Can I change my contract once I've signed it?

If you want to change things like your room type, contract length or anything else, just get in touch with them. They can then let you know if your request is possible, and if so, what the next steps would be.

Youll unfortunately have to leave your beloved animals at home they have a no pet policy across all of their sites.

What is included in my rent?

All inclusive utility bills, Wi-Fi and contents insurance are all included in your rent!

You can move into your room from the date your contract starts, only if you have paid your correct rent amount and provided all documents. If youre unsure of when your contract starts, your contract can be viewed in your portal accounts Messages section. If you wish to move in early please contact them.

What do I need to bring with me?

They already provide some of the essentials but to see what things to bring with you, check out their accommodation checklist here.

Can I store luggage at my site?

Due to them getting your room ready for when you arrive, they will not be able to store any luggage at any of their sites. You will be able to move your belongings into your room once you have collected your keys.

Are there any documents I need to bring with me?

You need to have provided all documents to support your room booking before you can check in. Other than that, you will need to bring a form of photo ID with you so you can collect your keys they just need to know were handing them out to the correct person!

What if i'm arriving out of office hours?

If you think that youll be arriving out of office hours, you will need to speak to your site team their contact details will be listed in the arrival pack youll be informed about via email nearer the start of your tenancy. Each site has different out of office services so you will need to speak to your site directly about it.

Where do I get my keys from?

You will collect your keys from your sites reception, unless otherwise stated by your site or Sales team.

Can I park my car when unloading my things?

They do have car parks at most of their sites but to find out if your site does include one, please contact the office on 0161 200 5560. On contract start dates, parking your car is free parking at any other time will incur a charge. Please contact your site team for full costs and details.

How do I get from the airport to your site?

Make sure you book airport transfers in advance. If you prefer to take the train, look out for the stations that are closest to you: MSV: The nearest train station is Oxford Road, a 5-minute walk from them. MSV South/ The Grafton: The nearest train station is Oxford Road and then hop on a bus just outside the Palace Theatre. Look out for bus routes 41, 42, 43, 142, 143, or 157. After 10 minutes, get off at Whitworth Park and take a short 2-minute walk to their halls. Cathedral Campus: The closest train station is Liverpool Lime Street. From there, were a 5-minute taxi ride away. Garth Heads: Your nearest station is Manors which is a 2 minute walk to the site Hotwells House: The nearest train station is Bristol Temple Meads, you can get a taxi from outisde which will take 10 minutes

What can I expect when checking in?

It will be busy, so please be patient with them. Well try to keep the queues short as they check everyone in. To keep you going, there will be light refreshments in all site receptions. For a quicker check-in, let them know when you are coming, so they can gauge the number of students as well the times of arrival, to ensure their sites are staffed correctly. Top Tip: make sure you dont unload your car until you have your keys. Or you could be waiting with all your belongings in the queue.

Will there be any events happening at my site?

They love all of their residents to get to know one another and make lifelong friends! As a way to help this, they have a Residential Life team who are always trying to find the next best thing to make your stay more enjoyable this includes holding fun and exciting events throughout the year! Please keep an eye out on their social media accounts and around your site for details.

If I have any queries about my stay, who can I speak to?

Their friendly accommodation teams are always there should you need someone to talk to. You can either pop down to the office and speak to them, or theyre only a phone call away!

Do I need to pay for contents insurance?

Youve already got basic insurance cover with their insurance provider, Cover4Students this is included in your rent price! For further details on what insurance they provide, please visit the Cover4Students website.

Is there Wi-Fi at my site?

Of course! The Wi-Fi is included in your rent.

Do I need to purchase a TV license?

If youre watching or recording programmes on TV or any device, you must have a TV licence. It is against the law to not have one if you caught without a license , you could be charged up to 1000. If you have booked one of their rooms in which they provide you with a TV in the lounge, they also provide the TV license for it. You do however still need a TV license if youre watching/recording TV if youre in any other area, such as your bedroom. For everyone else, you will still need to purchase a TV license.

Where can I park my car? Is there bike storage?

They do have car parking and bike storage at most of o their sites, please call them on 0161 200 5560 to check if your site provides these facilities. Please note that you will need to pay to use a car park space please contact your site team for full prices and details.

How do I receive parcels and post at my site?

Well sign for your parcels at your sites office during working hours, but your letters will be delivered to your flat/house door by Royal Mail. To check out your sites working hours, please contact them directly. They can only sign for parcels on your behalf if the parcel has your name and your flat/room number on it. Therefore when ordering items online, please make sure you provide the shipper with your full name and room number. Parcels without full details will not be signed for. After they sign for your parcel, youll receive an email notification from them please bring along your photo ID when collecting parcels at the reception.

Can I have guests staying over?

Of course! You can have any one guest staying overnight for 2 nights in any 7 day period they must be signed in and out at your reception.

Where can I do my laundry?

They have laundry facilities at most of their sites, but please contact your site directly for more information. Where they do provide laundry onsite, they work with their laundry partner Circuit to ensure that their rates are competitive.

Is there any security on site?

Your safety is their priority so all of their properties are equipped with security cameras. Their Manchester Student Village site has 24/7 security, whilst MSV South and The Grafton have mobile patrols to ensure youre safe at all times. You can also contact the Manchester security team out of office hours on 0161 200 5540. If youre a resident at our Western Court or Beechwood House sites and need to speak to someone out of office hours, you just need to call the normal office number, 0161 441 0635. Their out of hours team will be able to help you with any queries. Their Cathedral Cathedral site has a 24-hour security presence, which is provided by the Cathedrals security team. You can contact them on 0151 702 7260. Garth Heads and Hotwells House have mobile security patrols to cover their sites when the office is closed. Communal Cleaning in my flat The communal areas of your flats is your responsibility. All landlord areas will be cleaned by them on a daily basis.

I want to leave before my contract ends. What shall I do?

If you are looking to move out before your contract ends, please read through their cancellation policy. It will outline what you need to do next.

Can I stay at my site until my contract end date?

Yes, of course you can! All students are allowed to stay with them until the last day of their contracts. On the last day, rooms must be vacated, and keys handed to reception by 10am. All residents will have their room/flat inspected within 7 days of their contract end date.

Can I store my belongings in my room over summer?

If you have a summer booking with them and they have received your payment and signed contract, then you can keep your items in your room throughout the summer. They don't allow student to leave items in their rooms over the summer if they have not confirmed a summer stay with them. Any items left in a room after a contract end date will be removed and stored for 7 days. After which, all items will be removed and given to charity or disposed of.

Do I get my deposit back?

For those sites where a deposit payment has been made, all deposits will be returned as long as the room is left in the same condition from check-in. All deposits should be returned within 10 days of the contract ending. Any deposit disputes should be sent in writing to the site manager.

Do I have to pay for damages?

They want to make your stay with them as enjoyable as possible. Their on-site maintenance team will attend to your requests (See their repairs and maintenance policy). They do not charge for fair wear and tearof their properties or fixtures. However, if something gets damaged through abuse or misuse, well repair or replace the item and will charge for doing so. The behaviour of guests is the responsibility of the tenant who has welcomed them into the property. Any charges that result from a guests behaviour will be charged to the respective tenant. If theres a charge that applies to the shared area within a flat and were unable to establish the responsibility, the charge will be shared between all of the flats tenants. All charges will be applied to your account and payment will be due within 30 days of this date. For further details please see the list of their schedule of charges. This list is not exhaustive and they reserve the right to charge for items not mentioned.

Hotwells House, Bristol

Hotwell Rd, Bristol, BS8 4UR, United KingdomView Distance From Universities

Gym

Laundry Facilities

bills included

From £196/week

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3D View

Hotwells House, is popular student accommodation in Bristol offering a wide range of studios and non-ensuite. City of Bristol College is just 4 minutes drive and University of Bristol is also nearby.

Features

Hotwells House is ideal for getting to campus while also allowing you to explore the city. A 60MB broadband connection is also included, allowing for easy access to the internet for work, rest, or play. It has some of the most incredible social spaces, such as a laundry facility, a gym to help you balance your social and academic lives. The staff here is very accommodating and helpful, in addition to the amazing amenities that are included in the bills. The 24-hour assistance ensures that you have a comfortable student life. Your stay will be safe and secure thanks to security services and CCTV.

Location and What's Hot?

Many Bristol restaurants and bars, including The Ashville Steakhouse and COSMO, can be found in this popular area not far from your accommodation. Many cities' retail and leisure centres are located near this and another popular road known as Hotwell Road.

Commute

Furthermore, you can take a 5-minute walk to the Mardyke Ferry Landing or catch a bus from Nelson Street, which is only a short walk away from the student accommodation, and Zoom Cabs and Yellow Cab Co are also nearby.

Room Amenities

3/4 size double bed with under bed storage

Study desk and chair

Wardrobe

WiFi

Electric Heating

Washbasin

Sink

Shower

Shelving space

Common Amenities

On Site Management & Maintenance Team

Social Space

Laundry Facilities

Gym

Good Location for Universities

Parcel Handling Service

On Site Study Room

TV in all lounges

Bills Included

water

wifi

electricity

heating

Safety and Security

Card Entry System

Room Types

Bronze Non Ensuite

£196/week

Sold Out

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms4-5

Bathrooms1

Deposit£200

Room Amenities

3/4 Bed

Desk and Chairs

A popular choice for UWE, BIMM and UOB students their Bronze Non Ensuite rooms are available in 4 and 5 bedroom flats, book as a group or let us find you the perfect flatmates. As with all their rooms here at the Hotwells House weve thrown in the utility bills, contents insurance and 60mb of Wi-Fi. Youll also get access to their free onsite gym, pool table and a TV in each lounge area!

Medium room size
4 or 5 bedroom apartment
Shared kitchen, bathroom and lounge area.
length bed

SOLD OUT

Duration:51 week

Move in:9 Sep, 2023

£196/week

Looking to book this unit? Join Waitlist

Silver Ensuite

£212/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms3-4

Bathrooms3-4

Deposit£200

Room Amenities

3/4 Bed

Desk and Chairs

Silver Ensuite rooms are perfect for students wanting their own toilet/shower-room, but also wanting the chance to make new friends by being in a shared flat. Let us know if youd like a 3 or 4 bedroom flat!

As with all their rooms here at the Hotwells House weve thrown in the utility bills, contents insurance and 60mb of Wi-Fi. Youll also get access to their free onsite gym, pool table and a TV in each lounge area.

Medium room size
3 or 4 bedroom apartment
Shared kitchen and lounge area
length bed

SOLD OUT

Duration:51 week

Move in:9 Sep, 2023

£212/week

Looking to book this unit? Join Waitlist

Cancellation Details

Cooling Off Period

Free booking cancellation in stipulated time

No Visa No Pay

Free Cancellation if student visa is not secured

No Place No Pay

Cancellation policy if admission not confirmed

Replacement Tenant Found

Find the replacement tenant and easily cancel your booking

Payment Details

Booking Deposit

Secure booking with this amount

Payment Instalment Plan

Flexible payment terms

Mode Of Payment

Payment via easy transaction modes

Hotwells House, Bristol

Features

Location and What's Hot?

Commute

Room Types

Bronze Non Ensuite

Silver Ensuite

Cancellation Details

Payment Details

Frequently Asked Questions

How do they allocate rooms?

What is a guarantor? Do I need one?

Is the student population diverse?

Can I live with my friends or specify preferences for my flatmates?

Can I live with you? Do you accept students in different years of study?

Can I view the accommodation before applying?

How and when do I pay my rent?

How can I find out who I'm living with?

Location