About the Property
Located just a short distance away from the bustling student life at Keele University, Deakin's Yard offers the perfect location for university students. This student accommodation in Newcastle-under-Lyme is mere 17-minute bus ride will take you to Keele University, while Staffordshire University is just a 32-minute bus ride away. Regardless of which university you choose, you will be within a short distance from them, so you never have to worry about being late to classes!
What will you get
Your Rent Include
Common Amenities
Cancellation Policies (3)
Frequently Asked Questions
Can I apply for dual occupancy?
What do I do if I'm a first year student and I'm still waiting for my exam results?
If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement.
You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and they will release you from the contract without penalty and refund the deposit paid.
You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades.
To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of:
A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked;
A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.
These document(s) must be received by them within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund your deposit in full.
What do I do if I'm a first year post graduate student and I'm still waiting for my exam results?
If you are a prospective first year Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement.
You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and they will release you from the contract without penalty and refund the deposit paid.
You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of:
a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked;
a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.
These document(s) must be received by them within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund your deposit in full.
Do I have to pay a booking fee?
If you have any special requests or requirements please use the 'create application' route instead.
What if I want to cancel my booking?
You can cancel your tenancy agreement for up to 7 days after the date of your booking (the Initial Cancellation Period). they will refund the full security deposit.
Please note, £20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks.
If you cancel your booking after the Initial Cancellation Period, you remain liable for the weekly rent (for each and every week or part week) until you are able to find another tenant that is acceptable to PMG and theyare able to re-let the room. The replacement tenant must be over the age of 18 and have the necessary student status (it is your responsibility to find another tenant and provide them with the correction information). If you find a suitable replacement tenant and the room is re-let theywill refund your deposit, less any appropriate charges, as well as a deduction of £50 for the variation of the contract.
Can I book if I'm under 18?
they can accept under 18s in some of their properties subject to their Policy for Students under the Age of 18.
How do you allocate rooms?
Can I live at the management property?
You must be a full-time student to live with us. You can book with them whether you have a conditional or unconditional offer. However, please be aware of their cancellation policy prior to booking should your place at university not yet be confirmed.
Does my rental price include room cleaning?
Are pets allowed?
What can I bring?
Can I choose who I live with?
Can I choose my room?
Can I request to move rooms during my tenancy?
Do you provide Summer Accommodation?
Do I have to move out during the holidays?
Can I move in before my contract?
Does my rental price include insurance?
Do I need to pay council tax?
If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.
Does my rental price include car parking?
What is the process for dealing with complaints?
Stage 1 - Where possible please make your complaint in person at reception or by telephone. Their staff on-site will attempt to investigate and deal with the matter immediately. If you are unhappy with the solutions or explanations given you can escalate your complaint to Stage 2 by letter or email to site within 10 working days.
Stage 2 - Your complaint must be in writing. Their staff will pass your communication to a senior member of staff within PMG, who will investigate further and provide a written response within 10 working days where possible. You must state why you think your complaint has not been treated fairly or correctly.
Stage 3 - Your complaint must be in writing. In the event that you still feel your complaint has not been treated fairly or correctly you can write to the Complaints Panel within PMG at: Operations Director, PMG, The Clock Tower, Longmoor Lane, Fazakerley, Liverpool, L10 1LD. The Panel will normally notify you of their decision within 10 working days. You must state why you think your complaint has not been treated fairly or correctly to this point.
Stage 4 - PMG is a member of the Accreditation Network UK (ANUK). If, after giving PMG a chance to respond to your complaint you are still not satisfied, you can ask for an independent decision from ANUK.
Stage 5 - STUDENTS WITHIN SCOTLAND can apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if they have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above stages have been exhausted, or if they do not process your complaint within a reasonable timescale. Please note: Complaints about both 2019-20 or 2020-21 tenancy agreements relating to the Covid-19 outbreak are excluded from this complaints process. All terms of the tenancy agreements remain applicable unless notified otherwise in writing by PMG. All notifications are final and there is no appeal or escalation process for such complaints.
How do I pay my rent?
Can I pay in installments?
If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date.
Please note you must have paid the rent due by the time you arrive to check in.
Other instalment options may be available.
When do I pay my rent?
If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date.
Please note you must have paid the rent due by the time you arrive to check in.
Other instalment options may be available.
What's included in my rent?
All of our properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy.
For information on the speed of your internet connection, please ask your Property Team for more information.
*a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information.
** the internet speed is the maximum stated speed available into the property.
Can I move-in before I pay my rent?
What if I don't have a UK guarantor?
Who can be a guarantor?
Be resident in the UK for a minimum of 1 year
Be over 21 years of age
Be a homeowner or in full time employment
Provide a copy of photographic identification, such as a passport, driving licence or ID badge
Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.
Can I pay my rent from overseas?
Do I need a guarantor?
What can I do if my student loan hasn't arrived yet?
You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up.
You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date.
A one off admin fee of £50 will be charge and payable with the initial 2 week rent payment and this £50 admin fee will not be deducted from the balance of rent due.
Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.
Do I need a guarantor if I'm a sponsored student?
Can I pay my rent weekly?
Weekly rent payments are not available, however the pmg offers a number of instalment options for students to pay their rent.
When does the discount come off my rent?
How do I book a viewing?
How do I cancel or re-arrange the viewing?
How long does a viewing take?
What will I be shown on my viewing?
I'm in a different country how do I view a property?
What do I need to bring with me?
Is there car parking facilities for when i move in?
How much are deposit?
What happens to my deposit?
All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit.
Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by PMG. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Deposit Protection Service or Letting Protection Service.
Please note if you ask for your deposit to be repaid to a non-UK bank account, bank charges will apply. Please see deposit protection scheme.