£20 cashback on the app!
The Reservoir, Plymouth
Offers
About the Property
The Reservoir (PL4 8EZ) offers ideal student accommodation in Plymouth. With various room options, such as a superior studio available to suit individual needs, students can enjoy a comfortable and supportive environment conducive to academic success. Situated conveniently close to the University of Plymouth and Plymouth College of Art, it's perfect for students seeking easy access to their academic institutions. Beyond its prime location, The Reservoir boasts modern amenities, comfortable living spaces, and a vibrant community atmosphere. Plus, nearby amenities such as shops, restaurants, and recreational facilities ensure a well-rounded living experience.
Plymouth, a vibrant city on the south coast of Devon, England, blends historical charm with modern vitality. The Reservoir Plymouth, situated in the heart of this bustling city, offers students a convenient and comfortable place to stay. Surrounded by various amenities, students residing at The Reservoir Plymouth have easy access to essential facilities. Within walking distance, there are numerous shops, restaurants, and cafes catering to diverse tastes and preferences. The accommodation is also close to recreational areas like Central Park, perfect for leisurely strolls or outdoor activities.
What sets The Reservoir Plymouth apart is its focus on providing a conducive environment for student living. With well-appointed rooms and communal spaces designed for both study and relaxation, it fosters a sense of community among residents. Additionally, the accommodation offers various amenities such as high-speed internet, laundry facilities, and 24/7 security, ensuring students' comfort and safety throughout their stay. Moreover, The Reservoir Plymouth stands out for its commitment to sustainability, implementing eco-friendly practices to minimise its environmental impact. From energy-efficient lighting to recycling initiatives, it aims to create a greener living space for its residents. In summary, The Reservoir Plymouth offers students not just a place to stay but a supportive and sustainable living environment in Plymouth.
Features
The Reservoir Plymouth offers several superior studio rooms, ensuring convenience for its residents. The property boasts a modern communal area, providing a modern space for socialising and relaxation. Students can enjoy free Wi-Fi and broadband services, along with the convenience of on-site laundry facilities. With on-site management and maintenance teams, residents can expect prompt assistance and support. Additionally, the property features secure bike storage and free contents insurance for added peace of mind. Accessible entrances and 24/7 CCTV surveillance further enhance safety and security, while secure access systems ensure residents' privacy and comfort.
Location and What's Hot?
The Reservoir student accommodation offers unbeatable convenience for students attending both the University of Plymouth and Plymouth College of Art. Situated just a stone's throw away from both campuses, students can easily walk or bike to classes without worrying about long commutes or transportation costs. This prime location allows for more time to focus on studies and campus activities, with amenities like shops, restaurants, and leisure facilities nearby. Plus, living in The Reservoir Plymouth fosters a sense of community among students, making it a comfortable and supportive environment for academic and personal growth.
Living at this Plymouth student accommodation offers a vibrant and convenient social life. Your days will be filled with easy access to nearby amenities and recreational spots. For starters, there's a grocery store named Tesco Express just a short walk away, making it super convenient to stock up on essentials. If you're in the mood for some caffeine or a quick bite, you can swing by The Art Café, known for its cosy ambience and delicious pastries. When it comes to exploring culture and history, you're in luck. The Reservoir Plymouth is close to the Plymouth City Museum and Art Gallery, where you can immerse yourself in fascinating exhibitions and collections. For a fun night out with friends, head to The Jolly Judge, a popular pub known for its lively atmosphere and great selection of drinks. If you're craving some entertainment, Vue Cinema is just around the corner, where you can catch the latest blockbuster movies. Overall, living at The Reservoir Plymouth means having everything you need right at your doorstep, from groceries to entertainment, ensuring that your social life is always buzzing with excitement.
Commute
Travel accessibility in Plymouth is convenient with multiple transportation options. The Reservoir Plymouth enjoys proximity to various metro stations and bus stops. Metro stations like Plymouth, Union Street, and South Hylton provide easy access to different parts of the city. Bus stops such as Skardon Place, Bedford Terrace, and Evelyn Place offer additional flexibility for commuting. For long-distance travel, residents can utilise nearby airports, including Exeter Airport, Bournemouth Airport, and Heathrow Airport. This accessibility ensures that residents of The Reservoir Plymouth can easily explore the city and beyond, making it a convenient location for students and travellers alike.
Room Types (8)
Studio
Standard Studio - City View
Premium Studio - City View
Superior Studio - Courtyard View
Superior Studio - Reservoir View
Superior Studio Plus- Reservoir View
Standard Studio - Courtyard View
Ensuite
6 Bed En-suite - Reservoir View
Shared Community And Utilities
Security
Property Services
Bills Included
House Rules
Payment and Fees
To secure your room, a Holding Deposit is required at the time of booking. Once your tenancy begins, the Holding Deposit will convert into a refundable Security Deposit. All deposits are protected and registered with the Tenancy Deposit Scheme (TDS), a government-approved tenancy deposit protection provider. End of Tenancy Process A final room inspection will be conducted before your move-out. If any deductions are necessary (e.g. for damages or cleaning), these will be discussed with you directly. Provided the room and its contents are in the same condition as when you moved in and your bank details have been submitted via the Portal, your deposit will be refunded within 10 working days. Refund Policy If you cancel your booking within 14 days of receiving your Accommodation Offer, you will be entitled to a full refund. After 14 days, the Holding Deposit becomes non-refundable, unless stated otherwise in our cancellation policy. Note: This non-refundable clause does not apply to properties located in Scotland. The holding deposit varies based on property to property.
If you have a UK-based guarantor, you can pay your rent in 3 or 4 instalments. The first instalment must be paid at least 5 weeks before your contract start date. Please note that you will not be permitted to move into the property until this payment has been received. The remaining instalments are due as follows: Second instalment – September Third instalment – January Final instalment – April
You can pay via Recurring Card, Direct Debit or via Bank Transfer. Cash and Cheques will not be accepted and will be turned away if presented at site. Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the property team directly for details.
You need to pay £99 as an advanced Rent.
For 26-27 AY:- 1. If you choose to pay your rent in three instalments, you must provide a UK-based guarantor. 2. A guarantor is not required if you pay the full annual rent in advance. 3. International students who do not have a UK-based guarantor may use Housing Hand to enable payment in instalments instead of making a single upfront payment. 4. A guarantor must be aged 18 or over and agrees to take joint financial responsibility for the tenancy, including paying the rent if the student is unable to do so. Please Note: The property reserves the right to pursue the guarantor for any outstanding amounts, so it is essential that the guarantor fully understands and accepts these obligations.
Frequently Asked Questions
Is there an age limit for booking with Students?
The residence only accept bookings if you are over 18, with the exception of properties in Scotland where you must be 16 or over. This is due to the legally binding tenancy agreement that every tenant is required to sign when living at the accommodation. They also can only accept people in full time education.
Do you provide female only accommodation?
We do provide female only accommodation in some of the schemes but it is not guaranteed that this will be possible. Please speak to the amber team to find out more information.
Can I choose who I live with?
We are more than happy to accommodate groups as well as individuals. Where you are not booking in a group, the residence team understand your flat mates will be key to your experience so when you book as an individual, they will ask you a series of questions to help them to match you with the perfect flatmates.
Am I allowed to have guests?
Yes. It is your home so you are allowed to have guests visiting you.
Is there always a member of staff available?
Their standard office hours are between 10am 5pm. Out-of-office hours are also supported by emergency contacts.
Are there social events organised for the residents?
Absolutely! They want their community to suit you, so they wont force you to come to their events but you are always welcome. If you have your own suggestions for them even better!
Can I bring my own electrical equipment for cooking, i.e. rice cooker?
No they do not advise you to bring your own electrical cooking equipment for health and safety reasons.
Who cleans the room and the communal area?
The students are responsible for their own rooms and communal kitchen within the flat. All other rooms and communal areas are cleaned by the site cleaner.
Can I smoke in the accommodation?
Smoking is not allowed within the accommodation, however there is a designated smoking area outside the building.
What happens if I don't get on with my new flatmates? Can I swap rooms?
If you are having any issues please contact the accommodation team in the first instance, they will do all they can to help. In exceptional circumstances it may be possible to move you; however they would look to resolve any issues with you all.
What if something in my flat breaks or isn’t working?
Drop them an email or pop into the office to let them know, their on-site Maintenance team will be able to deal with most things.
Can I have pets?
No pets are permitted under the term of the tenancy agreement.
Can I have my groceries delivered to site?
Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.
Do I need to pay a deposit to book a room at this property?
To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.
Is contents insurance included?
Some of the accommodation include contents insurance with Howden.
It is important all students confirm their cover to ensure you understand what is and isn't covered. Plus you'll also be entered into a prize draw, courtesy of Howden!
Visit confirm your cover to see:
What is and what isn’t covered
- Key exclusions where cover isnt provided
- Policy excess the amount you pay when you make a claim
- How to make claim
- Personalise cover
They understand students have a limited budget so Howden have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.
Do I have WiFi?
Yes, WiFi is included in your rent. You'll also have a broadband connection in your room on your desk.
Is a guarantor required to book a room at this property?
For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.
What is Housing Hand?
Housing Hand provide a guarantor service for both International and UK students who do not have a suitable or qualifying UK guarantor.
Can you explain more about the relationship between Housing Hand and Accommodation?
Housing Hand works in partnership with the accommodation to stand as your UK rental guarantor. Accommodation requires all students to have a guarantor if you are not able or willing to pay your rent in full for the year. If you choose the instalment plan option and can provide your own UK guarantor, providing they qualify, then you do not need to use Housing Hand. If you choose the instalment plan option and cannot provide a UK guarantor, then Housing Hand will be able to provide this service for you.
How much does the service cost with Housing Hand?
Housing Hand charges a one off fee that you will either pay up front at the start of your tenancy or monthly (if on a 12 month contract).
For students the fee will be between 60-95% of your monthly rent with the minimum price starting at 295 for 12 months cover. The exact cost depends on your personal details and several factors including the amount of your rent, you will be given a no obligation quote for the cost of the service on application.
Can I pay in instalments?
For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.
I have booked a room but failed to obtain a visa, can I cancel my booking?
Yes you are entitled to cancel your booking but they will need you to provide proof for this.
What’s provided in the bedroom? Do I need to bring my own bedding?
Facilities and features can vary; typically you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of their students prefer to bring their own, however you can order bedding and kitchen utensils from their friends UniKitOut to be delivered to your room prior to your move in.
Can you arrange an airport pick up service?
Most sites will be more than happy to arrange an airport pick up service for you. You just need to let them know your name, arrival date and time and your flight number, well then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.
Can I move in before my contract starts?
It is possible but it depends on each scheme. The residence team would advise you to check with them before you make any arrangements.
Can I stay over the summer?
Most of the sites offer summer stays. Please check with the amber team for further information.
What documents do I need to check in?
You will need to bring a method of Identification with you to the accommodation, either a Driving License or Passport, a letter of confirmation from the University. They also need a passport photograph.
Is there somewhere to park when they are unpacking?
If you are travelling via car on move in day they will inform you in advance whether there is a drop off bay on site for you to off load any suitcases or belongings, or they will send you the location of the nearest car park. Its important to book your move in slot with them in advance so that they can make sure these resources are available to you on the day.
I will be arriving out of hours on move in day, is this okay?
They understand that sometimes students will need to arrive outside of arrival hours. They ask for you to contact your Accommodation Team at the earliest possible opportunity to ensure that they can provide all the necessary information and ensure that they have got everything ready for your arrival. For example they need to ensure that they have received all relevant documentation, the booking fee and first instalment before they can move anybody in.
Who will I meet on move in day?
It might not be a manager who will be there for the check-in however the Accommodation Team will always aim to introduce themselves at the earliest opportunity so you know who they are.
Can I move out early?
Yes but you will still have to pay rent for the full length of your agreed tenancy, even if you no longer live at your accommodation.
When something is broken or doesn't work, how does my son/daughter report maintenance?
In the event that something is broken or doesn't work in any part of the accommodation, the student needs to report the issues to the accommodation office who will escalate it accordingly. They have accommodation maintenance wizards that work full or part time on site depending on the property. They are there for the hour of need replacing light bulbs, blown fuses, blocked showers etc. They do also work with local contractors for isolated issues. Your son/daughter will always be given at least 24 hours notice if a maintenance operative or contractor needs to access their room. They always offer for the maintenance operative/contractor to be escorted for the jobs entirety if necessary.
How to communicate with them?
They know it can sometimes be unsettling when your son/daughter leave home for the first time, despite it being one of the proudest moments they understand it can be hard. As parents its natural to worry, they find a common one is their students not responding to phone calls or e-mails as quickly as they might have done at home. They always respect that all their students are responsible adults and are sensitive to respecting their privacy, however they appreciate that some situations can be distressing. They therefore always encourage all their parents to contact the accommodation team by phone or e-mail (details available on your relevant scheme page) if you have any concerns regarding your son/daughter. A member of the accommodation team will pop over to their room to give a friendly knock on the door to check everything is okay. If there's any reason why they aren't able to support your concern they will always try to direct you to the appropriate department at the University/College.
Can students have post and parcels delivered?
They are proud to offer a postal service during office hours within their schemes. They always communicate the postal process to their students when they move in, however they will always make every effort to ensure that your daughter/son gets their mail safely. They always asks for students to inform the staff if they are expecting a recorded or special delivery for the site team to ensure that someone is available for the delivery. They also always ask for the student to bring some ID for when they come to collect the parcel. They recognise that the students cant always come down themselves; they are flexible with friends picking up parcels however the student needs to contact the accommodation team to let them know in advance.
They cannot be liable for any direct, indirect or consequential loss arising from accepting mail on students behalf. Although they will make every effort to ensure the students get their mail safely, they will not be responsible if recipients fail to collect their deliveries, packages are stolen or damaged due to circumstances beyond the control of the accommodation team. They also are not responsible for packages that arrive outside office opening hours or when the accommodation team are out of the office. If the students dont collect their mail within 4 weeks it will be returned to the sender.
How do you allocate rooms?
They take booking preferences very seriously and take great pride in being able to accommodate these in most cases. There is a preference box on the booking form which allows the student to put any preferences they might have, for example friends they wish to live with, location of room within the building, same sex cluster flats. They always do their best to accommodate these preferences, if for whatever reason they cant fulfil them they will always try to achieve one or two and notify the student if they aren't possible.
Do I have to pay council tax?
Students do not have to pay Council Tax, but the council must be informed that you are a student and apply for exemption as this does not automatically happen. It is the responsibility of every student to apply for exemption, your University/College or accommodation provider* cannot do this for you, though they can help you!
How secure is the accommodation?
At accommodation, they want you to feel safe and secure at all times. They understand how important safety and security is to students when it comes to choosing a place to live. That's why we've taken every effort to ensure that they provide the best services so that their students can thoroughly enjoy living with them. They have 24 Hour CCTV Cameras installed in all of their buildings, internally and externally. Secure Key Fob Door Entry & Bedroom Door Locks. There are also locks on all private bedrooms and out-of-hour security is there to support the community if you have any security concerns, ensuring your security and safety.
Is Fire Safety available?
The properties have been specifically designed to be used by students. These properties have benefited from significant changes in fire safety, building regulations and coherent fire and management strategies. They have extensive fire safety systems in place in all the buildings that they manage. They are also audited by their own internal team, as well as external consultants, on a regular basis to validate, and if necessary update, their extensive fire safety systems, policies and procedures.
