Promenade Student Living, Brighton

Please contact the Residents’ Team at your chosen property for more information. At properties where under 18’s are accepted we will ask you to complete a few extra steps during the booking process. This will include nominating a Responsible Adult who will be our point of contact for you and we will recommend monthly meetings with our General Manager once you have moved in but that’s up to you! What are Sanction Checks? (Does not apply in Republic of Ireland) Sanction checks are carried out to make sure that individuals are not listed on the UK government’s financial sanctions list. These checks are part of the Sanctions (EU Exit) (Miscellaneous Amendments) Regulations 2024, which took effect from 14 May 2025. This means we are legally required to: Check applicants and guarantors against the UK Sanctions List before entering into a tenancy agreement. Prevent any bookings involving individuals who appear on the list. Report any matches or concerns to the Office of Financial Sanctions Implementation (OFSI). The checks are carried out by a specialist provider on behalf of Fresh and help ensure compliance with UK law.

We have a thriving social calendar, thanks to our award-winning Be Wellbeing Programme. Our Residents’ Teams put on weekly events for our residents, including pizza nights, quizzes, crafting evenings, book clubs, and so much more!

We're all grown-ups here so of course occasional overnight guests are allowed. Please don't invite someone to stay for more than three consecutive nights though, and always check with your flatmates first that they're ok with extra house guests.

E-scooters have become a popular way to get around, but due to the fire risks associated with their batteries, not all properties are able to accommodate them. You’ll need to check directly with your chosen property to find out if e-scooters are permitted on-site and if any specific storage or charging rules will apply.

Yes, we conduct inspections at least three times during your tenancy. We'll keep an eye on cleanliness and hope not to spot any damage or missing items. After each inspection we will tell you if any charges need to be made to put something right. You will be invoiced immediately for damages and any cleaning charges will be added at the end of the tenancy. The cost of recharges for cleaning, damages and missing items can be found in the Residents’ Handbook.

No, your room is yours for the whole of your tenancy. You only need to move out at the end of the agreement. It will be your responsibility to check with the local Council if Council Tax will be due if you stay during the holidays.

We hope you will love living with us but there may be times when we don’t always get it right. We take all complaints seriously and will try our best to fix any issues the first time. If you need help or advice, please speak with your General Manager first. To view our complaints procedure please download this Guide .

At Fresh, we believe all our residents want to live in a safe and clean environment where individuals respect each other, their home, and the local community. Please have a read of our Anti-Social Behaviour Policy which explains our approach to managing any anti-social behaviour that may occur.

A few weeks before the start of your tenancy we will get in contact to ask you to watch our induction video and book a move-in slot. You will need to do this so we can make sure we are expecting you!

Yes! Order bedding, kitchen packs and other uni essentials from our shop.

You need a TV Licence if you watch or record live TV broadcasts on any channel, on any service, or through any device, including streaming services like BBC iPlayer. This also applies to watching live TV on platforms like YouTube, ITVX, or Amazon Prime Video. However, you don't need a TV Licence if you only watch on-demand content or never watch live TV.