Livensa Living Madrid Plaza Castilla, Madrid

A refundable security deposit must be paid before the tenancy start date.. The deposit and the first month’s Housing Fee must be paid at least 45 days before the tenancy start date. If the tenancy start date is 45 days or less from the agreement signing date, the property may require the deposit and the full stay payment or the first month’s Housing Fee at the time of signing. The deposit is returned at the end of the stay, subject to deductions for damage, unpaid amounts, or other obligations under the agreement. For Rebookers, the existing deposit is transferred to the 2026/27 reservation. If the deposit is insufficient or has been used to cover damages or outstanding obligations, the resident must pay the outstanding amount within 5 days of notification.

The Housing Fee may be paid in monthly instalments, as specified in the agreement. The payment schedule depends on the agreement and the duration of the stay. The property may require payment of the full stay amount or the first month’s Housing Fee and the deposit at the time of signing, depending on the accommodation and the time remaining before the start date. Recurring charges are collected automatically when due under the agreed payment schedule.

Residents with a billing address within the SEPA region must set up payment through SEPA Direct Debit. Residents with a billing address outside the SEPA region must set up recurring payments using a valid debit or credit card.

Additional charges may apply for catering, housekeeping, long-term parking, and other recurring services selected by the resident. One-off charges may apply for additional overnight guests, accommodation-related services, paid events and activities, late cancellations or no-shows for chargeable events, daily or short-term parking, additional cleaning, individual catering or meal services, and other optional services. Charges may apply for the use of bookable facilities or common areas, additional services associated with facility bookings, and replacement or additional items requested by the resident. Residents may be charged for replacing lost or damaged key cards or access fobs. Additional fees and service-specific cancellation conditions depend on the services selected and the applicable booking details.