You can check in from your tenancy start date, which can be found on your contract. If you would like to check in earlier, please fill out the form with details of your request. Subject to availability. Additional charges may apply.

Can someone else collect my keys?

They are only able to provide your keys to you. Don’t worry if you can’t collect your keys at the start of your tenancy, simply let them know, and They'll make sure your keys are waiting for you at reception when you arrive.

How can I order bedding and other essential items?

They have partnered with noah so you can order all essential items, and have them ready and waiting for when you arrive. Noah offers free next-day delivery, and by using the code.

I can’t bring/carry all of my luggage – what can I do?

You can arrange for your luggage to be delivered in advance of your arrival. Their approved partner, can support you with the following services: They offer a recorded and insured service, and as, you can take benefit from a £50 discount on your first order. They cannot accept responsibility for lost or damaged items caused during collection/removal/delivery of your belongings. Room packing with storage Room packing with shipment (Internationally) Room packing with relocation (the UK only) Room packing and move to another room within our Village

I’m arriving from another country – what do I need to do?

You can visit our page for information on moving to the UK to study.

What should I do if I can’t check-in at the start of my tenancy?

Don’t worry if you can’t collect your keys at the start of your tenancy, simply let us know and they'll make sure your keys are waiting for you at reception when you arrive – see the Booking a check-in slot section for more details.

What should I do if I don’t have an ID?

They can accept a valid passport, driving licence, or national ID card as proof of ID. If you don’t have any of these, please bring any proof of ID that you have (e.g., a bank card, a recent bill or bank statement, or. Their team will check this and will need to ask a few security questions before they can provide you with your key.

Your bedroom will have a bed, desk, chair, wardrobe, and either curtains or blinds. For more information on what is included in your room and flat, please check the website Bedding, crockery, cutlery, and cooking utensils are not provided, but we have partnered so you can order all essential items, and have them ready and waiting for when you arrive.

Where do I collect my keys?

You can collect your keys from the village reception when you arrive. We request that you book a check-in slot to let them know when you plan to arrive – see the Booking a check-in slot section for more details. All their properties have staff available 24 hours a day, seven days a week including Bank Holidays. If you arrive and there is no one available, or if reception is closed, it may be that our team is out in the property, or at one of our nearby villages.

You can check in from your tenancy start date, which can be found on your contract. If you would like to check in earlier, please fill out the form with details of your request. Subject to availability. Additional charges may apply.

I’m running late – what should I do?

Don’t worry if you are running late on your arrival day and will miss your check-in slot – you will still be able to check-in, but there may be a slight delay. Alternatively, you can log in to the resident portal and amend your check-in slot at any time (subject to availability).

What should I do if no one is available to check me in?

All their properties have staff available 24 hours a day, seven days a week including Bank Holidays. If you arrive and there is no one available, or if reception is closed, it may be that our team is out in the property, or at one of our nearby villages.

Do I need to pay rent before I arrive?

Rental payments are due in line with the payment schedule in your contract. You can review your payment schedule. Please note: If your first rent instalment is due on 1st September, it will not be taken by Direct Debit or Recurring Card Payment, and you will need to make this payment manually in the portal.

What do I need to do before I check-in?

Please note:If you complete all the steps above and don’t receive your check-in barcode.They recommend going through each area of your resident portal in the lead-up to moving in, checking you’ve provided all the required information and payments (where required). Below is a helpful move-in checklist:E-induction: Before you arrive, you need to complete a short e-induction in the resident portal . Please note:Arena Village residents are not required to complete the e-induction, and the university will contact you directly.Emergency contact details:If you haven’t done so already, please update and save your emergency contact details in the resident portal Pre-arrival rent instalment:If your first rent instalment is due on 1st September, itwill notbe taken by Direct Debit or Recurring Card Payment, and you will need to make this payment manually in the resident portal. Termly rent instalments:You need to set up your payment method for termly instalments. You can update your payment details in the resident portal. Guarantor information:If your booking requires a guarantor, please ensure you have added or updated their information in the resident portal Check-in barcode:If all the steps above have been completed, you will receive an email containing your check-in barcode three days before your contract start date. Please present this, along with a form of photo ID, when you arrive at the village. This helps our team to confirm we have all the information we need to check you into your new home.

Can I get a booking a check-in slot?

They ask you to book a check-in slot ahead of your move-in date to avoid unnecessary queues and congestion. Check-in slots go live on the dates listed in the table below for each village, and can be booked via the portal.Please note:you will not be able to book a check in slot before the dates below.

Is parking available for check-in?

Parking availability varies depending on location, and where it is available, you may experience severe delays due to the number of residents checking in at the same time. Please review for parking information at your village.

Where can I find directions?

The best way to find directions is by searching for the address and postcode of the village on a sat nav, or a navigation app (e.g., Google Maps, Waze, etc.). You can find addresses for all our villages on the page.

Can I see a photo of my room?

They don’t have pictures of all rooms, but They have plenty of photographs of the different room types at each location. Find the room type you have booked, and scroll through our selection of images. Please note, that all website images and show flats are representative of each particular room type but are not identical. For example, your allocated room will have all the same features, however, the layout, size, shape, colour theme, and condition can vary.

Do I need to complete an inventory check?

Yes – it is very important that you complete your online room inventory in the portal within 72 hours of checking in. This acts as your record of the room condition when you arrived and will be useful for us in helping you to get your deposit refunded at the end of your stay.

Do you provide bedding?

For more information on what is included in your room and flat, please check the tab in the portal Bedding is not provided, but we have partnered so you can order all essential items, and have them ready and waiting for when you arrive.

Do you provide cooking utensils, crockery, and cutlery?

For more information on what is included in your room and flat, please check the tab in the portal. Crockery, cutlery, and cooking utensils are not provided, but we have partnered with so you can order all essential items, and have them ready and waiting for when you arrive.

Will I have internet access when I arrive?

Upon arrival, you will have immediate access to free, unlimited, high-speed Wi-Fi via our ASK4 network. Simply open your internet browser when you arrive, fill in the registration form, and the world (wide web) is your oyster.

Your bedroom will have a bed, desk, chair, wardrobe, and either curtains or blinds. Bedding, crockery, cutlery, and cooking utensils are not provided, but we have partnered so you can order all essential items, and have them ready and waiting for when you arrive

What size bedding do I need?

All bed size information is available on the property page of the accommodation you booked. Simply find the city and property you have booked then find the room type you have booked, and the bed size information will be available. UK bed size info: Single = 90cm x 190cm Small double (or 3/4) = 120cm x 190cm Double = 135cm x 190cm

Are COVID-19 restrictions in place?

The UK Government removed all COVID restrictions on 24th February 2022 in England, and on 30th May 2022 in Wales. As such, our properties no longer have any COVID-19 restrictions in place. We continue to monitor updates and changes from the Government, but there are still steps you can take to reduce the risk of catching and spreading COVID-19.

Can my family/friends stay over after helping me check-in?

Whilst you are allowed to have guests stay over during your tenancy, they politely ask you to consider not having anyone stay over during the busy check-in period. This is to encourage everyone to feel comfortable in their new home and meet new people. Please speak to a member of the Village Team when you arrive if you have any questions or special requests.

Do I need to get vaccinated before I arrive?

All COVID travel restrictions were lifted for passengers entering the UK on 18th March 2022. We will not ask you to confirm your vaccination status when you arrive.

Do I need to take a COVID-19 test before I arrive?

All COVID travel restrictions were lifted for passengers entering the UK on 18th March 2022. We will not ask you to confirm your test status when you arrive.

How can I make friends before I arrive?

We have created closed Facebook groups for most of our villages where we’ll share important info, including upcoming events and advice. It is also a great way for you to chat with your new neighbours before you arrive!

Where can I find local safety information?

We have a range of measures in place to give you peace of mind and ensure you feel safe during your stay. All our villages have a dedicated health and safety noticeboard with information, tips, and advice on how to stay safe.

I’m worried about starting university and moving home – any advice?

We have a blog that gives lots of tips and advice for people making the transition to university life.

What should you do if you are moving out before your flatmates?

Be sure to lock your bedroom door before you leave so no-one else can use it or make a mess. You and your flatmates hold a shared responsibility for the cleaning of communal areas in your flat, such kitchens, corridors, and/or living space, so you’ll need to make sure these areas are clean and tidy before you leave, and that all personal belongings have been removed. Any charges for communal area cleaning and/or removing of belongings will be shared equally between all flatmates responsible. You can request that our team conduct a face-to-face check-out inspection on the day you leave, but this may not always be possible depending on our availability at the time. If we are not able to conduct a face-to-face check-out inspection, you can email photos of how you left your room and communal areas to us. This can be especially useful if you’re moving out before your flatmates.

What should you do if you are moving out after your flatmates?

It’s a great idea to speak with your flatmates several weeks before check-out so you can agree how you will all help to ensure communal areas are left clean, as well as emptying cupboards and fridge freezers. By working together, the cleaning can be shared equally. You and your flatmates hold a shared responsibility for the cleaning of communal areas in your flat, such kitchens, corridors, and/or living space, so you’ll need to make sure these areas are clean and tidy before you leave, and that all personal belongings have been removed. Any charges for communal area cleaning and/or removing of belongings will be shared equally between all flatmates responsible.

what to do if your flatmates haven’t cleaned communal areas?

If your flatmates have vacated without cleaning the communal areas, you can decide whether or not to clean the kitchen yourself. Any subsequent communal cleaning charges will apply to all flatmates (including you), so we always recommend speaking with your flatmates several weeks before check-out so you can agree on how you will all help to ensure communal areas are left clean, and cupboards and fridge freezers are left empty. By working together, the cleaning can be shared equally.

what to clean before you leave?

To avoid charges for cleaning, you should make sure your room and bathroom are clean and tidy, and that your personal belongings have been removed. You and your flatmates hold a shared responsibility for the cleaning of communal areas in your flat, such kitchens, corridors, and/or living space, so you’ll need to make sure these areas are clean and tidy before you leave, and that all personal belongings have been removed. Any charges for communal area cleaning and/or removing of belongings will be shared equally between all flatmates responsible.

Should you attempt to repair broken or damaged items?

You must not attempt to repair broken or damaged items yourself, nor should you ask a friend or family member to do so for you. This could be very dangerous to you and your flatmates and may cause additional damage, which will likely result in increased damage charges. It’s always better to tell us if an item is damaged or stops working before you check out so a staff member can provide advice.

What should you do if an item was already damaged when you checked in?

They encourage all residents to complete a room inventory check when they first check in. This is to ensure we take a fair and consistent approach to damage charges during check out. They conduct their own inspections prior to you arriving, so if you forgot to tell us about pre-existing damage, or did not complete your room inventory check, they may have a record of this on our own inspection records and, in this instance, you will not be charged. If we do not have any record of the damage prior to your arrival (either from our own records, or your inventory check), they will only apply a charge if there has been malicious damage or if the repair or replacement results in a cost.

What if Damages an item was damaged during your stay?

It’s always better to tell us if an item is damaged or stops working before you check out so a staff member can provide advice. Some types of damage (e.g., light scuffs on walls) may be treated as general wear and tear (at our discretion). They will only apply a charge if there has been malicious damage or if the repair or replacement results in a cost.

What if one of your flatmates damaged something?

You and your flatmates hold a shared responsibility for any damage caused to communal areas in your flat, and if a flatmate is willing to accept full responsibility for damage caused, we will not charge anyone other than that person. If no one accepts responsibility, the charge will be split evenly between all flatmates. We will only apply a charge if there has been malicious damage or if the repair or replacement results in a cost.

What if something has broken in your flat/room?

It’s always better to tell us if an item is damaged or stops working before you check out so a staff member can provide advice. You can also raise a maintenance request. They will only apply a charge if there has been malicious damage or if the repair or replacement results in a cost to Cthe accommodation. Deposits and rent – if you paid a pre-arrival instalment before you checked inIf you paid a pre-arrival rent instalment, this went towards your overall rent and was part of your instalment schedule, so won’t be returned to you. You can review the instalment schedule for your tenancy by reviewing your contract

What if you’ve overpaid?

If you think you have overpaid your rent, please contact the accommodation and we will be happy to arrange a refund of any overpaid rent. Please note, refunds can take up to 28 days from the date of request.

when will I get my deposit back?

Your deposit is protected by the Deposit Protection Service (DPS) – the largest deposit protection scheme provider in the UK. After you vacate your room, we will complete a check out inspection, and send your Final Account Statement within seven days of your contract end date. The Final Account statement will provide information on any charges for cleaning and/or damage (if any have been applied to your account), as well as any balances due for rent (if applicable). These charges will be deducted from your deposit amount, and if they exceed the deposit amount held, you will be asked to arrange payment for the outstanding balance immediately. DPS will email you 28 days after you receive your Final Account Statement and provide details about how you can have your deposit returned by them. You will then need to log into the DPS website and complete specific actions before they will return your deposit.

What if Moving out before then end of your contract?

You are welcome to vacate your room before your contract ends. You’ll need remove all personal belongings, return your keys, and tell a member of staff that you’re leaving early. If you do decide to check-out early, you won’t be entitled to any rent refund.

Newport Student Village, Newport

Usk Way, Newport, NP20 2DZ, United KingdomView Distance From Universities

Bike storage

laundry facility

bills included

From £129/week

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Videos

3D View

Newport Student Village is one of the most popular student accommodations in Newport. This property offers a wide range of 1 Bedroom apartments to choose from. Located in the central area of the city this property has many major Universities present in the nearby location as the University of South Wales is just a 5-minute walking distance and Cardiff Metropolitan University (Cyncoed) is located at a driving distance of 21 minutes.

Features

All the Rooms available here are fully furnished and ready to use. Free High-speed Wi-Fi helps you with your academics as well as fulfills your daily entertainment needs. Laundry Facilities make your day-to-day tasks easy and with a private kitchen you can always prep your favorite comfort meals after a long week hard week at college. 24-hour surveillance helps you to stay carefree, you don’t have to ever worry about your belongings and the best part is that you don’t have to worry about keeping up with all these bills as all bills are included in the rent.

Location and What's Hot?

While staying here you will never run out of plans as there are so many Restaurants, Bars, Pubs, and Café located in and around this neighborhood. The Burger House is a 6-minute walk or if you want to catch up with your friend over a hot cup of cappuccino then you can visit Arts House Café which is located within a walking distance of 8 minutes from this property.

Commute

You don’t have to worry about traveling around the city as the public transport connectivity is really strong from this place. Kingsway Centre Bus stop is located a 7-minute walk and Newport Train station is just a 6-minute drive from this property.

Room Amenities

Double Bed

Free Wi-Fi

Study desk and chair

Wardrobe

two-seater sofa

large windows

En-suite bathroom

kitchen

Furniture and private study space

Common Amenities

Bike storage

Laundry

Common room

Accessible room

On-site parking

Free events

River-side location

Bills Included

Wifi

Electricity

Water

Heater

Safety and Security

24/7 security

Contents insurance

Room Types

Bronze

£129 - £139/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Area11 sqm

Deposit£250

Room Amenities

Single Bed

Desk

Wardrobe

Your Bronze room includes an en-suite, single bed, a roomy study desk and chair, wardrobe, heating and high speed WiFi. Enjoy getting to know your flat mates in the shared lounge and kitchen.

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Videos

3D View

SOLD OUT

Duration:42 week

Move in:16 Sep, 2023

£139/week

SOLD OUT

Duration:51 week

Move in:16 Sep, 2023

£135/week

SOLD OUT

Duration:25 week

Move in:7 Jan, 2023

£135/week

SOLD OUT

Duration:34 week

Move in:7 Jan, 2023

£129/week

Looking to book this unit? Join Waitlist

Silver

£139 - £149/week/person

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Deposit£250

Room Amenities

Comfy Double Bed

Desk and Chairs

Wardrobe

Silver Rooms include everything you need as a new uni student in Newport. A comfy double bed, en-suite bathroom and desk allow you to study and relax in the comfort of your own bedroom. Enjoy the large shared kitchen and living area.

2 Images

3D View

SOLD OUT

Duration:42 week

Move in:16 Sep, 2023

£149/week

SOLD OUT

Duration:51 week

Move in:16 Sep, 2023

£139/week

SOLD OUT

Duration:25 week

Move in:7 Jan, 2023

£145/week

SOLD OUT

Duration:34 week

Move in:7 Jan, 2023

£139/week

Looking to book this unit? Join Waitlist

Cancellation Details

Cooling Off Period

Free booking cancellation in stipulated time

No Visa No Pay

Free Cancellation if student visa is not secured

No Place No Pay

Cancellation policy if admission not confirmed

University Course Cancellation/Modification

Change in Course undertaking by the university

Replacement Tenant Found

Find the replacement tenant and easily cancel your booking

Payment Details

Booking Deposit

Secure booking with this amount

Payment Instalment Plan

Flexible payment terms

Mode Of Payment

Payment via easy transaction modes

Guarantor Requirement

Guarantor requirements and policy

Newport Student Village, Newport

Features

Location and What's Hot?

Commute

Room Types

Bronze

Silver

Cancellation Details

Payment Details

Frequently Asked Questions

Do I need a guarantor?

Can I choose my room?

Can we make a group booking?

Are the dual occupancy rooms available?

Do you have rooms for disabilities and people with medical conditions?

Do you provide international student support?

Can I upgrade or change rooms before I arrive?

Can I upgrade or change rooms after I arrive?

Location