What is the latest time for my check out?

You will need to check with the onsite team in advance of your checkout, usually the check out time is 14:00

When am I due to check out?

Your latest check out date is the end date of your tenancy. You are able to leave prior to your tenancy end date, you will just need to sign at Reception to inform the onsite property team that you have left and do not intend on returning.

When will the onsite team need access to my room / kitchen?

When access is required the onsite property team will give you prior notice. Regular maintenance and health and safety checks are required throughout the building, if regular access is required to your communal areas then you will be informed either in your welcome pack or on the noticeboard in your kitchen

When are the room inspections?

As a part of your tenancy you will have inspections 3 / 4 times a year, these are organised by the onsite team who will give you prior notice.

My room does not look exactly like the website can I move?

All of the images on their website show the representation of the rooms and room types in the accommodation, and are for marketing purposes only. Your room will have the same fixtures, fittings and equipment although it may be in a slightly different set up or layout.

Can I have friends stay over with me overnight?

With them you truly are home, therefore your guests are more than welcome to stay over with you. they would ask that you let both the onsite team know, and also take into consideration your flatmates. You are solely responsible for your guests, and you would be liable if they cause any complaints or damage.

Do I have to be there when my post is delivered?

Our team are more than happy to assist you with this, you will need to agree to them signing for your post when arriving. they will take in your parcels, store them safely and let you know when you have an item to collect when collecting you will need to make sure that you have your ID with you! they can only hold your parcels for 14 days before they must return them, as they have very limited space to store items

How do I have my post delivered?

You will need to ensure that your post is labelled correctly; YOUR NAME, YOUR ROOM ACCOMMODATION NAME 1ST LINE OF ADDRESS CITY POSTCODE This information is available from your tenancy agreement, or in your welcome pack

Can you store my luggage before I arrive?

they are not able to store any items prior to your arrival as they will be in the process of getting your room ready for you! you can always organise a store service who can store and deliver any items to the property on your behalf.

What is included in my room?

they provide all the basic furniture that you will need for your stay with us, including bed, desk, wardrobe etc. they do not provide bedding, linen or kitchen items.

Do I need to let you know when I am checking in?

You will be sent an email from your property team asking for this information, this is so they can prepare for your arrival and have someone available to check you in faster after your journey they do recommend that you let them know

Can someone else check in for me?

No. You have to be able to present your ID and sign for your key yourself, even if you are going to be late you need to be present to check in

What do I need to do to check in?

Once your tenancy has been completed and co-signed you will be looking to move to the next step moving in! you will need to ensure that your first instalment (or full payment if you are paying upfront) is paid before you will be able to check in. You will need to bring your ID with you too!

Can I pay by bank transfer?

If you are an international student and unable to pay via Direct Debit or card then they are able to offer the option of a bank transfer. Please note that many banks charge a transfer fee, and you will need to ensure that the money sent will need to cover both the fee and the full rental payment. If you are wishing to pay via bank transfer you will need to contact their team for bank details.

Can I pay in instalments?

If you have a UK guarantor then you are able to choose between 4 or 9 instalments, if you do not have a guarantor then you will need to pay in full and prior to your arrival

How do I sign my tenancy?

The tenancy agreements are sent out to you via their tenancy portal StuRents. You will be emailed with a link to your agreement where you will be asked to upload your ID (passport) and student ID (this can be your offer letter), and then simply sign!

When can I check into my room?

Your room is cleaned, prepared, and ready for you from the start of your tenancy with us. You do not have to check in on the start date of your tenancy agreement, but your room and the team will be there to help you!

What's the difference between an en suite room and a studio room?

they are able to offer both en-suite and Studio rooms in most locations. Their en-suite bedrooms are shared living spaces, you have your own private bedroom and a shared kitchen/living space with other students (4-6 bedrooms per cluster depending on the property or your choice). Whilst their Studio rooms have a private kitchenette within your own room that is not shared with another student.

Of course! you can. Just contact them and they will arrange it for you.

How can I pay my rent?

All rental payments can be made through this using either Direct Debit or Debit card payments. Your payments will match those on your tenancy agreement. If you are wishing to pay in instalments then you will need a UK Guarantor, you can then choose to pay either in 4 or 9 instalments.

What happens if I need a lightbulb changed or something fixed?

You can report any maintenance issues either by; using the online form that is sent to you on check in, via email to the onsite staff.

Do you have on site laundry facilities?

Yes, all their accommodation buildings have their own laundry facilities, full information on location and prices will be provided to you prior to check in via a Welcome Pack

Will I have a TV in my room?

they do not provide TVs in the private bedrooms, however, if you are in an en-suite bedroom then a TV is provided in the shared kitchen/living space. You are more than welcome to provide your own TV.

Will my room be cleaned?

It is your responsibility to keep your private room clean and tidy, and the onsite teams will conduct termly inspections of your rooms. they advise that on your departure that you clean your room and ensure that it is tidy and free from waste, as any additional cleans required will be deducted from your deposit.

Is the internet included in my rent?

Yes, your rental payment includes, gas, electricity, water, and Wifi everything a student needs! You will be provided with a how to guide of connecting to the internet within your Welcome Pack sent to you prior to your arrival.

What happens if I don't get my place at university?

they offer a No Place No Stay policy for their first year undergraduates. If you are unable to get into your university then you will need to email them with the UCAS or University letter within 7 days of being notified they will then be able to cancel your tenancy and refund your deposit. Please note that if you are going to an alternate University then they will attempt to transfer your tenancy to any other accommodation in the city (subject to availability), whereby the cancellation will not take effect.

What if Im doing an internship or placement?

If you are registered with a University/College or School then this will not be a problem, they will just require proof of student status to be able to offer you a tenancy with us

What documents do I or my guarantor (if applicable) need to provide?

When the tenancy is sent to you the tenancy portal (StuRents) will ask you to upload; your ID (this is usually your passport), Visa (if applicable), Student ID (this can be the acceptance letter provided to you). Once this has been uploaded and you have paid your 200 deposit, you can simply sign the tenancy if there are any issues with the information that you have provided, then a member of the team will be in touch to guide you through the process. If you have a UK Guarantor they will also need to provide documentation also, this includes; their ID (passport), proof of address (utility or bank statement), proof of income (this can be a wage slip or a P60), and also proof of homeownership (mortgage statement). If your Guarantor is not a homeowner then they will need to provide proof of income again.

Is everything included?

Your rent includes the utilities; gas, water, electricity, and of course internet, however, you will need to provide your own duvet, pillows, kitchenware etc.

How long is the contract length?

Their contract lengths vary from 44-51 weeks subject to location and room type.

Do I qualify to stay in your accommodation?

If you are registered with a University/College or School and over 18 years old then this will not be a problem, they will just require proof of student status to be able to offer you a tenancy with us

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Highgate, Leicester

Prebend St, Leicester, LE2 0LA, United KingdomView Distance From Universities

1Offer

Laundry

Parking

Wifi

From £100/week

19 Images

19 Images

19 Images

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19 Images

Videos

Limited Time Offers

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*T&C for Offers

The Highgate is a unique student accommodation offering in the heart of Leicester. Featuring just 27 rooms in this former historic hotel, students will find themselves at the heart of the city, for a great value rate.

From the hustle and bustle of the city centre to canal-side tranquillity; from fashion and food to a thriving creative quarter or the most multi-cultural street in Britain, theres much to see and do. In Leicester, youre never too far from the newest bar or the most romantic spot or the latest and best upcoming events. If youre someone who enjoys immersing yourself in culture or letting your hair down, Leicester has much to offer.

Previously a Victorian hotel, Highgate is situated just 2 mins from Leicester railway station. The property has recently been fully refurbished and offers individual rooms, with a selection of both en-suite bathrooms and shared bathrooms. There is also a large communal kitchen area for all residents.

Common Amenities

Central Heating

Disabled Access

Washing Machine

Laundry Room

Cleaner

Parking (Additional Charge)

Room Amenities

Vacuum Cleaner

WiFi

Cooker

Freezer

Fridge

Microwave

¾ Bed

Desk & Chair

Safety and Security

CCTV

Lockable Bedroom

Bills Included

All Bills Included

Room Types

Classic Bedroom

£100/week

Offers1

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Deposit£150

Room Amenities

Bed

Desk & Chair

WiFi

Videos

Duration:44 week

Move in:5 Sep, 2022

£100/week

Looking for different dates? Contact us

Classic En-Suite

£110/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Deposit£150

Room Amenities

Bed

Desk & Chair

WiFi

1 Image

SOLD OUT

Duration:44 week

Move in:5 Sep, 2022

£110/week

Looking to book this unit? Join Waitlist

Deluxe Ensuite

£115/week

Sold Out

Private Room

Private Bathroom

Shared Kitchen

Bedrooms1

Bathrooms1

Deposit£150

Room Amenities

Bed

Desk & Chair

WiFi

SOLD OUT

Duration:44 week

Move in:5 Sep, 2022

£115/week

Looking to book this unit? Join Waitlist

Cancellation Details

Cancellation policy

Cancellation Policy:- 1. Cancellation cooling off period(s) If you choose to cancel your booking with Property, you have 7 calendar days acer signing your AST to do so. If you made your booking fewer than 7 calendar days before your AST start date you may cancel your booking up until the day prior to your tenancy start date, without incurring pe ...Read More

Highgate, Leicester

Room Types

Classic Bedroom

Classic En-Suite

Deluxe Ensuite

Cancellation Details

Payment Details

Frequently Asked Questions

What happens if I left something in my room after I have checked out?

When will I get my deposit back?

What happens after I have checked out?

Can you store my luggage for me once I have left?

Can I leave my items in my room if I have rebooked for next year?

I forgot to add something onto my inventory form, will I be charged?

An item in the kitchen has been broken, will I be charged for it?

What do I need to do to check out?

Location