Do you have a roommate matching service?

Yes, they do. Part of the application packet is a roommate matching form that you will be required to complete. This form will ask you questions about your social habits, study habits, and additional questions to help us match you with residents that indicate similar preferences.

Can I request specific roommates or units?

Yes, you can list your preferred roommates on the Roommate Matching Form with your application. All roommates must list each other for us to confirm that all requests are mutual. You can list your bedroom preference on your application and they will do our best to place you in the bedroom that meets your requests. All requests are taken in order by the date your lease was signed and are based upon availability.

How are maintenance requests handled?

they have an on-site maintenance team during office hours. Maintenance requests can be entered online on our resident portal 24 hours a day and requests can also be made during business hours over the phone or in person. For after-hours, non-life threatening emergencies (such as no heat, no water, refrigerator not working) the maintenance team is on call 24/7.

Is parking available?

Yes, assigned parking is offered for an additional monthly fee, based upon availability.

How can I make a payment?

they accept check, cashier's check, and money orders in our leasing office, made payable to 901 Western. All payments received in the leasing office will be electronically processed. For your convenience, they will also offer an online payment option. they are unable to accept cash.