carry out deep cleaning of each room at the end of the licence period. Any item left behind will be disposed of on your check out date. Valuable items will be passed onto the reception.

They can arrange an airport pick up for you or a group and you can make the payment for the taxi to pick you up from the airport when you book your accommodation.

Yes, they do. When you book your accommodation, you will be given the option to add a bedroom and kitchen pack. Once you have made the payment, they will arrange for these to be delivered to your room on your chosen date.

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.