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Note:-Valid for 21/22 Academic Year bookings only.

Situated in the picturesque port city of Southampton, Cumberland Place is a brand-new lavish student accommodation in Southampton; which is at a short stride away from the Southampton Solent University and a brief bus trip away from the University of Southampton. The Cumberland Place student accommodation provides a range of en-suite and studio apartments to choose from. While all the En-suite rooms come well-furnished with a large bed, dual wardrobe and a modern en-suite bathroom, the studio apartments include a large bed, voguish fitted kitchenette, storage space and an elegant en-suite bathroom. Along with this, the residents also get access to a 100 Mbps fast Wifi, an airy shared kitchen, study area and gaming corner, where you can chill, hang out and enjoy gaming with your flatmates. 

The residents at Cumberland Place student accommodation Southampton also enjoy some additional facilities including an on-site gym, onsite laundry and social area. Also, the rent is all-inclusive of the utility bills and also the residents enjoy free content insurance. The property also provides space for bike storage. Bored of sitting at home? Hit the shopping street at WestQuay or enjoy a walk at Watts Park which is just nearby the student accommodation. Enjoy the Sunday breeze at the Weston Shore Esplanade or catch up with your friends for a movie at Harbour Lights Picture or sip your cocktail at Orange Rooms. 

distance to

Distance to Solent University


Travelling time by car - 2 min

Travelling time by bicycle - 7 min

Travelling time by walk - 7 min  


Distance to University Of Southampton


Travelling time by car - 11 min

Travelling time by bicycle - 13 min

Travelling time by walk - 41 min  


Distance to City College Southampton


Travelling time by car - 4 min

Travelling time by bicycle - 6 min

Travelling time by walk - 17 min  


Distance to Totton College


Travelling time by car - 14 min

Travelling time by bicycle - 28 min

Apartment Facilities

WiFi
En Suite
Bike Storage
Laundry Room
Laundry Room

Community Facilities

Up to 100Mbps WIFI
En-suite Rooms
All Bills Included
Contents Insurance Included
On-site Gym
Onsite Laundry Facilities
Social Spaces
Bike Storage

Configurations

First Floor Classic Ensuite£145 - £165/week
Offers2
Bedrooms1
Bathrooms1
Area12 sqm
Private Room
Private Bathroom
Shared Kitchen

Room Facilities

WiFi
¾ Bed
En Suite
Bike Storage
Laundry Room

This contemporary en-suite room measuring around 12m is situated on the first floor, with a large bed, double wardrobe, and stylish en-suite bathroom. Access to a spacious shared kitchen, study lounge and gaming area, and 100Mbps Wi-Fi.

1004946
6570224
Duration:37 week
Move in:31 Oct, 2020
£165/week
Duration:44 week
Move in:11 Sep, 2021
£160/week
Duration:51 week
Move in:11 Sep, 2021
£145/week
First Floor Classic Studio£155 - £200/week
Offers2
Bedrooms1
Bathrooms1
Area18 - 19 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Measuring around 18-19m and situated on the first floor. The Classic Studio features a large bed, ample storage, kitchenette and fully-fitted en-suite with large shower. Access to a study lounge and gaming area, and 100Mbps Wi-Fi.

Duration:37 week
Move in:31 Oct, 2020
£200/week
Duration:51 week
Move in:11 Sep, 2021
£155/week
Duration:44 week
Move in:11 Sep, 2021
£173/week
Classic Ensuite£160 - £167/week
Offers2
Bedrooms1
Bathrooms1
Area12 sqm
Private Room
Private Bathroom
Shared Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Contemporary en-suite room measuring around 12m with a large bed, double wardrobe, and stylish en-suite bathroom. Access to a spacious shared kitchen, study lounge and gaming area, and 100Mbps Wi-Fi.

986834
cumberland-place-shared-kitchen2
cumberland-place-shared-kitchen
cumberland-place-ensuite-room
Duration:37 week
Move in:31 Oct, 2020
£165/week
Duration:51 week
Move in:11 Sep, 2021
£160/week
Duration:44 week
Move in:11 Sep, 2021
£167/week
Classic Studio£179 - £200/week
Offers2
Bedrooms1
Bathrooms1
Area18 - 19 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Measuring around 18-19m, the Classic Studio features a large bed, ample storage, kitchenette and fully-fitted en-suite with large shower. Access to a study lounge and gaming area, and 100Mbps Wi-Fi.

986835
now-building-classic-studio7
now-building-classic-studio6
now-building-classic-studio5
now-building-classic-studio3
1 Image
Duration:44 week
Move in:31 Oct, 2020
£200/week
Duration:51 week
Move in:11 Sep, 2021
£179/week
Duration:44 week
Move in:11 Sep, 2021
£189/week
Premium Ensuite£182/week
Offers2
Bedrooms1
Bathrooms1
Area12 sqm
Private Room
Private Bathroom
Shared Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Located on the top floors, this modern en-suite room measures around 12m with a large bed, double wardrobe and stylish en-suite bathroom. Access to a spacious shared kitchen, study lounge and gaming area, and 100Mbps Wi-Fi.

986841
Duration:44 week
Move in:31 Oct, 2020
£182/week
Duration:51 week
Move in:11 Sep, 2021
£182/week
Classic Studio Plus£190 - £205/week
Offers2
Bedrooms1
Bathrooms1
Area18 - 19 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Situated on the higher floors, the Classic Plus Studio measures around 18-19m. The studio features a large bed, ample storage, kitchenette and fully-fitted en-suite with large shower. Access to a study lounge and gaming area, and 100Mbps Wi-Fi.

986836
Duration:44 week
Move in:31 Oct, 2020
£205/week
Duration:51 week
Move in:11 Sep, 2021
£190/week
Duration:44 week
Move in:11 Sep, 2021
£196/week
Premium Studio£196 - £199/week
Offers2
Bedrooms1
Bathrooms1
Area18 - 19 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

This luxury Premium Studio, measuring around 18-19m, is located on the top floors and offers stunning sea views. It comes with a large bed, contemporary fitted kitchenette and fully-fitted en-suite with large shower. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986843
Duration:44 week
Move in:31 Oct, 2020
£199/week
Duration:51 week
Move in:11 Sep, 2021
£196/week
Executive Studio£215 - £220/week
Offers2
Bedrooms1
Bathrooms1
Area24 - 25 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

The Executive Studio, which measures approximately 24-25m, features a large bed, modern fitted kitchenette and fully-fitted en-suite with large shower. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986839
Duration:44 week
Move in:31 Oct, 2020
£215/week
Duration:51 week
Move in:11 Sep, 2021
£220/week
Executive Studio Plus£224 - £245/week
Offers2
Bedrooms1
Bathrooms1
Area27 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Measuring approximately 27m, the spacious Executive Studio Plus comes with a large bed, modern fitted kitchenette and luxurious en-suite with large shower. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986840
Duration:44 week
Move in:31 Oct, 2020
£245/week
Duration:51 week
Move in:11 Sep, 2021
£224/week
Deluxe Studio£250 - £255/week
Offers2
Bedrooms1
Bathrooms1
Area22 - 24 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Featuring plenty of floor space and stunning sea views, the Deluxe Studio measures approximately 22-24m. It comes with a large bed, modern kitchenette, mirror and ample storage. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986838
Duration:44 week
Move in:31 Oct, 2020
£250/week
Duration:51 week
Move in:11 Sep, 2021
£255/week
Deluxe Accessible Studio£255/week
Offers2
Bedrooms1
Bathrooms1
Area28 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Very large self-contained studio boasting uninterrupted sea views, and measuring roughly 28m. This Deluxe Accessible Studio offers a large bed, fully-fitted kitchenette, elegant en-suite bathroom and ample storage. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986837
6448564
6448565
6535786
Duration:44 week
Move in:31 Oct, 2020
£255/week
Duration:51 week
Move in:11 Sep, 2021
£255/week
Super Deluxe Studio£289/week
Offers2
Bedrooms1
Bathrooms1
Area22 - 26 sqm
Private Bathroom
Entire Place
Private Kitchen

Room Facilities

WiFi
¾ Bed
Desk & Chair
En Suite
Bike Storage
Laundry Room

Situated on the top floor, the Super Deluxe Studio measures 22-26m and boasts sensational sea views. It comes with a large bed, modern kitchenette, spacious en-suite bathroom and ample storage. Access to a study lounge and gaming area and 100Mbps Wi-Fi.

986844
Duration:44 week
Move in:31 Oct, 2020
£289/week
Duration:51 week
Move in:11 Sep, 2021
£289/week

Booking Details

Cancellation Policy

You can cancel your booking up to 14 days after you accept your offer or pay your deposit (the Initial Cancellation Period), which reduces to 7 days from 1st August ahead of the academic year being booked, providing you have not already moved in to the property and we will refund your security deposit in full. Deposits will normally be refunded within 28 days of cancellation, however our legal obligation as a landlord is to secure all deposits with a third party protection scheme. In the event that your deposit has already been sent to the protection scheme by the time you cancel your booking, your refund could take up to 60 days to be refunded due to the protection schemes processing period and your deposit refund will come directly from them you will need your repayment ID which will be sent to you directly by the protection scheme. If the deposit has already been sent to the deposit protection scheme, unfortunately, we are unable to influence their processing time.

If you cancel your booking after the 14 day Initial Cancellation Period (7 days after 1st August), you will remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a 250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned). If you have paid a lower deposit amount, thats the amount that will be retained.



Covid-19 Special Tenancy Procedures for 2020-21 Academic Year Bookings 

Tenancy Agreement 

The tenancy agreement is a legal contract between the tenant and Homes for Students. The tenancy agreement is for a fixed term and the student (and guarantor) are liable for the full term of that agreement unless and until the express written release is granted. 

The usual Termination of Student Tenancy Policy applies for all cancellation requests that are not EXPLICITLY related to the COVID-19 (Corona virus) outbreak. 

Initial Cancellation Period A student can cancel a tenancy agreement for up to 14 days after the date the booking is confirmed (the Initial Cancellation Period). For bookings made from 1st August to 30th September ahead of the academic year the booking is for, the Initial Cancellation Period reduces to 7 days. We will refund the full security deposit. 20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks. 

Outside the Initial Cancellation Period If a student wishes to cancel outside of the Initial Cancellation Period, and the cancellation reason is explicitly related to COVID-19, then the following applies: 

COVID-19 Special Cancellation Policy (2020-21 Academic Year) 

Outside Initial Cancellation Period You may cancel outside of the Initial Cancellation Period in the following circumstances: 

20-21 Course which is reliant on IELTS/Pre-sessional course If the student is a prospective first year Undergraduate or Postgraduate student and the offer of a place at the University or Higher Education Institute in the UK is subject to completing and passing an IELTS (or equivalent) in the UK or in the students country of origin, and this is unable to be completed because the IELTS (or equivalent) is withdrawn entirely, the student may be eligible to be released from the 20-21 tenancy agreement. 

The student must provide written evidence that the course is no longer taking place at all within 3 days of being notified by the education institute and we will release the student from the 20-21 contract without penalty and refund the deposit paid. 

Travel Ban If the student is unable to travel to, or enter, the UK due to a restriction on leaving their country of origin, or a restriction on entering the UK which means they cannot arrive in time to start their course, the student may be eligible to be released from this agreement subject to evidence being provided of a formal travel ban being in force. 

There must be a specific government ban in place at the start date of the student's course that prevents the student coming to the UK, or entering the UK in time to start their course, and there must be no realistic prospect of a delayed course start date. 

Covid-19 Special Tenancy Procedures for 2020-21 Academic Year bookings 2020

20-21 Flexible Start *SOME PROPERTIES ARE EXCLUDED FROM THE 2020-21 FLEXIBLE START POLICY, THIS IS ONLY APPLICABLE AT PROPERTIES AS DISPLAYED If the course start date in the UK is formally delayed by the University or Higher Education Institute, the student may be eligible for a reduction in the 20-21 tenancy length, and start the tenancy later. 

The student must provide written evidence that the course start date has been delayed within 3 days of being notified by the education institute, or this must be publicly available and formally announced by the University, the contract may be adjusted accordingly. 

If a tenancy agreement is adjusted, the reduction in tenancy length will be by a maximum of the length of the formal delay to teaching unless specifically stated otherwise. Some properties may have a maximum length of delay. 

Termination by Choice A tenancy cannot be terminated outside of the Initial Cancellation Period by a student who is already in the UK, or by a student who does not want to attend the university, or who does not want to come to the UK of their own choice. The student remains liable for the entire rent until a suitable replacement tenant is found and all clauses within the tenancy agreement remain applicable. If the room is re-let we will refund the deposit, less any appropriate charges and a deduction of 50 for the administration of the variation of the tenancy agreement. 

Payment Details

Deposit Fees: 

50-300 to confirm the booking (Refundable at the end of tenancy)

Rent Payments: 

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.

If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date.

Please note you must have paid the rent due by the time you arrive to check in.

Other instalment options may be available, however admin fees may apply.

Mode of Payment: 

Online via by logging into your student account

At the property reception desk

By telephone to the property team

By bank transfer (please ensure you use your name and student ID as the payment reference).

Frequently Asked Questions

Are pets allowed?

No pets of any kind are permitted at Prestige Student Living, except registered assistance dogs.

Can I choose who I live with?

If you are applying to live with friends, please ensure that you follow our create application link online, list the friends that you would like to live with and we will then contact them and make the arrangements for you!

Can I choose my room?

If you follow the book now process you can select the room of your choice or you can make special requests within the create application route which we will do our best to accommodate, however all requests and subject to availability and conditions.

Can I request to move rooms during my tenancy?

You would need to make a formal request to the accommodation team of the property you are residing in. If you request to move rooms during your tenancy you will also be issued with new documents confirming the details of the room move which you will need to sign or accept online. Should your new room be more expensive, then you and your Guarantor shall be liable for the higher rent from the date you are given access to it.

Do you provide summer accommodation?

Yes, our summer bookings usually open around March. Keep a look out for pricing and information or contact the property team.

Do I have to move out in the holidays?

Your room is yours for the full contract period and you dont need to move out during academic breaks.

Does my rental price include car parking?

On-site car parking is available at some properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

Can I move in before my contract?

Yes you can but it depends on the availability. Kindly get in touch with us for more details.

Does my rental price include insurance?

Contents insurance is included at some properties which will be specified in your tenancy agreement.

Do I need to pay council tax?

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide us with your council tax exemption certificate which your university will be able to arrange. If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.

What is the process for dealing with complaints?

Stage 1 - Where possible please make your complaint in person at reception or by telephone. Our staff on site will attempt to investigate and deal with the matter immediately. If you are unhappy with the solutions or explanations given you can escalate your complaint to Stage 2 by letter or email to site within 10 working days. Stage 2 - Your complaint must be in writing. Our staff will pass your communication to a senior member of staff within Homes for Students, who will investigate further and provide a written response within 10 working days where possible. You must state why you think your complaint has not been treated fairly or correctly. Stage 3 - Your complaint must be in writing. In the event that you still feel your complaint has not been treated fairly or correctly you can write to the Complaints Panel within Homes for Students at: Head of Operations, Homes for Students, Building 3, Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool, L10 1LD. The Panel will normally notify you of their decision within 10 working days. You must state why you think your complaint has not been treated fairly or correctly to this point. Stage 4 - Prestige Student Living is a member of the Accreditation Network UK (ANUK).

Can I pay in instalments?

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April. If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.

When do I pay my rent?

When you accept your room offer, youll be given two options: To pay your rent in full To pay your rent in instalments spread throughout the year You can choose whichever is most convenient for you.

What is included in my rent?

All utility bills such as gas, electricity, water are included in your rent. Unlimited Wi-fi* is also included. Your TV licence is not included in your rent as this is not classed as a utility and is your responsibility to purchase. All of our properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy. For information on the speed of your internet connection, please ask your Property Team for more information. *a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information. ** the internet speed is the maximum stated speed available into the property

Can I move in before I pay my rent?

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.

What if I dont have a UK guarantor?

If you are unable to provide your own UK Guarantor, we recommend the service of Housing Hand you can find further information, prices and how to apply on their website.

Who can be a guarantor?

To be a guarantor you must: Be resident in the UK for a minimum of 1 year Be over 21 years of age Be a homeowner or in full time employment) Provide a copy of photographic identification, such as a passport, driving licence or ID badge Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Can I pay my rent from overseas?

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone. Your bank may charge you a fee to make an international payment so please make sure you check their terms and conditions first.

What can I do if my student loan hasnt arrived yet?

You can defer your rent instalments to be in line with your student loan payments if you wish. All requests for deferred payments must be made by 1st August in each academic year to the property team. You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up. You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date. A one off admin fee of 50 will be charged and payable with the initial 2 weeks rent payment and this 50 admin fee will not deducted from the balance of rent due. Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.

Do I need a guarantor?

If you wish to pay your rent in instalments, you will need a UK guarantor.

Do I need a guarantor if I am a sponsored student?

We may be able to accept sponsors in place of guarantors in some cases, however this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of guarantor.

Can I pay my rent weekly?

Weekly rent payments are not available, however Prestige Student Living offers a number of instalment options for students to pay their rent.

When does the discount come off my rent?

All discounts offered will be deducted off your final instalment of rent.

What do I do if Im a first year student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply. If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement. You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit. You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of: A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.

What if I want to cancel my booking?

Our full termination policy is within your online account. We will only accept cancellation of an accepted room offer if you cancel your application up to 14 days after the date your booking is confirmed. From 1st August this period reduces to 7 days. As confirmed in your agreement, we will refund the full security deposit. Please note, 20 will be deducted from the refunded amount to cover international bank charges for deposit refunds made to non-UK banks under these circumstances. If you cancel your booking after those 14 days, you remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a 250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned).

What do I do if Im a first year post-graduate student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply. If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement. You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit. You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of: A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.

Do I have to pay a booking fee?

Prestige Student Living do not charge a booking fee. When you accept your room offer, youll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.

Can I book if Im under 18?

If you turn 18 in the first semester of university, we can accept your booking with no restrictions other than an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it.

What do I need to bring with me?

When you come to pick up your keys you need to bring some photographic ID. To find out what else you may need to bring check out our what to take to university page.

Is there car parking facilities for when I move in?

Some properties have car parking facilities available for a small charge, please speak to your property team directly if you would like to reserve car parking.

What happens to my deposit?

Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. Deposit Protection Service (England and Wales) Letting Protection Service (Scotland)

When do I get my deposit back?

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 30 working days to be credited at the end of your tenancy period. All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit. Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by Prestige Student Living. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Deposit Protection Service or Letting Protection Service.