Moratines, Madrid

You can reduce your rental contract if you do so at least 3 months before the new end date of the contract. In this case, the reduction of the contract will result in the loss of the deposit and they will eliminate future payments. To confirm the modification it is necessary to contact the Coliver customer service department or through reservations.

You will be able to extend your rental contract as long as there is availability of the requested room and you can contact their customer service department. They are happy to increase your community with them.

You will be able to change your room during your rental contract as long as the requested room is available for an extra charge of 50 € (one-off payment per request). The change will only be effective once the corresponding fee has been paid and the document attached to the contract has been signed.

The payment of the rest of the monthly payments is made before the 2nd of each month through the client area. In the user area in the "payments" section you will be able to choose the payment you wish to make and make it with your credit card. Online banking fees will be applied directly.
Only credit card payments are accepted
Remember to make this payment before the 2nd of each month, otherwise a surcharge of 25€ will be applied.

If you arrive:
Between 1 and 15, you will have to pay the full month.
Between the 15th and 31st, you will have to pay 50% of the month.
If you leave:
Between the 1st and the 15th, you will pay half a month.
Between the 15th and the 31st, you will have to pay the whole month.
They give you another option which is to extend your stay by days at a cost of 35€ per day in case you are interested.

All their rental contracts for their Coliving flats offer a minimum stay of 1 month and a maximum of 12 months.
But they will always give you the possibility to extend your rental contract if you wish to continue enjoying an amazing living experience.
In order to extend your stay you must let them know 1 month in advance.

Property apartments and buildings are apartments from 2 to 15 rooms. All of their Coliving accommodations are fully furnished and equipped with everything you need to enjoy your stay. You will find a private room with a comfortable bed, a bedside table or bookshelf, a work/study area with desk, chair and lamp, a closet and heating. All rooms are special and each of them has its own particular extras.
All their apartments have a comfortable and fully equipped kitchen, a fully equipped bathroom with shower or bathtub. Each apartment is unique so you will find different equipment in each one of them. Please also note that each building has different characteristics of common areas.

You can request a room change through the tenant portal for some exceptional reason.
Their team will attend to your request and will respond as soon as possible with the available options. Remember that for any room change, it is necessary to pay 60.5 euros (VAT included) for cleaning and disinfection of the room.
Room changes entail modifications in the contract that may be penalized.

They love animals and they are "Pet Friendly" but out of respect and coexistence with the rest of the colivers they do not accept animals.
They do accept animals in their apartments for tenants with qualified disabilities.

Yes, you can have visitors in the apartment during the day (9:00-22:00) You will always be responsible for the behavior of your visitors and any damage they may cause.

Their property community has an inclusive environment. In all their houses you will find entrepreneurs, digital nomads, artists, young professionals and students, generally between 25 to 40 years old from all over the world and with a profile very similar to yours.
If you would like more information about who your fellow Coliver members will be, feel free to ask their Coliver support department at any time. And they will provide you with non-confidential information to give you an idea of who your next colleagues will be.

Although they work hard to make sure everything is in perfect condition, something can happen during your stay that stops working. If required their maintenance team will come to the apartment to solve any problem. The only thing they will need from your side is a detailed explanation of what the incidence is and photographs in which it is identified as best as possible. This will help them to better identify the type of incident and solve it as soon as possible.

Although they are sure that you will collaborate by taking out the garbage every day, using the dishwasher and if there is no dishwasher washing your dishes and cutlery, that you will keep your room very clean and keep all the common areas clean and tidy after use, there is a weekly cleaning service of the common areas included in the monthly rent. In case you need it, they have additional cleaning services for your room, if you want more information please contact their customer service department.

Property apartments are NOT hotels or hostels. They are spaces of coexistence and experiences among travelers. Living in property means living in community, sharing a life experience with people from all over the world who settle in the city for a period of time to carry out their daily life.

To extend your contract, you must access the tenant portal and request an extension of your reservation. Their colleagues will contact you to confirm it and any changes that may arise from the previous contract.

Because your well-being is important to them, they include a free 24/7 service, 365 days a year.