Queens Court, Reading

All their non studio accommodation with the exception of twin rooms are only for single occupancy. They are happy to accept Dual occupancy requests for selected studios

That’s down to you – you can bring your rubbish/recycling to the bin store, and all collections are included in your rent.

The property team will take care of that, but please respect these living areas, as they are proud of what they have done with them.

Their buildings and grounds are strictly non-smoking but you’re welcome to smoke outside of the building at least 5 metres away from doors and windows.

Yes, you’ll be able to let them know your preference at the time of booking.

Please refer to local COVID-19 advice. Generally your guests are welcome to come and see you throughout your studies. You can have one guest stay in your room with you 3 nights a week, but you must be present the entire time and sign them in on arrival.

You are responsible for your guest. They must be signed in/out and follow all aparto regulations while on the property.

Yep, you’ll find a TV in all their rooms as well as in the communal lounge, but you’ll be responsible for paying the TV Licence before you binge on that new BBC series.

The laundry service is super easy to use! Download the Circuit Laundry app and head down to the Laundry Room. All the instructions you need will be there to fully utilise the service.

Absolutely! They want you to be as comfortable as possible, so turn your room into a space you love to live in. Just make sure its returned to them the way you found it upon checkout. If not, damage charges will apply.

They prefer to receive rent in four instalments throughout the year. Their instalment dates are aligned with the University term if you are receiving student loan support or a scholarship.

If there are rooms available, you should be able to extend your stay after you have moved in. Please speak to the accommodation team while in the building to arrange an extension.

If you have any maintenance issues, you can simply log into the portal and select the "maintenance" option at the top. Once you've done that, then log in your issue and give as much detail as possible.

Their friendly team are always happy to lend an ear. Before talking to them, they would advise you contact your university support team first, since they may be able to offer you advice. If you would like to speak with the Accommodation Manager, you’re welcome to book an appointment and they’ll be happy to meet with you.

There are only 10 car parking spaces on site, with each costing £1000.00 for the year. If you need somewhere to park, you’ll have to be quick as they’re offered on a first come, first served basis.

Yep, they want you to be as comfortable as possible when you’re with them. Just let them know you wish to live on the same floor when making your booking. If you don’t know anyone else moving to the residence, don’t worry – most students come on their own and soon make friends once they’re here.

As Summer stays are limited to 10 weeks, you will need to make a full payment up front, before you arrive at the residence. Your booking is not complete until payment is made and until payment is made the room is not secured. Summer stays do not require a deposit payment.

You can check into the room at 16:00 on the day of your check-in. On the day of your check-out you will have to vacate the room by 10:00. If you do arrive early for your check in, you may be able to get your keys early if the room is ready, if not you can relax in one of their communal areas until it is clean.

Their receptions are staffed 24 hours a day. However, if you are planning to arrive at the weekend or out of office hours 9AM – 5PM. It is best to either phone ahead or email first. If the reception is closed when you arrive it is most likely as the team member is helping another resident. In this case you should press the buzzer and call the security number for assistance.

Yes, you are free to leave when you like, however you will not be liable for a refund unless another student takes over your booking. Please let their team’s know when you are planning on checking out.

You will need to be a student in full time education. If you have finished University and are completing an internship of work programme you can stay in their residence if you have not yet graduated from your course.

They would love to show you around! Please book a viewing slot on their website.

Usually about 30 minutes.

No problem, just give them a call and let them know.

Indeed, it will. With their standard package, you will get free high-speed WiFi connection throughout the property, including bedrooms that have a wired connection. You can connect up to 3 devices, so it's perfect for browsing Instagram, watching your favourite Netflix series and studying of course!. The Internet is provided by their reliable partner, Ask4 and they give you the option to upgrade your package for a small fee if you need extra speed for those gaming nights. Please speak to your residence team for further information. **Speeds over WiFi may vary depending on several factors, such as the type of device you use and where you are when you’re trying to connect. The average attainable speed at peak times (8 pm – 10 pm ) is 80% of the internet access speed**

Please contact property to check availability.

Their tenancy/licence dates are set and can’t be changed once they’re in place.

Their friendly team are always happy to lend an ear. Before talking to them, they would advise you contact your university support team first, since they may be able to offer you advice. If you would like to speak with the Accommodation Manager, you’re welcome to book an appointment and they’ll be happy to meet with you.