For our properties in England they ask for a non-refundable holding deposit (£100-£250 depending on the location) to allocate you a room. Unfortunately, they cannot refund the holding deposit under any circumstances. When you move in your holding deposit will turn into a damage deposit and will be returned at the end of your license [minus any damages]. At our properties in Brighton, Oxford, Lincoln, Cambridge, Durham and Edinburgh you will be required to top up the holding deposit prior to move in to make the deposit up to £250. PMG protects your deposit using a government-authorised deposit protection scheme; the Deposit Protection Service in England.