Sonntagstraße 1, Berlin

At property, they do not manage the rental of parking spaces as a standard service, so this is not included in your rent. their recommendation is to always use public parking spots on streets nearby.

Please refer to the Rental Agreement you signed with property to find more information about your minimum stay, termination notice and end-of-contract dates. They sent you a copy of the Rental Agreement via email during the signing process. You can find this information in the Termination section of your contract.

When moving into a new place, it's important to consider all the costs associated with it. Apart from the rent, there are other expenses that you need to keep in mind. Here's a breakdown of what you can expect: Membership fee and deposit: These are one-time fees that you need to settle before moving in. The deposit will be refunded after the contract termination, if no issues arise. Included in your rent: Your rent covers bills, internet, and cleaning services (depending on your contract details).
Not included in your rent: Germany: The TV and Radio Tax, or Rundfunkbeitrag, is mandatory by German law and costs €53 for every 3 months. This is shared by all tenants in the flat. property cannot take care of the payment on behalf of tenants, but you can share the costs with your flat mates.

Your comfort is very important, and they want you to always feel at home with property. Room changes are possible, but they are only allowed if you have completed your minimum stay. In order to change rooms, you will also need to sign a new contract with them. You can learn more about the Minimum stay clause here.

Tenants who have booked their stay directly with property have the right to revoke their contract within 14 days from the date of conclusion of the contact (in other words, the date you signed your contract).

They’re sorry to hear you’re leaving them. But they, they might cross paths again! In order to terminate your contract you need to first check 3 important aspects:

1. Your minimum stay
2. The termination notice period
3. The permitted end-of-contract dates

These can be found in your Rental Agreement, which they sent to your email during your contract signature process.

The rental agreement notice period is explicitly outlined in the lease or rental agreement document that you signed when initially renting the property. You should have received a copy of this document by email during the contract signing process. Look for sections related to "Termination" or "Notice" to find the specific details regarding notice periods. The notice period is crucial for both parties to plan accordingly. It allows you to find a new place and property to prepare the property for a new occupant. It helps avoid abrupt changes and ensures a smoother transition for everyone involved.

If you are unsure about your minimum stay, please refer to your contract or reach out to their team for assistance. They are always happy to help clarify any questions or concerns you may have. It is important to note that the minimum stay requirement is in place to ensure that they can provide a consistent and reliable service to all of their tenants. By committing to a minimum stay, they can ensure that they have the resources and capacity to meet your needs and provide you with the best possible experience. At property, they are committed to providing their tenants with the highest level of customer service and support. If you have any questions or concerns about your minimum stay or any other aspect of your rental agreement.

They are happy to hear that you want to extend your contract with property! Your contract has no expiration date, which means that you can stay in your flat for as long as you like. They believe this commitment to an open ended agreement offers you all the flexibility you need to decide how long you want to stay with property, and ensures a stress-free and convenient living experience. However, in case you already terminated your contract but changed your mind and decided to extend your stay, please create a Help Request through their Member's Portal or your property App. Be aware that extensions will be granted based on room availability.

At property, they want to make sure that your move-in process is as smooth as possible. That's why they have a clear payment process in place. Here's what you need to know about when the first payments are due: Deposit and Membership Fee Once you have entered your payment details on their payment platform, the deposit and membership fee will be charged. These fees need to be settled as soon as your contract has been signed and at latest one week before your contract starts so that they can send you proper move-in instructions for your new apartment. First Rent Payment The first rent payment takes place on different dates depending on how you booked with property. Here's what you need to know: If you booked directly with property: All payments need to be settled before your move-in date in order to receive your keys. The first month rent is charged automatically on the day the contract officially starts and from then on, the transfer of the rent is always due on the first day of the month. If you are moving in the middle of the month, then the first rent is due one day before your contract starts. After that, you will receive an invoice each month when the rent has been paid. Their system automatically withdraws the rental payment on the 1st of each month — depending on your bank it could take a few days to show up in your account. If you booked through a different platform All payments (1st rent, deposit, and membership fee) need to be settled before your move-in date in order to receive your keys. If you booked through one of their partner companies, most of these platforms charge you the 1st rent themselves and then transfer it to property. Please make sure you follow their instructions and processes timely. Keep in mind the membership fee and the deposit are still settled directly with property, through their payment platform Stripe. Some of these platforms charge their own fees for their services. Keep in mind these fees are not related to property and do not cover your deposit, rent, or membership fee. If your move-in date is very close and you choose the SEPA payment option, your transfer can take a few days to take place and this holds your key handover. In that case, they suggest that you pay with a timely method such as a debit/credit card. they hope this information helps you understand when the first payments are due.