Yes, you can choose your own supplier. We think it is a great idea for you to shop around and have provided links at the bottom of this page to some comparison websites. All we ask is that you inform us of your choice of supplier when you change. What if we have had a larger than expected bill? What should we do? Quite often bills are not based on actual meter readings, they are estimated. This can happen during the summer months if you are away and your meters are inside the property and cannot be accessed by a meter reader. You can tell from your bill if it is estimated reading, customer reading or an actual bill. If you think this is the case read the meter yourself and compare the readings. There will be a telephone number on the bill that you can ring and give an actual reading. A revised bill will then be prepared and sent out to you. If the bill is based on an actual reading but is still very high you may have to look at how you are using energy. Lights left on, heating on too high, computers left on all day, chargers left plugged in, appliances left on standby, water left running whilst brushing teeth, boiling more water than you need in the kettle, they all add up so take a look around and see what you could be saving.