Rue Félix Trutat, Dijon

You don't need to visit the property: in-person visits are a thing of the past. - Their team verifies the property before publishing it to ensure 100% consistency between the listing and reality. - All listings come with photos and detailed descriptions. If you still have doubts, you can ask for more information from their team. - They do not allow visits so that everyone has an equal chance to book, whether you already live in the area or are still abroad.

In case of problems, you can contact your reference property agent who will assist you in resolving any issues. For added security, the money you have paid will be sent to the landlord within 48 hours of check-in. The policies and terms and conditions of property and the homeowner apply, which you can view above on this page.

None in the case of renting out an internal flat. In the case of renting out a room: unfortunately, due to GDPR requirements they are unable to share specific information about the other tenants in the property. In order to get a better idea of the other tenants in the property, they recommend that you consult their customer care team who will be able to provide you with general information on the tenants present: "e.g. mixed gender students aged between 20 and 27 years".

If during your tenancy you need to change your plans and move out early or extend your tenancy, they will be here to help you, simply contact their customer care team. Please note that property is not part of the tenancy agreement with your landlord, so you will need to inform both property and your landlord of your decision. Some rental agreements have early departure clauses, so they recommend that you check these in advance of your application. If you wish to stay in the property after your rental agreement has expired, you will need to enter a new booking request online, as this will be considered as a new rental. They recommend that you do this quickly to avoid losing your rental property.