GoBritanya Paddington Citi View, London

They have room types to meet all needs and budgets. The most popular types are Ensuites which are rooms with bathrooms but where you share a kitchen with up to 5-6 other residents. And their studios have their own private kitchen and bathroom.

Payment information will be provided to you in the invoice and the contract. And you will be able to make the payment in three ways, including via a payment link on the invoice, a bank transfer or through the property website.

They charge a £250 deposit to secure the accommodation which will be held in the Government backed Tenancy Deposit Scheme and returned to you at the end of your tenancy.

They offer residents the option to pay in full, and get a discount, or make up to four equal payments. Please note that paying in instalments will incur additional charges and interest.

You will receive your Tenancy Agreement after you have paid the holding fee.

Depending on which property you book your room number will be in the Licence Agreement or in the Confirmation Letter.

It is possible but depends on availability. They  would advise you to check before you make any arrangements.

Both parties can cancel a booking. Property can cancel a booking if the holding fee and Licence Agreement are not received within the timeframe given in the booking instructions and students can cancel if their visa is rejected. The refund policy is outlined in the booking instructions and the Licence Agreement.

They can arrange an airport pick up for you or a group and you can make the payment for the taxi to pick you up from the airport when you book your accommodation.

Please ensure you have your ID and booking confirmation letter to present on your arrival.

Unfortunately, none of accommodations have private parking for residents. However, there will be some arrangements made to support the check–in process and parking spaces arranged for new arrivals at some of  accommodation. Please contact your accommodation for more information.

Yes, they do. When you book your accommodation, you will be given the option to add a bedroom and kitchen pack. Once you have made the payment, they will arrange for these to be delivered to your room on your chosen date.

The team on reception cannot order a taxi on your behalf. They recommend you download the Uber / Bolt apps to order your taxi, which you can do my adding credit and debit cards as well as PayPal, Venmo, digital wallet and Uber gift cards.

Unfortunately, there is no place to store items in the accommodations. They suggest to arrange delivery right after check in day for you to take belongings to your room.

On arrival you will be issued with a credit style room key, that will open the main doors to the building and your room.

All their accommodations are open 24h / 7 days a week using your entry key. There will be someone at reception 24 hours a day to help you.

Room and bed sizes are explained on the property  website. Click the location tab and navigate to the property of your choice and click the room tab to find out the size of the bed and the floorplan of the room.

Yes, you can depending on availability.

You will find instructions on how to connect to the internet in the welcome email or by asking the team on reception.

If you only watch on-demand or catch-up programmes through streaming services like Netflix, then you do not need a TV licence - unless you're watching BBC programmes on iPlayer.

If you are renting an Ensuite Room, you will be sharing a kitchen with up to 6 residents.

All their studio rooms include kitchenette, with a microwave, bathroom, study space, wardrobe, bed, and mattress. Ensuite rooms include bathroom, shared kitchen, study space, wardrobe, bed, and mattress.

The rent is inclusive of gas, electricity, and internet connection to your room and in all the public areas of the building.

The shared kitchens with their Ensuite rooms have an oven but their Studio’s don’t have an oven but do have a microwave, that has an oven setting.

Unfortunately, their rooms do not contain air conditioning, but you can borrow a fan from the team at reception.

Council tax is what UK residents pay the government to maintain things like road and street lighting, street cleaning and rubbish collection. Students are exempt from this charge once a letter proving their student status is sent to the relevant Government department. When you arrive you will be asked to provide proof of your student status, which you must provide otherwise you might have to pay the tax.

Unfortunately, you are not allowed to keep any pets in your room or in any of the shared living spaces.

Yes, you are allowed to have friends over. However, each accommodation has a different guest policy, so ask the team at reception as you may need to sign in your guest using the onsite resident’s portal.

You are responsible for keeping your room clean and tidy. Check with the team on reception or refer to your Licence Agreement to familiarise yourself with the rules.

You can pay for your room to be cleaned on a weekly basis or from time to time. The team on reception can give you more details.

Yes, you can, but please inform your accommodation and ask for assistance from the maintenance team.

To report any fault please report it to reception. Some of their accommodations may provide an app where you can report any maintenance issues.

Yes, you can sublet your room if you are up to date with your rent and you pay the subletting fee of £50.00. Furthermore, the student subletting from you must be studying in UK and be over 18 years old.

Yes, you can request an extension. To do so, please email to property.

Once you know your check out date, let them know and they’ll get the paperwork ready. And be sure to leave your room as you found it, take all your belongings, and dispose of all rubbish!

The check-in time is 3pm. If you arrive before this time, you will not have access to your room. You need to check out of your room by 10am on the end date of your contract.

Should you wish to leave before the end of the period stated in the agreement, put it in writing and they’ll let you know what options are available to you. However, given the Licence Agreement is a legally binding document you will need to pay rent until your licence expires.

Your deposit will be returned to you within 28 days after the end of your Licence Agreement. The money will be paid back to you by the Tenancy Deposit Scheme (TDS). Damage to your room, beyond normal wear and tear, missing items from the inventory or additional cleaning will result in you being charged and the amount will come out of the deposit.

You should leave your room as clean and tidy as possible. Make sure you remove all your belongings and ensure all rubbish is placed in designated refuse areas. Damage to your room, beyond normal wear and tear, missing items from the inventory or additional cleaning will result in you being charged and the amount will come out of the deposit.

Yes, they are happy to provide you with a landlord references, speak to the team on reception about this to see how they can help you.

They specialist cleaners will carry out deep cleaning of each room at the end of the licence period. Any item left behind will be disposed of on your check out date. Valuable items will be passed onto the reception.

Yes, you are entitled to cancel your booking, but they will need you to provide proof of your visa being rejected. The Licence Agreement outlines their cancelation policies.