Urban Student Life Canterbury Student Village, Canterbury

For 25-26 AY:-

1. When you accept your room offer, you’ll be asked to pay a deposit to secure your room. The deposit will depend on the room type you select. The deposit might change due to availability, please get in touch with your amber agent to know more.

2. Your deposit is placed into a deposit protection scheme, and will be returned to you at the end of your contract subject to the contract terms.

3. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment.

Please note: The deposit can take up to 30 working days to be credited at the end of your tenancy period.

For 25-26 AY:-

The property offers 3 payment options:

1. Pay in full.

2. Pay in termly instalments.

3. Pay in monthly (requires a UK based guarantor).

Credit/Debit card, bank transfer, & online payments.

For 25-26 AY:-

1. If you wish to secure your accommodation with the property and you are planning to pay your rent in instalments, they will ask that you provide a qualified UK Guarantor. A Guarantor is a responsible person who agrees to pay any outstanding rent and associated rent recovery costs for the tenant for whom they are acting as Guarantor, if the tenant fail to keep up with the rent payments for the accommodation.

2. The property will carry out all necessary credit checks as prescribed by law and will reserve the right to reject nominated Guarantor applications if the requested information is not provided and the nominated Guarantor does not meet the minimum requirements. The minimum requirements for a Guarantor are:

a. UK resident for a minimum period of 3 years with permanent address in the UK

b. In full-time employment (earning a minimum of thirty [30] times the tenant’s monthly rent)

3. “Housing Hand” can act as your guarantor if you do not have a qualified UK Guarantor. The Housing Hand guarantor service can be selected during your tenancy application.

Note: The property does not accept international guarantors.

For 25-26 AY:-

Dual occupancy is available on most rooms over 23sqm. Both occupants would need to apply and mention in their application that they are applying for dual occupancy so that the price can be amended. The price would be the total rent plus an additional £50 and then divided by two for each occupant’s weekly cost unless otherwise stated.

For 25-26 AY:-

1. If you choose to cancel your booking, you will have 7 calendar days after signing your AST to do so.

2. If you made your booking fewer than 7 calendar days before your AST start date, you may cancel your booking until the earlier of :

(a) 7 calendar days after signing your AST

(b) the date you actually check in.

3. You may request to cancel your booking by sending an email to the property.

4. They will refund your deposit (less a £50 fee) within 7 calendar days of accepting your cancellation.

Please note: £20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks. Also, International bank transfers can take longer to process funds and incur a transfer fee.

For 25-26 AY:-

Before your tenancy period has commenced:

If you fail to be granted your Visa before the tenancy agreement has commenced, you must:

• Send an email from the email account you booked to the property on their email address confirming that you have failed to obtain the required Visa and that you wish to cancel the tenancy agreement, stating your full name, details of the property booked; and

• Send the official notification of Visa failure that you have received from UK Visas & Immigration.

These document(s) must be received by the property within 3 calendar days from the date you receive this notification, and MUST be received before 28th August for academic year bookings.

If this confirmation is not received by this date and your tenancy period has started, you will be liable for the rent from the start of the tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

Providing they receive the correct documentation in the stated time period, you will be released from the tenancy agreement and your deposit will be refunded.

After your tenancy period has commenced:

If your tenancy period has already commenced, and you have NOT collected your keys you will be held rent liable until a suitable replacement tenant is found.

If your Visa is revoked after collecting the keys you must notify the property team immediately (within 48 hours of receiving official notification) by emailing them.

You will be required to provide written or email confirmation that the Visa has been revoked by providing official documentation from UK Visas & Immigration, and a letter from the University confirming your release.

You will be unable to remain at the property however will be held rent liable until a suitable replacement tenant is found, or until the end of any applicable legal notice period that applies under current legislation.

For 25-26 AY:-

This offer is applicable to undergraduate first-year students only.

1. If you are a prospective first-year undergraduate student, and your offer of a place at your preferred university/higher education institution is withdrawn, you may be eligible to receive a refund of your deposit minus a £50 fee.

2. You may also be eligible to cancel under “No Place, No Stay” if you choose to go to a different university in a city that does not have availability in the same property. Where you have been accepted in university in a city where the property has availability in a property, your booking will be transferred to that property.

3. To cancel under “No Place, No Pay”, you must supply either (a) a copy of a written rejection letter from your chosen university/college; or (b) a copy of the acceptance letter from a new university. This must be received by the property over email within 5 calendar days of the date on which you have requested a cancellation. On receipt of the required documentation, provided it is satisfactory, the agreement will be canceled with a refund of your deposit, minus a £50 fee.

For 25-26 AY:-

If you do decide to leave your accommodation during your contracted term, the landlord may agree to release you from your contract, providing the conditions set out below are met:

1. You provide sufficient evidence to support your cancellation request.

2. You make your cancellation request in writing.

3. You find a suitable replacement (who must be enrolled as a full-time student at a local university or college) to take a new tenancy agreement for your room for the remaining period of your contract.

4. The incoming tenant must enter into an AST with USL, providing the relevant requested documents, and where relevant also providing a suitable UK Guarantor.

The replacement tenant must be over the age of 18 and have the necessary student status (it is your responsibility to find another tenant and provide them with the correction information). If you find a suitable replacement tenant and the room is re-let they will refund your deposit, less any appropriate charges, as well as a deduction of £50 for the variation of the contract.

Refunds due will not be processed until the incoming tenant taking over the contract has signed the AST, paid and moved into the accommodation.

If you fail to find someone to take over your tenancy, you and your guarantor (if applicable) will be responsible for paying the full rent until the end of your contracted time at the accommodation. You will also remain liable for the rent payment until the new tenant’s AST starts.