About the Property
The 100 Apartments – The Hundred is a modern, recently built stylish Professional accommodation in the heart of the city – The building is one of the most iconic in Leicester as you drive into the main artery into Leicester and is the ‘talk of the town’ when people see it’s unique structure and colours from the outside. The inside is equally impressive – spacious, modern and fully equipped – seeing is believing.
What will you get
Your Rent Include
Common Amenities
Cancellation Policies (2)
Frequently Asked Questions
How do I cancel or re-arrange my viewing?
Give them a call or drop them an email. Easy as that!
Can I book a room without a viewing?
Absolutely. However, they would always recommend booking a viewing so that you are 100% happy with our rooms and residence but not everyone can attend so please view our web site to see and learn more.
How long does a viewing take?
What are the room sizes?
How do I book a room/apartment?
What do you need from me to book a room (Booking Process)?
It is a simple four-step process:
- Apply Online
- Choose your location
- Select your preferred room type and floor level
- TBA
NOTE: If you’re requesting to pay by instalments, please provide the UK guarantor’s information. A UK Guarantor’s name, address & email address, phone numbers. This person acts as a backup if you can’t pay your rent (please note that a Guarantor is not needed if making payment in full). Email them if you have any questions regarding Guarantor to pay in Instalments. UK based guarantor has to be working full time and living in UK and be able to provide address proof and income proof with a photo ID.
Once you have paid your deposit via our online payment gateway you will receive a contract to the email address used when booking with the rent amount and payment due dates. Sign the contract and email them back a scanned copy of the first and last page of your contract. To confirm your room you are required to provide the above within 7 days of placing your booking.
Guarantor documents required as below.
- Ensure that you (and your guarantor if you have one) carefully read and sign the Agreement.
- Bring the hard copy of this contract with the relevant guarantor documents (if applicable) and collect your key at reception.
If you need a guarantor they will require you to submit copies of the following documents with your signed contract:
- Photographic ID of guarantor:
– Passport
– National identity card2. Proof of address in the form of a utility bill for your guarantor (proof of address which must be valid within the last 3 months):
– Electricity bill
– Water bill
– Council tax bill3. Proof of salary or income (one of the below)
– Salary slip
– Bank statement reflecting salary paid in
– HMRC self assessment for the last year if the guarantor is self employed (Please note they will not accept mobile phone bills and/or credit card statements as proof of address)
Can I live in your residence?
You must be a full time student, and 18 years or older at check in. You can book with them whether you have a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not yet be confirmed. You will need to provide a council tax exception letter/certificate once you have moved in.
What are your contract lengths?
Do you provide summer accommodation?
Can I sub-let my room for the summer?
They do not allow students to sublet their rooms throughout their contract with them.
Do I need to have a UK-based guarantor?
Can I pay in instalments?
What is the damage deposit for?
What's included in my rent?
What's not included in my rent?
How can I pay my rent?
Can I change my rent instalment plan?
Can I pay my rent with my student loan?
How can I find out how much I owe?
What if I don't pay?
They will take legal action in accordance with your contract.
Can I live with my friends?
Yes, they do accept bookings for rooms on the same floor or adjacent to each other, some rooms/apartments are suitable for double occupancy, please call and check with or staff.
Is there a discount for doing group bookings?
Do you allow couples?
Yes, they do. To book a joint occupancy you will need to contact the management team directly. Some of our rooms/apartments is ideal for couples.
Can I choose which room I live in within the residence?
No. However, they endeavour to meet your requests depending on the availability at the time of booking so you can choose the room type.
Can I move in before my contract starts?
In many cases they can allow people to move in early at a daily rate, but you will need to contact the residence team to check.
What do I need to bring with me on arrival?
What documents are required for me to move in?
They require Your original signed AST Contract (Guarantor documents copies as listed in email you receive with AST contract), a copy of your passport, visa and university acceptance letter and rent payment confirmation, without these you will not be able to check-in at the residence.
Is there somewhere to park when I am unpacking?
Yes – they will allocate a temporary off loading space for half an hour.
Will there be someone to collect my keys from?
Yes, the team will be there to help you on arrival within the set timeline. If you are arriving out of hours, let them know via email in advance, but you will still be greeted by a member of staff.
Can I change rooms if I am not happy with my allocated room?
Yes you can. However, there are no moves until 4 weeks after the contact start date and there is an administration charge of £50. There is some flexibility on this if there are cultural reasons or in exceptional circumstances. Please be aware that this is subject to availability.
What cooking equipment is supplied?
A conventional oven with induction hob and microwave. Kitchens are supplied with free standing refrigerator or/and under the counter fridge and freezers.
What kitchen equipment is not supplied?
Crockery, utensils, pots/pans and other small appliances. They do not provide kettles and toasters, etc.
Is bedding supplied?
No, you will need to bring your own bedding. Nearly all our rooms have a large size bed so you will need to bring double size bedding.
Can I personalise my room?
As long as you are able to return it to its original state on check-out or you will be charged for damages.
Can I bring my own washing machine/tumble dryer?
No, the apartments are equipment with laundry facilities.
Can I bring a pet?
They love fluffy animals but they do not allow tenants to bring pets into the building. You’ll have to make do with a teddy bear.
Is there a post service?
Yes, you will have a post box for your flat. Parcels can be delivered to your door only.
Where can I smoke?
Outside, and at least 5 metres from any wall. Our buildings are non-smoking and incidents of smoking indoors will be dealt with strictly.
Do I have Wifi?
Yes, WiFi comes as standard.
Is a TV provided?
In communal lounge has a TV with Freeview TV subscription and TV licence. However, they do not provide a TV licence for rooms and student are responsible for paying for this annual charge.
Will my room be cleaned?
You will move into freshly deep cleaned room/apartment on your arrival. Unfortunately housekeeping service is not included in you tenancy however they do offer in-room cleans for an additional charge which can be booked via the office.
Who is responsible for cleaning the communal areas within the flat?
Tenants.
Can we have a party?
Yes, as long as you are mindful of other students living in the building and clean up after yourselves. However, you must first ask permission from the residence team so that they know what is happening in the building and one person must take responsibility for any issues.
What are the guest policies?
Knightstone Properties residences are your home so you are occasionally allowed to have one guest staying over at any one time, but they would ask you to respect your fellow residents and notify accommodation staff. All guests will need to sign in and provide valid identification to be given access to the residence. You cannot sublet your room to another person. Subject to your AST contract If a guest stay more than 5 nights per month you will have to pay rent for the remaining days of their stay which is £45 per night.
Can I park on site?
Yes, they do offer a few spaces to rent at The 100 Apartments only. Please call and check with or staff. Please be aware that this is subject to availability.
What other charges can I expect?
You will have to pay for your TV licence and any upgrades to internet packages you may require. On top of that at Deacon house you will have to pay for electricity on Pay as You Go basis.
Is there a curfew?
No, you can come and go as you please however remember to be considerate of other students in the residence.
Will I have a phone in my room?
No
Is there bike storage?
Yes, at The 100 Apartments only they do provide self-service bike storage.
How do I report maintenance?
You can report maintenance by email or by phone.
What happens once I have reported maintenance?
As stated in our first promise, when things go wrong in our buildings they will fix them quickly and cheerfully – they aim to do just that!
How do I report a maintenance issue out of hours?
Via email and they'll deal with it first thing in the morning. If it is an emergency please call the emergency number provided to you in your welcome book.
Who can I speak to if I have a personal problem?
There is always someone to speak to if you have a problem. In the first instance your university student support team may be best equipped to offer you advice.
If you want to speak to someone anonymously about a problem, you can call the helpline.
What do I need to do before I move out?
Book your check-out appointment with the office, over the phone or email giving at least 7 days’ notice. The appointments usually take place between 9am and 5pm – don’t worry it only takes around 15 minutes!
Can I pay extra for my room to be cleaned?
Yes. Your room must be left in the same state as when you arrived to avoid charges to your damage deposit. Please contact the management team to request details for our trusted affordable supplier who will be able to provide check-out cleans.
How do I return my keys?
Hand them in to one of our representatives on check-out or post to our letter box.
Will I get a deposit returned to me?
Yes, provided your room is left in the same state in which you found it on check-in. Lists of charges that may be applicable are available in your arrival pack.
Can I store stuff in my room and collect it later?
Yes you can, please call and check with or staff. However, there is an administration charge of £50 per day. Please be aware that this is subject to availability.
Can I cancel my application?
All cancellations must be sent in writing for the attention of the Property Manager with full details of your name and the accommodation booking you wish to cancel.
If you cancel within 7 days of paying the deposit you can cancel and receive the full refund (less bank charges).
You are not permitted to cancel your booking after more than 7 days have elapsed from your deposit payment or after you have checked in/or after contract start date. If you have not already done so you remain under an obligation to sign your tenancy agreement on line and to comply with your obligations set out there in until the end of the contract dates or you have found a suitable alternative replacement to take over your contract.
If you decide not to occupy your accommodation and do not inform them they will charge you £350 and your rent up to the date that a new tenant can be found.
