About the Property
Situated at Alexandra Rd, Swansea, SA1 5BD, Seren Swansea is a contemporary Swansea student accommodation offering a variety of living spaces, including en-suites and studios, catering to different preferences and budgets. Seren, Swansea Swansea is ideally located for students studying at Swansea University Bay Campus, Swansea University, and University of Wales Trinity Saint David (Swansea Campus), all within a convenient distance for ease of commute and balanced student life.
The city of Swansea, known for its picturesque coastal scenery and cultural heritage, is a superb choice for students from around the world. Seren Swansea student accommodation is not only a testament to comfortable living but also provides students with a chance to immerse themselves in the rich educational tapestry of the city. Home to a vibrant student population, Swansea has a history of academic excellence, bolstered by institutions like Swansea University which regularly ranks highly for student satisfaction. The city centre of Swansea boasts a lively nightlife scene, with a variety of bars, pubs, restaurants, and clubs catering to locals and visitors. Swansea hosts various events and festivals throughout the year, including the Swansea Festival of Music and the Arts, which showcases local and international talent. The Gower Peninsula, just a short drive from Swansea, is a haven for outdoor enthusiasts. The peninsula features beautiful sandy beaches, coastal walks, and opportunities for surfing, hiking, and birdwatching. From the historic Swansea Castle to the bustling Swansea Market, the city marries education and leisure seamlessly, offering students a well-rounded experience. By choosing Seren Accommodation Swansea, students tap into a lifestyle that supports both their academic ambitions and personal growth. Seren Accommodation Swansea is expertly managed by CRM, ensuring that residents' needs are met with professionalism and care. Swansea's blend of natural beauty, cultural heritage, and modern amenities makes it an appealing destination for residents.
Features
Embark on a seamless living experience at Seren Accommodation Swansea, an exceptional student accommodation that fully comprehends the needs of modern students. Designed with a focus on comfort and convenience, Seren Swansea offers a plethora of room types, ranging from ensuite clusters to plush studios. Each room, be it the 9-Bed Cluster Ensuite or the Ultra Studio, comes fully furnished. Imagine unwinding in your own private space that includes a cosy bed, dedicated desk & chair, and ample room storage for all personal belongings, kitchen and bathroom appliances and many more.
At Seren Swansea accommodation, students can indulge in various amenities meant to enhance their living experience. The property boasts on-site laundry facilities for hassle-free washing, a welcoming reception & staff available to assist residents, parcel locker & safes for added security, and a convenient, secure bike storage area. Catch the latest flick in the on-site cinema room, bask in the fresh Swansea air on the exclusive rooftop terrace, or challenge mates at the gaming room and karaoke room. With a private dining room, garden cinema area for hire, fully-equipped study spaces, outdoor study pods, an on-site library and continuous Wifi and broadband throughout, Seren is indeed a student's sanctuary. The provision of free content insurance, accessible entrance, dedicated on-site maintenance and on-site management team, an on-site vending machine, a serene private courtyard with BBQs, an exclusive landscaped courtyard and a free on-site sports centre ensures all aspects of student living are covered. Utilities like wifi, heating, water and electricity are rent-inclusive.
Location and What's Hot?
Centrally located in the bustling heart of Swansea, Seren Swansea is an ideal student accommodation for those looking to immerse themselves in the city's vibrant culture and daily conveniences. Within just a stone's throw, students can find some of Swansea's most popular hangout spots and essential amenities. When it comes to higher education, the property could hardly be more conveniently placed, as it's in close proximity to reputed institutions such as Swansea University Bay Campus, Swansea University, and University of Wales Trinity Saint David (Swansea Campus).
For the foodies, a range of culinary delights awaits, including the famed NEW i CHI BAN, perfect for a hearty brunch, and the exotic flavours of Wing'd it for meat delight. For evenings out with friends, local bars like Noah's Yard and The Westbourne are perfect for a refreshing pint. For everyday essentials and grocery runs, Tesco Express and Sainsbury's Local are just outside your door, making it a breeze to stock up on supplies. In case of medical needs, Singh Medical Practice and Cefn Coed Hospital are readily available for healthcare services. Green spaces are essential for relaxation and outdoor activities; fortunately, residents of Seren Swansea student accommodation are a walk away from the serene ambience of Brynmill Park. This ensures that students can easily balance their academic and social lives with minimal hassle. For those interested in exploring local attractions, the historic Swansea Castle and the picturesque Swansea Beach offer both cultural enrichment and relaxation close to your Seren Swansea accommodation in Swansea. With such a diverse range of amenities and attractions available within this dynamic neighbourhood, Seren Swansea truly stands out as a premium choice for students who are seeking a fully-fledged living experience while pursuing their academic goals in Swansea.
Commute
Getting around Swansea is seamless for students residing at Seren Swansea. The central location of this student accommodation ensures multiple modes of transport are just a few minutes away. Swansea and High Street Station are the nearest bus stops. Swansea station is the nearest rail link. For those who prefer to travel by bus, stops are conveniently situated in close proximity, making it hassle-free for students to navigate the city. With Seren Swansea accommodation, students are well-connected to everything they need, ensuring a smooth and stress-free commute throughout their academic journey.
What will you get
Your Rent Include
Common Amenities
Cancellation Policies (5)
Frequently Asked Questions
How much is the Holding Deposit and what happens to it?
Property ask you to pay a Holding Deposit to secure your room. When your tenancy commences, the Holding Deposit will convert into a refundable Security deposit. All deposits are registered with TDS which is a government accredited Tenancy Deposit Protection Scheme provider. At the end of your tenancy a final inspection of your room will be carried out prior to your move out and if any deductions are required they will be discussed with you at this point. Assuming the room and its belongings are in the same condition as when you moved and you have provided your bank details within our Portal you will get your deposit back within 10 working days. If you cancel your room booking within 14 days of your Accommodation Offer then you will be entitled to a full refund. After 14 days, the Holding Deposit is non-refundable*. *not applicable for bookings made at properties in Scotland.
Is there an age limit for booking?
They only accept bookings if you are over 18, with the exception of properties in Scotland where you must be 16 or over. This is due to the legally binding tenancy agreement that every tenant is required to sign when living at Property. They also can only accept people in full time education.
Do you provide female only accommodation?
They do provide female only accommodation in some of their schemes but it is not guaranteed that this will be possible. Please speak to the site team to find out more information.
Can I choose who I live with?
They are more than happy to accommodate groups as well as individuals. Where you're not booking in a group, they understand your flat mates will be key to your experience so when you book as an individual, they will ask you a series of questions to help them to match you with the perfect flat mates.
Am I allowed to have guests?
Is there always a member of staff available?
Properties standard office hours are between 10am 5pm. Out-of-office hours are also supported by emergency contacts.
Are there social events organized for the residents?
Absolutely! They want their community to suit you, so they won't force you to come to their events but you are always welcome. If you have your own suggestions for them even better.
Can I bring my own electrical equipment for cooking, i.e. rice cooker?
No they do not advise you to bring your own electrical cooking equipment for health and safety reasons.
Who cleans the room and the communal area?
Can I smoke in the accommodation?
What happens if I don't get on with my new flat mates? Can I swap rooms?
If you are having any issues please contact the Accommodation team in the first instance, they will do all they can to help. In exceptional circumstances it may be possible to move you; however they would look to resolve any issues with you all.
What if something in my flat breaks or isn't working?
Drop them an email or pop into the office to let them know, Properties on-site Maintenance team will be able to deal with most things.
Can I have pets?
Can I have my groceries delivered to site?
Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.
Is contents insurance included?
Some of their accommodation include contents insurance with Endsleigh. By partnering with Endsleigh , the No.1 student insurance provider, they've arranged contents insurance for all their students staying with them in their residence at no cost to you. It is important to find out exactly what you are covered for, as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.
Do I have Wi-Fi?
Why do I need a Guarantor?
All students who wish to pay their rent by using an instalment plan are required to provide a qualified UK Guarantor. This provides them with the security and knowledge that the rent will be paid in full if you were to default on payment.
What does being a Guarantor mean?
By agreeing to be a Guarantor you are signing a legal document stating that you agree to pay the rent and guarantee the behavior of the resident if they default. Please do not sign this agreement if you do not wish to take on this responsibility.
What is Housing Hand?
Can you explain more about the relationship between Housing Hand and property?
How much does the service cost with Housing Hand?
What are the payment options for international students?
I have booked a room but failed to obtain a visa, can I cancel my booking?
Yes you are entitled to cancel your booking but they will need you to provide proof for this.
What's provided in the bedroom? Do I need to bring my own bedding?
Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of their students prefer to bring their own, however you can order bedding and kitchen utensils from our friends UniKitOut to be delivered to your room prior to your move in.
Can you arrange an airport pick up service?
Most sites will be more than happy to arrange an airport pick up service for you. You just need to let them know your name, arrival date and time and your flight number, well then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.
Can I move in before my contract starts?
It is possible but it depends on each scheme. They would advise you to check with the accommodation team before you make any arrangements.
Can I stay over the summer?
Most of their sites offer summer stays. Please check with the accommodation team for further information.
What time can I arrive?
Is there somewhere to park when we are unpacking?
If you are travelling via car on move in day they will inform you in advance whether there is a drop off bay on site for you to off load any suitcases or belongings, or they will send you the location of the nearest car park. Its important to book your move in slot with them in advance so that they can make sure these resources are available to you on the day.
I will be arriving out of hours on move in day, is this okay?
They understand that sometimes students will need to arrive outside of arrival hours. They ask for you to contact your Accommodation Team at the earliest possible opportunity to ensure that they can provide all the necessary information and ensure that they have got everything ready for your arrival. For example they need to ensure that they have received all relevant documentation, the booking fee and first instalment before they can move anybody in.
Who will I meet on move in day?
It might not be a manager who will be there for the check-in however the Accommodation Team will always aim to introduce themselves at the earliest opportunity so you know who they are.
Can I move out early?
When something is broken or doesn't work, how does my son/daughter report maintenance?
In the event that something is broken or doesn't work in any part of the accommodation, the student needs to report the issues to the accommodation office who will escalate it accordingly. They have maintenance wizards that work full or part time on site depending on the property. They are there for the hour of need replacing light bulbs, blown fuses, blocked showers etc. They do also work with local contractors for isolated issues. Your son/daughter will always be given at least 24 hours notice if a maintenance operative or contractor needs to access their room. They always offer for the maintenance operative/contractor to be escorted for the jobs entirety if necessary.
How to communicate with us?
They know it can sometimes be unsettling when your son/daughter leave home for the first time, despite it being one of the proudest moments they understand it can be hard. As parents its natural to worry, they find a common one is students not responding to phone calls or e-mails as quickly as they might have done at home. They always respect that all their students are responsible adults and are sensitive to respecting their privacy, however they appreciate that some situations can be distressing. They therefore always encourage all our parents to contact the accommodation team by phone or e-mail (details available on your relevant scheme page) if you have any concerns regarding your son/daughter. A member of the accommodation team will pop over to their room to give a friendly knock on the door to check everything's okay. If there's any reason why they aren't able to support your concern they will always try to direct you to the appropriate department at the University/College.
Can students have post and parcels delivered?
They are proud to offer a postal service during office hours within their schemes. They always communicate the postal process to their students when they move in, however they will always make every effort to ensure that your daughter/son gets their mail safely. They always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. They also always ask for the student to bring some ID for when they come to collect the parcel. They recognise that the students can't always come down themselves; They are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance. They cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although they will make every effort to ensure the students get their mail safely, they will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. Property is also not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students don't collect their mail within 4 weeks it will be returned to the sender.
Paying rent?
When making a booking with Property, they ask their students to pay a holding deposit. This is to secure the booking of their room. Once the tenancy commences, this holding deposit becomes a security deposit. It is held with the Tenancy Deposit Scheme, in England and Wales and My Deposits Scotland, in Scotland, both of which are independent deposit holders. The Security deposit will be refunded to the student in full at the end of their tenancy if there are no outstanding arrears or damages to their room and/or communal areas.
How do you allocate rooms?
Property take booking preferences very seriously and take great pride in being able to accommodate these in most cases. There is a preference box on the booking form which allows the student to put any preferences they might have, for example friends they wish to live with, location of room within the building, same sex cluster flats. They always do their best to accommodate these preferences, if for whatever reason they can't fulfil them they will always try to achieve one or two and notify the student if they aren't possible.
Do I need to have a UK-based guarantor?
You only need to provide a UK-based guarantor if you wish to pay your rent in three instalments. You do not need to provide a guarantor if you're paying the full annual rent in advance.
What is a guarantor?
A guarantor is a person aged 18 or above who accepts joint financial responsibility for the tenancy and is liable to pay the rent if for any reason the student is unable to maintain payment of the rents as they fall due. The landlord has the right to pursue the guarantor for recovery of outstanding monies therefore, it is important that any guarantor understands their obligations.
How many instalments can rent be paid?
How can I make a payment?
Are there any additional bills to pay?
There are no additional bills to pay. Their weekly rents include all costs utilities, WiFi, and access to all of their communal areas including Management Office, Private Dining areas etc.
Do I have to pay council tax?
Students do not have to pay Council Tax, but the council must be informed that you are a student and apply for exemption as this does not automatically happen. It is the responsibility of every student to apply for exemption, your University/College or accommodation provider* cannot do this for you, though they can help you! *With the exception of Edinburgh College Residences.
How secure is the accommodation?
Property want you to feel safe and secure at all times. They understand how important safety and security is to students when it comes to choosing a place to live. That's why they've taken every effort to ensure that they provide the best services so that their students can thoroughly enjoy living with us. They have 24 Hour CCTV Cameras installed in all of their buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.
Fire Safety?
All of the properties have been specifically designed to be used by students. These properties have benefited from significant changes in fire safety, building regulations and coherent fire and management strategies. They have extensive fire safety systems in place in all the buildings that manage. They are also audited by their own internal team, as well as external consultants, on a regular basis to validate, and if necessary update, their extensive fire safety systems, policies and procedures. Further information can be found on their Fire Safety at website.
What documents do I need to check in?
You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. They also need a passport photograph.
What if I am an International Student and do not have a UK Guarantor?
Housing Hand specialises in working with international students and will be able to act as your UK Guarantor.
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