Icon House, Stoke-on-Trent

If you’re still waiting for your exam results and you’re not sure whether your place at university is confirmed, don’t worry, you can still apply. If you are a prospective first year Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and they will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked; a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.These document(s) must be received by them within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund your deposit in full.

If you turn 18 in the first semester of university, they can accept your booking at properties where there is 24/7 security available and have an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it. They can accept under 18s in some of there properties subject to there Policy for Students under the Age of 18.

If you are applying to live with friends, please ensure that you follow the create application’ link online, list the friends that you would like to live with and they will then contact them and make the arrangements for you!

If you follow the ‘book now’ process you can select the room of your choice or you can make special requests within the ‘create application’ route which they will do their best to accommodate, however all requests and subject to availability and conditions.

Yes, there summer bookings usually open around March. Keep a look out for pricing and information or contact the property team.

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide them with your council tax exemption certificate which your university will be able to arrange. If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.

The property team will guide you around the building and show you the social areas, outdoor spaces and on-site facilities as well as the rooms you would like to see (dependent upon availability). Please be aware that some rooms and apartments that you view may be occupied by their current residents.

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 30 working days to be credited at the end of your tenancy period. All deposits are secured with a deposit protection scheme, such as the Tenancy Deposit Scheme or Safe Deposits Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit . Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by Property management. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Tenancy Deposit Scheme or Safe Deposits Scotland. Please note if you ask for your deposit to be repaid to a non-UK bank account, bank charges will apply. All refunds will be processed in GBP (Great British Pounds), and the designated bank account must be able to accept payments in GBP. This policy also applies to any other refunds, such as rental refunds. Please see deposit protection scheme.

Icon House is located just 0.22 miles from Staffordshire University and within easy reach of other institutions, making daily commutes quick and convenient.

The property offers a variety of studio apartments, including Bronze, Silver, Gold, and accessible studios, all with private bathrooms and kitchens.

Residents can enjoy amenities such as a gym, study areas, games area, communal lounge, rooftop terrace, bike storage, laundry room, and high-speed Wi-Fi.

Yes, dual occupancy is available in selected rooms (typically 23 sqm or larger) for an additional £50 per week.

Students can pay rent in full or in instalments if they have a UK guarantor, with the first instalment due before check-in.

Yes, a UK-based guarantor is required if you wish to pay in instalments; otherwise, full rent must be paid upfront.

Students can cancel within 7 days of booking for a full refund, and policies like No Visa No Pay and No Place No Pay are also available.

Yes, utility bills including water, electricity, gas, and Wi-Fi are included in the rent.