Glasgow West End, Glasgow

Absolutely, you’ll have your own post box in reception and will be given a key to check your post at any time of the day/night. Parcels can be delivered to reception for them to look after, just bring your ID when coming to collect them. However, please be aware of their postal policy when using this service.

There are only 10 car parking spaces on site, with each costing £1000.00 for the year. If you need somewhere to park, you’ll have to be quick as they’re offered on a first come, first served basis.

There is! You’ll find plenty of secure bike storage available for you to use throughout your time.

All their non studio accommodation with the exception of twin rooms are only for single occupancy. They are happy to accept Dual occupancy requests for selected studios

That’s down to you – you can bring your rubbish/recycling to the bin store, and all collections are included in your rent.

The property team will take care of that, but please respect these living areas, as they’re proud of what they’ve done with them.

Their buildings and grounds are strictly non-smoking but you’re welcome to smoke outside of the building at least 5 metres away from doors and windows.

Yep, They want you to be as comfortable as possible when you’re with us. Just let them know you wish to live on the same floor when making your booking. If you don’t know anyone else moving to the residence, don’t worry – most students come on their own and soon make friends once they’re here.

Yes, you’ll be able to let them know your preference at the time of booking.

You are responsible for your guest. They must be signed in/out and follow all property regulations while on the property.

As Summer stays are limited to 10 weeks, you will need to make a full payment up front, before you arrive at the residence. Your booking is not complete until payment is made and until payment is made the room is not secured. Summer stays do not require a deposit payment.

You can check into the room at 16:00 on the day of your check-in. On the day of your check-out you will have to vacate the room by 10:00. If you do arrive early for your check in, you may be able to get your keys early if the room is ready, if not you can relax in one of their communal areas until it is clean.

Their receptions are staffed 8AM to 5PM. However, if you are planning to arrive at the weekend or out of office hours it is best to either phone ahead or email first. If the reception is closed when you arrive it is most likely as the team member is helping another resident. In this case you should press the buzzer and call the security number for assistance.

Yes, you are free to leave when you like, however you will not be liable for a refund unless another student takes over your booking. Please let their team’s know when you are planning on checking out.

You will need to be a student in full time education. If you have finished University and are completing an internship of work programme you can stay in their residence if you have not yet graduated from your course.

Their rooms are not like a traditional hotel, and do not come with bedding, towels, bathroom supplies or cooking equipment, so they advise you to either bring your own or purchase in advance from their partners. All rooms will come with a toilet roll.

They’d love to show you around! Please book a viewing on their website.

Usually about 30 minutes.

No problem, just give them a call and let them know.

Indeed, it will. With their standard package, you will get free high-speed WiFi connection throughout the property, including bedrooms that have a wired connection. You can connect up to 3 devices, so it's perfect for browsing Instagram, watching your favourite Netflix series and studying of course!.

The Internet is provided by their reliable partner, Ask4 and they give you the option to upgrade your package for a small fee if you need extra speed for those gaming nights.

Please speak to your residence team for further information.

**Speeds over WiFi may vary depending on several factors, such as the type of device you use and where you are when you’re trying to connect. The average attainable speed at peak times (8 pm – 10 pm ) is 80% of the internet access speed**

The laundry service is super easy to use! Download the Circuit Laundry app and head down to the Laundry Room. All the instructions you need will be there to fully utilise the service.

Absolutely! They want you to be as comfortable as possible, so turn your room into a space you love to live in. Just make sure its returned to them the way you found it upon checkout. If not, damage charges will apply.

They prefer to receive rent in four instalments throughout the year. Their instalment dates are aligned with the University term if you are receiving student loan support or a scholarship.

Please, contact the property to check availability.

Their tenancy/licence dates are set and can’t be changed once they’re in place.

Yep, you’ll find a TV in all their rooms as well as in the communal lounge, but you’ll be responsible for paying the TV Licence before you binge on that new BBC series.

They are conducting essential building works to ensure the safety of their residents. This decision was made after a thorough review of the property to ensure that the premises meet the highest safety standards. These works are crucial for maintaining the long-term integrity and safety of the property.

The building has undergone independent safety verification and is considered safe to occupy. The cladding replacement is a proactive step towards long-term safety.

The cladding replacement work is scheduled to commence at the end of August 2024 and is expected to finish by the Autumn of 2025, although these dates may be subject to change.

Residents may experience disruptions during the replacement works, including increased noise, changes in the visual landscape due to scaffolding, restricted access to certain facilities, and increased traffic around the property. However, their on-site team will be available to support you during this time, and they will hold regular meetings with the on-site team to keep you informed about any updates or changes.

During the construction hours, some noise and disruptions are expected. However, they have implemented strategies to minimise any impact on your daily routine and studies. They have scheduled work programs around the academic calendar to reduce disruption. For example, no noisy work will be carried out during examination periods.

They are offering a weekly rent reduction to all students who book and the option to cancel bookings for the academic year 2024/2025.

Residents wishing to cancel must inform their team by no later than 28th April 2024. The details of their cancellation policy are available on their website.

They have an enhanced social program in place to keep residents engaged and supported during the construction period.

A dedicated team will be on-site to manage the project and address any issues. If you have any concerns, you can email us.

Construction activities will take place from Monday to Friday, 8:00 a.m. to 6:00 p.m, at particularly busy periods, the works may also take place on weekends. During these times there may be some access limitations.

They have implemented various safety measures, including regular checks, cordoned construction areas, and clear signage to direct residents safely around the site. The property will have passed a risk assessment and there are supervisors on duty to ensure the safety and well-being of residents and visitors.

They are committed to minimising the impact on their residents and neighbours during construction. They understand the importance of maintaining open communication channels and addressing any concerns. If you have any concerns, please don't hesitate to email us. It's important to note that there might be increased noise, changes in the visual landscape due to scaffolding, and increased traffic around the property. However, they assure you that they will do their best to minimise any inconvenience. They appreciate your patience and cooperation during this process.

In addition to the weekly rent reduction, we'll provide dedicated support teams, transparent communication, and additional social activities.

Please contact their on-site team immediately. They have measures in place to address these concerns, including alternative study spaces and well-being resources.

They understand that the scheduled work may cause inconvenience. Don't hesitate to contact them directly to discuss your situation and explore the options available.