About the Property
Welcome to our brand new property in Brighton: Promenade Student Living. Located in the heart of the city, close by to the universities and less than a mile from Brighton beach it’s perfectly located for your student years.
What will you get
Your Rent Include
Common Amenities
Cancellation Policies (5)
Frequently Asked Questions
How much is the Holding Deposit and what happens to it?
Is there an age limit for booking?
Do you provide female only accommodation?
Can I choose who I live with?
Am I allowed to have guests?
Can I bring my own electrical equipment for cooking, i.e. rice cooker?
No they do not advise you to bring your own electrical cooking equipment for health and safety reasons.
Who cleans the room and the communal area?
Can I smoke in the accommodation?
What happens if I don't get on with my new flat mates? Can I swap rooms?
If you are having any issues please contact the Accommodation team in the first instance, they will do all they can to help. In exceptional circumstances it may be possible to move you; however they would look to resolve any issues with you all.
What if something in my flat breaks or isn't working?
Can I have my groceries delivered to site?
Is contents insurance included?
Do I have WiFi?
Why do I need a guarantor?
What does being a guarantor mean?
I am an International student and do not have a UK Guarantor?
What is Housing Hand?
Can you explain more about the relationship between Housing Hand and PMG?
How much does the service cost with Housing Hand?
What are the payment options for international students?
I have booked a room but failed to obtain a visa, can I cancel my booking?
Yes you are entitled to cancel your booking but they will need you to provide proof for this.
What is provided in the bedroom? Do I need to bring my own bedding?
Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of their students prefer to bring their own, however you can order bedding and kitchen utensils from their friends to be delivered to your room prior to your move in.
Can you arrange an airport pick up service?
Can I move in before my contract starts?
Can I stay over the summer?
What documents do I need to check in?
What time can I arrive?
Is there somewhere to park when they are unpacking?
I will be arriving out of hours on move in day, is this okay?
Who will I meet on move in day?
Can I move out early?
When something is broken or doesn't work how does my son/daughter report maintenance?
How to communicate with us?
They know it can sometimes be unsettling when your son/daughter leave home for the first time, despite it being one of the proudest moments they understand it can be hard. As parents its natural to worry, they find a common one is their students not responding to phone calls or e-mails as quickly as they might have done at home. They always respect that all their students are responsible adults and are sensitive to respecting their privacy, however they appreciate that some situations can be distressing. They therefore always encourage all their parents to contact the accommodation team by phone or e-mail (details available on your relevant scheme page) if you have any concerns regarding your son/daughter. A member of the accommodation team will pop over to their room to give a friendly knock on the door to check every thing is okay. If there is any reason why they aren’t able to support your concern they will always try to direct you to the appropriate department at the University/College.
Can students have post and parcels delivered?
They are proud to offer a postal service during office hours within their schemes. They always communicate the postal process to their students when they move in, however they will always make every effort to ensure that your daughter/son gets their mail safely. They always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. They also always ask for the student to bring some ID for when they come to collect the parcel. They recognise that the students can’t always come down themselves; they are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance. They cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although they will make every effort to ensure the students get their mail safely, they will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. They also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students don’t collect their mail within 4 weeks it will be returned to the sender.
Paying rent?
How do you allocate rooms?
Do I need to have a UK-based guarantor?
What is a guarantor?
How many instalments can rent be paid?
How can I make a payment?
Are there any additional bills to pay?
Do I have to pay council tax?
Students do not have to pay Council Tax, but the council must be informed that you are a student and apply for exemption as this does not automatically happen. It is the responsibility of every student to apply for exemption, your University/College or accommodation provider* cannot do this for you, though they can help you! *With the exception of Edinburgh College Residences.
How secure is the accommodation?
At property, they want you to feel safe and secure at all times. They understand how important safety and security is to students when it comes to choosing a place to live. Thats why they’ve taken every effort to ensure that they provide the best services so that their students can thoroughly enjoy living with them. They have 24 Hour CCTV Cameras installed in all of the buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.