Lees Ave, Ottawa

Bookings are done individually, but you may request to live in the same apartment with your friend. They do their best to make this happen but it is based on availability. 

In most circumstances, your exact room is assigned the day you move in. Their housing coordinators will introduce you to your roommates when you move in. 

They have all-female, all-male, and mixed apartments, based on availability at the time of booking. During the booking process kindly let them know your preference and they will do their best to accommodate it.

The furniture deposit is to secure the room and cover any potential damage to furniture, other loss, or default in rent payment. Please see their furniture deposit policy here (does not apply to Toronto and Montreal premises):

The deposit will be returned within 21 business days after the rooming agreement term stays, provided that the contractual obligations have been met and mandatory fees have been deducted.

The service fee is a non-refundable administrative fee, to cover costs associated with your application process, verification, screening, and contract preparation.

They allow flexible lease terms, and rent payment is due every 4 weeks. A payment plan will be generated and added to the end of your housing agreement for your reference. Let's say you rented a room at a rate of $275/week, and your total duration of stay is 12-week. You will need to make payments in 3 installments of $1100/each.

Room type changes are subject to availability and will involve an extra cleaning fee pending approval. 

For successfully processed rent payments recently submitted on their website portal; here are some key details regarding the payment:
1- Payment Processing: The payment transaction has been initiated, corresponding charges will be reflected on your account in approximately three days.
2- Insufficient Funds: Please ensure that the account maintains sufficient funds to cover the rent payment. If it lacks the necessary funds, the payment will fail, and may result in additional fees.
3- Confirmation Process: The confirmation process for the payment will take approximately 10 days to complete. During this time, there may not be immediate updates in your account. Rest assured, their team is diligently working to ensure the process is completed smoothly.

You need to provide a written request to extend your stay, preferably with a 30-day notice. Extensions are based on availability and they do their best to accommodate them.

You will live in a co-living space with other roommates. Most of their premises accommodate three (3) roommates in total. An exact number of roommates depends on the apartment layout and location. 

Unless specified otherwise, all rooms have shared bathrooms. If you are looking for ultimate privacy, they do have a master room with a private bathroom and entire apartment options in certain locations. 

Generally, you will be sharing the bathroom with 2 other roommates depending on the apartment layout. They have some apartments with a master room with a private bathroom, based on availability.

There is a small dining area near the kitchen area. Particularly with the Covid-19 precautions, they discourage their residents to gather in common areas unless necessary.

Yes, all of their apartments come with a fully furnished, shared kitchen. This includes a small dining area, pots, pans, dishes, utensils, and appliances.

They are happy to provide each resident with an unlimited Wi-Fi internet connection. This is included in the rental price. Also, property prepares the rooms with fresh bed linens and deep cleaning before the move-in. Residents need to leave the room in the same condition as it is found, including the replacement of fresh bed linens and completion of deep move-out cleaning.

Yes, all their premises have either in-unit or on-site laundry. 

Parking may be provided for an additional fee, provided that the duration of the stay is a minimum of one year.

Unfortunately, they do not place locks on doors. Due to existing fire code requirements, they attach importance to the security of the co-living units, and individual locks create a less preferable environment in terms of the security of their tenants.

Flex space is one of the budget-friendly options they offer. It’s ideal for students looking for luxury living with basic privacy. The space is an alternative to a shared room and is created with a temporary bookcase partition. The full description can be found on their website.  

Prior to moving in, your room is cleaned and you are provided with fresh linens. It is up to all roommates to keep their rooms and common areas clean. 

Due to the unique living environment at property premises, constant overnight guests are not allowed. You are able to have friends and family visit you. However overnight guests overpopulate the apartment and are not permitted.

Meal plans are not provided. Their apartments have fully furnished kitchens with standard appliances including pots, pans, dishes, and cutlery. There are grocery stores nearby. 

They provide fresh bed linens prior to moving in. Their rooms are fully furnished with a bed, study desk, side table, lighting, and smart TV. As long as the room is left in the same condition after your stay, you may replace your own linens and small furniture.

Yes, you can rent an entire studio or one-bedroom apartment. Please check their website for availability.

Their residence is a co-living shared space and they encourage open communication to try and resolve any household issues. Please contact your housing coordinator, for some further assistance.  

Most of their locations have a concierge security desk. Additionally, a key fob is needed, to enter the building. 

Check-in generally begins after 4:00 pm on your planned move-in date. You will receive move-in instructions by email, which will include the housing coordinator’s contact information. You can inform them when you’re on the way, or a time you plan to be at the residence and they will meet you.
You will have a short orientation when you arrive and will receive your keys if your first rent payment was made. 

You can call / message the coordinator via WhatsApp and let them know your arrival time. You will be able to leave your luggage in the common area of the apartment and return later once your room is ready.

They are a purpose-built housing provider. They provide co-living housing both to students and young professionals.