McGill St., Toronto

While each booking is individual, you can request to be placed in the same apartment. Availability determines this, so reach out to their booking team for inquiries.

It's a non-refundable fee covering application processing, contract preparation, cleaning and linen set fee.

Rent payments can be made through their online portal using various payment methods, including credit card, bank transfers, international wire transfer, PayPal or cash. Detailed payment instructions will be provided upon booking

They think these services and costs are all essentials and therefore included:
1. Fully furnished accommodation
2. Equipped kitchen
3. All utilities included normal use/costs of gas, water, electricity, Wi-Fi
4. Swimming pool (if applicable)
5. Gym (if applicable)
6. Game room (if applicable)
7. Library (if applicable)
8. Sauna (if applicable)
9. Maintenance services; fire & safety, central heating system

Yes, every kitchen is equipped with dishes, cutlery, glasses, pots and pans and kettle. You will also have a stove, fridge and freezer combination and a microwave/oven. You can start cooking immediately after your arrival!

The pictures of the rooms tell the story, every room will have everything you need for a comfortable stay. All rooms are at minimum equipped with:
1. Full size bed (Flex Plus, Silver, Silver Plus, Master room)
2. Twin Size bed ( Flex basic and Flex room)
3. Mattress protector, fitted sheet, duvet, duvet cover, pillow , pillow cover
4. Nightstand or drawer
5. Smart TV (Flex Plus, Silver, Silver Plus, Master room)
6. Desk, desk lamb and office chair
7. Closet
8. Curtains or blinds
9. Light

Usually, it's shared with two other roommates, depending on the apartment layout.

Most rooms have shared bathrooms, but master rooms with private bathrooms are available in certain locations. (Master bedroom in Carlton and Elm location has only private washroom)

Yes, there's a small dining area near the kitchen.

All their premises have either in-unit or on-site laundry facilities.

If you encounter any maintenance issues, please report them promptly through their website or by contacting their maintenance team. They strive to address all maintenance requests promptly.

Parking spaces are not offered.

Most locations have a concierge security desk and require a key fob for building access.

A budget-friendly option, flex space is a semi-private area separated by a bookcase partition, offering basic privacy.

They offer female-only, male-only, and mixed-gender apartments, subject to availability. Indicate your preference during booking.

Regular overnight guests are not allowed due to the unique living environment. Temporary visitors are permissible.

No pets of any order or species are permitted in their premises.

Losing your key can happen to anyone of them so don’t feel bad if it happens to you. If you have lost your key and you can’t enter your house or room anymore, please contact them in order to collect a new key. Please note that the costs for losing your keys are $100.

Yes, they understand that international students may have unique needs. Their team can provide guidance and support to make your transition as smooth as possible.