€20 cashback on the app!
Arago, Barcelona
About the Property
The apartment has a fully equipped kitchen (microwave, washing machine, refrigerator, all the necessary appliances -toaster, coffee maker, mixer, iron, kettle- kitchenware and enough kitchen utensils for all its tenants) and a dining room.
The location of this apartment is unbeatable for those who want to live in the heart of Barcelona, it connects just a few minutes with the metro lines L4, L5 (metro Verdaguer).
Room Types (1)
Non Ensuite
ARA-HAB3
Shared Community And Utilities
Security
Property Services
Bills Included
Others
House Rules
Payment and Fees
1. You need to pay a 1 month’s rent as administration fee at the time of booking. 2. This is non-refundable if you do not wish to move ahead with the booking.
1. You need to pay 1 month’s rent at the time of booking to secure your room with the property. 2. This will be refunded to you at the end of your tenancy period less any deductions and pending charges. Note: If you cancel or early terminate your contract, the deposit fee will not be refunded to you.
Rent needs to be paid monthly, in advance.
Credit/Debit card & Bank transfer
Property does not require you to have a guarantor to book a room.
Utilities (water/electricity/gas) are included only if the consumption cost is below €50.
Frequently Asked Questions
What documents do I need to book a room?
It is very easy to book a room at property, they just need you to send them a copy of your identity card (European) or passport (non-European). They will only need you to fill in a contract to formalise your booking and you will need to complete a form with all your personal and stay information, and read and accept their terms and conditions.
Is everything included in the price?
They offer you a fully inclusive price so you can share the experience of living in the city with flatmates from all over the world. The price includes a fully furnished private room, weekly cleanings, all supplies and everything you need to land in the flat. Most importantly it includes access to a large and fun community with members from all over the world and activities and events.
Throughout your stay you will enjoy the service of property care, who will become your personal guide to help you with any problems you may have and make your experience unforgettable.
Price Includes:
* Utilities (water/electricity/gas) (up to 50€)
* Unlimited use of Wi Fi by Fibre Optic.
* Weekly cleaning of common areas
* 24/7 customer service through their customer service department or reservations department.
* Maintenance service
* Invitation to special events and activities
* Access to the Community and the Property Club programme with all its benefits.
Can I improve and personalise my stay?
Their customer service department and their booking team want your stay with them to be unforgettable and they give you the possibility to personalise your stay.
* Airport Transfer (from 45€)
They take care of you from the moment you land at the airport so that you arrive comfortably at your new coliver community.
* Home Insurance (40€)
For only this amount you can have peace of mind and be covered.
* Premium Check in (35€)
They facilitate your check-in and a member of the team will personally check you in at the building where you are staying.
* Premium Check-out (35€
They offer you the possibility of having a member of their team come to your establishment to check you out.
* Room Cleaning Service (35€)
They offer you the possibility to forget about the cleaning of your own room for a little extra. They offer you the cleaning of common areas but if you want they can also take care of your room.
* Room Change (50€)
If you wish to change your room or building with them you can always do so. The important thing is that you are comfortable and choose the location that best suits you.
* Couple (100€)
Because it is always important to have your loved ones close to you if for any reason you need to include a person in your establishment.
* Laundry Service (35€)
If you want they can do the laundry for you and once a week they will take care of the cleaning and ironing of the clothes.
* Bed and Bath Pack (40€)
If you want they offer you the possibility to buy the bed and bath pack and have it already prepared. (Under availability and limited only to some buildings).
Do I need to pay a deposit and when is it recovered?
In order to confirm your booking, it is necessary to pay the security deposit, which is equal to one month's rent. This deposit will be returned to you within a maximum of 30 working days after the end date of your contract once their team has checked that there is no damage to the room or the flat, that all contractual rules have been complied with during your stay and that there are no excesses in the monthly utilities consumption. Please note that the security deposit will never cover one month's rent. On the starting day of your contract, in the event that you fail to check in and they do not receive any notification within 48 hours prior to your arrival date, the company reserves the right to cancel your booking without refunding the security deposit or the membership fee. A cleaning fee of 50€ + VAT (60,5€) will be applied to vacate the room plus the management fees generated by each bank 16€ for European banks (for Spanish banks there will be no charge) and 32€ for banks outside Europe, which will be deducted from the amount of the deposit to be returned.
Can I cancel my reservation?
If you cancel your reservation, the deposit will not be refunded, nor the payments already made for management fees and monthly payments. If you modify the contract dates of your reservation and this modification implies any non-payment of the monthly payments of the initial contract, the deposit will not be returned.
Modification and cancellation policy after arrival cancellation of the booking?
You can reduce your rental contract if you do so at least 3 months before the new end date of the contract. In this case, the reduction of the contract will result in the loss of the deposit and they will eliminate future payments. To confirm the modification it is necessary to contact the property customer service department or through reservations. You will be able to extend your rental contract as long as there is availability of the requested room and you can contact their customer service department. They are happy to increase your community with them. You will be able to change your room during your rental contract as long as the requested room is available for an extra charge of 50 € (one-off payment per request). The change will only be effective once the corresponding fee has been paid and the document attached to the contract has been signed.
How do I make the payment of the rest of the monthly payments?
The payment of the rest of the monthly payments is made before the 2nd of each month through the client area. In the user area in the "payments" section you will be able to choose the payment you wish to make and make it with your credit card. Online banking fees will be applied directly. Only credit card payments are accepted.
Remember to make this payment before the 2nd of each month, otherwise a surcharge of 25€ will be applied.
What happens if I don't arrive on the 1st and don't leave on the 31st?
If you arrive:
Between 1 and 15, you will have to pay the full month.
Between the 15th and 31st, you will have to pay 50% of the month.
If you leave:
Between the 1st and the 15th, you will pay half a month.
Between the 15th and the 31st, you will have to pay the whole month.
They give you another option which is to extend your stay by days at a cost of 35€ per day in case you are interested.
What is the maximum and minimum stay I can stay with you?
All their rental contracts for their property flats offer a minimum stay of 1 month and a maximum of 12 months. But they will always give you the possibility to extend your rental contract if you wish to continue enjoying an amazing living experience. In order to extend your stay you must let them know 1 month in advance.
What are the property flats like?
Property apartments and buildings are apartments from 2 to 15 rooms. All of their accommodations are fully furnished and equipped with everything you need to enjoy your stay. You will find a private room with a comfortable bed, a bedside table or bookshelf, a work/study area with desk, chair and lamp, a closet and heating. All rooms are special and each of them has its own particular extras. All their apartments have a comfortable and fully equipped kitchen, a fully equipped bathroom with shower or bathtub. Each apartment is unique so you will find different equipment in each one of them. Please also note that each building has different characteristics of common areas.
Can I change rooms?
You can request a room change through the tenant portal for some exceptional reason. Their team will attend to your request and will respond as soon as possible with the available options. Remember that for any room change, it is necessary to pay 60.5 euros (VAT included) for cleaning and disinfection of the room.
Room changes entail modifications in the contract that may be penalized.
Can I bring an animal with me to Property?
They love animals and they are "Pet Friendly" but out of respect and coexistence with the rest of the tenants, they do not accept animals. They do accept animals in their apartments for tenants with qualified disabilities.
May I have visitors?
Yes, you can have visitors in the apartment during the day (9:00-22:00) You will always be responsible for the behavior of your visitors and any damage they may cause.
How are the tenants?
Yes, you can have visitors in the apartment during the day (9:00-22:00) You will always be responsible for the behavior of your visitors and any damage they may cause.
What happens when something goes wrong?
Although they work hard to make sure everything is in perfect condition, something can happen during your stay that stops working. If required their maintenance team will come to the apartment to solve any problem. The only thing they will need from your side is a detailed explanation of what the incidence is and photographs in which it is identified as best as possible. This will help them to better identify the type of incident and solve it as soon as possible.
Who is responsible for cleaning?
Although they are sure that you will collaborate by taking out the garbage every day, using the dishwasher and if there is no dishwasher washing your dishes and cutlery, that you will keep your room very clean and keep all the common areas clean and tidy after use, there is a weekly cleaning service of the common areas included in the monthly rent. In case you need it, they have additional cleaning services for your room, if you want more information please contact their customer service department.
Is property a Hotel or Hostel?
Property apartments are NOT hotels or hostels. They are spaces of coexistence and experiences among travelers. Living in property means living in community, sharing a life experience with people from all over the world who settle in the city for a period of time to carry out their daily life.
