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Collegiate Upper Quay House, Gloucester
Offers
About the Property
Collegiate Upper Quay House is located at Quay St, Gloucester, GL1 2JD, United Kingdom. The student accommodation in Gloucester offers modern en-suite apartments near well-known student institutions. Gloucestershire College is just a 3-minute drive away, & the University of Gloucestershire City Campus is just a 6-minute drive from Upper Quay House.
Located in the South West of England, Gloucester is a small yet growing student city, home to around 11,300 students studying at the University of Gloucestershire across its City and Cheltenham campuses. Students are drawn to the city mainly for its comparatively low cost of living, which typically ranges from £800 to £950 per month, depending on lifestyle and accommodation type. Popular student-friendly and affordable areas for housing in Gloucester include Abbeymead, Churchdown, Hucclecote, and Longlevens, all known for their calmer residential feel. Gloucester currently ranks 6th among the cheapest places in the UK for students. In terms of quality of life, Gloucester holds a happiness score of approximately 7.4, reflecting good overall well-being. Suburbs like Longlevens, Hucclecote, and Abbeymead are considered very safe;& the city’s overall safety index stands at around 55. Gloucester also performs well economically, with an employment rate of 84.6%, supported by a labour force of around 85,255 people. Key hiring industries include human health and social work, retail, motor trade, & customer service, offering solid part-time and graduate job opportunities. Beyond affordability, employment & safety, the city offers generous green spaces and easy access to natural escapes like the Cotswolds and the Forest of Dean. Additionally, Upper Quay House stands out as an accommodation near the University of Gloucestershire City Campus.
Features
Upper Quay House Gloucester offers Single Ensuite Room, Bronze Ensuite, Gold Ensuite, & a Silver Ensuite Room for students. These come with ample room amenities like a single bed for a relaxing sleep routine. A wardrobe is available to store your belongings. The study desk and chair will be your focused learning area. Each room comes with its own set of amenities; you can choose one that fits your needs.
Collegiate Upper Quay House features a laundry room to make your daily chores easy and quick, & you have more time left for other activities. This Gloucester student accommodation is close to King’s Walk shopping centre, where you can buy clothing items & more for your daily use. All-inclusive bills include wifi, water, electricity, heating, gas, council tax, & contents insurance, so there are no hidden costs. All in all, students rate Upper Quay House Gloucester highly, due to the amenities & homely atmosphere here.
Location and What's Hot?
Colleges, convenience stores, and social spots are in the vicinity of Upper Quay House. You can pursue some of the most employable degrees in the UK at Hartpury University and Hartpury College (a 11-minute drive away), Gloucestershire College Cheltenham Campus (a 15-minute drive away), & the University of Gloucestershire (a 21-minute drive away). Your grocery shopping can be done at Premier & Tesco Express. To purchase your medicines and other hygiene supplies, visit Bell Walk Pharmacy & Allied Pharmacy Gloucester.
Burger Master serves the best burgers in the neighbourhood. You can go for a quick snack and a delicious coffee at Brimble's Cafe & Mister's Cafe & Bistro. They also have tasty breakfast and brunch menus for everyone. The Sword Inn, Gloucester, & the Drunken Duck are some of the affordable pubs offering refreshing drinks & delicious food. You can meet your friends here and show off some moves to the popular songs. You will find all these student-friendly spots near Upper Quay House. The Gloucester Cathedral will take you back to the 11th century, with its Gothic architecture and the tomb of King Edward II. Hammond Castle Museum offers quirky tours of the Great Hall and rooms filled with artifacts. The Museum of Gloucester is open for exploration of the Roman ruins and dinosaur fossils. The interactive exhibits & storytelling make it even more interesting for both children and adults. The area around Eastern Point Lighthouse is remarkably known for its scenic beauty and photographic spots & is also great for a day trip. Clearwell caves provide an educational as well as a fascinating experience while touring the caverns and passageways, especially during Christmas & Halloween. You can visit all these amazing tourist places during your stay at Upper Quay House.
Commute
Getting around student housing in Gloucester is easy. You can get on a bus from Lower Quay Street (240 feet away) and St Nicholas' Church (0.1 miles away). The trains are quick connections to neighbouring cities like Cardiff & Bristol. You can board a train from the Gloucester (0.7 miles away) and Cheltenham Spa (7.9 miles away travel terminals. For regional air travel, Gloucestershire Airport is just 5.2 miles away. All these convenient & affordable modes of transport are near Upper Quay House; they will take you to your desired destinations.
Distance
Distance to-
The University of Gloucestershire 30 minute walk
Step inside the property?
Room Types (3)
Ensuite
Bronze Ensuite
Gold Ensuite
Property Services
Bills Included
House Rules
Payment and Fees
Credit card, Debit card and Bank Transfer. Note: The property does not accept cash.
For 25-26 & 26-27 AY: - 1. The property requires you to have a valid UK Guarantor if you wish to pay in installments. 2. International guarantors are not accepted. Only "Your Guarantor" is accepted by the property as a third-party guarantor service, with a 5% premium.
For 26-27AY :- 1. You must pay £100 to reserve the room (described as Reservation Rent). 2. Once the Tenancy Agreement has been signed, the Reservation Rent will be held until the first rental payment falls due under your Tenancy Agreement and will be offset against the amount due.
For 26-27AY :-Installment options are available only for stays longer than 27 weeks.1. Payment in full.2. Payment in 4 instalments.
Frequently Asked Questions
When can I arrive - out of hours / when can I check in - how much notice do you need?
9:00am - 5:30pm. If you would like to check in after hours please contact the property team in advance to arrange with the Resident Assistant.
What do I need to bring?
A physical form of ID or fast check in QR code, booking confirmation and ensure the pre check in process has been completed before arrival. Please check property's "moving in guide", it states everything you need to bring with you.
Where can we park/unload?
You can park in our carpark whilst you unload your car put please note you cannot keep your car here for a long period of time. Alternatively, there is a carpark opposite 'Quay Side House'.
Where is Reception?
Reception is located next door to the laundry room in Block D.
Do you have trolleys?
No they do not have trolleys.
How do I get to my room?
During the check in process you will be directed to your room and/or a member or staff will show you to your room.
Do I need to pay before I move in?
Yes, all payments need to be made before you can check in. They have a strict no pay no key policy. If you have decided to pay in full, the total payment will need to be paid before check in. The date will be outlined in your contract. If you have selected to pay in instalment's, the first instalment will need to be paid before check in. The date will be outlines in your contract.
Can my family stay with me when I first check in?
Yes but they will need to be signed in at reception. Only 1 person per room and for 3 consecutive nights only.
Do you have a luggage storing area?
No.
Am I able to get support with my luggage on arrival?
Staff will be able to help.
Do you provide an airport shuttle service?
No they do not.
How do I check in out of hours?
You will need to contact a member of the team in advance, so we can arrange this with the resident assistant. Once all steps have been completed, staff will provide an email with check in information, including the resident assistant contact number.
Where is the Bin Store?
It is located in the car park.
Where is the Bike Store?
Next to the bin store.
What is the internet speed?
The property use Glide wi-fi, please check their website. it is free wi-fi.
Is there parking available?
No.
Is there a lift?
No.
Is there on-site security or CCTV?
Yes - they property have CCTV not security.
Does the rent include property insurance?
Yes.
What is the property insurance?
Yes it includes contents insurance. You must confirm your cover and know what is included within this through Endsleigh Insurance, the number one student insurance provider.
How much is the parking?
The property do not provide parking, if you require permit parking you will need to contact the council to ask about pricing.
Is there an age limit for moving in?
No, as long as you are a full time student there is no age limit. Resident has to be 18 years or over.
Can I bring pets?
No.
Can I bring family members?
Yes, 1 guest is allowed for 3 consecutive nights per week but they must be signed in on system in reception.
Can I move in with an academic visit visa?
Yes. Evidence of the visa will be required.
Can I move into my apartment early?
There is limited availability for early arrivals and all enquiries must be discussed with on site team (Academic bookings only).
How many floors does the building have?
The property have 4 blocks, our highest building is 4 floors including the ground floor (Block B and C). The other 2 buildings (Block A and D) are 3 floors (including ground).
What documents do I need?
You will need to provide proof of your student status and other forms of identification. Your guarantor will need to provide a photographic evidence and a bill/bank statement with correct name and address.
What room types are there?
The property have 1 silver ensuite rooms, all the rest are single ensuite rooms.
Are there female only shared flats?
Depending on our bookings they can try and arrange this for you, the earlier you book a room the more preference you will have.
Is there a well-being and assistance app?
The Student Assistance Programme is a 24 hour helpline from Health Assured to support you. There is also their app you can download.
Where is the Smoking Area?
On green area or on pavement where bins are located.
What should I do if the fire alarm is sounding?
Leave the building as quickly and as safely as possible and meet at the assembly point - Quay Side Carpark.
Are the trains loud to live right by (site specific)?
The property is not next to the train station - train station is 15 minute walk away.
Is there staff 24/7?
Reception staff will be in the office Mon-Fri 9am-5:30pm but outside of these hours our resident assistant will be on site to help assist.
Do you offer printing services?
No.
If I receive online shopping packages, will the front desk help with the collection?
Your parcel will be scanned in the parcel safe system and kept in the parcel room. You will receive a code which you will need to use on the i-pad to collect your parcel from staff.
Can I have parcels delivered before I arrive?
No.
What are the accommodation office opening times?
Monday - Friday 9am-5:30pm.
How do we report a problem out of hours?
Depending on the severity, you can email the team with your problem who will respond when the office re-opens. You can also contact the Resident Assistant or the Out Of Hours number.
How do I collect mail/parcels?
Residents will need to collect their parcels from staff in the office and enter their collection code into the Parcel Safe i-pad to sign for it.
How can we use a vacuum cleaner?
You can book it out on your portal account under "resources".
How can I get a replacement key?
Contact Reception .
How do I report a maintenance issue?
On your portal account.
Do you offer free printing?
No.
How do I access my room?
The key fob will give you access to your building , flat and the laundry. You will have a physical key for your bedroom door.
How does the door lock deadbolt work?
The deadlock in the room will need to be twisted clockwise to lock and anticlockwise to unlock.
How do my appliances work (microwave, hob, fridge, heater)?
Staff can help with any queries on how to use appliances.
How do I keep my room clean. Do you offer a cleaning service?
Residents responsibility to clean their own spaces.
How do I get rid of limescale?
Residents responsibility. Purchase cleaning products.
What do I do with my rubbish/recycling?
Deposit in the bin store using the correct bins - Glass, general waste and recycling.
Am I allowed guests to stay?
3 consecutive nights. Must be signed in at reception for fire safety.
Am I allowed to smoke in my room?
No - against UK law.
What time should I avoid making noise?
UK noise restrictions (11pm-7am).
Do I have to pay Council Tax?
If you provide the property with a council tax exemption form, then no.
Do I need a TV License?
If you watch channels that come under the TV license law.
Who can help with Wi-fi/Network issues?
Glide wi-fi have a customer number to report issues (external company).
When are the communal areas cleaned?
These areas are cleaned 3 times a week.
How many friends can I invite in to the building?
1 guest per person for 3 consecutive nights.
What events does my accommodation hold?
The property hold loads of events to give residents the chance to meet everyone, outdoor cinemas, pizza and games nights, inflatable night clubs, arts and crafts.
What facilities does the accommodation have?
An onsite 24 hour laundry room.
What are the communal spaces?
Garden space, shared kitchens.
Is there a gym onsite or where is the most local one?
No, nearest gyms - anytime fitness, the gym group.
How do I use the laundry machines - Circuit App?
Please download the circuit laundry app, create an account. To use the machines, please top up with credit and scan the QR code you are wanting to use.
How do I top up my laundry credit?
On the circuit app.
Who can help with laundry issues?
You will need to contact circuit directly.
Do I have to pay for the laundry?
Yes you will need to pay for the laundry.
How much is the laundry?
£3.10 for the washing machine and £2.20 for the dryer.
Is laundry available within my flat?
No, it is located next to block D.
Is the laundry shared?
Yes.
How do I get my rubbish/recycling to the Bin Store?
Please take your rubbish to the bin store outside.
What should I do if the nearest bin is full?
Please ensure if the bins are full you do not leave your rubbish on top of the bins, wait until they have been cleared.
When are the bins collected?
General waste is Monday and recycling is Fridays.
What can be recycled?
You can recycle all general recycling products such as card, paper, tins and recyclable plastic - please double check on the government website.
How do I get access to the Bike Store?
It is in the car park for Residents to access.
I have an e-scooter/electric bike. What should I do?
These are prohibited from being on site.
Is there bike storage?
Yes.
Is bike storage free?
Yes.
Which blocks are accessible?
Ground floors, flats B, C, G, H, O, P. Wet rooms located in C.1 and P.6.
Where has have step-free access?
Ground floor flats - flat 1, 2, 3, 4, 5 and 20/
Does the entrance have step-free access?
Yes.
I can't make a payment yet. How can I avoid further action?
Payments must be made as per the residents contract. Late payments will incur extra charges. Please contact the team.
How can I meet people?
All of the flats are shared so you will be sharing with 5 other people and we host a lot of student events which is a good opportunity to meet people.
What should I do if need help?
Speak with staff members - Email, phone or pop down to the office.
Can you share my neighbor's' details before arrival?
Property do not share residents details due to Data Protection laws in the UK.
In what condition should I leave my room?
Your room should be left the way it was when you first moved in.
Do I need to clean my room?
Yes or you will be charged.
Where do I return my key?
Reception.
Can I store any items?
No unless you have rebooked your room.
If I rebook, what do I do for the week(s) between tenancies?
Should you be in the same room, you will be able to bridge both bookings together for the weeks in between or alternatively book storage if you will not be living in the room. Details of storage bookings yet to be confirmed.
Can I extend over the summer?
Yes you can.
University / How far is the walk to the university?
Oxtsalls is a ten minute drive away or a 30 minute walk. Can also walk to the bus station 11 walk away, get bus 94X or 94 6 minute journey.
How close is the Local shop / Local stores for food shopping?
The property is in central Gloucester so there are loads of shops within walking distance.
How close is the train station?
Gloucester train station - 6 minute drive - 15 minutes walk.
Where are the Bus stops?
Gloucester bus station.
Where can I hire E-scooters?
There are e-scooters dotted around the town center. Download Voi app.
What are the Local attractions?
Gloucester Docks and the cathedral.
Where is the nearest Coffee shop?
They have one right opposite to the accommodation and loads in town.
What is the best Nightclub?
Trilogy Nightclub Gloucester.
Is there a local Gym?
There are loads of gyms dotted around the town center, pure gym is the one most students go to.
Where do I register with a GP Surgery?
You will need to ring your doctor to be transferred over - local doctors surgeries are Servernside medical practice 5 minute walk, Gloucester Health Access 1 minute walk.
Where is the closest Hospital?
Gloucester General Practice Quayside House, Quay St, Gloucester GL1 2TZ.
Where is the nearest Police station?
Right opposite the accommodation - bearland street.
Where is the local bank?
In the town center - Barclays, natwest, nationwide.
Where is the local pharmacy?
In the town center - boots.
Where is the local supermarket?
In the town center, they have a tesco - 14 minute walk, sainsburys - 19 minute walk and Asda 19 minute walk.
Emergency Services contact details?
Please in an emergency call 999
What public transport can I use to get to my university?
You can either get a bus, bike, uber, walk or train depending which university you study at.
Where is the nearest public transport?
Bus stops located around the town center - Cheltenham promenade.
Is there a study-friendly environment in the property?
Yes, rooms include dedicated study desks and chairs for focused academic work.
Can students choose their flatmates?
Requests may be considered if made early, but allocation is subject to availability.
Can students receive mail during their stay?
Yes, parcels are managed through a secure collection system.
What type of security access is used for rooms?
Rooms are accessed via key fobs for buildings and keys for bedrooms.
Does the property provide on-site laundry facilities?
Yes, there are laundry facilities available within the building.
Are utility bills included in the rent?
Yes, rent typically includes water, electricity, heating, and Wi-Fi.
Is there Wi-Fi available in all rooms?
Yes, high-speed Wi-Fi is available throughout the property.
