Burges House, Coventry

You can cancel your tenancy agreement for up to 7 calendar days after the date of booking

If a UK student visa is refused before the tenancy start date, the applicant may request cancellation by submitting written confirmation and official refusal documentation within 3 calendar days of the decision and before 20 September. If approved, the tenancy will be cancelled and any advance rent will be refunded. If the visa is refused after the tenancy has started, the resident will be required to vacate the accommodation but will remain liable for rent until a replacement tenant is found o

Prospective first-year undergraduate and postgraduate students may request cancellation if their university withdraws their offer due to not achieving the required entry grades, or if they exceed their grades and choose another university. Returning students may also request cancellation if their place is withdrawn due to academic results. To qualify, the applicant must submit a written cancellation request along with official evidence from UCAS or the university within 3 calendar days of recei

If cancellation is requested after the cooling-off period, the resident will remain liable for rent until a replacement tenant is found and a new tenancy agreement is completed. The property may assist in advertising, but is not obligated to secure a replacement. All replacement tenants must be approved by the landlord, and the room may be re-let at the current market rate. Once a replacement tenant has signed the agreement and confirmed the booking: The resident will be released from tenancy

Tenants facing serious personal circumstances, such as significant medical or welfare issues, may request consideration under a Special Circumstances Review Process. Requests must be submitted in writing along with appropriate supporting evidence, including medical documentation or confirmation from the university or support services. Each case will be reviewed, and both the tenant and guarantor will be informed of the outcome. If approved, the tenant may still be required to pay a minimum of f