Yugo Berkeley Street, Melbourne

You can choose to live with your friends by selecting the same apartment when you book with them. Please note, this is subject to availability, so it’s best to book early to avoid disappointment!

Yes, when you book, you are required to pay a 2-week deposit to reserve your room, which will go towards your rent. You are also required to pay a bond (equivalent to 4 weeks rent) before checking in. This will be registered with the RTBA (VIC), RBO (SA), or the DMIRS (WA) and held as a security deposit for the duration of your stay. It will then be refunded at the end of the tenancy provided you have no outstanding rent, damages to the room, or cleaning fees. If there are any damages to your room when you leave, you may be charged.

All of their properties are mixed genders but are automatically split into single male or female apartments. If you would like to live with friends of mixed genders, they are happy to house you together. If you identify your gender, you can select your preferred apartment. However, this is subject to demand and flat availability, so they recommend getting in touch as early as possible with any requests.

As long as you are able to return it to its original state on check-out, you can personalise your room. Otherwise, you will be recharged for any damages.

Smoking or vaping is not allowed inside your residence, including common areas like rooftop terraces. However, you’re free to smoke outside of the building.

Additional fridges are only allowed in your room if they are for the purpose of storing prescribed medication.

They love fluffy animals, but unfortunately, tenants are not allowed to bring pets into the building.

They host socials all year round for you and your roommates to enjoy, from spiritual and cultural get-togethers to fitness events and much more.

They want to ensure you love your experience living with them. If you find you’re not getting on with your new roommates, it may be possible to change rooms subject to availability. Get in touch with your resident team for more information. You will also be charged an admin fee to change rooms, which will only be waived if there are extenuating circumstances.

Their friendly maintenance team is always on hand if something in your apartment breaks or doesn’t work. Just fill in a maintenance request form, and their facilities assistant will get to it as soon as possible.

If you are in a shared apartment, you cannot have any overnight guests. If you are in a studio apartment and are happy to share your double bed, you can have a guest for a night or two. They have a strict policy regarding guests sleeping on the floor due to fire safety regulations.

Yes! Common spaces are all open 24/7. You can also book the space if you would like a guaranteed time.

Yes, they offer high-speed Wi-Fi as standard in all rooms, and it’s also available in their social spaces and communal areas.

All apartments are fitted with a dishwasher, fridge/freezer, oven/microwave, and certain ones with a cooktop. Other appliances may depend on the type of room or residence you book with.
Vacuum cleaners, mops, irons, and ironing boards are available to hire free of charge at all of their residences.

They have on-site laundry facilities for you to use whenever you need them during your stay.

The residences that include a gym on-site have free weights and/or weight training equipment, cardiovascular equipment, and yoga mats. Some of their properties also have fitness suites with more specialized equipment or dance/yoga studios!

Their reception team is always on hand to accept your parcels and signed-for items, so you never miss a delivery. They’ll also send you an email reminder when your package is ready for collection.

They look after cleaning in the communal spaces. You are responsible for cleaning in your apartment, along with your roommates if you have them. They offer a cleaning service; contact them for more information.

Most of their bike storage is inside their secure properties, so only residents can gain access. However, in some residences, their bike storage is outside on campus and, where possible, away from the main streets. In all cases, they recommend using a secure bike lock for extra security.

Some of their residences have parking on-site for you to use during your stay with them. Check their residence pages or get in touch for more information.

Before you check-in, there will be documents available for you to complete on the portal. This includes all the information you need to know regarding building rules, fire safety, post & parcel disclaimers, etc.
If you have not completed this prior to your arrival, you will not be able to check-in and will be asked to complete it at reception before collecting your keys.

Before you arrive, they will ask you to upload some documents to the Student Portal. They will need to see a copy of your Confirmation of Enrolment from your institution and a copy of your Passport or other official ID. If you are an international student, they will need a copy of your visa.

You can arrive any time after 2 pm (except in Adelaide, where you can check in at any time throughout the day) on the day your contract starts. There is an option to select your arrival time on the portal after you have completed your booking. Out-of-hours arrivals are possible, but please make sure you have completed all documents and payments for your booking and made arrangements with the team.

Yes! Family and friends are welcome to help you move into your new home; however, they ask you to be mindful of other students.

Yes, bedding and kitchen equipment are not included in your room as standard. If you have booked a short stay, you can request bedding.

In many cases, they can allow people to move in early at a daily rate, but you will need to contact the residence team to check if your room is available and change your contract to your new start date.

When your move-in date approaches, they’ll be in touch to advise where you can park nearby to unload your belongings.

If you select to pay your rent fortnightly, you’ll need to register for Direct Debit before you move in. Then, your payments will be collected automatically when they are due. Easy! If you choose to pay in full, you’ll need to pay with a credit or debit card via the Student Portal.

They ask students to pay their rent by Direct Debit or via the Student Portal as it is safer and more efficient. However, in some instances, you
 may be able to pay by bank transfer. Speak to the team for more information.

Utilities, including high-speed Wi-Fi, are all included in your rent, so there’s no need to worry about paying bills on time. The only additional item to pay for is the use of the laundry machines when you do your washing. Parking may also be available at an additional cost; speak to the team for more information.

No—unfortunately, they do not allow students to sublet their rooms throughout their contract with them. If you find a replacement tenant, they will take care of the paperwork for them to take over your tenancy.

Yes—provided you find a replacement tenant for your room, you can get in touch with the team to discuss the details. Admin fees may apply.

You can pay via the Student Portal with a credit or debit card, which includes international payments. Remember, if you choose to pay your rent fortnightly, you will need to register for Direct Debit, which requires an Australian debit card.

They have staff available 24 hours a day, so if you ever have a request, a member of their residence team can help you day or night.

All of the entrances to their residences are access-controlled and monitored by CCTV 24 hours a day. All apartment doors are secured with electronic locks operated with a key fob. They also aim to always have resident teams on site should you ever need extra support.

The safety of their students is very important to them. They have fire alarm tests and inspections on fire safety practices regularly across all of their residences.

No, unfortunately, their residences are filled to the brim with fun-loving students every year.