Guests with a FIX booking (cheaper rate; paid in advance) can arrive at any time without any difficulty. Guests with a FLEX booking (payable on site; can be cancelled free of charge by 6 pm) should call the accommodation and have their booking guaranteed by submitting their credit card details to a Customer Service Agent. Then you can arrive later without any problem. The credit card is for security purposes only – you can still pay on arrival. The card will only be charged if you do not arrive. Without a credit card, we cannot guarantee that your room will be available after 6 pm.

Almost every accommodation has its own parking lot or underground parking. Street-level spaces cost from 5,-€ per day.

Check-in is possible at any time. Your room is ready for you at 3 pm. Check-out workdays is until 10am. Weekends and also holidays until 11 am.

They would love to help you out! Just use their contact for a personal inquiry directly to the desired accommodation house. If they have found what you lost, they will send you a short manual for the pick-up request via DHL.

Dogs are always welcome at all locations! You can bring a maximum of 2 dogs in your room for a fee of £11 per night and dog. Unfortunately, it is not possible to bring dogs into the multi-bed rooms, as it is possible that it would make other guests uncomfortable. For the same reason, we ask you not to bring dogs to the breakfast room. We appreciate your understanding