What happens if I don’t get on with my new flatmates? Can I swap rooms?

If you are having any issues please contact the Accommodation team in the first instance, they will do all they can to help. In exceptional circumstances it may be possible to move you; however they would look to resolve any issues with you all.

What if something in my flat breaks or isn’t working?

Drop us an email or pop into the office to let us know, their on-site Maintenance team will be able to deal with most things.

No pets are permitted under the term of the tenancy agreement.

Can I have my groceries delivered to site?

Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.

Yes, WiFi is included in your rent. Youll also have a broadband connection in your room on your desk.

Why do I need a Guarantor?

All students who wish to pay their rent by using an instalment plan are required to provide a qualified UK Guarantor. This provides us with the security and knowledge that the rent will be paid in full if you were to default on payment.

What are the payment options for international students?

Housing Hand charges a one-off fee that you can either pay up front before the start of your tenancy or in 8 instalments (if on a 12-month contract). For students the fee will is 60% of your monthly rent with the minimum price starting at 295 for 12 months cover. The exact cost depends on your several factors including the amount of your rent, you will be given a no obligation quote for the cost of the service on application.

I have booked a room but failed to obtain a visa, can I cancel my booking?

Yes you are entitled to cancel your booking but they will need you to provide proof for this.

What’s provided in the bedroom? Do I need to bring my own bedding?

Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of their students prefer to bring their own, however you can order bedding and kitchen utensils from their friends UniKitOut to be delivered to your room prior to your move in.

Can you arrange an airport pick up service?

Most sites will be more than happy to arrange an airport pick up service for you. You just need to let us know your name, arrival date and time and your flight number, well then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.

Can I move in before my contract starts?

It is possible but it depends on each scheme. They would advise you to check with the accommodation team before you make any arrangements.

Can I stay over the summer?

Most of their sites offer summer stays. Please check with the accommodation team for further information.

What documents do I need to check in?

You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. They also need a passport photograph.

What time can I arrive?

This depends on the scheme you will be living in. Please contact the accommodation team via the online contact form or email the site directly.

Is there somewhere to park when they are unpacking?

If you are travelling via car on move in day they will inform you in advance whether theres a drop off bay on site for you to off load any suitcases or belongings, or they will send you the location of the nearest car park. Its important to book your move in slot with us in advance so that they can make sure these resources are available to you on the day.

I will be arriving out of hours on move in day, is this okay?

They understand that sometimes students will need to arrive outside of arrival hours. They ask for you to contact your Accommodation Team at the earliest possible opportunity to ensure that they can provide all the necessary information and ensure that they have got everything ready for your arrival. For example they need to ensure that they have received all relevant documentation, the booking fee and first instalment before they can move anybody in.

Who will I meet on move in day?

It might not be a manager who will be there for the check-in however the Accommodation Team will always aim to introduce themselves at the earliest opportunity so you know who they are.

Can I move out early?

Yes but you will still have to pay rent for the full length of your agreed tenancy, even if you no longer live at your accommodation.

When something is broken or doesn’t work, how does my son/daughter report maintenance?

In the event that something is broken or doesnt work in any part of the accommodation, the student needs to report the issues to the accommodation office who will escalate it accordingly. They have maintenance wizards that work full or part time on site depending on the property. They are there for the hour of need replacing light bulbs, blown fuses, blocked showers etc. they do also work with local contractors for isolated issues. Your son/daughter will always be given at least 24 hours notice if a maintenance operative or contractor needs to access their room. they always offer for the maintenance operative/contractor to be escorted for the jobs entirety if necessary.

How to communicate with us?

they know it can sometimes be unsettling when your son/daughter leave home for the first time, despite it being one of the proudest moments they understand it can be hard. As parents its natural to worry, they find a common one is their students not responding to phone calls or e-mails as quickly as they might have done at home. they always respect that all their students are responsible adults and are sensitive to respecting their privacy, however they appreciate that some situations can be distressing. they therefore always encourage all their parents to contact the accommodation team by phone or e-mail (details available on your relevant scheme page) if you have any concerns regarding your son/daughter. A member of the accommodation team will pop over to their room to give a friendly knock on the door to check everythings okay. If theres any reason why they arent able to support your concern they will always try to direct you to the appropriate department at the University/College.

Can students have post and parcels delivered?

they are proud to offer a postal service during office hours within our schemes. they always communicate the postal process to their students when they move in, however they will always make every effort to ensure that your daughter/son gets their mail safely. they always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. they also always ask for the student to bring some ID for when they come to collect the parcel. they recognise that the students cant always come down themselves; they are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance. they cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although they will make every effort to ensure the students get their mail safely, they will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. they also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students dont collect their mail within 4 weeks it will be returned to the sender.

How do you allocate rooms?

they take booking preferences very seriously and take great pride in being able to accommodate these in most cases. There is a preference box on the booking form which allows the student to put any preferences they might have, for example friends they wish to live with, location of room within the building, same sex cluster flats. they always do their best to accommodate these preferences, if for whatever reason they cant fulfil them they will always try to achieve one or two and notify the student if they arent possible.

Do I need to have a UK-based guarantor?

You only need to provide a UK-based guarantor if you wish to pay your rent in three instalments. You do not need to provide a guarantor if youre paying the full annual rent in advance.

Are there any additional bills to pay?

There are no additional bills to pay. Their weekly rents include all costs utilities, WiFi, and access to all of their communal areas including Management Office, Private Dining areas etc.

How secure is the accommodation?

they want you to feel safe and secure at all times. they understand how important safety and security is to students when it comes to choosing a place to live. Thats why weve taken every effort to ensure that they provide the best services so that their students can thoroughly enjoy living with us. they have 24 Hour CCTV Cameras installed in all of their buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.

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Luneside – Lancaster

St George's Quay, Lancaster, LA1 5JT, United KingdomView Distance From Universities

1Offer

gym

cinema

bills included

From £130/week

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Limited Time Offers

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Luneside, student accommodation in Lancaster, pampers you with a selection of opulent studios and spacious en-suite rooms. This property is close to the University of Cumbria and Lancaster University.

Features

Take advantage of your own personal space in one of the completely equipped, large studio rooms with kitchens and toilets. The en-suite rooms at Luneside are available if you want to stay with friends. High-speed wifi is available throughout the building, there is a well-equipped gym on-site, a lively community eating area, and a games room that will keep you and your friends entertained. You won't ever need to be concerned about security because the place is monitored by CCTV all the time.

Location and What's Hot?

The amazing location of this property lets you enjoy your stay in Lancaster. You'll find tens of shops, restaurants, and bars within walking distance. Bombay Balti serves tasty Indian food in the locality, while The Sun Cafe &Restaurant is known for Mediterranean cuisine. Head to Lancaster Castle or Butterfly House on a free day or explore other interesting places.

Commute

Never worry about commuting—Luneside bus stop is on the same street! If you are in the mood for travelling, you can catch a train at Bare Lane train station and visit nearby cities. Location, Community, Quality Living—it all starts with this student house in Lancaster. Book today!

Common Amenities

Free on-site gym

Games room

On-site parking

On-site laundry facilities

Garden area

Study spaces

Communal areas

Bike storage

Cinema room

Meeting rooms

River views

Room Amenities

Free Wi-Fi and broadband throughout

Private dining area

Wardrobe

Chest of drawers

Bed Frame

Headboard with integrated lighting

Mattress

Desk & Chair

Wall mounted shelving

Wall mounted mirror

Compact sink and tap

Electric oven

2 ring ceramic hob

fridge

Window binds

Electric wall heating

Bills Included

WiFi

Water

Electricity

Heating

Safety and Security

24/7 CCTV

On-site security

Fob secure access

Room Types

Standard En-suite

£130 - £148/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Area12 - 13 sqm

Deposit£100

Room Facilities

3/4 size double bed with under bed storage

Study desk

Desk chair

Wardrobe

Drawers

Pinboard

Coat hooks

USB sockets

Mirror

Photo frame shelf

Drawers on wheels

Book shelves

Pocket spring mattresses

Keyless entry

Bedside plug sockets

3 Images

SOLD OUT

Duration:51 week

Move in:24 Sep, 2022

£130/week

SOLD OUT

Duration:44 week

Move in:24 Sep, 2022

£148/week

Looking to book this unit? Join Waitlist

Standard Studio

£167/week

Sold Out

Private Bathroom

Entire Place

Private Kitchen

Bedrooms1

Bathrooms1

Area19 sqm

Deposit£100

Room Facilities

3/4 size double bed with under bed storage

Study desk

Desk chair

Wardrobe

Drawers

Pinboard

Coat hooks

Wall mounted shelving

Mirror

Photo frame shelf

Drawers on wheels

Book shelves

Pocket spring mattresses

Fob secure access

Bedside plug sockets

Videos

SOLD OUT

Duration:51 week

Move in:24 Sep, 2022

£167/week

Looking to book this unit? Join Waitlist

Booking Details

Booking

Cancellation Policy:- CANCELLATION BY YOU - 14 -DAY COOLING OFF PERIO If you choose to cancel your booking with Property, you have 14 calendar days after receiving the original Accommodation Offer to do so to get a full refund of the Holding Deposit paid. If you have made your booking less than 14 days before you scheduled check-in date, you may ...Read More

Payment Details

Payment

Payment Info:- Pay Deposit to secure your room. Rent Payments Info:- There are 2 ways to pay the rents. The first will be a full years payment or the second is four instalments. If the student is paying in four instalments, then they are only able to accept a UK based guarantor, who is a permanent UK resident is/will be able to provide proof of ...Read More

Luneside – Lancaster

Features

Location and What's Hot?

Commute

Room Types

Standard En-suite

Standard Studio

Booking Details

Payment Details

Frequently Asked Questions

How much is the Holding Deposit and what happens to it?

Is there an age limit for booking ?

Do you provide female only accommodation?

Can I choose who I live with?

Am I allowed to have guests?

Is there always a member of staff available?

Can I bring my own electrical equipment for cooking, i.e. rice cooker?

Who cleans the room and the communal area?

Location