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Intro
Hotwells House is an ideal student accommodation located on 192 Hotwell Road, Bristol. Students from institutes- Bristol College, The University of Law, BIMM, and the University of Bristol stays at the property. Hotwells House student housing offers a range of room types including - stylish En- suite rooms and spacious studios. If you choose to stay with friends, En-suite is the best option! You will have your comfortable bed, shared kitchen and lounge area. If you want to have your own private place, It also offers spacious furnished studios, kitchen and lounge area.
Hotwells House also provides High-speed WiFi, an onsite gym for you to work out, pool table and TV in each lounge area and peaceful study area. It offers features such as card entry access to all areas, including your bedroom and has CCTV throughout the building as well for you to have a convenient and secure stay.
Hotwells House provides the best accommodation experience to keep the right balance of study and social life.
Distance to
- The University of Bristol is only 6 minutes drive from The Hotwells House.
- You can reach the University of Law at approx. 10 minutes drive.
- BIMM Music College is approx. 6 minutes drive away.
- The Bristol Language Centre is 10 minutes drive from the property.
- St. Michal's Hospital is 8 minutes drive from The Hotwells House.
- If you are in a mood to have a great meal, you can head to The Giggling Squid, which is a short walk away.
- After a long tiring day at the University, you can chill with your friends in - The Grain Barge which is 4 minutes walk from the property.
Apartment Facilities
Community Facilities
Configurations
basic
A popular choice for UWE, BIMM and UOB students our Pluto rooms are available in 4 and 5 bedroom flats, book as a group. As with all our rooms here at the Hotwells House they have thrown in the utility bills, contents insurance and 60mb of Wi-Fi. Youll also get access to their free onsite gym, pool table and a TV in each lounge area!
- Medium room size
- Shared kitchen, bathroom and lounge area.
- length bed
Available Only for Female.
basic
Their Neptune rooms are perfect for students wanting their own shower-room, but also wanting the chance to make new friends. Let us know if youd like a 3 or 4 bedroom flat! As with all our rooms here at the Hotwells House they have thrown in the utility bills, contents insurance and 60mb of Wi-Fi. Youll also get access to their free onsite gym, pool table and a TV in each lounge area.
-- Medium room size
-- 3/4th sized bed
Their Galaxy studio is a great option for students who want to have their own private space, but still want to live in students halls to meet other students across their site! As with all their rooms here at the Hotwells House they have thrown in the utility bills, contents insurance and 60mb of Wi-Fi. Youll also get access to their free onsite gym, pool table and a TV in each lounge area.
- Spacious furnished studio
- Kitchen, lounge area and ensuite
- Length bed
Booking Details
Cancellation Policy
What if I sign/signed my contract on or before 31st July?
Up to and including the 31st July, you can sign your contract but then request to cancel within 3 days of signing your contract. This is known as your 3 day cooling off period (as once you sign the contract and surpass this 3 day period, youre tied into the contract). To inform us that you wish to cancel, you must email us within your 3 day cooling off period. The Sales Team would then check youre within your 3 day cooling off period, and if you are theyd let you know this and would send you a cancellation request form which you must print out, sign by hand and return back to the above email address.
If however you signed your contract on or before 31st July, but you request to cancel outside of your 3 day cooling off period, then you will be tied into the contract until a suitable replacement tenant is found and clause 9.3 in your contract is met. You would however still need to inform us that you wish to cancel. The Sales Team would send you a cancellation request form which you must print out, sign by hand and return to the above email address.
What if I sign/signed my contract on or after 1st August?
If you sign your contract on or after 1st August, you will be immediately tied into the contract as we do not offer a cooling off period on or after this date. You will be unable to cancel your booking unless a suitable replacement student is found and clause 9.3 in your contract is met.
When will I be released from the contract?
You will only be released from your contract if one of the below options are met (and youre eligible for that option):
If you emailed us within your 3 day cooling off period to inform that you wish to cancel, and you have provided your signed cancellation request form which has been accepted by us
If a suitable replacement tenant is found and clause 9.3 in your contract is met
If you sign a new contract with us at dwell Students and you sign the new contract (and surpass the 3 day cooling off period, if applicable)
If a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) before your contract start date, we will release you from your contract once the new tenant has signed their contract (and surpassed the 3 day cooling off period, if applicable).
However, if a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) after your contract start date, we will release you from your contract from the date that the new tenants contract starts. This means that youd be liable for the rooms rent up to the date that the new tenants contract starts.
To confirm, once a suitable replacement tenant has been found to take over your contract, there are a number of actions to be completed before we can release you from your contract. This is clause 9.3 as stated in your contract, but weve also included them below:
a replacement tenant has been found who has been approved by us as a suitable tenant
you have paid any administration fees owed to us for transferring your tenancy along with any rent owed on the room up to the end of your tenancy period
paid any reasonable charges that are ascertained during an inspection of the flat and room at the end of your tenancy period
the new tenant has paid any deposit and any rent owing on the room
the new tenant has signed a tenancy agreement with us for a period that is equal to the rest of your fixed term
the new tenant has provided all documents required, including guarantor information if applicable
Failure of a new tenant signing a tenancy agreement for the room and fulfilling all criteria will mean you are liable for all rent on the room until the end date set out in the principals of your contract.
Special Circumstances (outside the scope of the above 3 points):
1st Year Guarantee
If you are going into your 1st year at university, and you unfortunately havent achieved the required grades for your course/university, you will be released from your contract providing we receive a cancellation request email and results evidence within 48 hours of your results being published. Your results supporting evidence can be from UCAS or your university showing your name and the results outcome. Please send your email (including the cancellation request and your results supporting evidence). Wed also need you to complete a cancellation request form which wed send across to you once you send us your cancellation request email. International Students
If you are coming to study from outside of the UK, and you require a VISA for this study but your VISA application is unfortunately denied, then you are able to cancel your contract as long as your contract has not yet started. You will also need to provide one of the following as supporting evidence, and there will be no penalty for your cancellation:
- Confirmation of your VISA rejection
- Confirmation of failure to gain place within University
If you are unfortunately diagnosed with COVID-19, and your tenancy has not yet started, we would also be able to cancel your contract in this circumstance provided you are able to provide one of the following documents:
- Medical certificate confirming you have been infected with COVID-19 and are therefore unable to come to the UK
- A letter from your university confirming you are not able to join the course due to illness
- Your supporting evidence document must be provided to us within 7 days of you being issued it
Cancellations during tenancy period
We are unable to cancel any contract after its start date unless a replacement tenant is found (and clause 9.3 in your contract is met) as detailed above. Youd be liable for the rooms rent up to the date that the new tenants contract starts. All cancellation requests should be submitted to your site team using our cancellation request form, which you can request from your site team.
Payment Details
Booking Deposit:
200 Deposit Fee
Rent Payments:
Pay in Full
Pay in 4 installments due August; October; January and April
Mode of Payment:
Credit, Debit Card, and Bank Transfer
Frequently Asked Questions
When is my rent due?
Your rent is split in to four instalments; August, October, January and April and, where possible, coincide with the student loan payment dates.
Do I need to buy a TV license?
Normal TV Licensing Authority regulations apply to any TV you bring yourself. Please note that the landlord is not held responsible for ensuring you have a TV licence.
Do I need to pay council tax?
If you are a full time student then you will not need to pay council tax.
Can I live with friends?
Yes we would be happy to make you a group booking. All you need to do is fill your application form under group booking section and add the details of friends you wish with. Your friends also need to have the same names on their application. We recommend that you and your friends apply for the accommodation at the same time to ensure you are allocated together.
Can I change rooms?
Yes, however this is subject to availability of the rooms and you may incur some administration charge for the same.
How do I report a problem?
We have on site maintenance on hand to ensure that the site runs smoothly.
Can I change my mind?
Before signing the Assured Short Tenancy Agreement you can cancel your booking. Once you have completed and returned your Tenancy Agreement you will be liable for the full term of the contract.
What does my Endsleigh Insurance cover?
The property has arranged some contents insurance for you with Endsleigh, the No.1 student insurance provider. This cover does not protect laptops and phones or other items when you are outside your room, or all risks inside your room. It is important for you to check this cover.
I want to leave before my contract ends. What shall I do?
If youre looking to move out before your contract ends, please read through our cancellation policy. It will outline what you need to do next.
Can I stay at my site until my contract end date?
Yes, of course you can! All students are allowed to stay with us until the last day of their contracts. On the last day, rooms must be vacated, and keys handed to reception by 10am. All residents will have their room/flat inspected within 7 days of their contract end date.
Can I store my belongings in my room over summer?
If you have a summer booking with us and we have received your payment and signed contract, then you can keep your items in your room throughout the summer. We dont allow student to leave items in their rooms over the summer if they have not confirmed a summer stay with us. Any items left in a room after a contract end date will be removed and stored for 7 days. After which, all items will be removed and given to charity or disposed of.
Do I get my deposit back?
For those sites where a deposit payment has been made, all deposits will be returned as long as the room is left in the same condition from check-in. All deposits should be returned within 10 days of the contract ending. Any deposit disputes should be sent in writing to the site manager.
Do I have to pay for damages?
We want to make your stay with us as enjoyable as possible. Our on-site maintenance team will attend to your requests (See our repairs and maintenance policy). We dont charge for fair wear and tearof our properties or fixtures. However, if something gets damaged through abuse or misuse, well repair or replace the item and will charge for doing so. The behaviour of guests is the responsibility of the tenant who has welcomed them into the property. Any charges that result from a guests behaviour will be charged to the respective tenant. If theres a charge that applies to the shared area within a flat and were unable to establish the responsibility, the charge will be shared between all of the flats tenants. All charges will be applied to your account and payment will be due within 30 days of this date. For further details please see the list of our schedule of charges. This list is not exhaustive and we reserve the right to charge for items not mentioned.
When can I move in?
You can move into your room from the date your contract starts, only if you have paid your correct rent amount and provided all documents. If youre unsure of when your contract starts, your contract can be viewed in your portal accounts Messages section. If you wish to move in early please contact us at salesenquiries@dwellstudent.co.uk
What do I need to bring with me?
We already provide some of the essentials but to see what things to bring with you, check out our accommodation checklist here.
Can I store luggage at my site?
Due to us getting your room ready for when you arrive, we will not be able to store any luggage at any of our dwell sites. You will be able to move your belongings into your room once you have collected your keys.
Are there any documents I need to bring with me?
You need to have provided all documents to support your room booking before you can check in. If you are unsure if you have already done this, or need to speak to someone about it, please call the team on 0161 200 5560 or email us at studentcare@dwellstduent.co.uk. Other than that, you will need to bring a form of photo ID with you so you can collect your keys we just need to know were handing them out to the correct person!
What if i'm arriving out of office hours?
If you think that youll be arriving out of office hours, you will need to speak to your site team their contact details will be listed in the arrival pack youll be informed about via email nearer the start of your tenancy. Each site has different out of office services so you will need to speak to your site directly about it.
Where do I get my keys from?
You will collect your keys from your sites reception, unless otherwise stated by your site or Sales team.
Can I park my car when unloading my things?
We do have car parks at most of our sites but to find out if your site does include one, please contact the office on 0161 200 5560. On contract start dates, parking your car is free parking at any other time will incur a charge. Please contact your site team for full costs and details.
How do I get from the airport to your site?
Make sure you book airport transfers in advance. If you prefer to take the train, look out for the stations that are closest to you:
MSV: The nearest train station is Oxford Road, a 5-minute walk from us.
MSV South/ The Grafton: The nearest train station is Oxford Road and then hop on a bus just outside the Palace Theatre. Look out for bus routes 41, 42, 43, 142, 143, or 157. After 10 minutes, get off at Whitworth Park and take a short 2-minute walk to our halls.
Cathedral Campus: The closest train station is Liverpool Lime Street. From there, were a 5-minute taxi ride away.
Castle Gate: Nottingham train station is just a 10 minute walk away.
Garth Heads: Your nearest station is Manors which is a 2 minute walk to the site
Hotwells House: The nearest train station is Bristol Temple Meads, you can get a taxi from outisde which will take 10 minutes
What can I expect when checking in?
It will be busy, so please be patient with us. Well try to keep the queues short as we check everyone in. To keep you going, there will be light refreshments in all site receptions.
For a quicker check-in, let us know when you are coming, so we can gauge the number of students as well the times of arrival, to ensure our sites are staffed correctly.
Top Tip: make sure you dont unload your car until you have your keys. Or you could be waiting with all your belongings in the queue.
How and when do I pay my rent?
We offer two rent method options: Option 1 Full Payment Pay in full by the 1st of August and get money off your rent! 2% discount Manchester, Liverpool, Bristol and Nottingham, and 5% discount- Newcastle. Option 2 Pay in 4 Instalments Pay in August, September, January and April you can view the exact payment dates in your contract. If your paying your rent using your student loan, then Option 2 may be best for you. To apply to pay in instalments, you must provide a U.K based guarantor in full time employment.
How can I find out who I'm living with?
Curious about who your flatmates will be? We unfortunately cant give out names but you can find out who is living at your site on our Facebook and Twitter pages.
Can I change my contract once I've signed it?
If you want to change things like your room type, contract length or anything else, just get in touch with us on 0161 200 5560 or email us at studentcare@dwellstudent.co.uk. We can then let you know if your request is possible, and if so, what the next steps would be.
Can I bring my pet?
Youll unfortunately have to leave your beloved animals at home we have a no pet policy across all of our sites.
What is included in my rent?
All inclusive utility bills, Wi-Fi and contents insurance are all included in your rent!