We want to make paying your rent as easy as possible which is why we operate a Direct Debit system for anyone on an instalment plan. Set it up at the start of the year and your rent will be automatically paid out at each due date, a smooth and simple process.

How can I book my room?

Booking online here is the quickest and easiest way to book your accommodation directly with us.

What documents do I need for my application?

You will need to upload a copy of your photographic ID, visa (if required) and offer letter for university so please have these handy. If you do not yet have an offer from your university or a visa yet, you can still book with us and supply these documents later.

Can I arrive earlier than my tenancy start date?

If your room is available, you may be able to move in early and you will be charged Rent for this period. Please contact a team member at the property to enquire about early arrivals.

Yes. Dual occupancy is accepted in Studio rooms only. Couple-friendly rooms are identified at every property and can be searched for within our booking system. Couples will both need to sign the Tenancy Agreement and be jointly/severely liable for the rent. A 20% uplift to rent is applied to all couple-friendly rooms.

I am under 18, can I book property?

Yes. We allow students who are 17 years of age to book with us, but they should be turning 18 prior to move-in (or shortly thereafter).

What if I have a disability or special requirement?

We cater for all individuals and have designed our buildings to ensure it is accessible for all. We have rooms to accommodate students with a disability and if you have any specific requirements, please contact us and speak to a member of staff so we can ensure to be as accommodating as possible. In addition to this, all buildings have step-free/level access. We can provide information on the availability of disabled parking for customers and there are accessible WC’s in the communal areas for visitors.

Do you offer short term lets?

If you are looking for short term stay, we are here to accommodate you. Whether you are searching for somewhere to stay during the summer period where you may be on placement, a pre-sessional course, a language course or just want to settle in earlier, please get in contact with us to explore our short term letting options.

Brilliant that you are thinking this far in advance! We would love you to stay part of our community for another year. Please speak to the staff at reception to see if you can rebook your current room or check the availability of alternative rooms on our website.

I have received a notification from NHS test & protect to advise me that I have been identified as a close contact of someone who has tested positive for COVID-19. What should I do?

Depending on your vaccination status, NHS Test & Protect may advise you to isolate immediately and to book a PCR test. They will give you advice on how and where you can book a test. It is your responsibility to let your flatmates know that you have been identified as a close contact and that you are isolating. The current advice for people living in shared houses/flats is that you can access the kitchen. However, you should make sure you are not using it at the same time as other residents, and that you clean it fully after each use. Please also separately wash up and dry any cutlery, crockery or cookware, using a different sponge/brush/cloth and tea towel to the ones your flatmates use. There is a guide on the GOV.UK website on ‘Staying at Home’ if you or others in your house have symptoms and you should follow all instructions given to you by Test & Protect in respect of how long you need to isolate for and having a PCR test.

I am feeling unwell and experiencing symptoms commonly associated with COVID-19. Do I need to isolate and take a test?

If you have any of the symptoms of COVID-19 you should isolate and arrange to have a test as soon as possible.

What happens if a student living in a building is displaying symptoms of COVID-19?

Anyone displaying symptoms of COVID-19 should contact the NHS to arrange testing. Any resident self-isolating in their student accommodation should inform site staff immediately.

One of my flatmates has been identified as a close contact of someone with COVID-19. How does this affect me?

You are not required to isolate just because your flatmate has been identified as a close contact. However, you should take sensible precautions such as more frequent hand washing/sanitising and increased social distancing. You should also undertake regular lateral flow testing.

If I or any of my flatmates are isolating, will this affect the services I receive?

Site staff are instructed not to enter any apartments or studios where there are one or more isolating residents. This includes cleaning, janitorial and maintenance staff. As cleaning staff will not be entering shared apartments while there are students in isolation, it is vitally important that the residents work together to maintain a high standard of cleanliness and hygiene while sharing a kitchen. If you have a maintenance issue which is an emergency (such as no heating or hot water), this will be dealt with and attending staff will take the appropriate precautions when entering and working in your home.

What support is available for sick, or self-isolating students in accommodation?

The property management team is committed to providing full support to students in our accommodation. Where the local team have been made aware that a resident is unwell or self-isolating, they will regularly check in with the resident to care for their welfare.

Can self-isolating students receive care packages or deliveries from friends or relatives?

If family or friends are delivering food or medicines for self-isolating residents, they should ensure that all packages are properly addressed with the resident’s name, flat and room number so that the local team can take it up to the resident’s room, knock and leave it outside the door.

I received a positive PCR result after being identified as a close contact. What should I do?

You must isolate in accordance with local NHS guidance. You should stay in your bedroom as much as possible, leaving only to prepare food in your shared kitchen (if living in a shared apartment). If you receive a positive PCR result you must inform your flatmates immediately and must also contact your Property Team to report your positive result.

My flatmate has told me that they received a positive PCR result. What should I do?

If you’re a close contact, who is fully vaccinated, you can take daily LFD tests instead of self-isolating. If you are not fully vaccinated, you should isolate whether you have symptoms or not and book a PCR test. This is because the virus can take time to develop, and you can pass on the virus even if you are asymptomatic.

What should a student do if they need to be seen by a doctor?

All students should register with a GP practice on arrival to the United Kingdom. A list of all medical practices in the surrounding area of your building can be found in your Residents Handbook available on the App. If a resident requires access to a GP prior to registering with a practice they should call NHS 24 on 111 for assistance.

Can I have guests at my flat?

You are permitted to have guests in your accommodation as outlined in your Conditions of Lease. Where students are isolating in your shared apartment, please don’t have guests stay until your apartment is clear of COVID-19 to ensure everyone’s safety.

Can students mix with those from other flats in the communal areas or enter other flats in the building?

While it is difficult, during the pandemic, we are often asked to limit the contact we have with other households. For student accommodation, your household is your flat or cluster – people with whom you share a kitchen or living area. It is therefore advisable, during peaks in infection that gatherings in your apartment are responsibly limited to keep you safe.

Who needs a guarantor?

If you would like to pay your rent in instalments, you will need to have a UK-based guarantor or a guarantee from Housing Hand. If you are part of a couple booking a room with us and paying in instalments only the lead-tenant requires a Guarantor. However, as you are jointly and severely liable for the rent should they choose to not guarantee you both then your partner will require their own UK-based Guarantor. If you are under 18 at the time of booking then you will require a Guarantor and that person must be your parent or legal guardian.

A guarantor is someone who takes financial responsibility of your tenancy. If, for any reason you are unable to pay any amount owed to property, the guarantor is liable to do so. Your guarantor will be required to sign paperwork to check they are eligible and that they agree to this procedure. If needs be, we have the right to contact this person under our agreement.

Who can be my guarantor?

Your guarantor is anyone over the age of 18. They should be in full time employment, a homeowner and/or renting accommodation. It is important you check with this person before booking your room that they are happy to act as Guarantor.

What documents does my guarantor need to provide?

Proof of address (this could be a utility bill dated from the last 3 months or a council tax letter). We also need a proof of ID which could be a provisional /driver’s license or a passport. Your Guarantor will need to sign a separate Guarantor’s Agreement when you sign your lease with us.

What is Housing Hand?

Housing Hand provide the only secured, reliable and insured Rent Guarantor Service for students and working professional tenants renting in the UK. Housing Hand acts as a guarantor for students who want to pay for rent in instalments but do not have a UK-based Guarantor. The scheme can cost you anywhere from £259-80% of your first month’s rent. You can find out more about Housing Hand

No, unfortunately pets are not allowed. Of course, if you need a guide dog or working dog to assist you, please do get in touch to discuss your options with the team.

Will my room be cleaned?

Shared communal areas of our apartments are cleaned once per week. Rooms themselves are not cleaned weekly, but at most properties you can book our in-house housekeeping services at an hourly rate to clean your room. Please speak to reception to book this service or purchase a cleaning package on your residents app.

What happens if there is a maintenance issue in my room?

We have a dedicated maintenance team on-site who are there to quickly resolve any breakages you may have in your room. Simply log the issue via our resident’s app or online portal, and one of the team will attend to swiftly resolve the issue

What amenity spaces do you have?

At the heart of our Community are our communal spaces. With fun spaces to enjoy with friends, including cinemas and rooftop terraces, spaces to relax and connect, with dedicated wellness studios and lounges, and places to focus, with private and group study areas. Each property is unique so check out the individual property pages for more information.

What laundry facilities are available on-site?

All our properties feature their own laundry facilities. At most properties our studios come with their own washer-dryer in their kitchen, and our shared apartments with a washing machine and dryer in communal kitchens solely for the use of you and your housemates. This is at no additional cost, and your laundry is therefore included in your rent. At other properties we have a shared communal laundry room, with both washers and dryers which can be paid for via a handy app – so no worrying about having spare change! To find out about the laundry offering in your property visit our property .

How far is the university to my accommodation?

This is your new home, and at property you will be in the hub of your university Town or City. Our buildings are strategically placed, ensuring you are in the best place to explore and immerse yourself in this new City. All resident’s benefit from being very near campuses, just how close will depend on the university campus you are studying at. Check out our university and property pages for specific information for your university.

Is there wifi in the building?

Yes, all our buildings provide a 100MB connection as standard. Each resident also has their own private network, offering a secure connection between up to 15 devices.

Don’t have a bike? Most of our properties even have their own branded bikes available to hire.

What about bringing my car?

Our properties are centrally located, within walking-distance to university campus’ most within the City Centre itself, reducing the need to travel by car. However, we do have parking available at some of our properties for those students who require it. However, spaces are limited! To find out if parking is available at your building and the cost of renting a space speak to a member of your property team. Additionally, if a friend or family member visits and requires parking there are nearby public car parks. If you need advice on the best place to park please ask a member of the property team, they are here to help!

Is there a gym in the building?

Yes, all buildings have either their dedicated gym free for you to use, equipped with both cardio and strength related equipment, or their own flexible studios, perfect for classes, yoga or mediation. And some buildings even have both! To find out the fitness offering in a specific building please visit our property pages.

What time of the day can I move in?

We provide a variety of time slots throughout the day, staggering out our move ins so that our team can greet and assist each resident as they move in. If you would like to book in a particular slot please let a member of the property team know when you will be arriving as soon as possible.

Do you employ students?

We provide a variety of time slots throughout the day, staggering out our move ins so that our team can greet and assist each resident as they move in. If you would like to book in a particular slot please let a member of the property team know when you will be arriving as soon as possible. We are creating communities of happier, healthier students and want everyone to feel at home. If you are looking for some part time work and are an enthusiastic person who enjoys helping others, then please get in contact with us and ask about applying to one of our student Community Assistant roles.

Which room types do you have available?

For those looking to share with friends, or live communally with likeminded others, we have a selection of en-suite rooms in shared apartments, with living areas, dining seating and plenty of kitchen space to cook up a storm. If you are looking for a bit more privacy, we also have a variety of studio rooms available, each with their own private kitchen

What is the difference between rooms?

All our rooms have been designed for both style and practicality, spaces which largely all have the same furniture and fixtures. However, they do differ on size, layout, and location in the building, so they have been categorised and priced with this in mind. More floor space may in some cases mean the room benefits from some additional features such as a sofa or small dining table. Further room information about a specific room or type can be found on our property pages or by contacting a member of the team.

Can I have my own private bathroom and kitchen?

No problem at all, of our rooms come with their own private shower room en-suite. If you would also like your own private kitchen then we would recommend booking one of our studios. Please contact your team to facilitate your group booking and ensure you all get the apartment you want. All properties have several studios available, all at different sizes, view our property pages to find out more.

I am booking by myself but want to share with others, is this possible?

Absolutely! Our en-suite apartments have their own private bedroom and bathroom, but also benefit from a shared kitchen and living area – the ideal space to get to know your new flat mates! We do also accept applications for Dual Occupancy in Studios.

Do you offer student jobs?

We have community assistant roles available for students, please contact us for further inforrmation.

Is there a TV in my room?

Some studios have a TV in their room, and some shared apartments feature TV’s in their living rooms. If your apartment does not feature its own TV you can bring your own if you wish. All properties feature Smart TVs in the shared communal spaces of the property.

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Wick Park, London

Stour Rd, London, E3 2NT, United KingdomView Distance From Universities

1Offer

gym

laundry facility

game room

bills included

From £375/week

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Opening 2023 Wick Park is located within just a 4 minute bike ride or 15 minute walk to the Queen Elizabeth Olympic Park, which features a hub of campuses including UAL, UCL, Loughborough University London and Staffordshire University London and LMA, it’s the ideal location for a variety of London based students.

Get creative and collaborate with others in our group study room, spend the evening in our stylish dry bar, or take a class in our on-site gym. Our modern student accommodation has a space to suit every mood.

Wick Park student accommodation boasts some impressive interiors that make it into a home from home.

We have beautifully designed rooms, as well as plenty of amenities such as study rooms, a courtyard, games room and private dining room, to name but a few.

Commute

Only 17 minute - Walk to UAL

Only 17 minute -Walk to Loughborough University London

Only 15 minute - Walk to LMA

Only 15 minute - Walk to UCL

Common Amenities

Washer dryers

Smart TV

Wellness facilities

Social events

Bike storage

Study lounge

TV lounge

Games room

Dining room

Courtyard

Library

Private Study Room

Safety and Security

On-site maintenance

CCTV

Bills Included

Gas

Water

Electricity

Wifi

Weekly cleaning

Room Amenities

Fridge

Oven & microwave

Combi-microwave

Smart TV

Sofa

Dining table and chairs

Dishwashers

Room Types

10 Bed Standard Ensuite

£375/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bathrooms1

Deposit£375

Room Amenities

Double Bed

Desk & Chair

Wardrobe

Duration:51 week

Move in:16 Sep, 2023

£375/week

Looking for different dates? Contact us

9 Bed Premium Ensuite

£385/week

Offers1

Private Bathroom

Shared Kitchen

Private Kitchen

Bedrooms1

Deposit£385

Room Amenities

Double Bed

Desk & Chair

Wardrobe

Duration:51 week

Move in:16 Sep, 2023

£385/week

Looking for different dates? Contact us

8 Bed Standard Ensuite

£395/week

Offers1

Private Bathroom

Shared Kitchen

Private Kitchen

Bedrooms1

Bathrooms1

Area12 sqm

Deposit£395

Room Amenities

Double Bed

Desk and chair

Wardrobe

Private Bathroom

About

Private en-suite bedroom, sized at 12 sqm, within an apartment shared with 7 other residents.

Duration:51 week

Move in:16 Sep, 2023

£395/week

Looking for different dates? Contact us

8 Bed Premium Ensuite

£399/week

Offers1

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Deposit£399

Room Amenities

Double Bed

Desk & Chair

Wardrobe

Duration:51 week

Move in:16 Sep, 2023

£399/week

Looking for different dates? Contact us

Premium Studio

£575/week

Offers1

Private Room

Private Bathroom

Private Kitchen

Bedrooms1

Bathrooms1

Deposit£575

Room Amenities

Small double Wardrobe

Desk and chair

Wardrobe

Duration:51 week

Move in:16 Sep, 2023

£575/week

Looking for different dates? Contact us

10 Bed Premium Ensuite

£385/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1+

Room Amenities

Double Bed

Desk & Chair

Wardrobe

SOLD OUT

Duration:51 week

£385/week

Looking to book this unit? Join Waitlist

Luxe Studio

£385/week

Sold Out

Private Room

Private Bathroom

Private Kitchen

Bedrooms1

Bathrooms1

Room Amenities

Double Bed

Desk & Chair

Wardrobe

SOLD OUT

Duration:51 week

£385/week

Looking to book this unit? Join Waitlist

Cancellation Details

Cooling Off Period

Free booking cancellation in stipulated time

No Visa No Pay

Free Cancellation if student visa is not secured

University Course Cancellation/Modification

Change in Course undertaking by the university

Early termination by students

Termination of the tenancy contract before the end date

Delayed Arrivals & travel restrictions

Delay in arrival or travel-related restrictions

University Intake Delayed

University has delayed the classes or Intake

Other cancellation policies

General cancellation policies & notes

Payment Details

Booking Deposit

Secure booking with this amount

Payment Instalment Plan

Flexible payment terms

Mode Of Payment

Payment via easy transaction modes

Guarantor Requirement

Guarantor requirements and policy

Wick Park, London

Commute

Room Types

10 Bed Standard Ensuite

9 Bed Premium Ensuite

8 Bed Standard Ensuite

About

8 Bed Premium Ensuite

Premium Studio

10 Bed Premium Ensuite

Luxe Studio

Cancellation Details

Payment Details

Frequently Asked Questions

What is included in a studio room?

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