Luna, Hatfield

PMG asks you to pay a Holding Deposit to secure your room. When your tenancy commences, the Holding Deposit will convert into a refundable Security deposit. All deposits are registered with TDS which is a government accredited Tenancy Deposit Protection Scheme provider. At the end of your tenancy a final inspection of your room will be carried out prior to your move out and if any deductions are required they will be discussed with you at this point. Assuming the room and its belongings are in the same condition as when you moved and you have provided your bank details within PMG Portal you will get your deposit back within 10 working days. If you cancel your room booking within 14 days of your Accommodation Offer then you will be entitled to a full refund. After 14 days, the Holding Deposit is non-refundable*. *not applicable for bookings made at properties in Scotland.

PMG only accept bookings if you are over 18, with the exception of properties in Scotland where you must be 16 or over. This is due to the legally binding tenancy agreement that every tenant is required to sign when living at Property. They also can only accept people in full time education.

PMG do provide female only accommodation in some of their schemes but it is not guaranteed that this will be possible. Please speak to the site team to find out more information.

PMG’s are more than happy to accommodate groups as well as individuals. Where you're not booking in a group, they understand your flat mates will be key to your experience so when you book as an individual, PMG will ask you a series of questions to help us to match you with the perfect flat mates.

Yes. It is your home so you are allowed to have guests visiting you.