Who cleans the room and the communal area?

The students are responsible for their own rooms and communal kitchen within the flat. All other rooms and communal areas are cleaned by the site cleaner.

Can I smoke in the accommodation?

Smoking is not allowed within the accommodation, however there is a designated smoking area outside the building.

What happens if I don’t get on with my new flatmates? Can I swap rooms?

If you are having any issues please contact the Accommodation team in the first instance, we will do all we can to help. In exceptional circumstances it may be possible to move you; however we would look to resolve any issues with you all.

What if something in my flat breaks or isn’t working?

Drop us an email or pop into the office to let us know, our on-site Maintenance team will be able to deal with most things.

No pets are permitted under the term of the tenancy agreement.

Can I have my groceries delivered to site?

Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.

Is contents insurance included?

Some of our accommodation include contents insurance with Endsleigh. By partnering with Endsleigh, the No.1 student insurance provider, weve arranged contents insurance for all our students staying with us in our residence at no cost to you. It is important all students confirm their cover to ensure you understand what is and isnt covered. Plus youll also be entered into aprize draw specifically for CRM Students Ltd residents,courtesy of Endsleigh! Click here for the CRM / Endsleigh Check Your Student Cover page to check your policy details. Visit the review cover link to: It is important to find out exactly what you are covered for, as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.Updates to your contents insurance Covid-19In the light of the coronavirus (Covid-19), Endsleigh is making some change to your policy to support you in this uncertain time. Below outlines the key changes we have made to your cover and how they will impact you and your students: Endsleigh has waived their un-occupancy exclusion of 60 days. Your possessions will be covered under your policy for an unlimited period of time during the policy period. If you are returning home then Endsleigh will cover your possessions against theft for up to 500 per bag. This protection is in place anytime a student has to do this during the policy period. Cover only applies within the UK. What is and what isnt covered Key exclusions where cover isnt provided Policy excess the amount you pay when you make a claim How to make claim Personalise cover Students leaving possessions inside their room Students travelling home Providing storage for student possessions

Yes, WiFi is included in your rent. Youll also have a broadband connection in your room on your desk.

Why do I need a Guarantor?

All students who wish to pay their rent by using an instalment plan are required to provide a qualified UK Guarantor. This provides us with the security and knowledge that the rent will be paid in full if you were to default on payment.

What does being a Guarantor mean?

By agreeing to be a Guarantor you are signing a legal document stating that you agree to pay the rent and guarantee the behaviour of the resident if they default. Please do not sign this agreement if you do not wish to take on this responsibility.I am an International Student and do not have a UK Guarantor Housing Hand specializes in working with international students and will be able to act as your UK Guarantor.

What is Housing Hand?

Housing Hand provide a guarantor service for both International and UK students who do not have a suitable or qualifying UK guarantor.

Can you explain more about the relationship between Housing Hand and CRM?

Housing Hand works in partnership with CRM to stand as your UK rental guarantor. CRM requires all students to have a guarantor if you are not able or willing to pay your rent in full for the year. If you choose the instalment plan option and can provide your own UK guarantor, providing they qualify, then you do not need to use Housing Hand. If you choose the instalment plan option and cannot provide a UK guarantor, then Housing Hand will be able to provide this service for you.

How much does the service cost with Housing Hand?

Housing Hand charges a one off fee that you will either pay up front at the start of your tenancy or monthly (if on a 12 month contract). For students the fee will be between 60-95% of your monthly rent with the minimum price starting at 295 for 12 months cover. The exact cost depends on your personal details and several factors including the amount of your rent, you will be given a no obligation quote for the cost of the service on application.

What are the payment options for international students?

Housing Hand charges a one-off fee that you can either pay up front before the start of your tenancy or in 8 instalments (if on a 12-month contract). For students the fee will is 60% of your monthly rent with the minimum price starting at 295 for 12 months cover. The exact cost depends on your several factors including the amount of your rent, you will be given a no obligation quote for the cost of the service on application.

I have booked a room but failed to obtain a visa, can I cancel my booking?

Yes you are entitled to cancel your booking but we will need you to provide proof for this.

What’s provided in the bedroom? Do I need to bring my own bedding?

Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of our students prefer to bring their own, however you can order bedding and kitchen utensils from our friends Uni Kit Out to be delivered to your room prior to your move in.

Can you arrange an airport pick up service?

Most sites will be more than happy to arrange an airport pick up service for you. You just need to let us know your name, arrival date and time and your flight number, well then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.

Can I move in before my contract starts?

It is possible but it depends on each scheme. We would advise you to check with the accommodation team before you make any arrangements.

Can I stay over the summer?

Most of our sites offer summer stays. Please check with the accommodation team for further information.

What documents do I need to check in?

You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. We also need a passport photograph.

What time can I arrive?

This depends on the scheme you will be living in. Please contact the accommodation team via the online contact form or email the site directly.

Is there somewhere to park when we are unpacking?

If you are travelling via car on move in day we will inform you in advance whether theres a drop off bay on site for you to off load any suitcases or belongings, or we will send you the location of the nearest car park. Its important to book your move in slot with us in advance so that we can make sure these resources are available to you on the day.

I will be arriving out of hours on move in day, is this okay?

We understand that sometimes students will need to arrive outside of arrival hours. We ask for you to contact your Accommodation Team at the earliest possible opportunity to ensure that we can provide all the necessary information and ensure that we have got everything ready for your arrival. For example we need to ensure that we have received all relevant documentation, the booking fee and first instalment before we can move anybody in.

Who will I meet on move in day?

It might not be a manager who will be there for the check-in however the Accommodation Team will always aim to introduce themselves at the earliest opportunity so you know who they are.

Can I move out early?

Yes but you will still have to pay rent for the full length of your agreed tenancy, even if you no longer live at your accommodation.

When something is broken or doesn’t work, how does my son/daughter report maintenance?

In the event that something is broken or doesnt work in any part of the accommodation, the student needs to report the issues to the accommodation office who will escalate it accordingly. We have CRM Student maintenance wizards that work full or part time on site depending on the property. They are there for the hour of need replacing light bulbs, blown fuses, blocked showers etc. We do also work with local contractors for isolated issues. Your son/daughter will always be given at least 24 hours notice if a maintenance operative or contractor needs to access their room. We always offer for the maintenance operative/contractor to be escorted for the jobs entirety if necessary.How to communicate with usWe know it can sometimes be unsettling when your son/daughter leave home for the first time, despite it being one of the proudest moments we understand it can be hard. As parents its natural to worry, we find a common one is our students not responding to phone calls or e-mails as quickly as they might have done at home. We always respect that all our students are responsible adults and are sensitive to respecting their privacy, however we appreciate that some situations can be distressing. We therefore always encourage all our parents to contact the accommodation team by phone or e-mail (details available on your relevant scheme page) if you have any concerns regarding your son/daughter. A member of the accommodation team will pop over to their room to give a friendly knock on the door to check everythings okay. If theres any reason why we arent able to support your concern we will always try to direct you to the appropriate department at the University/College.

Can students have post and parcels delivered?

We are proud to offer a postal service during office hours within our schemes. We always communicate the postal process to our students when they move in, however we will always make every effort to ensure that your daughter/son gets their mail safely. We always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. We also always ask for the student to bring some ID for when they come to collect the parcel. We recognise that the students cant always come down themselves; we are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance. We cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although we will make every effort to ensure the students get their mail safely, we will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. We also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students dont collect their mail within 4 weeks it will be returned to the sender.Paying rentWhen making a booking with CRM Students, we ask our students to pay a holding deposit. This is to secure the booking of their room. Once the tenancy commences, this holding deposit becomes a security deposit. It is held with the Tenancy Deposit Scheme, in England and Wales and My Deposits Scotland, in Scotland, both of which are independent deposit holders. The Security deposit will be refunded to the student in full at the end of their tenancy if there are no outstanding arrears or damages to their room and/or communal areas. For more information on cancellation or payment please visit the Payment Methods section.

How do you allocate rooms?

We take booking preferences very seriously and take great pride in being able to accommodate these in most cases. There is a preference box on the booking form which allows the student to put any preferences they might have, for example friends they wish to live with, location of room within the building, same sex cluster flats. We always do our best to accommodate these preferences, if for whatever reason we cant fulfil them we will always try to achieve one or two and notify the student if they arent possible.

Are CRM Students a member of the Propertmark Client Money Protection Scheme?

CRM Students are a member of the Propertymark Client Money Protection Scheme.

Do I need to have a UK-based guarantor?

You only need to provide a UK-based guarantor if you wish to pay your rent in three instalments. You do not need to provide a guarantor if youre paying the full annual rent in advance.

A guarantor is a person aged 18 or above who accepts joint financial responsibility for the tenancy and is liable to pay the rent if for any reason the student is unable to maintain payment of the rents as they fall due. The landlord has the right to pursue the guarantor for recovery of outstanding monies therefore, it is important that any guarantor understands their obligations

How many instalments can rent be paid?

Rent can be paid in three instalments; typically these are around the same time student loans are paid out.

How can I make a payment?

You can pay via Recurring Card, Direct Debit or via Bank Transfer. Cash and Cheques will not be accepted and will be turned away if presented at site. Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the Accommodation Team directly for details.

Are there any additional bills to pay?

There are no additional bills to pay. Our weekly rents include all costs utilities, WiFi, and access to all of our communal areas including Management Office, Private Dining areas etc.

Do I have to pay council tax?

Students do not have to pay Council Tax, but the council must be informed that you are a student and apply for exemption as this does not automatically happen. It is the responsibility of every student to apply for exemption, your University/College or accommodation provider* cannot do this for you, though we can help you! *With the exception of Edinburgh College Residences.

How secure is the accommodation?

At CRM Students, we want you to feel safe and secure at all times. We understand how important safety and security is to students when it comes to choosing a place to live. Thats why weve taken every effort to ensure that we provide the best services so that our students can thoroughly enjoy living with us. We have 24 Hour CCTV Cameras installed in all of our buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.

All of the properties that CRM Students manage have been specifically designed to be used by students. These properties have benefited from significant changes in fire safety, building regulations and coherent fire and management strategies. We have extensive fire safety systems in place in all the buildings that CRM Students manage. We are also audited by our own internal team, as well as external consultants, on a regular basis to validate, and if necessary update, our extensive fire safety systems, policies and procedures. Further information can be found on ourFire Safetyat CRM Students page.

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Elmstead Place, Colchester

Elmstead Rd, Colchester, CO4 3GD, United KingdomView Distance From Universities

1Offer

study area

bills included

laundry facility

From £175/week

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Limited Time Offers

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If youre looking for a memorable university experience in this historic town, then Elmstead Place is the place to be.

Features

Offering a range of townhouses and studios, Elmstead Place has been designed so that you can live your best student life and have a home away from home. Townhouses are great for those who want a combination of independent and shared living, with your own private en-suite bathroom and a shared kitchen, dining and living area. Studios, with their private bathrooms and kitchens, perfectly complement your life at university, allowing you personal space to focus on your studies or gain much-needed rest.

There are on-site facilities such as Wi-Fi and broadband throughout, a variety of communal areas to make friends and study, laundry facilities, bike storage, a landscaped courtyard, and more.

Commute

With the town centre a short bus ride away, youll be able to make the most of living and studying in this historic town.

Distance

University of Essex, Colchester Campus 5-minute walk

Common Amenities

On-site laundry facilities

On-site maintenance

Accessible entrance

Free contents insurance

Free Wi-Fi and broadband throughout

Secure bike storage

Exclusive landscaped courtyard

Study spaces

Variety of communal spaces

Room Amenities

3/4 double beds

Double beds

desk and chair

private en-suite bathroom

shared kitchen,

dining

living area

Safety and Security

24/7 CCTV

Parcel lockers

Secure access

Bills Included

All-inclusive utility bills

Room Types

7-Bed Townhouse – Premier En-Suite

£175 - £181/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bedrooms7

Bathrooms7

Area14 sqm

Room Facilities

Double bed with headboard storage,

USB charging point

light switch

Double wardrobe

En-suite bathroom with shower and WC

Full-length mirror

Pinboard

Shelving

Study desk with drawer space and chair

Lounge / sofa area

Two 4-ring hobs with extractors Two electric ovens

Two full-size fridge freezers

Two sinks

2223-0659_ElmsteadPlace_7Bed_Townhouse_PremierEnSuite

Duration:45 week

Move in:24 Sep, 2022

£181/week

Duration:51 week

Move in:24 Sep, 2022

£175/week

Looking for different dates? Contact us

9-Bed Townhouse – Premier En-Suite

£175 - £181/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bedrooms9

Bathrooms9

Area15 sqm

Room Facilities

Coat hooks

Double bed with headboard storage

USB charging point

light switch

Double wardrobe

En-suite bathroom with shower and WC

Full-length mirror

Pinboard

Shelving

Study desk with drawer space and chair

Lounge / sofa area

Shared dining table and chairs

Two 4-ring hobs with extractors

Two electric ovens

Two full-size fridge freezers

Two sinks

Duration:45 week

Move in:24 Sep, 2022

£181/week

Duration:51 week

Move in:24 Sep, 2022

£175/week

Looking for different dates? Contact us

9-Bed Townhouse – Large Premier En-Suite

£179 - £185/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bedrooms9

Bathrooms9

Area18 sqm

Room Facilities

Double bed with headboard storage

USB charging point

light switch

Double wardrobe

En-suite bathroom with shower and WC

Full-length mirror

Pinboard

Shelving

Study desk with drawer space and chair

Lounge / sofa area

Shared dining table and chairs

Two 4-ring hobs with extractors

Two full-size fridge freezers

Two electric ovens

Two sinks

Duration:51 week

Move in:24 Sep, 2022

£179/week

Duration:45 week

Move in:24 Sep, 2022

£185/week

Looking for different dates? Contact us

7 Bed Townhouse Extra Large Premier Ensuite

£184 - £190/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Area17 sqm

Room Amenities

Double bed with headboard storage

USB charging point

light switch

Double wardrobe

En-suite bathroom with shower and WC

Full-length mirror

Pinboard

Shelving

Study desk with drawer space and chair

Lounge / sofa area

Shared dining table and chairs

Two 4-ring hobs with extractors

Two electric ovens

Two full-size fridge freezers

Two sinks

Duration:45 week

Move in:24 Sep, 2022

£190/week

Duration:51 week

Move in:24 Sep, 2022

£184/week

Looking for different dates? Contact us

Penthouse

£275/week

Offers1

Private Bathroom

Entire Place

Private Kitchen

Bedrooms1

Bathrooms1

Area32 sqm

Deposit£275

Room Amenities

2-ring hob with extractor

Breakfast bar

Coat hooks

Double wardrobe

En-suite bathroom with shower and WC

Full-length mirror

Integrated fridge with freezer compartment

King bed with under bed storage, headboard storage, USB charging point, and light switch

Microwave oven

Pinboard

Shelving

Stool

Study desk with drawer space and chair

Duration:51 week

Move in:24 Sep, 2022

£275/week

Looking for different dates? Contact us

Cancellation Details

1 Cooling off period

Free booking cancellation in stipulated time

Payment Details

1 Booking deposit

Secure booking with this amount

2 Payment instalment plan

Flexible payment terms

3 Mode of payment

Payment via easy transaction modes

4 Guarantor requirement

Guarantor requirements and policy

Elmstead Place, Colchester

Features

Commute

Distance

Room Types

7-Bed Townhouse – Premier En-Suite

9-Bed Townhouse – Premier En-Suite

9-Bed Townhouse – Large Premier En-Suite

7 Bed Townhouse Extra Large Premier Ensuite

Penthouse

Cancellation Details

Payment Details

Frequently Asked Questions

How much is the Holding Deposit and what happens to it?

Is there an age limit for booking with CRM Students?

Do you provide female only accommodation?

Can I choose who I live with?

Am I allowed to have guests?

Is there always a member of staff available?

Are there social events organised for the residents?

Can I bring my own electrical equipment for cooking, i.e. rice cooker?

Location