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Cashback Offer!

Book a room for minimum 40 weeks and get GBP 350 Cashback.

Note:-Valid for 21/22 Academic Year bookings only.

Luxurio offers more outside space than any other student accommodation in Loughborough is a brand new refurbished apartment! Loughborough University and Loughborough College are located close to this student accommodation. Each apartment houses 4 persons with a communal kitchen living space. The new apartments have en-suite facilities, and tv's in each bedroom. The on-site team provides 24-hour support, maintenance and cleaning staff to help students have a comfortable and relaxing stay. They also offer 24 hours CCTV and a secure bike shed. Bills for this site are all-inclusive with free internet and wi-fi. The en-suite rooms consist of a cluster flat all with brand new furnishings, and there are four bedrooms per flat with a private bathroom in each room. 


The rooms share a communal kitchen and living area. Together with a new kitchen and TVs in each bedroom, these flats provide students with the highest quality of living in Loughborough. Students at Luxurio can also enjoy the garden and green space to relax, socialise and study. Also, the Wi-Fi is free, and utilities are included in the price. The studios come as above but with self-contained cooking facilities in each room. The site will boast some of the best communal facilities in Loughborough. There will be a gym, cinema room with games facilities, e.g. pool & fuss-ball, a meeting room for students to organise group work sessions with their friends, laundrette, Office and an outside BBQ area.

Amenities

Brand New for 2021 this property has exceptional amenities Including a state-of-the-art Morsia Gym, Air Conditioning, 43 Smart Samsung TVs in all the rooms and High-speed Wifi.


Brand New for 2021 is Luxurio, a fantastic mixture of studios, en suites, and apartments with fabulous amenities designed to create the perfect luxurious home away from home and is in a great location, within easy reach of Loughborough University and just a short walk away from popular shops, bars, and delicious restaurants. With central Loughborough literally on your doorstep, youve got every excuse to explore the town!


Luxurio is perfectly located, close to key educational facilities in Loughborough to make that morning commute extra easy by foot or cycle:


Loughborough University


School of Business and Economics


RNIB College Loughborough (Sense)


Loughborough College



Living at Luxurio means itll only take 20-minutes on the bus to get to Wolfson School of Mechanical, Electrical and Manufacturing Engineering, or 13-minutes if you feel like cycling.


Get ready to enjoy your very own private space in one of our fabulous air-conditioned studios/twin studios or shared apartments, and relax watching your favourite box-set on your very own Samsung TV.


What makes Luxurio so unique is the fabulous social spaces where youre guaranteed to make friends instantly! Visit the common room, relax in the lounge, or if the suns shining, unwind in the garden or courtyard. Ever wanted your very own cinema room? At our luxury student accommodation, you can enjoy a movie after a long day of studying with your new friends, a magnificent feature to your extra special student living.


With private study rooms and study areas, you can fully concentrate on your university work with no distractions in a quiet space. Up to 250Mbps Wi-Fi is included, perfect for streaming, gaming and browsing the web. When you need to wind down, why not visit the games area and challenge your friends to a game of pool?


When the day is over, sit back and relax in the comfortable lounge area or break a sweat in our amazing gym if you feel like a workout. Enjoy a delicious meal in the fine dining room and spend some quality time with your new friends.


Your total safety is ensured with security and staff on site 24/7 as well as a state-of-the-art CCTV and a fob entry system to put your mind at ease. If you have any questions, our friendly on-site maintenance team will be available to make sure your stay is completely hassle free and comfortable. Make use of the on-site car parking, laundry room and bicycle storage, all included in our Luxurio student accommodation in Loughborough.

Community Amenities

Gym
Cinema Room
Common Room
Outdoor Area
Study Room
On Site Maintenance
Bike Storage

Apartment Amenities

WiFi
Bed
Desk & Chair
Drawers
Air Conditioning
TV in every bedroom

Security and Safety

24h Security

Configurations

Standard Townhouse Room£125/week/person
Offers2
Private Room
Shared Bathroom
Shared Kitchen
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

WiFi
TV in every bedroom
Bed
Desk & Chair

A home away from home, our Standard Townhouse Room has everything a modern student needs, and more. With plenty of storage for all your books, clothes and suitcases, your private space will always have a light and airy feel. The stylish modern fittings are the perfect base to unleash your creative spirit and decorate your new bedroom to your own taste. When its time to catch up on those deadlines, youll have your very own study space, equipped with a study desk and chair. Once youve finished your studies, catch the latest blockbusters in our on-site cinema room or squeeze a quick workout in the private, state-of-the-art gym.

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Duration:44 week
Move in:25 Sep, 2021
£125/week
Duration:51 week
Move in:25 Sep, 2021
£125/week
Looking for different dates? Contact us
Classic Ensuite£135 - £158/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

Bed
Desk & Chair
WiFi
TV in every bedroom

Sink in your cosy bed after a long day of lectures, or freshen up in your own, private en suite bathroom. Benefitting from plenty of storage space and practical desk and chair, the classic en suite is a perfect choice for the modern student. Want to make some new friends? Our on-site games room, cinema room and private gym offer tons of opportunities to enrich your social life!

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Duration:46 week
Move in:25 Sep, 2021
£135/week
Duration:51 week
Move in:25 Sep, 2021
£148/week
Duration:48 week
Move in:25 Sep, 2021
£152/week
Duration:44 week
Move in:25 Sep, 2021
Sold Out£158/week
Looking for different dates? Contact us
Classic Townhouse Room£137/week/person
Offers2
Private Room
Shared Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Modern and spacious, our Classic Townhouse Room will allow you to relax and unwind in your own, luxurious space. Sink in the comfortable bed, after a long day of studying, or focus on your deadlines at your very own study desk. Equipped with ample storage, youll be sure to have plenty of space in the Classic Townhouse Room. And when youre done with studying, make sure to have some fun in the on-site games room, or catch a movie in the private cinema.

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Premium Townhouse Room£155/week/person
Offers2
Private Room
Shared Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

WiFi
Bed
Desk & Chair
TV in every bedroom

Who doesnt love a bit of extra space? Our Premium Townhouse Room is designed with modern fittings and fantastic features, plus some extra floor space, ideal for your morning yoga. The ample storage space will ensure your room retains the light and airy feel, with plenty of light to brighten up your day. When you need to focus on your deadlines, retreat to your very own study desk with no distractions. And if you really need a quieter space, we have an on-site study room too!

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Deluxe Townhouse Room£162/week/person
Offers2
Private Room
Shared Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Take a look at our Deluxe Townhouse Room, created with the modern student in mind. With plenty of storage, and modern fittings, you can unleash your creativity and decorate to your linking, creating the perfect home away from home. Have a laugh with your flatmates, catching the newest rom-com in our on-site cinema room, or squeeze a quick workout in the state-of-the-art private gym. When you need to focus on your deadlines, weve got you covered with your very own study desk, and if you really need peace and quiet there is a designated study room on-site too!

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Standard 3 Bed Duplex Apartment£173/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms3
Bathrooms3
Deposit£29

Room Amenities

WiFi
Bed
Desk & Chair
TV in every bedroom

Perfect for a group of friends who want to experience student life together, our Standard 3 Bed Duplex Apartment features fabulous fittings and stylish interior. Catch your favourite series on your very own TV or challenge your flatmates to a game of pool in our on-site games room. When its time for the deadlines, retreat to your private bedroom for a long study session and finally, relax in our super-soft and extra-comfy beds. With fantastic views of Loughborough and plenty of natural light, this apartment will be the perfect home away from home.

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Classic 3 Bed Duplex Apartment£180/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms3
Bathrooms3
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Move in to uni, with your best friends, this really sounds like a dream! Our Classic 3 Bed Duplex Apartment can make these dreams come true, and be the perfect home away from home. Stylishly decorated, and with plenty of natural light and fantastic views of the city, our accommodation truly elevates the student experience. Each of the 3 private bedrooms is equipped with a comfortable bed and your very own desk and chair for your focused study time. In the evening, make friends in our on-site games room or catch the latest blockbuster in the private cinema.

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Premium Ensuite£187/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Enjoy our Premium En Suite, perfect for students who want privacy, but with plenty of social spaces to make friends too! At Luxurio, students can enjoy a games area and a cinema room, as well as a fabulously equipped gym. When its time to concentrate on university work, sit at your very own study desk with no distractions. Relax in your comfortable bed after a long day of lectures and catch up your favourite show on your very own TV.

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Deluxe Ensuite£191/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

Bed
Desk & Chair
WiFi
TV in every bedroom

Relax in our Deluxe En Suite, designed for the modern student with comfortable features to create the perfect home away from home. With a games area and a cosy cinema room, students can really enjoy these state-of-the-art features and unwind after a long day of studying. Focus on your studies at your very own desk and catch up with some television when you feel like a break.



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Classic 2 Bed Duplex Apartment£194/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms2
Bathrooms2
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Our Classic 2 Bed Duplex Apartment is perfect for sharing, with comfortable features and modern aesthetics. Focus on university work at your very own study desk and catch up on some television after a long day of studying at the library. With a games area and a cosy cinema room, students can really enjoy these state-of-the-art features.

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Deluxe 3 Bed Duplex Apartment£199/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms3
Bathrooms3
Deposit£29

Room Amenities

WiFi
Desk & Chair
Bed
TV in every bedroom

Move in to uni with your best friends and live the dream! Our classic 3 bed duplex apartment can make these dreams come true, and be the perfect home away from home. Stylishly decorated, and with plenty of natural light and fantastic views of the city, our accommodation truly elevates the student experience. Each of the 3 private bedrooms is equipped with a comfortable bed and your very own desk and chair for your focused study time. In the evening, make friends in our on-site games room or catch the latest blockbuster in the private cinema.



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Classic 2 Bed Apartment£203/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms2
Bathrooms2
Deposit£29

Room Amenities

Bed
Desk & Chair
WiFi
TV in every bedroom

Sharing an apartment with your best friend is the dream! Share uni memories and study sessions in our Classic 2 Bed Apartment, designed with the modern student in mind. With private bedrooms and a shared living room & kitchen, youll never feel lonely, but you can also retreat to your room, should you need to catch up on your studies. Stylishly decorated, with a light and airy feel to it, youll have the opportunity to unleash your creativity and really create your home away from home. And dont forget to make some friends in our fantastic social spaces, including a games room, and a private cinema.

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Premium 2 Bed Apartment£215/week/person
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms2
Bathrooms2
Deposit£29

Room Amenities

Bed
Desk & Chair
WiFi
TV in every bedroom

Live and study with your best friend, what can be better? Our Premium Two Bed Apartment offers unmatched luxury and style, for students who want to really elevate their living experience. Have a movie night in your shared living room, or retreat to your private bedroom for a focused study session the choice is entirely yours. And why not wake up early one day, make a cup of tea and watch the sun rise over Nottingham from our spectacular rooftop terrace?

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Classic Studio£260/week/person
Offers2
Private Bathroom
Entire Place
Private Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Room Amenities

Bed
Desk & Chair
WiFi
TV in every bedroom

Feel right at home in our classic studio designed for the modern student with comfortable features. When its time to focus, sit at your very own study desk and concentrate with no distractions. With your very own television, you can sink into your comfortable bed and wind down after a long day.

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Deluxe 2 Bed Apartment£186/week/person
Sold Out
Offers2
Private Room
Private Bathroom
Shared Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms2
Bathrooms2
Deposit£29

Student years are the best years, and they can only get better if youre sharing our Deluxe 2 Bed Apartment with a friend. With plenty of natural light and fantastic views of Loughborough, this is the perfect home away from home for any student. If you need to catch up on your studies, retreat to your own private bedroom for a few hours, but dont forget to relax and unwind in our on-site games room or private cinema!

Looking to book this unit? Join Waitlist
Deluxe Studio£239/week/person
Sold Out
Offers2
Private Bathroom
Entire Place
Private Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Our Deluxe Studios at Luxurio create the perfect home away from home for the modern student, with plenty of desirable features to ensure a comfortable stay. Relax on your comfortable bed and catch up on some TV with your very own television! When its time to study, sit at your study desk in a quiet and calm environment with no distractions and complete your studies with ease. The apartment has a spacious, light and airy feel, with windows offering picturesque views of Loughborough.

Looking to book this unit? Join Waitlist
Premium Mezzanine Apartment£258/week/person
Sold Out
Offers2
Private Bathroom
Entire Place
Private Kitchen
Bedrooms1
Bathrooms1
Deposit£29

Take a look at our Premium Mezzanine Apartment, designed with modern fittings and fabulous features, perfect for students. Unwind and relax in a comfortable setting after a long day of studying and watch television on your very own TV. With picturesque views of Loughborough from your window with plenty of space, the apartment has an airy and light feel. Focus on studying at your very own study desk with no distractions and take advantage of your own private space.

Duration:51 week
Move in:25 Sep, 2021
Sold Out£258/week
Looking to book this unit? Join Waitlist
Luxury Mezzanine Apartment£270/week/person
Sold Out
Offers2
Private Room
Private Bathroom
Private Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Our Luxury Mezzanine Apartment is the perfect home away from home, designed with the modern student in mind. With fabulous features, students can relax and unwind in a luxurious setting after a long day at university. Relax in your comfortable bed in the evening and watch television on your very own TV. With glorious views of Loughborough from your window and plenty of space, the apartment has a light and airy feel. Focus on studying at your very own study desk with no distractions and enjoy your own private space. All of our apartments and studios are en suite, so students can enjoy the privacy of their very own bathroom too!

Looking to book this unit? Join Waitlist
Premium Studio£274/week/person
Sold Out
Offers2
Private Bathroom
Entire Place
Private Kitchen
Lease Duration51 week
Available from25 Sep, 2021
Bedrooms1
Bathrooms1
Deposit£29

Our comfortable premium studios have been designed with the modern student in mind with modern furnishings and sleek aesthetics. Relax in the lounge or unwind in the garden or courtyard after a long day of studying. With a games area and a cosy cinema room, students can really enjoy these state-of-the-art features. Catch up on television on your very own TV and focus on studying at your very own desk.

Looking to book this unit? Join Waitlist

Booking Details

Cancellation Policy


You can cancel your tenancy agreement for up to 14 days after the date of your booking (the Initial Cancellation Period). For bookings made from 1st August to 30th September ahead of the academic year the booking is for, the Initial Cancellation Period reduces to 7 days. they will refund the full security deposit.


Please note, GBP 20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks.


If you cancel your booking after the Initial Cancellation Period, you remain liable for the weekly rent (for each and every week or part week) until you are able to find another tenant that is acceptable to Homes for Students and they are able to re-let the room. The replacement tenant must be over the age of 18 and a have the necessary student status (it is your responsibility to find another tenant and provide them with the correction information). If you find a suitable replacement tenant and the room is re-let they will refund your deposit, less any appropriate charges, as well as a deduction of GBP 50 for the variation of the contract.

 

Payment Details

Payment Info:-

Pay Deposit to confirm your booking


Rent Payment

-If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.

-If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date.

-Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.


Mode of Payment: 

Online via by logging into your student account

At the property reception desk

By telephone to the property team

By bank transfer (please ensure you use your name and student ID as the payment reference).

Frequently Asked Questions

Are pets allowed?

No pets of any kind are permitted at Prestige Student Living, except registered assistance dogs.

Can I choose who I live with?

If you are applying to live with friends, please ensure that you follow our create application link online, list the friends that you would like to live with and we will then contact them and make the arrangements for you!

Can I choose my room?

If you follow the book now process you can select the room of your choice or you can make special requests within the create application route which we will do our best to accommodate, however all requests and subject to availability and conditions.

Can I request to move rooms during my tenancy?

You would need to make a formal request to the accommodation team of the property you are residing in. If you request to move rooms during your tenancy you will also be issued with new documents confirming the details of the room move which you will need to sign or accept online. Should your new room be more expensive, then you and your Guarantor shall be liable for the higher rent from the date you are given access to it.

Do you provide summer accommodation?

Yes, our summer bookings usually open around March. Keep a look out for pricing and information or contact the property team.

Do I have to move out in the holidays?

Your room is yours for the full contract period and you dont need to move out during academic breaks.

Does my rental price include car parking?

On-site car parking is available at some properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

Can I move in before my contract?

Yes you can but it depends on availabilty. Kindly call us for the information.

Does my rental price include insurance?

Contents insurance is included at some properties which will be specified in your tenancy agreement.

Do I need to pay council tax?

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide us with your council tax exemption certificate which your university will be able to arrange. If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.

What is the process for dealing with complaints?

Stage 1 - Where possible please make your complaint in person at reception or by telephone. Our staff on site will attempt to investigate and deal with the matter immediately. If you are unhappy with the solutions or explanations given you can escalate your complaint to Stage 2 by letter or email to site within 10 working days. 

Stage 2 - Your complaint must be in writing. Our staff will pass your communication to a senior member of staff within Homes for Students, who will investigate further and provide a written response within 10 working days where possible. You must state why you think your complaint has not been treated fairly or correctly. 

Stage 3 - Your complaint must be in writing. In the event that you still feel your complaint has not been treated fairly or correctly you can write to the Complaints Panel within Homes for Students at: Head of Operations, Homes for Students, Building 3, Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool, L10 1LD. The Panel will normally notify you of their decision within 10 working days. You must state why you think your complaint has not been treated fairly or correctly to this point. 

Stage 4 - Prestige Student Living is a member of the Accreditation Network UK (ANUK).

Can I pay in instalments?

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April. If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date. Please note you must have paid the rent due by the time you arrive to check in. Other instalment options may be available.

When do I pay my rent?

When you accept your room offer, youll be given two options: To pay your rent in full To pay your rent in instalments spread throughout the year You can choose whichever is most convenient for you.

What is included in my rent?

All utility bills such as gas, electricity, water are included in your rent. Unlimited Wi-fi* is also included. Your TV licence is not included in your rent as this is not classed as a utility and is your responsibility to purchase. All of our properties offer a Wi-fi connection at the stated level** included within the rent and there is no additional charge for use of the on-site internet. Some providers may offer more services and packages at an additional charge which you are under no obligation to use. If you choose to add additional features to your internet package, that relationship is with you and the service provider directly and does not fall under the terms of your tenancy. For information on the speed of your internet connection, please ask your Property Team for more information. *a one off connection fee may apply dependent on property. Please see your property page and your tenancy agreement for more information. ** the internet speed is the maximum stated speed available into the property

Can I move in before I pay my rent?

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.

What if I dont have a UK guarantor?

If you are unable to provide your own UK Guarantor, we recommend the service of Housing Hand you can find further information, prices and how to apply on their website.

Who can be a guarantor?

To be a guarantor you must: Be resident in the UK for a minimum of 1 year Be over 21 years of age Be a homeowner or in full time employment) Provide a copy of photographic identification, such as a passport, driving licence or ID badge Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.

Can I pay my rent from overseas?

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone. Your bank may charge you a fee to make an international payment so please make sure you check their terms and conditions first.

What can I do if my student loan hasnt arrived yet?

You can defer your rent instalments to be in line with your student loan payments if you wish. All requests for deferred payments must be made by 1st August in each academic year to the property team. You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up. You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date. A one off admin fee of 50 will be charged and payable with the initial 2 weeks rent payment and this 50 admin fee will not deducted from the balance of rent due. Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.

Do I need a guarantor?

If you wish to pay your rent in instalments, you will need a UK guarantor.

Do I need a guarantor if I am a sponsored student?

We may be able to accept sponsors in place of guarantors in some cases, however this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of guarantor.

Can I pay my rent weekly?

Weekly rent payments are not available, however Prestige Student Living offers a number of instalment options for students to pay their rent.

When does the discount come off my rent?

All discounts offered will be deducted off your final instalment of rent.

What do I do if Im a first year student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply. If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement. You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit. You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of: A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.

What if I want to cancel my booking?

Our full termination policy is within your online account. We will only accept cancellation of an accepted room offer if you cancel your application up to 14 days after the date your booking is confirmed. From 1st August this period reduces to 7 days. As confirmed in your agreement, we will refund the full security deposit. Please note, 20 will be deducted from the refunded amount to cover international bank charges for deposit refunds made to non-UK banks under these circumstances. If you cancel your booking after those 14 days, you remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a 250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned).

What do I do if Im a first year post-graduate student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply. If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement. You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit. You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of: A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.

Do I have to pay a booking fee?

Prestige Student Living do not charge a booking fee. When you accept your room offer, youll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.

Can I book if Im under 18?

If you turn 18 in the first semester of university, we can accept your booking with no restrictions other than an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it.

What do I need to bring with me?

When you come to pick up your keys you need to bring some photographic ID. To find out what else you may need to bring check out our what to take to university page.

Is there car parking facilities for when I move in?

Some properties have car parking facilities available for a small charge, please speak to your property team directly if you would like to reserve car parking.

What happens to my deposit?

Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. Deposit Protection Service (England and Wales) Letting Protection Service (Scotland)

When do I get my deposit back?

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 30 working days to be credited at the end of your tenancy period. All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit. Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by Prestige Student Living. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Deposit Protection Service or Letting Protection Service.

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