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True Leicester, Leicester - Leicester, England, United Kingdom - True Superior Apartment - Bedroom

True Leicester, Leicester - Leicester, England, United Kingdom - True Apartment - Bedroom

True Leicester, Leicester - Leicester, England, United Kingdom - Common Area

True Leicester, Leicester - Leicester, England, United Kingdom - Kitchen

Kitchen?w=400&h=260&fit=crop&q=40&auto=format&trim=auto

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True Leicester, Leicester

Name: True Leicester, Leicester
Address: 3, Humberstone Road, Leicester, England, LE5 3AS, GB
Telephone: +918035735724
Price range: £124/week - £236/week

3, Humberstone Rd, Leicester, LE5 3AS, United Kingdom

From

£124

per week

0.6 mi from City Center

( 4m. 14m. 14m)

View map

Echo Factory University | 0.03 mi

Leicester College | 0.51 mi

De Montfort University | 0.7 mi

University of Leicester | 1.09 mi

Gateway College | 2.48 mi

No Visa No Pay

Pay In Instalment

Dual Occupancy

gym

study area

Save up to £450

Live Together & Save: Bring Your Crew & Earn £200 CASHBACK Each!

Bonus Deal:Save Up to £1500 When You Bundle Your Student Essentials!

Group Booking:Enjoy Up to £90 Cashback When You Book with Friends on Amber!

About the Property

True Leicester is situated at 3, Humberstone Rd, Leicester, LE5 3AS, United Kingdom. This Leicester student accommodation offers ensuite and studio apartments near the top educational institutions. Echo Factory University is a minute’s walk from here. For the students of Leicester College, it is a 14-minute walk away from True Student Leicester student housing. Leicester houses more than 35,000 students. Out of these, more than 30% are international students. While living here, students can grab opportunities in the job market, with an unemployment rate of 5.5% (Leicester City Council). Students can pursue the most employable degrees in the UK and work the most in-demand jobs in the UK.

The healthcare index score of 71.24 (numbeo) indicates that satisfactory medical services are provided by skilled professionals. The overall quality of life index score of 179.20 (numbeo) ensures a good standard of living. The city is one of the cheapest places to live in the UK and is 25% cheaper than London. The cost of living in Leicester for a student is £1,200 to £1,400 per month. True Leicester is also a budget-friendly student accommodation in Leicester. However, with this Leicester student housing guide, you can find your perfect home here.

Features

True Leicester reviews reflect the satisfaction of students living here. You can choose from a True Apartment to a True Superior Studio. Each apartment comes with its own set of amenities, so you can choose the one that meets your preferences. The rooms include a wardrobe, drawers, under-bed storage, and a storage space for ample items. Your study environment includes a desk and a chair. The rent includes bills such as wifi, electricity, premium content insurance, heating, and water.

You benefit from free unlimited printing, unlimited Wi-Fi included, study zones, and a private dining room, which create productive and social spaces within the property. The festival zone and big lounges provide lively areas where you can relax and connect with others. You can stay active in the state-of-the-art gym, 24/7 commercial-style gym. Enjoy free fitness classes, while mental health & well-being support and well-being services encourage a balanced lifestyle at True Leicester.

True Leicester accommodation offers cycle storage, additional storage space, secure parcel service, and on-site laundry facilities for daily convenience. Safety features include well-lit & safe surroundings, 24 hr team support, 24 hr concierge & security, CCTV cameras, safe & secure systems, and key card/fob access. You also receive premium contents insurance, free double occupancy, VIP partner discounts, hassle-free checkout, and access to the app and true life events calendar. True Leicester apartments sit in the heart of the city and are close to all higher education institutions. You can also enjoy the courtyard, relax with the smart TV, and use the car parking: limited, underground spaces at £25.

Location and What's Hot?

True Leicester is surrounded by universities, local shops, and social hubs. Students can pursue many types of degrees in the UK at De Montfort University and the University of Leicester. Your pantry shopping can be done at Iman Supermarket and Babylon Bazaar Ltd. Boots Pharmacy and Superdrug are nearby to buy any medicines you may require.

Unico Italian Restaurant serves delicious Italian food. For juicy burgers, you can visit Grizzlers. These are some of the best restaurants in Leicester that you must visit. Grays Coffee Shop & Kitchen and Five Fox Lane have a welcoming environment, and you can grab your go-to cup of coffee from here. Skandals and Hansom cab are some of the ideal places to visit with your friends for refreshing drinks and dancing. All these exciting places are near True Leicester.

Abbey Park is one of the most relaxing places to visit in Leicester. It is ideal for peaceful picnics in the lush gardens. Castle Park is another beautiful escape into nature. It offers scenic views of the River Soar. At Leicester Museum and Art Gallery, you can study the dinosaur skeletons, classic paintings, Egyptian artefacts, and more. The National Space Centre is an intriguing experience for all. You can explore the interesting galleries and real rockets. Town Hall Square Fountain is a fun meet-up spot with Instagrammable picture opportunities. You can visit all these tourist places during your stay at True Leicester.

Commute

Students can easily travel in and out of Leicester with its efficient transportation. The bus network is made up of extensive routes across the city and in the surrounding areas. You can catch a bus within a minute’s walk from Humberstone Gate (Stand DE) or Humberstone Gate (Stand DF). The trains are ideal for regional and national travel and offer frequent services. You can board a train within a 12-minute walk from Leicester Railway Station. These modes of transport are conveniently located near True Leicester to help you reach your destination.

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Amenities

Shared Community And Utilities

Free Unlimited Printing

Unlimited Wi-Fi included

Cycle Storage

Festival Zone

Additional Storage Space

Big Lounges

Fitness And Recreation

State of The Art Gym

Mental Health & Wellbeing Support

Free Fitness Classes

Wellbeing

24/7 Commercial Style Gym

Security

Well Lit & Safe

24 Hrs team support

Premium Contents Insurance

Free Double Occupancy

24hr Concierge & Security

CCTV Cameras

Property Services

VIP partner discounts

Hassle-Free Checkout

Heart of The City

Close to All Higher Education Institutes

Free Semester Clean (on request)

App

Parking

Car Parking: Limited, underground spaces at £25 per week

Outdoor Features

Courtyard

Bills Included

Wifi

Premium content insurance

Heating

Water

Electricity

Others

Smart TV

Room Types (6)

Clear

All (6)

Ensuite (2)

Studio (4)

Ensuite

A private room with its own bathroom — Offers maximum privacy and comfort

True Apartment

Social living doesn't get better than this! Their shared apartments (14.5-16.6sqm) at true Leicester come with a shared kitchen, dining and lounge area with 9 flatmates. This option still includes the privacy of your own ensuite bedroom with comfy double bed, TV, desk area and luxury bathroom.

Available from: 29 May, 2026·From: £124/week

Ensuite

Private Room

Private Bathroom

Shared Kitchen

True Superior Apartment

Superior apartments offer an expansive 20.6sqm of space, so you'll have plenty of room to relax and unwind. These rooms also have a lively shared kitchen, dining and lounge area to hang out in with your flatmates!

Available from: 29 May, 2026·From: £135/week

Cancellation Policies

Cooling Off Period

For bookings made until 31st July 2025: 5-day cooling off period from signing tenancy agreement For bookings made on or after 1st August 2025: No cooling off period If tenant takes occupation during cooling off period: Cooling off ends immediately Agreement becomes legally binding from move-in date Cancellation within cooling off: Full refund of any rent paid Refund to original payment account

No Visa No Pay

Eligible if visa is declined by UK Visas and Immigration Full refund allowed if: Notice given before 22nd August 2025 Conditions where not applicable: Failure to complete visa application steps Failure to obtain CAS due to incomplete university application Proof requirement: Written proof submission required Must be submitted within 48 hours of becoming aware

No Place No Pay

Eligible if: Tenant fails to meet academic requirements to attend selected university Full refund allowed if: Notice given before 22nd August 2025 Not applicable if: Rejection due to misconduct, financial reasons, or withdrawal Failure to complete university application steps Proof requirement: Written proof submission required before 22nd August 2025 Must be submitted within 48 hours of becoming aware

University Course Cancellation/Modification

Eligible if: Tenant moves to a different university in a city where accommodation is not available Full refund allowed if: Notice given before 22nd August 2025 If alternative property available in same city: Booking transferred (like-for-like) If no suitable match → booking cancelled

Early termination by students

Not allowed without conditions Tenant remains liable for full rent and tenancy obligations after cooling off period Early termination only possible if: Valid cancellation reason accepted OR Replacement tenant found If tenant has already moved in: Cannot cancel free of charge Must find replacement tenant

Replacement Tenant Accepted

Tenant responsible for finding replacement tenant Replacement must: Meet all agreement criteria Sign new tenancy agreement Complete new cooling-off period Pay required rent amounts Tenant liability ends only after: All above conditions are fulfilled Applies both: Before and after move-in Subject to landlord/management approval Additional administrative charges may apply

Room allocation

Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.

Check in guide

Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.In case of any questions or queries, please feel free to contact the Amber team, and our team will assist to ensure a smooth check-in process.

Renewal policy

Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.

Early check in policy

Early check-in requests can be shared in advance with the Amber team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.

Meet the Residents

Multicultural Student Community

University of Leicester50%

De Montfort University38%

Leicester College13%

Payment and Fees

Instalment Plans

Year

Duration

1 Instalment Plan

0 weeks • No guarantor required

Note::The amount shown is a percentage of the total. Actual amounts may vary.

Booking Deposit

No booking deposit charged £150 advance rent required to reserve the room Adjusted against the first month’s rent

Pay In Instalment

For 2026/27 AY: 51-week booking Termly plan: 4 instalments First payment: 6th August 2026 (3 weeks rent) Remaining balance split across: 30th September 2026 14th January 2027 30th April 2027 Monthly plan: 12 instalments First payment: 6th August 2026 (3 weeks rent) Remaining balance split across 11 monthly payments (Sep 2026 – July 2027) Annual plan: 1 instalment Full rent due on 6th August 2026 44-week booking Termly plan: 4 instalments First payment: 6th August 2026 (3 weeks rent) Remaining balance split across: 30th September 2026 14th January 2027 30th April 2027 Monthly plan: 11 instalments First payment: 6th August 2026 (3 weeks rent) Remaining balance split across 10 monthly payments (Sep 2026 – June 2027) Annual plan: 1 instalment Full rent due on 6th August 2026 Additional conditions “Pay before you stay” model: First rent payment required before move-in Bookings made on or after 7th August 2026: First payment due at time of booking

Mode Of Payment

Bank transfer Card payment

Guarantor Requirement

Required if: Tenant chooses to pay in instalments Guarantor conditions: Must be 25+ years old Must be in full-time employment Must be a homeowner and/or renting accommodation Must sign guarantor agreement Liability: Responsible if the tenant fails to pay rent International guarantors accepted Third-party guarantors accepted

Frequently Asked Questions

Do I need to be a student?

Yes their developments are only for students.

Do I need to pay a deposit?

No, they do not charge deposits. However, to reserve a room you will need to pay a £150 advanced rent payment. This will be taken of your first months rent.

Can I book with friends?

Yes! You can book with friends and they’ll try their best to position your rooms as close to one another as possible.

Can I see who else has booked in my flat?

They have a closed Facebook group set up for each of their property locations – the best place to find the answer to this question is to join as soon as your booking is secured and start socialising with your new housemates!

How old do I need to be to live at property?

They accept all full time students over the age of 18.

View all Questions (53)

Will you contact my guarantor directly about my tenancy?

As you are in a tenancy agreement with them, they will use you as the first point of contact and contact you directly. They will only contact your guarantor if there is a delay in payment or they have concerns over the terms of your tenancy agreement being followed. If you have specifically given consent or stated otherwise, they will of course follow your preferences and provide your chosen person with the right information.

What bills do I need to pay when I stay with property?

All utility bills including broadband Wi-Fi and contents insurance for your belongings are all included.You are responsible for the purchase of a TV license if you intend to watch or record live terrestrial TV programmes or use BBC iPlayer, even if you have been provided with a TV by property.

What happens if I can't pay my rent on time?

Please come and talk to them, they know it can be stressful to manage your finances when studying and their team will be able to help if you are prompt in letting them know. They will always work with you to find the best way for you to pay your rent.

What happens if my rent payment isn't made within 14-days of the due date?

You will be required to pay interest at the rate of 3% above the base rate of Bank of England (calculated on a daily basis) on the unpaid amount of any sum due to property which is not received within 14 days of the due date (whether demanded or not and without prejudice to any other remedy) for the period beginning on the due date until the date it is received in cleared funds inclusive of both dates.

What if I run into financial difficulties before or during my stay?

Their onsite teams are dedicated to providing you the support you need. If you run into any kind of financial difficulties before or during your stay, please reach out to a member of the property team for advice.

When is the Welcome Hub open?

A team member will be available 24-hours per day. If a team member isn’t available at the Welcome Hub when you visit, just call the number at the desk and someone will assist you.

Do you have staff at your properties?

Property has a team of trained staff on site to respond to your needs. Their job is to make your property experience as enjoyable and safe as possible 24/7. Their on-site Welcome Hub desks are open 24/7 with a fully trained team member to answer any questions, respond to any issues, offer advice and ensure a friendly face is there to greet you every day and every night. They also have a highly skilled, in-house maintenance team available around the clock. They’re there to resolve any maintenance issues quickly and efficiently – keeping the site safe and secure. While most students settle into living away from home quickly, they understand it can take a little longer for some than others. So, while their tenancy agreement limits how far they can get involved, their people are trained in mental health and first aird to offer advice that helps residents to overcome a range of issues.

What is there to do at property?

The real question is what isn't there to do at property! Here are just a few of the ways in which they give their residents a truly unforgettable experience during their stay:

Weekly events calendar
Gym with class timetable and personal training
Picture house with regular movie nights and presentations
Social lounges with ping pong, pool and table football
Private dining rooms
Gaming areas
Away Day property Trips
Skills Workshops from Industry Experts

How do I get to know people at property?

Their communal zones and weekly events calendar mean that getting to know like-minded people at property won't be an issue! Keep an eye on their social media channels to see what they get up to.

Can I bring pets?

Unfortunately not however they do have dog therapy workshops for those who miss their pets!

As a disabled person I have specific living needs, can property cater for these?

They make every effort to ensure that their accommodation is accessible for all and they will always do everything they can to find you suitable accommodation. All property buildings have step-free/level access. Adaptations can be made to their studios including grabrail provision in bathrooms, stair lifts in accessible rooms, visual fire alarms and assisted door opening devices if required. They can provide information on the availability of disabled parking for customers, there are accessible toilets in the communal areas for visitors.

Do I need to bring any furniture?

All their rooms come complete with high quality furnishings that provide space to store your belongings. Because of fire restrictions, you are not allowed to bring your own furniture or large appliances.

Will I get a cleaner?

You will receive a free clean each semester and also when you move out, meaning it is hassle-free for you. If you would like a more regular clean then you can upgrade at an extra cost.

Can I bring my car?

Some of their locations have additional guest parking available and all their buildings are in great city centre locations that are close to the University and have great links to public transport, so they hope this reduces your need to have a car on site.

Where do I wash my clothes?

All their residences have an on-site laundry room with washing and drying machines that can be used at an extra cost. The laundry rooms are also open 24 hours a day.

Do I need to move out during the holidays?

Your property contract is for a fixed length of time – so your room is yours throughout that period. That means that you don’t have the hassle of moving your belongings out during the Christmas or Easter vacations, and you can choose to stay in your property over these holidays if you want. It’s usually possible to book additional accommodation over the summer period if you want to stay then too. But they advise booking early to ensure rooms are available.

What should I do before I move out?

Before moving out, it’s best to arrange an inspection with a member of the management team. You have joint responsibility for shared living areas, and individual responsibility for your own room. On the moving out day, you’ll need to vacate the premises before a certain time – just ask if you’re unsure.

How do I make a complaint?

Property is committed to delivering great service at all times. However, they accept that there may be times when they don’t get things right first time. If you wish to make a complaint, please take a look at their complaints policy to follow the correct procedure.

Can I have overnight guests?

Yes of course. property is your home, so you can have guests staying over from time to time, but they do ask that you let the on-site team know and for health and safety reasons, you will need to sign overnight guests in at the Welcome Hub. They ask that overnight guests, stay no longer than 2 consecutive nights per week. If you have any longer-term requests, please discuss this with the accommodation's General Manager.

Do I need to pay council tax?

Property are not responsible for paying council tax, this is the sole responsibility of the tenant. If you are a full time student, you can however apply for an exemption.To count as a full-time student, your course must:
1. Last at least 1 year

2. Involve at least 21 hours of study per week
If you study for a qualification up to A level and you’re under 20, your course must:
1. Last at least 3 months

2. Involve at least 12 hours study per week

Is there free WiFi at property?

WiFi, including unlimited uploads and downloads, is accessible in your room and throughout the building at no extra charge. The speed of wireless connectivity is up to 50Mbps per device, and up to 100Mbps for wired connectivity. To connect to the WiFi join the property network. To ensure there are no inactive devices connected to the network, the system will require you to reconnect every 30 days.

How safe are property properties?

Property takes safety seriously. They have a dedicated member of staff or security guard on-site 24 hours a day, 7 days a week to give you peace of mind. Their Electronic door entry systems, intercoms and CCTV ensure that everyone who lives with them benefits from the highest security standards, so the only thing they have to worry about is your studies.

What happens if I have a maintenance problem?

Property has a dedicated caretaker team to respond to and solve your maintenance issues. They respond to every issue quickly and, if possible, will complete the repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged. When this happens, they’ll keep you updated on the progress.

What does a fully fitted kitchen mean?

Property designs homes that provide everything you need to enjoy living with them. Their apartments and suites come kitted out with all your cooking appliances: cooker, hob, oven, fridge, and microwave.

Do I have to share my bathroom/kitchen?

Their studios have an ensuite bathroom and kitchen area within the room meaning you won’t have to share a thing. If you have booked a shared apartment, then you will have a private ensuite but share a communal kitchen and lounge area perfect for relaxing with your friends.
There is a communal student area outside of your studio that has individual and group study spaces, pool tables, gym facilities and huge comfortable social areas for you to enjoy whenever you need a break from university work.

Is contents insurance included?

Contents insurance is automatically included with your rent. When you arrive, they’ll provide you with details of the policy and, if you need anything extra adding to the cover, you can contact the provider to make an upgrade.

Does property offer bike storage?

They have plenty of secure bike storage space at all of their residences.

Can I smoke in my room?

No. As per your tenancy agreement, it is not permitted to smoke inside any property building. There are designated smoking areas which you are welcome to use.

What happens if I lose my key fob?

They have a property staff member of security guard on the premises 24 hours a day to help with any enquiry. Their team are more than happy to help with any issue, especially helping you accessing your room when you get locked out!

What are the House Rules?

You will receive a copy of their House Rules via email before moving in, please ensure you read through them prior to your arrival.

Do I need a visa?

If you are a foreign national, in order to take up your offer at your preferred University, you will need a UK visa.

Can I visit my son/daughter living at property?

Of course! They love having their guests’ friends and family come to visit them. Please check with their management team to check what's possible and they will be happy to assist.

I'm worried about my son or daughter living away from home?

They pride ourselves on providing a safe and supportive environment for your son or daughter, and their teams are trained in first aid and mental health awareness, and actively encourage healthy lifestyles through their calendar of social events and activities. If you ever have concern for your child, they are here to listen and provide help in any way they can.

Will my son/daughter be safe at property?

All of their property accommodations have CCTV and are only accessible with a secure fob, while each and every room has its own individual locking system. Their property team are also ready and prepared to support you 24-hours per day no matter how big or small the incident may be.

Can I visit my son/daughter living at the property?

Of course! They love having their guests’ friends and family come to visit them. Please check with their management team to check what's possible and they will be happy to assist.

How can I prepare my son/daughter for university?

Help your son/daughter pack for university with their easy packing checklist. This outlines all of the useful bits and bobs they will need to make their room feel like their home away from home. Rest assured that they provide complimentary contents insurance.
They understand that your son/daughter may also feel nervous meeting new people, so they create a Facebook Group for each of their developments, so they can 'virtually' meet their new flatmates before arriving. They also provide regular events and updates on these groups throughout the academic year, helping to build the anticipation.

How can I get in touch if I'm concerned about my son or daughter?

They're always happy to pick up the phone and have a chat. If you have any concerns or questions about your son or daughter, you can always get in touch directly with the General Manager at their chosen accommodation.

Will my son/daughter be safe at the property?

All of their student accommodations have CCTV and are only accessible with a secure fob, while each and every room has its own individual locking system. Their property team are also ready and prepared to support you 24-hours per day no matter how big or small the incident may be.

I'm worried about my son/daughters wellbeing?

Mental health and wellbeing is so important to them. Whilst living with them, your son/daughter will be surrounded with amazing opportunities and experiences that boost their wellbeing, personal network and life-skills. And they hope to make them feel energised, connected and inspired.
They also work with Dr Dominique Thompson from Buzz Consulting, she’s an expert in student mental health and works with them to improve their student’s wellbeing. Whilst they cannot provide counselling for students, they can refer them to a specialist for further support.

Where can my son/daughter get additional bedding and kitchen items from?

They have partnered with Unpacked to sort you out with bedding packs, kitchen packs & other essential items. These can be delivered directly to your new home at the property.
Their accommodation addresses are all pre-loaded into the ordering portal at the checkout.

How can I keep up to date with what my son/daughter is up to?

Like them on Facebook or follow their Instagram to see all the latest photos and updates from life at the property. It might be difficult, this way you'll feel reassured that they're busy and having a great time at all the events and activities!

Who can be my guarantor?

A guarantor is someone over the age of 18 who takes joint financial responsibility for your tenancy and is liable to pay your rent if you are, for any reason, unable to pay an amount owed to property. You will need to name a guarantor when you make your booking if you select to pay your rent in instalments. This person will need you chose to be your guarantor will need to be UK based and sign a guarantor agreement and they have the right to pursue this person for any outstanding payments and it is therefore important your guarantor understands the liability.

Can a dual occupant be added to my tenancy?

Dual occupants need to be arranged and approved before check in by emailing. They can not be added on once the tenancy has started. Where possible, all dual occupants need to be arranged at time of booking. Once a dual occupant has been approved, any changes to this needs to be sent for approval before changes to the booking can be made. Dual occupants need to be full-time students and residents for the full tenancy (along with the main tenant). Any exceptions to this need to be arranged and agreed by the team prior to booking.

Is food and drink available onsite?

Yes! Oaka is an Asian cafe and supermarket on-site at true Manchester, Salford which serves fresh dishes including; dumplings, steamed buns, sushi and also warm food, including; chicken curry, pork ribs and ramen. Otherwise, they're lucky enough to have some of the city's best bars, pubs and restaurants located right on their doorstep. Unfortunately Oaka is not available across all locations.

Where can I register a bank account?

Whilst living in the UK, you will find it a whole lot easier having a UK bank account. Many British banks offer students a range of deals for setting up an account, so do a little research before making a final decision.

What are the best ways to get around?

If you are a UK student, you are entitled to travel discount cards that apply to national train and bus networks across the country. Here are some travel options to help you get started: Young Persons Railcard - If you are 25 and under, these cards are £30 for the year and saves you 1/3 off train travel Young Persons Coach Card - If you are 26 and under, these cards are only £10 for the year plus p&p or £25 for 3 years plus p&p and allows you 30% off National Express bus journeys Subway Smartcard - Special to Glasgow, these cards are a flexible, reusable and quick way to travel on the subway. You can register for a smartcard free of charge online. Uber - If you wish to travel by taxi, Uber is a simple App to download and order taxis straight from your smartphone.

How do I set up a UK mobile phone?

If you are an international student coming from abroad, they recommend buying a UK SIM card for your phone to help keep bill costs down. There are two options you can choose from if you are looking to set up your phone here in the UK. Pay-as-you-go - This is the easier option as most phone providers offer SIM cards that allow you to top your phone up as and when you need too Contracts - If you haven’t lived in the UK, starting a contract may prove more difficult but there are a range of providers who offer different deals so shop around before making a decision. Here are some UK phone providers to help you get started, however talk to any of their staff who will be able to help: EE O2 - As an O2 customer you can receive priority tickets to gigs and events across the UK Vodafone Three.

How do I register with a local doctors surgery?

It is important that whilst you are living in the UK that you register with a doctor. As a full-time student, you may qualify for free NHS treatment. Depending on which university you are with, they will be able to provide you with details of medical and dentistry practices in the area.

How do I complete onboarding with two bookings?

Property Management will help guide you through the necessary steps to complete the onboarding process and confirm your bookings, if you have more than one reservation.

Can I view a room?

Of course, their properties are open 24/7 and they always have somebody at the Welcome Hub to greet you.

Can I visit my son/daughter living at true Property?

Of course! They love having their guests’ friends and family come to visit them. At the moment, though, due to Covid-19 legislation, there are local restrictions on visiting other households so please check with their management team to check what's possible.

Does true offer bike storage?

They have plenty of secure bike storage space at all of their residences.

Will I need to buy my own TV licence?

Here at true, they pay for all TV licences in the shared areas, so this includes their shared kitchens/lounges and theirTV's in social spaces. If you wish to use the TV in your room to watch Freeview channels or on demand services, then you will need to purchase your own TV licence, you can do this via TV Licence - TV Licensing ™.

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