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The Glassworks, Newcastle Upon Tyne

Coquet St, Newcastle upon Tyne, NE1 2QF, United Kingdom

From

£174

per week

1.2 mi from City Center

( 8m. 19m. 26m)

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Northumbria University Faculty ... | 0.38 mi

INTO Newcastle University | 0.81 mi

Newcastle University | 0.84 mi

Newcastle College | 1.4 mi

Northumbria University Newcastl... | 2.27 mi

Pay In Instalment

No Visa No Pay

Cinema Room

Study Room

Bike Storage

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About the Property

Glassworks Newcastle is a popular student accommodation in Newcastle UK, situated at Coquet St, NE1 2QF, known for its modern amenities and convenient location. Offering a variety of room types, including spacious ensuite and self-contained studio apartments, The Glassworks Newcastle caters to a broad spectrum of preferences and budgets. Students of Newcastle University and Northumbria University Newcastle find themselves at a convenient distance, making Glassworks Newcastle Upon Tyne an ideal location for their academic pursuits.

Newcastle upon Tyne, with its rich history and cultural significance, is a top choice for students from around the globe. Ranked at 39th position in the world's most student-friendly locations with the QS Best Student Cities 2025 and renowned for its prestigious universities, the city promises an enriching educational experience. Additionally, the city's cultural significance is denoted by its historical landmarks like the iconic Tyne Bridge, and the bustling Quayside emphasises the prime location of The Glassworks Newcastle Upon Tyne. This property not only prioritises educational convenience but also immerses occupants in the rich tapestry of city life and a well-rounded Newcastle student living experience.

Features

Glassworks Newcastle, a premium student accommodation near Newcastle University, offers a variety of room types, including Ensuite Ground Floor, Studio First Second & Third Floor, self-contained Small Studio, and more. Each room at The Glassworks Newcastle comes well-furnished with a comfy double bed, spacious wardrobe, large study desk with chair, pin board, and an ensuite bathroom.

Extending beyond personal spaces, Glassworks Newcastle student accommodation also boasts impressive common amenities. Residents can enjoy a range of sports, including table football, ping pong, and pool table in the spacious games room or unwind with friends in the serene courtyard. The BBQ area is perfect for social meals, while the communal lounge and cinema room present options for entertainment and relaxation. Convenience is at students' fingertips with an on-site laundry facility and seamless internet access throughout the property, ensuring both study and relaxation are uninterrupted. With 24/7 CCTV surveillance, bike storage, and post collection, residents can enjoy the best of Newcastle student accommodation. Moreover, the rent at The Glassworks covers water, electricity, gas, Wifi, and content insurance costs.

Location and What's Hot?

When it comes to location, Glassworks Newcastle stands out, boasting vibrant culture, history, and academic excellence, making student life both convenient and exciting. Pursuing studies at nearby prestigious institutions? Walk away from noteworthy educational establishments like Newcastle University, Newcastle College, and University of Sunderland (City Campus). Additionally, INTO Newcastle University, Teikyo University of Japan, and ONCAMPUS Sunderland are also easily accessible from this student accommodation in Newcastle upon Tyne.

Just outside the door of this popular student housing Newcastle upon Tyne, you'll find a plethora of restaurants and cafés that cater to every palate. Indulge in a culinary journey at Gingerino’s Kitchen, or enjoy the rhythmic ambience at Ernest Cafe Bar. Those in search of caffeine or space to unwind will find serenity at Kiln. Need to stock up on essentials? Tesco Express at Stoddart St and Price Watch Supermarket are your go-to destinations for your daily needs. Health and wellbeing are covered with medical facilities such as the Thornfield Medical Group and Molineux Street Walk-in Centre within reach. For a dose of culture and history, students have easy access to Newcastle Castle, the BALTIC Centre for Contemporary Art, and the mesmerising Sage Gateshead.

Commute

The commute from Glassworks Newcastle, located on Coquet Street, is exceptionally convenient for those studying or exploring the city. The well-serviced bus network ensures that students can hop on at the nearby New Bridge Street-Blackfriars and Lime Street bus stops to reach various parts of Newcastle upon Tyne with ease. For adventures beyond the city or a quick trip to campus, the Manors subway station is situated just a short walk away, offering wider connectivity. Also, the presence of Manors metro station within the radius adds layers of comfort and convenience to your daily commute from Glassworks Newcastle- a popular private student accommodation Newcastle upon Tyne.

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Private Kitchen

Amenities

Shared Community And Utilities

Bike Storage

Communal Lounge

Cinema Room

Communal TV

Up To 100Mbps* Internet

Games Room

Fitness And Recreation

Table Football

Ping Pong

Table Tennis

Security

CCTV

Property Services

Post Collection

Laundry Room

Outdoor Features

Courtyard

Pool Table

Bills Included

Water

Gas

Electricity

WiFi

Contents Insurance

House Rules

Cancellation Policies

Cooling Off Period

For AY 25-26 & AY 26-27: You can cancel your tenancy agreement within 7 days of your booking date (the Initial Cancellation Period) and receive a full refund of your security deposit. Please note that for refunds to non-UK banks, a £20 deduction will be made to cover any international bank charges.

No Visa No Pay

For AY 26-27: INTERNATIONAL VISA APPLICANTS ONLY Before the Tenancy Start Date 1. If you are unable to obtain a UK visa and your tenancy has not yet started, you may be eligible to cancel your tenancy agreement without penalty and receive a full refund of your deposit, provided that: 2. You send an email from the email address used for booking to your property’s email address (if already in residence), confirming that your visa application has been unsuccessful and that you wish to cancel your b

No Place No Pay

For AY 25-26 & AY 26-27: For First-Year Undergraduate and Postgraduate Applicants If you are a prospective first-year undergraduate or postgraduate student and your offer of a place at your chosen university or higher education institution is withdrawn due to not meeting the required entry grades, you may be eligible for a full release from your tenancy agreement. To qualify: 1. You must provide written confirmation from your university or UCAS (such as a rejection letter or a screenshot sho

Replacement Tenant Accepted

For AY 25-26 & AY 26-27: If your tenancy has already started and you have not collected your keys, you will remain liable for rent until a suitable replacement tenant is secured. If your visa is revoked after you have collected the keys, you must inform the property team within 48 hours of receiving official notification, either by emailing property management or your property’s designated email address if you are already in residence. You must provide written or emailed confirmation of the

Room allocation

Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.

Check in guide

Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.In case of any questions or queries, please feel free to contact the Amber team, and our team will assist to ensure a smooth check-in process.

Renewal policy

Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

Early check-in requests can be shared in advance with the Amber team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Payment and Fees

Security Deposit

For AY 25-26 & AY 26-27: 1. The deposit amount varies depending on the property. To find the specific cost for your chosen room, please refer to the Contracts section under the Tenancy Price on the room page. 2. Once paid, your deposit is protected by a government-approved deposit protection scheme for the duration of your tenancy. Please note that this deposit cannot be used towards your rent instalments. 3. At the end of your tenancy, the deposit will be returned to you: subject to the terms of your contract, after a room inspection. Any deductions for damages or outstanding charges will be outlined in your tenancy agreement. Refunds can take up to 28 working days to process. 4. Your deposit is securely held by a recognised scheme, such as the Tenancy Deposit Scheme (England and Wales) or Safe Deposits Scotland. You’ll receive an email with your deposit repayment ID, which you’ll need to authorise your refund and provide your bank details. Please note: 1. All refunds are issued in GBP, and additional fees may apply if you're using a non-UK bank account. 2. Prestige Student Living cannot influence the deposit refund process. For queries regarding your repayment ID or refund status, contact the relevant deposit protection scheme directly.

Mode Of Payment

For AY 25-26 & AY 26-27: You can pay your rent using any of the following methods: Online: Log in to your student account and make a secure payment through property's web portal (recommended). At the Property: Pay in person at the property reception desk. By Phone: Contact the property team directly to make a payment over the phone. Bank Transfer: Payments can be made via bank transfer. Please include your full name and student ID as the payment reference. Note that international transfers may incur additional charges from your bank, so please account for this when making payment. To request our bank details or confirm payment instructions, please contact your property team. Please Note: Important Payment Information: 1. You will never be asked to make a payment to any bank account other than the official one provided by your property team. 2. Cash payments are not accepted under any circumstances.

Guarantor Requirement

For AY 25-26 & AY 26-27: A. The property requires you to have a valid UK Guarantor if you wish to pay in installments. B. If you are unable to provide your own UK Guarantor, the property recommends the service of Housing Hand. C. The property does not accept international guarantors. Please Note: Your UK guarantor must: - 1. Be a resident in the UK for a minimum of 1 year. 2. Be over 21 years of age 3. Be a homeowner or in full time employment 4. Provide a copy of photographic identification, such as a passport, driving licence or ID badge 5. Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Pay In Instalment

For AY 25-26 & AY 26-27: 1. If you have a UK guarantor, you're eligible to pay your rent in three instalments, with the first payment due three weeks before your check-in date. 2. If you do not have a UK guarantor, you’ll need to pay your rent in full at least six weeks before your tenancy start date. Please ensure that all rent due has been paid before you arrive to check in. Note: In some cases, alternative instalment plans may be available. Please contact property management to discuss your options.

Additional Fees

For AY 25-26 & AY 26-27: Dual occupancy is available for most rooms that are 23sqm or larger. Both applicants must apply separately and clearly state in their applications that they are requesting dual occupancy.The total rent will be calculated as the standard room rate plus an additional £50 per week, then split evenly between both occupants, unless specified otherwise.

Frequently Asked Questions

Can I purchase bedding and kitchen packages?

Yes, you can order a package to be waiting for you upon arrival on their starter kit ordering portal.

What do I need to bring with me?

When you come to pick up your keys you need to bring some photographic id. To find out what else you may need to bring check out their 'what to take to university' page.

Can I apply for dual occupancy?

Dual occupancy is available on most rooms over 23sqm. Both occupants would need to apply and mention in their application that they are applying for dual occupancy so that the price can be amended. The price would be the total rent plus an additional £50 and then divided by two for each occupant's weekly cost unless otherwise stated.

What do I do if I'm a first year student and I'm still waiting for my exam results?

If you’re still waiting for your exam results and you’re not sure whether your place at university is confirmed, don’t worry, you can still apply. If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and they will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of: * A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked; * A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by them within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund your deposit in full.

What do I do if I'm a first year postgraduate student and I'm still waiting for my exam results?

If you’re still waiting for your exam results and you’re not sure whether your place at university is confirmed, don’t worry, you can still apply. If you are a prospective first year Postgraduate student and your offer of a place at your preferred University or Higher Education Institute is withdrawn by the University or Higher Education Institute because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 days of your results being published (and no later than 28th August, whichever date is sooner) and they will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of: * a written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked; * a written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by them within 3 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund your deposit in full.

View all Questions (44)

What if I want to cancel my booking?

Their full termination policy is within your online account. You can cancel your tenancy agreement for up to 7 days after the date of your booking (the Initial Cancellation Period). They will refund the full security deposit. Please note, £20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks. If you cancel your booking after the Initial Cancellation Period, you remain liable for the weekly rent (for each and every week or part week) until you are able to find another tenant that is acceptable to Homes for Students and they are able to re-let the room. The replacement tenant must be over the age of 18 and have the necessary student status (it is your responsibility to find another tenant and provide them with the correction information). If you find a suitable replacement tenant and the room is re-let they will refund your deposit, less any appropriate charges, as well as a deduction of £50 for the variation of the contract.

* For Aspen, Dublin-

standard cancellation policy does not apply to Republic of Ireland. Aspen’s cancellation policy as per the Licence to Reside: 1. Cancellation Prior to Commencement of Licence Agreement: If the booking is cancelled within 24 hours of signing the license the Licensor agrees not to hold you liable for the full term of your contract, however, the Deposit will not be refunded. 2. Cancellation after confirmation. Where the Licence is cancelled or revoked after payment is receipted all monies will be forfeited.

Can I book if I'm under 18?

If you turn 18 in the first semester of university, they can accept your booking at properties where there is 24/7 security available and have an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it. They can accept under 18s in some of their properties subject to the Policy for Students under the Age of 18.

How do you allocate rooms?

When applying for a room you will be asked a series of questions to determine the type of room/flat that you require, along with any special requests you may have. Please note that special requests cannot be guaranteed except where you have disability as defined and covered under the Equality Act 2010. They will attempt to meet your allocation needs as far as practicably possible, should you have a defined disability. If you have a disability, medical condition or special request that affects your accommodation requirement please inform them in the additional notes section when completing your application, either online or by paper form. You are encouraged to disclose any special requests for your stay such as your preferences regarding culture, religion, sex, gender, etc. to enable them to make an informed decision about your room allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of disclosing a disability to them.

Does the property comply with the Scottish letting agent code of practice?

Yes, they do and their Scottish letting agent registration number is larn2005009.

Can I live at student property?

You must be a full-time student to live with them. You can book with them whether you have a conditional or unconditional offer. However, please be aware of their cancellation policy prior to booking should your place at university not yet be confirmed.

Does my rental price include room cleaning?

Room cleaning services are available at some properties for an additional charge, unless stated as being included with the rent.

Are pets allowed?

No pets of any kind are permitted at, except registered assistance dogs.

What can I bring?

You can bring most of your belongings but some electricals aren't suitable for properties. Non UK compliant electricals such as rice cookers are not suitable for use with UK power outlets and this can cause fire risks.

Can I choose who I live with?

If you are applying to live with friends, please ensure that you follow their ‘create application’ link online, list the friends that you would like to live with and they will then contact them and make the arrangements for you!

Can I choose my room?

If you follow the ‘book now’ process you can select the room of your choice or you can make special requests within the ‘create application’ route which they will do their best to accommodate, however all requests and subject to availability and conditions.

Can I request to move rooms during my tenancy?

You would need to make a formal request to the accommodation team of the property you are residing in. If you request to move rooms during your tenancy you will also be issued with new documents confirming the details of the room move which you will need to sign or accept online. Should your new room be more expensive, then you and your guarantor shall be liable for the higher rent from the date you are given access to it.

Do you provide Summer Accommodation?

Yes, their summer bookings usually open around March. Keep a look out for pricing and information or contact the property team

Do I have to move out during the holidays?

Your room is yours for the full contract period and you don’t need to move out during academic breaks.

Can I move in before my contract?

If you wish to arrive earlier than your contract start date, you need to email or call. If early arrival is possible your contract will be adjusted and you will need to accept it then pay the additional charges prior to arrival. Please note, not all requests can be accommodated.

Does my rental price include insurance?

Contents insurance is included at some properties, which will be shown on the property page and details of the insurance can be obtained from the property manager when you check in. If you wish to confirm whether the property offers contents insurance, please contact the property team directly. Please note they advise taking out contents insurance if it is not included at your property and they are not liable for the loss or damage of your personal belongings and room contents.

Do I need to pay council tax?

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide them with your council tax exemption certificate which your university will be able to arrange. If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.

Does my rental price include car parking?

On-site car parking is available at some properties but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

How do I pay my rent?

Your rent can be paid in a number of ways: They always recommend making your rent payments through your account page in web portal. You may also make payment by bank transfer. Please contact your property team directly or request bank details here. Please note, you will never be asked to make a payment to any other bank account for any reason. They do not accept cash payments for any reason. If you are ever asked to make a payment into a different bank account, or if you are ever asked to pay cash to anyone for any reason, DO NOT make any payment, and contact them.

Online via by logging into your student account
At the property reception desk
By telephone to the property team
By bank transfer (please ensure you use your name and student ID as the payment reference). International bank transfers may incur a charge from your own bank, so please make sure you account for this amount.

Can I pay in installments?

If you have a UK guarantor you can pay rent in three installments, and they ask for the initial payment 3 weeks before checking in. If you do not have a UK guarantor you will be required to pay your rent in full, 6 weeks before the date your tenancy commences. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.

When do I pay my rent?

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April. If you don’t have a valid UK Guarantor, you are required to pay the full rent in August, 1 month prior to your contract start date. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.

What's included in my rent?

All utility bills such as gas, electricity, water are included in your rent (excluding Aspen Student Living). Unlimited Wi-fi* is also included. Your TV licence is not included in your rent as this is not classed as a utility and is your responsibility to purchase. All properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy. For information on the speed of your internet connection, please ask your Property Team for more information. *a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information. ** the internet speed is the maximum stated speed available into the property.

Can I move in before I pay my rent?

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.

Who can be a guarantor?

To be a guarantor you must:

Be resident in the UK (or Ireland if Aspen) for a minimum of 1 year
Be over 21 years of age
Be a homeowner or in full time employment
Provide a copy of photographic identification, such as a passport, driving licence or ID badge
Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Can I pay my rent from overseas?

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone.

Do I need a guarantor?

If you wish to pay your rent in instalments, you will need a UK guarantor or an Irish Guarantor for Aspen.

What can I do if my student loan hasn't arrived yet?

You can defer your rent instalments to be in line with your student loan payments if you wish. All requests for deferred payments must be made by 1st August in each academic year to the property team. You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up. You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date. A one off admin fee of £50 will be charge and payable with the initial 2 week rent payment and this £50 admin fee will not be deducted from the balance of rent due. Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.

Do I need a guarantor if I'm a sponsored student?

Property may be able to accept sponsors in place of guarantors in some cases, however, this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of the guarantor.

Can I pay my rent weekly?

Weekly rent payments are not available. However, they offer a number of instalment options for students to pay their rent.

When does the discount come off my rent?

All discounts offered will be deducted off your final instalment of rent.

How do I book a viewing?

You can book a viewing using an online viewing tool or by contacting the team.

How do I cancel or re-arrange the viewing?

Please use the link on the viewing confirmation email or contact the team.

How long does a viewing take?

A viewing usually takes around 15 to 20 minutes, however you can spend as long as you wish viewing the property.

What will I be shown on my viewing?

The property team will guide you around the building and show you the social areas, outdoor spaces and on-site facilities as well as the rooms you would like to see (dependent upon availability). Please be aware that some rooms and apartments that you view may be occupied by their current residents.

I'm in a different country how do I view a property?

The property offers Online viewings for those who cannot view in person. Just click 'Arrange a Viewing' and from there you can choose the Online option and organise a time and date that suits you. A member of the team will skype call you at your arranged time.

How much are deposits?

Deposits vary by property and your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. The deposit you pay when making the application cannot be used towards a rent instalment as this is secured with a deposit protection scheme for the duration of your tenancy.

What happens to my deposit?

Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms.

When do I get my deposit back?

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 28 working days to be credited at the end of your tenancy period.

What security features are available at The Glassworks Newcastle?

The accommodation includes secure door entry systems, CCTV monitoring, and 24-hour security measures to ensure the safety of residents.

Is high-speed internet available throughout the property?

Students living at The Glassworks benefit from high-speed broadband and Wi-Fi connectivity throughout the building, supporting online classes and streaming.

Does The Glassworks Newcastle have dedicated study areas?

Yes. The accommodation includes communal study rooms designed for individual study or group projects, providing a quiet environment for academic work.

What universities are closest to The Glassworks Newcastle?

The accommodation is conveniently located near Newcastle University and Northumbria University Newcastle, making it a popular housing option for students studying at these institutions.

Are there laundry facilities available at the property?

On-site laundry facilities are available so students can conveniently wash and dry their clothes within the accommodation building.

Does The Glassworks provide parcel collection services?

Many student accommodations like The Glassworks offer parcel collection services, allowing residents to safely receive and collect deliveries from the reception or management team.

Does the accommodation have shared recreational facilities?

Students have access to recreational facilities like ping pong tables, pool tables, and foosball in the games room.

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The Glassworks, Newcastle Upon Tyne

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Reviews4.8 (9)

Ella S

5.0

I transferred to The Glassworks last minute in September, the staff were all super helpful with any queries I had and the room/location is perfect! It’s really homely and I always ...Read more

Josh H

5.0

I have lived here since 2020 for 3 years, and I absolutely love it. Staff are always on hand, friendly and helpful, prices are reasonable, and they go out of their way to put on ev...Read more

Angeline P

5.0

The room is very cosy and spacious. All of the staff are friendly and helpful. Lots of events are held, with freebies offered from time to time, which is great. Wifi is fast. The l...Read more

Dolunay Y

5.0

They are my family in England! They always have to care and smiling employees. You feel at home. I really love this place. Everywhere is clean, tidy and has many amenities. I am a ...Read more