Code Fairfax Street, Coventry

If you book a room for September 2024 (and have a payment option with a guarantor) you can use the property management's gym for free now before you move in! That's up to 9 free months of gym membership! All you need to do is complete your booking and then call into their Office. Their helpful staff will give you a fob which you can use to gain access to the entrance and gym.  

They sometimes have a few studios available where you can move in immediately - and stay until the end of the current academic year. If you want to live with them for the rest of the academic year, simply browse the ‘late availability’ section of the website. 

If you are looking to live at this property, you will be able to move in from 09/09/2024. 

Their studios are designed for individuals but in some of their rooms, they may be able to consider dual occupancy. Please note this only applies to certain room types on each site. Pls contact their on site team to confirm. Coventry rooms that allow dual occupancy: Corner Deluxe Studio, Extra Large Deluxe Studio, Penthouse Deluxe Studio, Penthouse Deluxe Studio with City View, Penthouse Large Deluxe Studio.  

Unfortunately, they are unable to hold any rooms without a holding deposit of one week's rent being taken. If you booked your room and you were to change your mind, you would be entitled to a refund of your holding deposit within 7 days of booking and as long as you have not signed your tenancy agreement. 

The Students conform with the ANUK National Code of Standards for Student Accommodation. 

• Best practice in day to day management is supported and recognised;
• Your contract is clearly written, stating what you are paying for and how much your rent is, with reasonable terms and no hidden costs;
• Your accommodation is fully prepared for you when you arrive to take up residence;
• Your accommodation meets with a set of nationally recognised standards in respect of service provision, furniture and fittings;
• All repairs and maintenance are carried out within agreed timescales
• Your building will meet with required health and safety standards
• If a deposit is charged, it will be lodged at an appropriate Deposit Scheme and it will be returned to you promptly at the end of the year or you will be given a clear explanation of why a deduction has been made;
• You will be given information to explain what management routines are followed in the buildings;
• A set and accountable procedure for dealing with any disputes or complaints will be in operation. 

The property offers 2 contract lengths depending on your preference, they currently offer 48-week contracts and 51-week contracts. The longer one helps if you want to stay over the summer. Because their accommodation is so affordable, your total cost can still work out cheaper than living elsewhere with a shorter contract. However, they may also have some"late availability" rooms where you can move in immediately. These often have shorter contract lengths. If you want to know more about these or have any further questions regarding contracts, please do not hesitate to contact the relevant team.  

Yes, they offer accommodation for students from other universities who are on placement. Their student accommodation is open to all students, regardless of the university they attend. Here at the property, they believe in providing a comfortable, safe, and supportive living environment that caters to the needs of all their students. Depending on the length of your placement, you can rebook the same room year on year. The property offers 2 contract lengths; 48-weekcontracts and51-weekcontracts. The longer one helps if you want to stay over the summer. Because their accommodation is so affordable, your total cost can still work out cheaper than living elsewhere with a shorter contract. 

Yes, you can renew your contract every year for the same room for up to three years. With up to 4 weeks free rent if you are on a 48 week contract. If you book the same room, there is no need to move out over the Summer or move your belongings. However, if you book a different room the following year, you would need to move out for the summer and return to the new room. 

Included in the Rent is

• Water
• Internet Bills. Internet speeds are up to 200mpbs wired and uploads/downloads are unlimited.
• For electricity, you can either go exclusive where you are billed monthly, or for a package which is £15 extra per week and includes a set number of units.

Their rooms are very popular and sell out fast. If the room you are interested in is sold out, you can sometimes make a ‘waitlist booking’. When waitlist bookings are live they will show in the dropdown menu of the room booking page. If you do not see a waitlist booking option, this means it is not currently available. Using the waitlist system means you get a priority booking – securing a room before it’s re-released on their website. When you make a waitlist booking, they will take all your personal information and your credit/debit card details, but your card will not be charged until a room becomes available. However, the holding deposit (equivalent to one week's rent) will be marked as a “pending” payment by your bank or credit card provider, meaning you cannot use it for other payments. A waitlist booking is processed automatically, so it is helpful if you really don’t want to miss out on a room but can’t keep checking their website for availability. They will then contact you to make other payments, and you can decide how to pay these. If within 30 days there is no room available, your waitlist booking will be automatically cancelled. Please note: There is no guarantee a room will become available, but if it does, you will receive an email confirming your booking and information on the next steps. They also recommend you only make one waitlist booking, choosing your preferred room type. 

Their website advertises the “live availability” of rooms. If a room is available, you can book it immediately. But to help, they also offer waitlist bookings on a limited number of sold-out rooms. These only appear when a room is sold out. So if you don't see this option, it's because they still have rooms available. Why go for a waitlist booking? A waitlist booking is great if you don’t want to keep checking the website but it is not a guaranteed, completed, or confirmed booking. Someone would need to decide to cancel their room first for a waitlist booking to become available. Because they do not know when or if this will happen, they leave it up to you on whether to make a “live” (guaranteed) booking or waitlist one. It’s important to remember, they also allocate students into waitlist rooms based on your position on the waitlist and a waitlist booking expires after 30 days.   

So if you are low on a waitlist booking – or a room doesn’t become available – you could end up with no room at all. They ask everyone to consider whether they want to book a “live” room or make a waitlist booking and take the chance another option may become available. 

If you have booked a room, but haven't signed your tenancy agreement yet, they may be able to look at changing your room type for you. If you wish to do so, you need to contact the office which will look into it for you. If you have already signed your tenancy agreement, you would need to go through the process of cancelling your booking and following the cancellation procedure. Please refer to the next FAQ for more information on cancelling your booking. 

How much they can help will depend on the timing and the circumstances of your cancellation. If you have made a booking you will have accepted their Terms and Conditions which outline the cancellation policy. You will need to email them within 7 days from the date of your booking if you wish to cancel. Once 7 days have passed or you have accepted your online Tenancy Agreement, there is no further ‘cooling off period’. Please read the T&Cs for full details. If you have signed your Tenancy Agreement (view a draft Tenancy Agreement) you will be charged an Early Termination Fee. The exact amount will depend on when you are cancelling. You need to get in touch and tell them straight away if you wish to cancel. 

Our Fresher's Promise means that all money you have paid for your contract will be fully refundable if you do not meet the conditions of your University Offer (for example you do not get the grades needed) and you no longer have a place*. This applies if you are starting a new course - including undergraduate degrees (including Top-up degrees) and Postgraduate/Masters degrees. It does not count towards a continuing course (for example going from year 2 to year 3). All they ask is that you email the relevant communication from UCAS and/or your University before Friday 23rd August 2024. The evidence you provide must clearly show the date you accepted the offer and the date and details of the rejection. *Please note:

• You must already have a confirmed offer from your university (and have accepted this offer as your first choice, sometimes referred to as your "Firm" choice) when you book for the Fresher's Promise to apply.
• If your place has been withdrawn as a result of any breach of the university’s Code of Conduct regarding behaviour – or as a result of a potential or actual breach of the conditions contained within the tenancy agreement – this offer will not apply. 

They can see if it's possible for you to be able to check in early, but this is not something they can guarantee as it depends on whether the current tenant has left and all cleaning/decorating has been completed. It is best to contact the office or their live chat function nearer the time of your desired check and they will see what they can do for you. 

You can buy all your bed linen and other items and be sure to use the property at checkout to secure 10% discount. If you choose to place an order you can benefit from your items being delivered to the property in time for your arrival for free when you spend over £50. 

You need to be covered by a TV Licence to watch or record programs if you: This will cost £159.

• watch or record TV on any channel(e.g. ITV, 4, Dave, BBC Two, Sky One)
• watch TVliveon any streaming service(e.g. ITV Hub, Amazon Prime Video, Now, All 4, YouTube, Sky Go)
• watch BBC iPlayer 

They have a dedicated onsite maintenance department that you can contact directly during your time at this property to efficiently resolve any problems that you may have. They will endeavour to address problems at no extra cost to you. In the first instance you can notify us via your Student Portal, visit the office or call directly the relevant property team. They have plenty of secure Bike storage within both of their gated complexes. For your own peace of mind, provided your Bike is secured with a D Lock inside the secure Bike store, then it is also covered by your free insurance for theft. 

They know you are not always here for parcel deliveries so they are happy to accept parcels on your behalf so you never have to worry. You will receive an email when your parcels are available for collection. But please try and collect your parcel in 14 days. If you cannot collect your parcel due to Covid-restrictions or not being at uni, they will keep your parcel for you. There is no need to contact them. 

The property management Beat Office is an initiative with their local Police Station to make sure students feel comfortable in the community and get to know the Police well. It's a great way for their students to find out advice and help with crime prevention in the area. The Beat Office also presents a real deterrent to anybody considering entering the site uninvited. 

Absolutely! Here's some great reasons for getting on your Bike.

1. You can cycle from the property into the city centre entirely on protected cycle paths, no need to cycle with other traffic. Plus there are at least 10 miles of traffic-free cycle routes along the river and canal taking you right through the city, through the many parks and out to the countryside. 
2. Cycling is the easiest and fastest way to get around and is cheaper than the bus, taxi or car. 
3. You can easily plan your route using the free paper cycle maps (available at this property and the Tourist Info Centre)
4. There are three bike shops within half a mile of the property, where you can buy bikes, locks, and parts and get your bike fixed and maintained.
5. There are very cheap, indoor, secure bike parks both in the Town Hall Square and at the train station where you can leave your bike and not worry about security, as well as many secure bike racks to lock to around the city centre and universities.
6. There are loads of free-led bike rides around the city and out to the countryside, for all levels of confidence, many start from Bede Park, right next to the property. 

Their buildings are fully compliant with fire safety regulations and are fire risk assessed. They have strict safety procedures including;

• Weekly Fire Testing – Carried out every Wednesday Afternoon
• Daily Fire Panel Checks
• Weekly Health & Safety Audits 
• Monthly Fire Door inspections
• Monthly Emergency Light checks
• Bi-Annual Fire Alarm Servicing
• Regular Fire Evacuation Drills
• Regular internal flat door inspections 

Your room is very safe: Please take note: Some General Safety Tips... As ever your safety and welfare are of the utmost importance to them. If you're worried about the safety of any equipment in your room or the communal areas, please contact the Office or Security Team.

• There's both a heat & smoke detector fitted in every room for your safety.
• The communal corridors are equipped with smoke detectors. 
• All door entry is key fobbed and all communal spaces have CCTV.
• their on-site staff are available at reception or patrolling the building 24 hours a day. Their job is to protect you and the building at all times.
• If you discover a fire, call immediately and ask for the Fire Service.
• If a fire is detected, the fire alarm will activate. On hearing the alarm you must follow the instructions on the rear of your door. Do not run or stop to collect your belongings.
• All entrance doors to blocks are self-closing. However please ensure that these close and lock shut at all times.
• Don't prop the doors open including fire doors
• Do not to leave your cooking unattended 
• If you see anything suspicious, let the Office or Security Team know as soon as possible

As they are in close proximity to the universities, which are only a short walk away there is no parking on site. With the Universities and the City Centre so close by and excellent shops nearby they do not recommend bringing a vehicle at all but do suggest that you use a Bike as they have a secure Bike store and your Bike will be insured for Free. For move-in and move out they do offer managed parking arrangements for these periods only and details are communicated to you nearer the time.