About the Property
Welcome to The Gemma! This property is newly built and comprises two interconnected buildings:
- Gemma South with 123 units at 678 S Ardmore Ave.
- Gemma North with 206 units at 3540 Wilshire Blvd.
The design of Gemma is modern, artistic and has all the necessities needed to provide a comfortable stay for anyone. Each unit has in-unit washer/dryer, fully equipped kitchens, luxurious-feeling bathroom, and the top floor units have spectacular views, which you can enjoy on your balcony available for certain units. Feel free to host events and friends and family on this stunning rooftop and by our private and intimate pool lounge.
Gemma is located on one of the most popping streets in Koreatown: Wilshire Ave. You'll never need to go far again for fantastic food, nightlife and rich cultural diversity when you stay in this wonderful property.
Amenities:
Dive into your latest project in our open working space. Decompress at the lobby bar over drinks with your neighbors. Recharge in our fully-equipped 24/7 gym with free weights and cardio equipment, or challenge your highest score on one of the nostalgic games in the Arcade and Golf simulator.
What will you get
Common Amenities
Frequently Asked Questions
Do PMG properties include parking, or do you have to pay an extra fee?
Parking can vary by property. Check the amenities section of the property you're interested in for complete details.
Are pets allowed on PMG properties?
Some PMG properties are pet-friendly. Check the amenities section of the property you're interested in to see if "pet friendly" is included in the list.
Are utilities included in the rent of PMG properties?
It varies by property. Check the amenities section of the property you're interested in to see if utilities are included.
Will utilities be set up before my move-in day?
If utilities are included in the rent, then all utilities will be set up before you move in. If they're not included, it's your responsibility to schedule them. Please contact them with any questions — they're happy to offer guidance and assist you in any way they can.
Is furniture included?
Furnishings vary by property, so check the amenities section of the property details page or contact your leasing agent for complete details.
Can I bring my own furniture?
Yes, but when moving out, your unit should be restored as it was originally. If it was there when you arrived, it should be there when you leave.
Is there a washer and a dryer in every PMG unit?
It varies by property. Check the amenities section of the property you're interested in to see if a washer and dryer are in the unit or on the property site.
What’s the WIFI speed at PMG properties?
PMG WIFI is typically around 50 Mbps / person. Speeds may vary depending on the internet service provider.
Is cable internet included?
It varies by property. Check the amenities section of the property you're interested in to see if cable internet is an option.
Who can I contact if I’m having trouble accessing my lease or have additional questions about the lease service?
If you have any questions about your lease, please contact your leasing agent directly. They'd be happy to help out.
What credit score do I need to qualify?
Credit score requirements vary by state as well as income requirements. Please contact them for more details.
If I need a co-signer in my PMG lease, who’s eligible?
Co-signers should have a US-based address and a credit score of 680-700 (depending on location) or higher. Your co-signer’s income should be at least 3 times the monthly rent.
What do I need to complete the PMG application process?
It varies by location and home. Check the amenities section of the property you're interested in to see a full list of what's available. You can also reach out and talk to your leasing agent.
How do I view and/or download my PMG property lease?
they use Docusign to generate the lease agreement, and it will be sent to your email.
What's included in my rent?
It varies by location and home. Check the amenities section of the property you're interested in to see a full list of what's available. You can also reach out and talk to your leasing agent.
How soon will I receive my security deposit after moving out?
You'll receive your security deposit via check within 2 - 3 weeks after your move-out date.
Does PMG require a security deposit?
PMG does typically require a security deposit, though this can vary by market. The amount is usually equal to one month's rent.
Is there an income requirement to apply to a PMG property?
Yes, there is an income requirement when applying for PMG properties. The specific amount varies depending on the region, with the general guideline being that the income-to-rent ratio should ideally range between 2.5 and 3.
Do I need renters' insurance?
they strongly recommend that all tenants purchase renters' insurance to protect the home and their own property. You'll be charged a penalty if there's any damage to the house and you don't have insurance.
What methods of payment are accepted?
they accept Visa, Master, Amex, Discover, and bank ACH.
Is there a fee if I make payments online?
Yes. They're using Stripe, which requires a 2.9% fee+30-cent fee or a 0.8% ($5 maximum) fee with ACH payments.
How do I tour an apartment online?
they have virtual tours available for various properties, and they can also send out tour videos to interested prospects.
I didn't receive the link to sign my lease. What do I do?
If you didn't receive the lease documents, please double check your email and the spam folder. If not, reach out to your leasing agent directly.
My lease signing was canceled. What do I do next?
Please reach out to your leasing agent, and they will send you a new copy.
Do all tenants have to sign the lease?
Yes, all tenants will have to sign the lease agreement.
My state/city/county has specific rental policies; does the lease cover that?
All their leases are unique to their region and should be able to cover all local laws and ordinances.
What if there are changes I would like to request before signing the lease?
Please reach out to the leasing agent that has been in communication with you, though not all requested changes may be possible.
How do I get the key to my new place?
they will send check-in instructions a week before you move in, including a checklist with details explaining how you can get your key. If it's a smart lock, you'll receive the code. If it's a traditional lock, you'll receive access to the lockbox service.
What kinds of community events can I look forward to?
Their community events include small inclusive board games, open house barbecues, baking, bowling, floral design, fashion shows, and even fancy yacht parties!
Are community events free?
Regular community activities such as Game Night are free for community members only. You might have to pay to attend large-scale events, but as a PMG community member, you'll enjoy big discounts — as much as 50% to 80%.
How can I become a PMG community member?
If you're one of their tenants, you're a PMG community member. they do open some events to the public, but mostly they're just for tenants.
What are the benefits of being a PMG community member?
Too many! Detailed benefits depend on where you reside. In general, you are able to gain special discounts from local restaurants, coffee shops, fashion shows and other entertainment spots with PMG membership. You can join their regular social gathering and networking events for free. they also frequently give away high-value prizes such as iPads and Xboxes through their online activities. Shoot them an email and tell them what's the next community benefit you want them to offer!
How does the PMG Community Shuttle Bus service work?
The free PMG Community Shuttle Bus service serves the Los Angeles USC neighborhood and Pittsburgh neighborhood. Look for the buses with a PMG logo, and check your WeChat Mini Program to get the real-time location of the bus. Simply scan this QR code with your Wechat account.
How soon will you respond to and complete my maintenance request?
Their maintenance staff responds to requests within 1-3 business days. They'll keep you updated and give you a window of time when they'll arrive on the day-of.
What if I didn't ask for maintenance when damage occurred in my home?
They're serious about maintaining the quality of PMG properties, and ask that you report any suspected damage to PMG Management as soon as possible. You'll save yourself money in the long run, too, because they won't deduct anything from your security deposit.
What type of maintenance service does PMG cover?
they cover all the maintenance within 48 hours after you move in. After 48 hours, their professional maintenance staff / partners will help you figure out whether they can cover it. To learn more details ahead of time, please refer to your lease agreement.
What should I know before signing a lease?
Before signing the lease, renters should be aware of all rental details such as the monthly rent, concession, utility calculations, whether or not furniture is included, etc.
How do I cancel a payment?
Unfortunately, they do not support the option to cancel payments.
How do I find the status of my payment?
Once you have made a payment, you will arrive at a payment success page. An email notification will also be sent to your email confirming the payment.
How do I stop my in-progress payment?
Unfortunately, they do not support the option to stop an in-progress payment.
How do I split the rent with roommates?
If you are part of a group lease, please coordinate the rent amongst yourselves.
My payment failed: What's next?
There will be a $30 NSF fee if your payment got rejected by the bank. Please try to make the payment again.
Are the apartments and houses in safe locations?
Safety is a very subjective matter. Before signing the lease, they encourage prospects to tour the apartments and houses to find a place in their desired locations.
What if I have roommate issues?
Though they don't guarantee roommate compatibility, they have PMG Community Success Managers to help you create strong bonds throughout the PMG community. You can count on them to organize activities and events to help you get involved in the community and meet people.
How is PMG different from other rental services?
PMG offers both traditional property managment, as well as co-living spaces to help cater to different needs.
Will PMG help me locate a new place to live?
Yes they will be able to assist based on their availability at the moment.
Can I search by the zip code or neighborhood of interest?
You can search by neighborhood or by map on the website.
Does PMG accept subleases?
Please reach out to the leasing office if you have a qualified person and the office will assist directly.
What types of rentals does PMG have: houses, apartments, or condos?
PMG has a variety of rentals available. they have apartments, houses to rent by the room, or whole when available, and coliving spaces near universities.
Does PMG have a mobile app?
Yes! they have a PMG App that can be used to make payments and submit work orders (Currently for USC only).
How do I report a glitch or technical issue on the website?
reach out to the property manager if you are a tenant.
