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The Residence is a luxury student accommodation located at City college, Coventry. With Coventry University just a 16-minute walk away and the University of Warwick also at a commutable distance, Prestige Student Living The Residence Coventry is an ideal accommodation option for students studying at either of the Universities. 


The Residence Coventry offers a range of well-furnished and stylish studios and 2-bed apartment to choose from. The 2-bed apartment at The Residence comes with a comfortable bed, generous storage space, fully-fitted kitchenette, huge study area and an en-suite bathroom for each room. All the studio rooms come with a comfortable bed, dining area, study desk with a chair, generous storage space, modern kitchenette with microwave, fridge-freezer and a hob. The studio also includes an en-suite bathroom which comes with stylish fittings and a shower. 


Apart from this, the residents at The Residence student accommodation also get to enjoy the properties additional facilities including the on-site well-equipped gym, state-of-art cinema room, well-equipped games lounge, communal dining room, Free Wifi, laundry, shared dining room and parking facility. The property also offers an on-site maintenance team and is well-secured and guarded by CCTV cameras. 


So every moment of your student life at The Residence student accommodation Coventry.

Distance To

Coventry University

Travelling time by bicycle 6 min

Travelling time by walking 16 min


Alan Berry Building (Coventry University)

Travelling time by bicycle 5 min

Travelling time by walking 13 min


George Eliot Building (Coventry University)

Travelling time by bicycle 5 min

Travelling time by walking 13 min


Charles Ward Building (Coventry University)

Travelling time by bicycle 5 min

Travelling time by walking 14 min


University of Warwick

Travelling time by car 12 min

Travelling time by bus 47 min


Distance to

Coventry University:


Travelling time by bicycle 6 min


Travelling time by walking 16 min


Alan Berry Building (Coventry University):


Travelling time by bicycle 5 min


Travelling time by walking 13 min


George Eliot Building (Coventry University):


Travelling time by bicycle 5 min


Travelling time by walking 13 min


Charles Ward Building (Coventry University):


Travelling time by bicycle 5 min


Travelling time by walking 14 min


University of Warwick:


Travelling time by car 12 min


Travelling time by bus 47 min

Apartment Facilities

Cinema Room
Gym
WiFi
Cooker
Freezer
Microwave
¾ Bed
Desk & Chair
En Suite
On Site Maintenance
Laundry Room
Parking

Community Facilities

Up to 100Mbps WiFi
Walk to Uni
All Utility Bills Included
Large Beds
Cinema and Games Lounge
On-site Gym
Communal Dining Room

Configurations

Executive Studio£199 - £205/week/person

Tenancies

44 week£205/week
51 week£199/week
Offers2
Lease Duration44 week - 51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area23 - 24 sqm
Private Bathroom
Entire Place
Private Kitchen

A stylish studio measuring around 23-24m comes with a three quarter sized bed, dining area, ample storage, study desk and chair. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Deluxe Studio£208 - £209/week/person

Tenancies

44 week£208/week
51 week£209/week
Offers2
Lease Duration44 week - 51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area25 - 26 sqm
Private Bathroom
Entire Place
Private Kitchen

A stylish studio measuring around 25-26m comes with a three quarter sized bed, dining area, ample storage, study desk and chair. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Premium 2 Bed ApartmentSold Out£161/week/person
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms2
Bathrooms2 Bath
Area20 - 22 sqft
Private Room
Private Bathroom
Shared Kitchen

This spacious 2 bed apartment comes complete with a fully fitted modern kitchenette, a three quarter sized bed, generous storage, large study area, and a stylish en-suite bathroom per room. You will also have access to the cinema and games room, and a communal dining room.

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Premium StudioSold Out£167/week/person
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area20 - 22 sqm
Private Bathroom
Entire Place
Private Kitchen

A luxury studio measuring around 20-22m comes with a three quarter sized bed, dining area, ample storage, study desk and chair and modern kitchenette with fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Deluxe Accessible StudioSold Out£188 - £208/week/person

Tenancies

44 week£208/weekSold Out
51 week£188/weekSold Out
Offers2
Lease Duration44 week - 51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area30 sqm
Private Bathroom
Entire Place
Private Kitchen

Large self-contained studio measuring around 30m with a three quarter sized bed, dining area, ample storage, study desk and chair. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Deluxe Studio PlusSold Out£193/week
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area28 sqm
Private Bathroom
Entire Place
Private Kitchen

A stylish studio measuring around 28m comes with a three quarter sized bed, dining area, ample storage, study desk and chair. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

1044642
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Premium Accessible StudioSold Out£211/week
Offers2
Available from12-09-2020
Premium Balcony StudioSold Out£211/week
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area20 - 21 sqm
Private Bathroom
Entire Place
Private Kitchen

A stylish studio measuring around 20-21m comes with a three quarter sized bed, dining area, ample storage, study desk and chair and a luxurious balcony. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Deluxe Balcony StudioSold Out£215/week/person
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area30 sqm
Private Bathroom
Entire Place
Private Kitchen

A stylish studio measuring around 30m comes with a three quarter sized bed, dining area, ample storage, study desk and chair and a luxurious balcony. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Premium Mezzanine StudioSold Out£248/week/person
Offers2
Min. Lease Duration51 week
Available from12-09-2020
Bedrooms1
Bathrooms1 Bath
Area30 - 33 sqm
Private Bathroom
Entire Place
Private Kitchen

A large split-level apartment measuring around 30-33m comes with a three quarter sized bed, dining area, ample storage, study desk and chair and a luxurious balcony. The modern kitchenette comes with a fridge-freezer, microwave oven and hob. This studio also has a fully fitted en-suite containing a shower and stylish fittings. You will also have access to the cinema and games room, and a communal dining room.

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Booking Details

COVID-19 Cancellation Policy

Please note that if a university lease or nomination agreement is in place, then the cancellation policy of the relevant university will take precedence over this policy, and the clauses within the agreement apply.

Tenancy Agreement

The tenancy agreement is a legal contract between the tenant and Homes for Students. The tenancy agreement is for a fixed term and the student (and guarantor) are liable for the full term of that agreement unless and until express written release is granted.The usual Termination of Student Tenancy Policy applies for all cancellation requests that are not EXPLICITLY related to the COVID 19 (Corona virus) outbreak.

Initial Cancellation Period

A student can cancel a tenancy agreement for up to 14 days after the date the booking is confirmed (the Initial Cancellation Period). For bookings made from 1st August to 30th September ahead of the academic year the booking is for, the Initial Cancellation Period reduces to 7 days. We will refund the full security deposit (50 to 250). 20 will be deducted from the refunded amount to cover any international bank charges for deposit refunds made to non-UK banks.

Outside Initial Cancellation Period

If a student wishes to cancel outside of the Initial Cancellation Period, and the cancellation reason is EXPLICITLY related to COVID-19, then the following applies:

19-20 Course Withdrawn (19-20 IELTS/Pre-sessional/short term/foundation etc)

If the student is attending a short term course in the UK and the course is withdrawn completely by the University or Higher Education Institute, the student may be eligible to be released from this agreement.The student must provide written evidence from the University that the course is no longer taking place within 3 days of being notified and we will release the student from the contract without penalty and refund the deposit paid.

19-20 Course Delay (19-20 IELTS/Pre-sessional/short term/foundation etc)

If the student is attending a short term course in the UK and the start date of the course is delayed by the University or Higher Education Institute, the student may be eligible for a reduction in tenancy length based upon evidence of the delayed new course start date.The student must provide written evidence that the course start date has been delayed within 3 days of being notified and we may then adjust the contract accordingly.

Special Tenancy Procedures for COVID-19 outbreak - March 2020 V720-21 Course which is reliant on IELTS/Pre-sessional

If the student is a prospective first year Undergraduate or Postgraduate student and the offer of a place at the University or Higher Education Institute in the UK is subject to completing and passing an IELTS (or equivalent) in the UK or in the students country of origin, and this is unable to be completed because the IELTS (or equivalent) is withdrawn entirely, the student may be eligible to be released from this agreement. The student must provide written evidence that the course is no longer taking place at all within 3 days of being notified and we will release the student from the contract without penalty and refund the deposit paid.

20-21 Course Delay

If the course start date in the UK is delayed by the University or Higher Education Institute, the student may be eligible for a reduction in tenancy length based upon evidence of the delayed new course start date.The student must provide written evidence that the course start date has been delayed within 3 days of being notified and we may then adjust the contract accordingly.

Travel Ban (19-20 or 20-21 bookings)

If the student is unable to travel to or enter the UK due to a restriction on leaving their country of origin, or a restriction on entering the UK which means they cannot arrive in time to start their course, the student may be eligible to be released from this agreement, subject to evidence being provided of a formal travel ban being in place.There must be a specific government ban in place at the start date of the students course that prevents the student coming to, or entering the UK in time to start their course, and there must be no realistic prospect of a delayed course start date.

Regular Cancellation Policy

You can cancel your booking up to 14 days after you accept your offer or pay your deposit (the Initial Cancellation Period), which reduces to 7 days from 1st August ahead of the academic year being booked, providing you have not already moved in to the property and we will refund your security deposit in full. Deposits will normally be refunded within 28 working days of cancellation, however our legal obligation as a landlord is to secure all deposits with a third party protection scheme. In the event that your deposit has already been sent to the protection scheme by the time you cancel your booking, your refund could take up to 60 days to be refunded due to the protection schemes processing period and your deposit refund will come directly from them you will need your repayment ID which will be sent to you directly by the protection scheme.If the deposit has already been sent to the deposit protection scheme, unfortunately, we are unable to influence their processing time.If you cancel your booking after the 14 day Initial Cancellation Period (7 days after 1st August), you will remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a 250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned). If you have paid a lower deposit amount, thats the amount that will be retained. 

NO PLACE NO PAY

  1. Prospective first year students who have applied to attend a University or a Higher Education Institution in any of the cities in which Homes for Students operates, and who book a room with Homes for Students, will be allowed to be released from their Tenancy Agreement if, as a result of not achieving the required A-Level, Scottish Higher (or equivalent) results, they do not gain a place at their chosen university and evidence is provided.
  2. Only new customers who have never lived at a Homes for Students property are eligible.
  3. If a customer does not gain a place at their chosen University or College and wishes to be released from their Tenancy Agreement, they must provide Homes for Students with evidence of their rejection and evidence of the reason why (proof of results achieved etc) no later than 3 working days after their results day.
  4. Evidence can be a written rejection letter from the University/College/UCAS, or a screenshot of the customers UCAS status along with the results etc. This can be emailed to the property management email or posted to Homes for Students, Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool, L10 1LD.
  5. Customers who do not apply to be released from their Tenancy Agreement within this timescale and provide the correct evidence will be bound by the terms and conditions set out in the Tenancy Agreement.

NO VISA NO PAY

  1. Prospective international students who have applied to attend a University or a Higher Education Institution in any of the cities in which Homes for Students operates, and who book a room with Homes for Students, will be allowed to be released from their Tenancy Agreement if they do not receive the entry Visa they require for their study in the UK and evidence is provided.
  2. Only new customers who have never lived at a Homes for Students property are eligible.
  3. If a customer does not receive the entry Visa they require for their study in the UK and wishes to be released from their Tenancy Agreement, they must provide Homes for Students with evidence of their refusal of entry to the UK to study no later than 7 days after notification of their refusal.
  4. Evidence can be a copy of the letter from the Home Office, UK Visas and Immigration service or other official Visa issuing body as well as a letter from the university, sponsor or institution where they were supposed to be studying. It must clearly show the students full name, address and date of issue. This can be emailed to the property management email or posted to Homes for Students, 3 Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool, L10 1LD.
  5. Customers who do not apply to be released from their Tenancy Agreement within this timescale will be bound by the terms and conditions set out in the Tenancy Agreement.

Payment Details

Deposit Fees: 

50-300 to confirm the booking (Refundable at the end of tenancy)

Rent Payments: 

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.

If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date.

Please note you must have paid the rent due by the time you arrive to check in.

Other instalment options may be available, however admin fees may apply.

Mode of Payment: 

Online via by logging into your student account

At the property reception desk

By telephone to the property team

By bank transfer (please ensure you use your name and student ID as the payment reference).

Frequently Asked Questions

Can I live at the Residence?

You must be a full-time student to live with us. You can book with us whether you have a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not yet be confirmed.


Are pets allowed?

No pets of any kind are permitted at the Residence, except registered assistance dogs.


Can I choose who I live with?

If you are applying to live with friends, please ensure that you follow our create application link online, list the friends that you would like to live with and we will then contact them and make the arrangements for you!


Can I choose my room?

If you follow the book now process you can select the room of your choice or you can make special requests within the create application route which we will do our best to accommodate, however all requests and subject to availability and conditions.


Can I request to move rooms during my tenancy?

You would need to make a formal request to the accommodation team of the property you are residing in. If you request to move rooms during your tenancy please note there is an admin fee of 50.00. You will also be issued with new documents confirming the details of the room move which you will need to sign or accept online.

Should your new room be more expensive, then you and your Guarantor shall be liable for the higher rent from the date you are given access to it.


Do you provide summer accommodation?

Yes, our summer bookings usually open around March. Keep a look out for pricing and information or contact the property team.


Do I have to move out in the holidays?

Your room is yours for the full contract period and you dont need to move out during academic breaks.


Does my rental price include insurance?

Contents insurance is included at some properties which will be specified in your tenancy agreement.


Do I need to pay council tax?

If you are a qualifying full time student, you will be exempt from paying Council Tax. You must provide us with your council tax exemption certificate which your university will be able to arrange.

If you do not have this when you move in because you have not yet enrolled on your course, please ensure that you bring with you the name of your university and your university student ID number.


How do I pay my rent?

Your rent can be paid in a number of ways:

* Online via by logging into your student account

* At the property reception desk

* By telephone to the property team

* By bank transfer (please ensure you use your name and student ID as the payment reference).

Your bank may charge you a fee to make an international payment so please make sure you check their terms and conditions first.


Can I pay in instalments?

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.

If you dont have a valid UK Guarantor, you are required to pay the full rent in August, 14 days prior to your contract start date.

Please note you must have paid the rent due by the time you arrive to check in.

Other instalment options may be available, however admin fees may apply.


When do I pay my rent?

When you accept your room offer, youll be given two options:

* To pay your rent in full

* To pay your rent in instalments spread throughout the year

You can choose whichever is most convenient for you. Some instalment options may have an admin fee.


What is included in my rent?

All utility bills such as gas, electricity, water are included in your rent. Unlimited wifi* is also included. Your TV licence is not included in your rent as this is not classed as a utility and is your responsibility to purchase.

All of our properties offer a Wi-Fi connection included within the rent, so you wont have to pay anything to get online. During your stay, unless otherwise provided by your accommodation, your internet provider will also offer both free and premium television packages. Depending on the site at which you choose to live at, your internet provider will be either StudentCom, or Ask4.

* StudentCom services include Wi-fi connectivity for up to 5 devices.

* Ask4 provides connectivity for up to 3 devices, with optional upgrades for further devices to be added.

For information on the speed of your internet connection, please your Property Team for more information.

*a one off connection fee may apply dependent on property. Please see your property page for more information.


Can I move in before I pay my rent?

All rent that is due must have been paid when you check in. If you are having difficulties or this will be a problem, please contact us as early as possible and we will assist you.


What if I dont have a UK guarantor?

If you are unable to provide your own UK Guarantor, we recommend the service of Housing Hand you can find further information, prices and how to apply on their website.


Who can be a guarantor?

To be a guarantor you must:

* Be resident in the UK for a minimum of 1 year

* Be over 21 years of age

* Be a homeowner or in full time employment)

* Provide a copy of photographic identification, such as a passport, driving licence or ID badge

* Provide a copy of proof of your UK address which must be less than 3 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.


Can I pay my rent from overseas?

You can pay your rent either online by logging in to your student account, by bank transfer or by credit or debit card over the phone.

Your bank may charge you a fee to make an international payment so please make sure you check their terms and conditions first.


What can I do if my student loan hasnt arrived yet?

You can defer your rent instalments to be in line with your student loan payments if you wish. All requests for deferred payments must be made by 1st August in each academic year to the property team.

You will be required to provide evidence of your student loan schedule to the property team in order for the payment plan to be set up.

You will be required to pay two weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date.

A one off admin fee of 50 will be charged and payable with the initial 2 weeks rent payment and this 50 admin fee will not deducted from the balance of rent due.

Please note deferring your rent must be pre-arranged and agreed with the property manager prior to your move in date. If no arrangement has been made, rent is due as per your tenancy agreement.


Do I need a guarantor?

If you wish to pay your rent in instalments, you will need a UK guarantor.


Do I need a guarantor if I am a sponsored student?

We may be able to accept sponsors in place of guarantors in some cases, however this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of guarantor.


Can I pay my rent weekly?

Weekly rent payments are not available, however the Residence offers a number of instalment options for students to pay their rent.


When does the discount come off my rent?

All discounts offered will be deducted off your final instalment of rent.


What do I do if Im a first year student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply.

If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement.

You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit.

You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of:

* A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked

* A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.

These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.


What if I want to cancel my booking?

Our full termination policy is within your online account.

We will only accept cancellation of an accepted room offer if you cancel your application up to 14 days after the date your booking is confirmed. From 1st August this period reduces to 7 days. As confirmed in your agreement, we will refund the full security deposit.

Please note, 20 will be deducted from the refunded amount to cover international bank charges for deposit refunds made to non-UK banks under these circumstances.

If you cancel your booking after those 14 days, you remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a 250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned).


What do I do if Im a first year post-graduate student and Im still waiting for my exam results?

If youre still waiting for your exam results and youre not sure whether your place at university is confirmed, dont worry, you can still apply.

If you are a prospective first year student and your offer of a place at your preferred University or Higher Education Institute is withdrawn because you do not achieve the required entry grades, you may be eligible to be released from your agreement.

You must provide written evidence from the University/UCAS that you do not have a place within 3 days of your results being published (and no later than 1st September, whichever date is sooner) and we will release you from your contract without penalty and refund your deposit.

You may also be eligible to be released from this agreement if you are a prospective first year student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from your agreement, you will need to supply us with a copy of:

* A written or email confirmation that you wish to cancel your reservation, stating full name and full details of the property booked

* A written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.

These document(s) must be received by us within 3 calendar days from the date your results are published. If you fail to provide the information within 3 days, your deposit will not be refunded and you may be held rent liable.


How do I book a room?

To book a room, create an online account and select book now. You can choose the property, your room and the required tenancy length, then pay your deposit and accept the room offer within a few minutes.

If you have any special requests or requirements please use the 'create application' route instead.


Do I have to pay a booking fee?

The Residence do not charge a booking fee. When you accept your room offer, youll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.


Can I book if Im under 18?

If you turn 18 in the first semester of university, we can accept your booking with no restrictions other than an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it.

We can accept under 18s in some of our properties subject to our Policy for Students under the Age of 18.


What do I need to bring with me?

When you come to pick up your keys you need to bring some photographic ID. To find out what else you may need to bring check out our what to take to university page.


Is there car parking facilities for when I move in?

Some properties have car parking facilities available for a small charge, please speak to your property team directly if you would like to reserve car parking.


How much are deposits?

Deposits vary by property from 50 to 250 and your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms.

The deposit you pay when making the application cannot be used towards a rent instalment as this is secured with a deposit protection scheme for the duration of your tenancy.


What happens to my deposit?

Your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms.

* Deposit Protection Service (England and Wales)

* Letting Protection Service (Scotland)


When do I get my deposit back?

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 30 working days to be credited at the end of your tenancy period.

All deposits are secured with a deposit protection scheme, such as the Deposit Protection Service or Letting Protection Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit.

Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by the Residence. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Deposit Protection Service or Letting Protection Service.

Please note if you ask for your deposit to be repaid to a non-UK bank account, bank charges will apply. Please see deposit protection scheme FAQs:

Deposit Protection Service (England and Wales)

Letting Protection Service (Scotland)