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Note:-Offer is valid for 2020-21 Academic year Only.
This incentive is on offer to the next 10 bookings.
As far as your living experience is concerned, City Heights is the perfect student accommodation that ticks all the boxes. Cardiff University is a 16-minutes walk away, so students can reach their lecture halls without delay. There is a Costa Coffee & Tim Hortons on the doorstep Hoffi Coffi is a good 15 minutes walk away. During your spare time, you can also head to the campus library to make progress on your reading goals. The University of South Wales, Cardiff Campus also takes 15-minutes to reach by bus.
The area is well-connected to the entire city via public transport, with the nearest bus stop right at your doorstep. When there is a long weekend ahead, plan a getaway with your friends via the nearest train station, Cathays, at an 11-minutes walk away. International students will be glad to know that Cardiff Airport is a 33-minutes drive away by car. When youre running out of groceries, the nearby superstore, Tesco Metro, will come to your rescue.
Each room at City Heights is furnished to the highest of standards, keeping in mind the comfort of students. When youre done studying, head to the TV room where you can watch the news channel or catch up on your favourite shows. Whats more, you can always organise a movie marathon with food and drinks, and spend a quiet night in. The accommodation also has a fully-equipped gym which is great for those who want to work out every now and then.
distance
- Cardiff University is less than a 10-minute walk away
- City heights are 15 minutes from the University of South Wales.
- Royal Welsh College of Music and Drama Campus is 0.7 miles away.
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Some of the best views in the building looking out towards Caerphilly Mountain, Cardiff or Cardiff University
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Booking Details
Cancellation Policy
1. Cancellation By You - 14 -day Cooling Off Period
If you choose to cancel your booking with the property management, you have 14 calendar days after receiving the original Accommodation Offer to do so to get a full refund of the Holding Deposit paid. If you have made your booking less than 14 days before your scheduled check-in date, you may cancel your booking until the earlier of
(a) 14 days after receipt of the Accommodation Offer email and
(b) the date you actually check-in.
You may cancel your booking by sending an email to the relevant Accommodation Office email address. The property management will refund your Holding Deposit within 7 calendar days of cancellation. If you cancel your booking after the 14 calendar day cool off period, you will not get your Holding Deposit returned to you and you, and your guarantor if reasonable, will be required to meet the obligations set out within the Tenancy Agreement.
2. Period Before You Enter Into Your Tenancy Agreement
The Landlord and the property management reserve the right to not return your Holding Deposit and cancel your booking on notice if:
2.1 We take all reasonable steps to enter into the Tenancy Agreement before the deadline and you fail to do so, for example, if you fail to complete your application or provide guarantor details and supporting documentation in good time;
2.2 You provide us with relevant false or misleading information; and/or
2.3 We are prohibited from entering to the Tenancy Agreement because of the Immigration Act 2014.
3. Period From And Including When You Have Entered Into The Tenancy Agreement Covid- 19 Coronavirus
If you have entered into the Tenancy Agreement and you cancel your booking after the 14 calendar day cool off period, we will release you from the contract up to and including 23rd August 2020 where you meet the following criteria and can provide evidence:
If you are a first year prospective undergraduate student and your offer of a place at your preferred University/Higher Education institution is withdrawn because of you not achieving the required entry grades or you have surpassed your required entry grades and choose to go to a different University.
In order to meet the criteria you will need:
o To provide a written rejection letter from your chosen university/higher education institute within 72 hours of your exam results being published
o To provide a copy of the acceptance letter from your new university.
If you are unable to travel due travel restrictions as a result of Covid-19 and that travel restriction can be verified
Where proof is provided in accordance with these terms and conditions and to our and the landlords reasonable satisfaction, you will be entitled to cancel the booking and you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation.
Failure to obtain a UK Visa
If you fail to obtain a UK Visa before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made, so long as you provide within 72 hours of receiving your official confirmation:
Supporting official evidence that your Visa was declined
Written confirmation that you wish to cancel your booking
Cancellation for any other reason
If you have entered into the Tenancy Agreement and you wish to cancel your booking after the 14 calendar day cooling off period and you do not fit into our eligible criteria above. You will not get your Holding Deposit returned to you, and you and your guarantor, will be required to meet the obligations set out within the Tenancy Agreement regardless of whether you have collected your keys.
If you cancel your booking and are able to find an eligible replacement tenant, subject to our agreement, you will be released from the contractual obligations as set out in the Tenancy Agreement. Any overpaid rent will be refunded to you, less an amount equal to your Holding Deposit as a cancellation fee. The site team will confirm your official release date.
4. Cancellations After You Have Moved Into The Accommodation
4.1. We hope you have a happy stay in your accommodation, but if for any reason you decide to leave during your contracted term, the landlord may agree to release you from your contract. Providing the conditions set out below are met:
4.1.1. You agree that you will not transfer or sublet the tenancy created by the Tenancy Agreement to anyone else without obtaining our written consent in-line with point 11.1(m) of the Tenancy Agreement.
4.1.2. You find a suitable replacement to take a new Tenancy Agreement for your room for the remaining period of your contract.
4.1.2.1. Replacement tenants must be 18 years old or over and enrolled as a full time student in a university or college in proximity to the accommodation. Where the accommodation has agreements with set universities, the replacement may be restricted to that university - Please check with your Accommodation Team.
4.1.2.2. The incoming tenant must enter into a Tenancy Agreement with us and pay sums due within this agreement.
4.1.2.3. The incoming tenant, where reasonable, must provide a suitable Guarantor. TheGuarantor must accept the Terms and Conditions set out in the Tenancy Agreement.
4.1.3. Refunds due will not be processed until the replacement taking over the contract has signed the Tenancy Agreement, paid and moved into the accommodation.
4.1.4. If you do find someone to take over your contract, you will need to pay a 50 administration fee.
4.1.5. If you fail to find someone to take over your tenancy, you will be responsible for paying thefull rent until the end of your contracted time at the accommodation.
5. Cancellations By Management Or The Landlord
Our terms and conditions require you to sign your Tenancy Agreement online within 14 calendar days of receiving the Offer of Accommodation. If you fail to sign your agreement within this timescale, we may cancel your booking, giving notice by email and you will forfeit any booking fee paid if it is outside the 14 calendar day cooling off period above.
If you fail to check-in on your accommodation start date and you have not signed your agreement, we may cancel your booking at any time by giving notice by email. If you are outside the 14 day cooling off period, your Holding Deposit will not be refunded.
Once you have signed your Tenancy Agreement, it may only be terminated if we mutually agree to do so or in the circumstances set out in point 3 above.
Payment Details
Rent Payments:
Pay in Full
Pay in 3 instalments with a UK Guarantor - first due before moving in, second in January and third in April
Mode of Payment:
You can pay via Recurring Card, Direct Debit or via Bank Transfer. Cash and Cheques will not be accepted and will be turned away if presented at site.
Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the Accommodation Team directly for details.
Frequently Asked Questions
Is there an age limit for booking?
Do you provide female only accommodation?
Can I choose who I live with?
Am I allowed to have guests?
Is there always a member of staff available?
Are there social events organised for the residents?
Can I bring my own electrical equipment for cooking, i.e. rice cooker?
Who cleans the room and the communal area?
Can I smoke in the accommodation?
What happens if I dont get on with my new flatmates? Can I swap rooms?
What if something in my flat breaks or isnt working?
Can I have pets?
Can I have my groceries delivered to site?
Do I have WiFi?
Why do I need a Guarantor?
What does being a Guarantor mean?
I am an International Student and do not have a UK Guarantor Housing Hand specialises in working with international students and will be able to act as your UK Guarantor. For any further queries you can contact Housing Hand directly: www.housinghand.co.uk Tel: 0207 205 2625 Email: team@housinghand.co.uk
What is Housing Hand?
How do I apply for The Housing Hand Guarantor Service?
How much does the service cost with Housing Hand?
For students the fee will be between 60-95% of your monthly rent with the minimum price starting at 295 for 12 months cover. The exact cost depends on your personal details and several factors including the amount of your rent, you will be given a no obligation quote for the cost of the service on application.
I have booked a room but failed to obtain a visa, can I cancel my booking?
Whats provided in the bedroom? Do I need to bring my own bedding?
Can I move in before my contract starts?
Can I stay over the summer?
What documents do I need to check in?
What time can I arrive?
Is there somewhere to park when we are unpacking?
I will be arriving out of hours on move in day, is this okay?
Who will I meet on move in day?
Can I move out early?
How to report maintenance?
Can students have post and parcels delivered?
We cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although we will make every effort to ensure the students get their mail safely, we will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. We also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students dont collect their mail within 4 weeks it will be returned to the sender.
Paying rent When making a booking, we will ask our students to pay a 250 non-refundable booking fee (with an exception of a 400 booking fee for The Sidings and a 350 for Gallery Apartments). This is to secure the booking of their room and ensure it is held for them. Once the tenancy commences, this booking fee becomes a refundable deposit. It is held in the Tenancy Deposit Scheme, an independent deposit holder. This will be refunded to the student in full at the end of their tenancy if there are no outstanding arrears or damage to their room and/or communal areas. For more information on cancellation or payment please visit the Payment Methods section.
How do you allocate rooms?
Do I need to have a UK-based guarantor?
What is a guarantor?
The landlord has the right to pursue the guarantor for recovery of outstanding monies therefore, it is important that any guarantor understands their obligations
How many instalments can rent be paid?
How can I make a payment?
Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the Accommodation Team directly for details.
Are there any additional bills to pay?
Do I have to pay council tax?
*With the exception of Edinburgh College Residences.
How secure is the accommodation?
Fire Safety All of the properties have been specifically designed to be used by students. These properties have benefited from significant changes in fire safety, building regulations and coherent fire and management strategies. We have extensive fire safety systems in place in all the buildings. We are also audited by our own internal team, as well as external consultants, on a regular basis to validate, and if necessary update, our extensive fire safety systems, policies and procedures.