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Iglu Melbourne City Student Accommodation, Melbourne

229, Franklin St, Melbourne, 3000, Australia
From
AU$525
per week
0.6 mi from City Center
( 6m. 9m. 11m)
See Universities on Map
Built in 2018
TMG College | 0.07 mi
Australian Centre of Further Ed... | 0.08 mi
Kent Institute Australia | 0.12 mi
Danford College | 0.21 mi
Melbourne Institute of Technolo... | 0.22 mi
Pay In Instalment
No Visa No Pay
Dual Occupancy
gym
study area

Offers (4)

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About the Property

Iglu Melbourne City accommodation is located at 229 Franklin St, Melbourne, 3000, Australia. It offers premium ensuites and studios. It is near the University of Canberra (3-minute walk). The Melbourne Institute of Technology is a 6-minute walk away. A majority of people prefer rental accommodation. With the big universities around, it is the best option for students.


It is a modern Melbourne CBD accommodation. The neighbourhood is always busy with professionals and students. Being in the city’s centre has its perks. From parks to offices, everything is nearby. With great transport, the entire city is easily accessible. It provides 48% of all Melbourne’s jobs. Hence, it has the highest job density in the entire state of Victoria. There are various landmarks like Flinders Street Station, Federation Square, Victoria Market, and more. You will never be tired of exploring.


Iglu Melbourne City provides the best facilities available. This student accommodation in Melbourne is close to reputed universities. There are RMIT University, Victoria University, the University of Melbourne, and more located here. The students of these institutions prefer off-campus accommodation. It offers independence, and you can get to the local community well. Iglu Melbourne City happens to be one such place. Moving out and away from family is not easy. This is where the staff swoops in. They welcome you with open arms and make your living as comfortable as possible.

Features

Iglu Melbourne City reviews state that the accommodation is spacious and enjoyable. You can choose a Single Bedroom – 6 Share Apartment, Single Bedroom – 5 Share Apartment, Standard Studio Apartment and a premium studio apartment to live in.The double bed comes with underbed storage. For apparel storage, you get a separate built-in wardrobe. You get a complete study station. It includes a study desk, a chair, a reading lamp, a bookshelf, and a pinboard. Your focused learning environment for a productive outcome.


The kitchen at Iglu Melbourne City has modern appliances to make your chores easy. They include a microwave, a convection oven, a two-burner cooktop, and a refrigerator. There is a kettle and a toaster as well. So you can come up with quick meal options. They are both easy and fulfilling. To maintain a good temperature, you get air conditioning and heating in winter. The aesthetic louvre windows, block-out blinds, and ottoman serve versatile purposes. Besides, they add character to your living space. Each room comes with its own amenities. So choose one that meets your needs.


Iglu Melbourne City comes with separate study spaces to help you concentrate. The library den and free unlimited high-speed Wi-Fi will aid you in gathering information. Iglu Melbourne City also focuses on social life and community bonding. The common social area hosts fun community events and programmes. The pool table and table tennis attract people who can eventually become great friends. Aside from this, Iglu Melbourne City has a gym and exercise area. You can easily maintain your physique and remain healthy.


You can also spend time with your friends at the great outdoor area, lounge area, or courtyard. A large-screen TV is an additional entertainment source for you. On-site laundry and a bicycle storage area meet your practical needs. Iglu Melbourne City also has a complimentary weekday ‘breakfast-on-the-go’ and BBQ. So, you're never hungry to start a great day. Your safety is not to be taken lightly. Hence, you get electronic card access to the property with 24/7 on-site support. The area is under proper CCTV surveillance. Also, your bill includes electricity, water, gas, and wifi.

Location and What's Hot?

There are also other institutions near Iglu Melbourne City. They are Charles Darwin University and Danford College. The grocery shops are your one-stop solution for daily essentials. They are Woolworths Metro Queens Place and City Mart Plus Liquor. The pharmacy will provide basic medical assistance in an emergency. For this, there are Chemist Warehouse Melbourne William St and Buy Etizolam Fuelwooder.


Your hunger meets a solution at Diner On Franklin and GJ's Grill. There are chic hangout cafes with aromatic coffee. They are Cafe Victoria and Krimper Cafe near you. There are many happening pubs and bars near Iglu Melbourne City. Some of them are The Drunken Poet, The Last Chance, and Captain Melville. From open mics to dance, you enjoy them with chilled drinks. The Parliament Gardens are an oasis of peace and respite. You will find calmness in the air. There are the Coles Fountain, Fairies Tree, Cook’s Cottage, and more.


The South Bank lookout has a great vista. You can get aesthetic pictures of the sunset and the city. A stroll near the water and fresh air is calming to your senses. At the Immigration Museum, you can get to know about Melbourne’s cultural diversity and its history through immersive exhibits. Federation Square will be a captivating experience for you. This is due to its free art, art installations, and the Australian Centre for the Moving Image. All these amazing spots are just the tip of the iceberg. So, go ahead and make your way through Melbourne. What’ more, all of these are near Iglu Melbourne City.

Commute

To explore this incredible city, there are public transport options. Melbourne has an extensive network of buses and trains, especially spread across the city. All of which you will find near Iglu Melbourne City. You can get a bus from A'Beckett St/Queen St and William St/A'Beckett St. The train stations close to you are Flagstaff and Melbourne Central. You can hop on a tram from Franklin Street/William Street and Flagstaff Station/La Trobe St #3.

Video Tours

Explore the property through a virtual walkthrough and discover a variety of in house amenities all at highly affordable rents.

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Room Types (4)

Clear
All (4)
Ensuite (2)
Studio (2)
Ensuite
A private room with its own bathroom — Offers maximum privacy and comfort
8

Single Bedroom – 6 Share Apartment

Starting From:AU$515/week
Ensuite
8

Single Bedroom – 5 Share Apartment

Starting From:AU$535/week
Ensuite
Private Room
Private Bathroom
Shared Kitchen
Studio
All-in-one space with a bedroom, private bathroom, living area, and kitchenette — Ideal for complete independence
8

Standard Studio Apartment

Starting From:AU$675/week
Studio
8

Premium Studio Apartment

Starting From:AU$745/week
Studio
Entire Place
Private Bathroom
Private Kitchen
Amenities
Shared Community And Utilities
Study Spaces
Lounge Area
Bicycle Storage Area
Common Social Area
Complimentary weekday ‘breakfast-on-the-go’
Library Den
Fitness And Recreation
Gym and Exercise Area
Table Tennis
Security
Electronic Card Access
CCTV
24×7 Onsite Support
Property Services
On-site Laundry
Fun Event Program
Community Events
Outdoor Features
The Great Outdoors
Pool Table
Courtyard
BBQ
Bills Included
Gas
Water
Electricity
Wifi
Others
Large Screen TV

Payment Policies (5)

  • Booking Deposit
    1 week rent as holding deposit due at booking, counts as first payment upon confirmation.
  • Security Deposit
    4 weeks rent bond due at contract signing, refundable minus deductions at tenancy end.
  • Pay In Instalment
    This property offers flexible instalment plan.
Booking Deposit

1. You need to pay 1 week of rent as a holding deposit at the time of booking.

2. This will be treated as your first rental payment once your booking is confirmed and you move in.

Security Deposit

1. A bond equal to 4 weeks rent is required to be paid at the time of signing your contract.

2. This is refundable at the end of the tenancy period less any deductions or pending charges.

Pay In Instalment

1. Rent must be paid on fortnightly basis.

2. You are responsible for ensuring that your rent is paid a minimum of two weeks in advance at all times in accordance with your Residential Tenancy Agreement.

Mode Of Payment

Credit and debit card (Visa, Mastercard or Amex), Alipay, WeChat Pay, Google Pay, Apple Pay.


Please note:

All credit and debit card payments are subject to surcharges which will be calculated at check-out

Guarantor Requirement

The property does not require you to provide any guarantors.

Cancellation Policies (5)

  • No Visa No Pay
    Full refund if Visa issue proven, written cancellation required 14 days before agreement start.
  • No Place No Pay
    Full refund if denied entry to study in Australia, must cancel 14 days prior.
  • Replacement Tenant Accepted
    Once signed, adhere to terms, seek replacement if canceling. Cancellation fee applies.
  • Other cancellation policies
    Room reserved for 14 days after deposit, refund only for specific reasons before agreement.
  • Cooling Off Period
    No cooling off period. All contracts are legal and binding.
Cooling Off Period

The property does not offer any cooling off period, all contracts are legal and binding.

No Visa No Pay

1. After making the payment of the holding deposit to secure the reservation and the signing of a residential agreement, you have the option to cancel the reservation and receive a full refund if you provide evidence of being unable to secure an Australian Visa.

2. To initiate this cancellation process, you should send a written cancellation letter to your selected property at least 14 days prior to the agreement start date.

No Place No Pay

1. After making the payment of the holding deposit to secure the reservation and signing the residential agreement, you have the option to cancel the reservation and receive a full refund if you provide evidence of being denied entry to the intended course of study in Australia.

2. To initiate this cancellation process, you must send a written cancellation letter to your selected property at least 14 days prior to the agreement start date.

Replacement Tenant Accepted

1. Once a Residential Agreement ("Agreement") is signed, you must adhere to its terms and conditions. Although these terms may differ among Australian states, you are obligated to fulfill the rental payments for the agreement's duration.

2. If the original student seeks to cancel their agreement, either you or the property must find a replacement student to complete the remainder of the agreement. In this case, the you will no longer be obligated to adhere to the agreement's terms.

Note: Typically, this process incurs a cancellation administration fee equivalent to 1-2 weeks' rent.

Other cancellation policies

1. The property will reserve the room for a minimum period of 14 days (or longer if both parties agree) after receipt of a holding deposit, to allow the tenant to review and sign a residential agreement and associated documentation. If the tenant does not enter into the residential agreement within 14 days, the holding deposit will not be refunded.

2. After paying the holding deposit to secure the reservation, but before signing a residential agreement, the tenant can only cancel the reservation for a full refund if a written letter of cancellation is sent by email prior to your Agreement start date for the following reasons:

  • The tenant provides evidence that they have not been able secure an Australian Visa or they have been declined entry to their intended course of study in Australia.
  • The property has made any false or misleading statements or failed to disclose any material facts.

Note: Upon signing the residential agreement, the deposit will go towards the rent payable under the agreement.

Frequently Asked Questions

How much do I need to pay when booking?

To start your application, you will need to pay one week’s rent (your holding deposit). This will be treated as your first rent payment once your booking is confirmed and you move in.

How much bond do I need to pay?

A bond equal to 4 weeks rent is required to be paid at the time of signing your contract to live at property. This amount is then sent to the relevant state’s Rental Tenancy Bond Authority where it is held until after you vacate the property. It is then returned to you less any amounts you may owe to property, such as unpaid rent or damages, at the end of your contract.

Do I need to provide a record of my rental history?

Their simple process means you don’t have to provide a record of previous rental history – you don’t even need to have prior experience in renting a property!

Will the price of my rent increase?

The price of your rent is fixed for the length of contract. If you decide to stay on beyond your current lease, the weekly rent of the new contract may increase – any rate increase will always be advertised in advance.

How long is my lease?

They offer the following contract types at property: 12-months (equivalent to a full calendar year) 6-months (equivalent to a half full calendar year) 44-weeks* (equivalent to an academic year) 22-weeks* (equivalent to a semester) Short Stay – where available, the Short Stay option will be shown on a room page with available dates to choose from * 44 and 22-week contracts are only available in Semester 1 of each year. They are not available for NRAS or International U18 rooms.

Are the prices shown per apartment or per person?

The prices quoted are per person, per week. As part of their warm hospitality, your rent includes: free unlimited internet all utilities (water, electricity and gas) use of all communal spaces access to 24×7 onsite support an engaging program of resident events They also offer a complimentary weekday ‘Cool Start‘ breakfast at all properties.

Do I have to book online?

Not at all. You are more than welcome to speak to the friendly team at your preferred property and book directly through them.

How often is rent paid?

Your weekly rent is required to be paid fortnightly, and you are responsible for ensuring that your rent is paid a minimum of two weeks in advance at all times in accordance with your Residential Tenancy Agreement.

What credit cards do you accept?

You can pay using Visa, Mastercard or Amex. Please note that they do not apply credit or debit card surcharges to holding deposits (one weeks’ rent) when paid on this website however a surcharge will apply to all future credit card and debit card payments. Currently this surcharge is 2% of the payment amount but is subject to change.

Will you refund my holding deposit if I don’t get a visa?

They are happy to refund your holding deposit if your application for an Australian student visa is not successful. Please refer to their Cancellation & Refunds Policy for details.

Will you refund my holding deposit if I don’t get into my course?

They are happy to refund your holding deposit if you don’t get a place in the course you apply for at university. Please refer to their Cancellation & Refunds Policy for details.

What are contract start dates?

Contract start dates vary across properties and in some cases, you will see different date options available on for the same room listing. This is because some of their properties currently have set contract cycles due to availability, while others have more flexibility. Available contract start dates are shown for each room at each property.

Can I choose when I move in?

This varies across their properties. If a room is shown as being ‘Available Now’ you can discuss the contract start date directly with the property. Where a specific contract start date is shown this is the date your contract will start, regardless of when you physically move into property. Where a specific contract start date is set, you will have the opportunity to advise your ‘Expected Arrival Date’, which must be after the contract start date, when you finalise your contract on our resident portal. Some properties do have set check-in dates and they will advise you of these prior to finalising your application.

How long is my contract?

To maintain their contract cycles, your contract will be for one of the following lengths: 12-months (equivalent to a full calendar year) 6-months (equivalent to a half full calendar year) 44-weeks* (equivalent to an academic year) 22-weeks* (equivalent to a semester) * 44 and 22-week contracts are only available in Semester 1 of each year. They are not available for NRAS or International U18 rooms. This may vary in some instances and the property will advise if this is the case. Of course, you will always be given the opportunity to renew your contract and your property team will contact you in advance of the end date to advise available options.

Can I stay at property for longer than my initial contract length?

Yes, you can stay for the duration of your study. They will always contact you prior to the end of your existing lease to see if you would like to renew and for how long.

Can I do a virtual tour before deciding to book?

Of course. You can use their booking form to select your preferred property, date and time and they will be in touch to sort it out.

Are utilities included in the rent?

Yes, your rent includes gas, water and electricity.

Is internet included in the rent?

Yes, unlimited high-speed Wi-Fi is included in your weekly rent and you have to this throughout the building.

Do you offer meals?

Property is not fully catered, however: They offer a complimentary weekday ‘Cool Start‘ breakfast at all properties. All apartments have well-equipped kitchens where you can prepare lunch and dinner. Food events are a key part of each monthly event calendar.

Do you offer airport pick-ups?

Given the convenient locations of properties, they don’t offer airport pick-ups, but they will provide you with information about getting to the property, including options for airport transfers.

Are towels and bed linen included?

No – you will need to bring your own towels, blankets, sheets and pillows. If easier, you can buy these items once you arrive at a retail store or you can purchase a linen kit from us in advance. With a quilt, pillows, linen and towels, it has everything you need to freshen up, make your bed and settle in for a good night’s sleep. Please note that the bed sizes at property are: Single size for standard 2-bedroom apartments at Iglu Flagstaff Gardens King-single sized for all multi-share apartments (with the exception of Iglu Mascot and Iglu Flagstaff Gardens), single studios at Iglu South Yarra, some studios at Iglu Broadway and some one-bedroom apartments at Iglu Kelvin Grove Double sized for most studio and one-bedroom apartments plus premium 2-bedroom share apartments and 6-bedroom share apartments at Iglu Mascot. Queen sized for the majority of studio apartments at Iglu Central Park.

What is not included?

You are responsible for supplying your own crockery, glassware, cooking and eating utensils and any other kitchen gadgets (they provide kettles and toasters at the properties noted below, and all ovens and stove tops are electric). Other items you may need include coat hangers, cleaning supplies, washing powder, toiletries plus all your personal clothing etc. Toasters and kettles are provided at: Iglu Brisbane City, Iglu Central, Iglu Chatswood, Iglu Flagstaff Gardens, Iglu Mascot, Iglu Melbourne Central, Iglu Melbourne City, Iglu Redfern, Iglu South Yarra and Iglu Summer Hill.

Do I have to be a student to live at property?

Yes – it is a condition of your stay here at property that you must be currently enrolled and attending a course within an Australian Tertiary Institution.

How old do I have to be to live at property?


I am an international student who is under 18, can I live at property?

The properties listed below are approved accommodation providers for international Under 18 students from the following institutions: Iglu Redfern University of Sydney / Taylors College UNSW / UNSW College Iglu Kelvin Grove QUT Iglu Melbourne City Monash College Monash University (Caulfield or Parkville) Trinity College Foundation In all other cases, you must be at least 18 years of age when you come to live at property.

Is there 24 hour onsite support?

Yes, there is a team member is onsite and available 24×7 to provide their students with support and assistance at any time.

Do property buildings have security?

Yes, all of their properties have CCTV cameras installed throughout the building common areas, entry points and hallways, which operate 24 hours a day. Their properties also operate on an electronic swipe card system, with four levels of entry-control programming – including building, floor, apartment and bedroom*. Entrance to the property outside of office hours is only permitted to those with an authorised room key. * Bedrooms at Iglu Kelvin Grove use standard locks not swipe card access

Are there onsite laundry facilities?

Yes. all properties have paid onsite laundry facilities available 24/7.

Are there organised events?

Yes,they have a comprehensive program of social, academic, sport, wellbeing and cultural events. These are organised by their dedicated team of staff and Resident Leaders (RLs) who are always keen to receive feedback or ideas for future events and activities.

Are there students from multiple universities and colleges?

Yes, you will get the chance to meet and mix with students from a wide range of universities and colleges.

Can I choose who I live with?

When filling out your application form, you can put in preferences regarding who you would like to live with, and whilst they will do their best to meet your requests, it will be determined by room availability – so they advise you to apply as soon as you can so there’s more options for you.

Can I live with my partner?

Whilst there are a limited number of studios available for couples to rent, all other rooms within property are sole-occupancy. So whilst you and your partner may each rent a room within the same apartment, each bedroom must only be occupied by 1 person.

Can I have friends over to visit me?

Yes – you are allowed to have friends over, however you will need to ensure that they comply fully with the House Rules and any direction of the their team, including their Resident Leaders. They also ask that you consider your housemates and ensure that your guest/s do not cause any disruption or damage any property of Iglu or your housemates. Students are required to register their visiting guests at reception for safety and security reasons.

Is parking available at property?

They choose their locations to make it easy to get around without needing a car! However, they do have a limited number of parking spaces available at the following properties: Iglu Broadway Iglu South Yarra Additional fees will apply for car spaces and you can contact the properties directly to discuss availability.

Are pets allowed at property?

Unfortunately, you are not allowed to bring or keep any pets on property. This includes fish, birds and reptiles. This does not apply to students and visitors who require an assistance animal (e.g. a seeing or hearing guide dog). If you require an assistance animal and you are planning to live at Iproperty or visit the property overnight, please contact the relevant Iglu property to make appropriate arrangements.

Do I need to bring towels and bed linen with me?

Yes – you will need to bring your own towels, blankets, sheets and pillows. If easier, you can buy these items once you arrive at a retail store or you can purchase a linen kit from us in advance. With a quilt, pillows, linen and towels, it has everything you need to freshen up, make your bed and settle in for a good night’s sleep. Please note that the bed sizes at property are: Single size for standard 2-bedroom apartments at Iglu Flagstaff Gardens King-single sized for all multi-share apartments (with the exception of Iglu Mascot and Iglu Flagstaff Gardens), single studios at Iglu South Yarra, some studios at Iglu Broadway and some one-bedroom apartments at Iglu Kelvin Grove Double sized for most studio and one-bedroom apartments plus premium 2-bedroom share apartments and 6-bedroom share apartments at Iglu Mascot. Queen sized for the majority of studio apartments at Iglu Central Park. It’s best to confirm with the property prior to purchasing any bed linen.

What other items do I need to bring?

You are responsible for supplying your own crockery, glassware, cooking and eating utensils and any other kitchen gadgets (they provide kettles and toasters at the properties noted below, and all ovens and stove tops are electric). Other items you may need include coat hangers, cleaning supplies, washing powder, toiletries plus all your personal clothing etc. Toasters and kettles are provided at: Iglu Brisbane City, Iglu Central, Iglu Chatswood, Iglu Flagstaff Gardens, Iglu Mascot, Iglu Melbourne Central, Iglu Melbourne City, Iglu Redfern, Iglu South Yarra and Iglu Summer Hill. It’s best to confirm with the property prior to purchasing any bed linen.

What happens if I damage or break something?

Any item of the property that becomes damaged or broken either by way of accident or intention will be repaired and the costs to repair or replace the goods will be charged back to the person/s responsible.

Are there any other property rules that apply?

Yes – you will be provided with a full list of House Rules when an offer is made. You will also receive a copy of the House Rules when you move in along with other helpful information to assist with settling in.

What is NRAS?

NRAS is the National Rental Affordability Scheme, an Australian Government initiative that aims to address the shortage of affordable rental accommodation by offering a financial incentive to accommodation providers. The incentive is offered on the condition that the dwellings are rented to eligible low to moderate income earners at a minimum of 20% below market rates.

Why do I have to provide my income information and what will you do with it?

NRAS regulations require property to assess your gross income to determine your eligibility to live in one of their NRAS rooms. To be eligible you must have earned less than $58,905 in the 12 months before you take up residency in a studio, or less in the event of 6-bedroom shared apartments where the gross income limit per room is $28,597. You will also be asked to complete a NRAS Tenant Consent Form, which authorises them to provide your personal information to the Australian Government to assist them in determining who is accessing their services. Your income information will not be disclosed to people outside of property other than in accordance with any legal obligation or internally to persons who have no need of access to the information, unless you tell them in writing, that you have given consent for us to do so.

What is a statutory declaration?

A statutory declaration is a written statement of facts, declared to be true in the presence of an authorised witness. For NRAS purposes, they will ask you sign a statutory declaration declaring your gross income to be true and correct upon your check-in. If you intentionally make a false statement in a statutory declaration you can be charged with a criminal offence which carries the possibility of up to four years imprisonment. Only individuals who are licensed or registered to practice in Australia in a listed occupation may act as an authorised witness.

I am a school leaver and haven't previously been employed, what income information do I provide?

The income assessment section is based on your income and not your parents. If you have not earned any income, this includes income from family trusts or dividends, then you can enter $0.00 in your application. Please bear in mind that payments from a parent or immediate family member, any trust distributions and any tuition money that enters your bank account (that you do not provide proof of payment from your tertiary educational institution for in your supporting documents) in the 12 months preceding your contract start date are considered income.

What happens if I apply for a NRAS room and I am deemed not eligible?

If your gross income is found to be above the NRAS income limit during the initial screening and you are not deemed eligible, they will contact you to discuss alternative options available in a non-NRAS studio apartment or multi-share apartment. Please ensure you review the NRAS criteria and if you are unsure of what constitutes income, you are welcome to contact them. If your gross income is found to be above the NRAS income limit at the final screening (upon arrival at property), your holding deposit will not be refunded, however your bond and additional weeks’ rent in advance will be.

What happens if I stay on and sign a lease for a further period?

Property is required to screen your gross income according to the same process again before renewing your lease. Iglu may also be required to assess your income on the anniversaries of your first commencement date “Anniversary Date” and at the beginning of any subsequent leases.

What happens if, upon arrival at property or upon reassessment in subsequent years, my income is found to exceed the NRAS eligibility requirements?

If this happens, you will be required to: relocate to an alternative room in the student accommodation facility which is not a NRAS room; or relocate to an alternative facility which is not a NRAS room; or search for alternative accommodation.

What supporting documentation will I be required to provide?

Prior to property being able to confirm your application for one of their NRAS rooms, you will need to complete an Income Notification Form and provide supporting documentation substantiating your income. Examples of supporting documentation that could be provided (please note these are examples only and are not exhaustive): Letter from your employer(s) or guardian/family; Notices of assessment for annual tax returns; Statements from Centrelink; Government grant letters; Most recent pay slips from each employer covering the term of income disclosed; Proof of payment of tuition costs paid to your tertiary education provider (note: if you do not provide these, the income you receive into your bank account to pay for your tuition costs will be counted towards your total income.)

What is the application process for U18 criteria?

To make an Under 18 International Student agent application, you will need to: Review all Under 18 International Student (U18) requirements Ensure your student is applying to study at one of our U18 partner institutions Complete the relevant Under 18 International Student application Submit a room booking using the Quick Apply form on the Agent Portal (ensuring it is for an eligible room type) Enter U18 in the agent promo code section to ensure we can match it to the U18 application submitted Choose to pay by Direct Deposit Once the U18 application is confirmed, you will receive a request from the property team to complete the payment

How much is the deposit for U18? How much do I have to pay prior to arrival?

Prior to arrival, they require you to a holding deposit equal to pay 2 weeks rent and a bond equal to 4 weeks rent. The bond is sent to the relevant state’s Rental Tenancy Bond Authority. At the end of your contract, the bond is then returned to you less any amounts you may owe to property for outstanding rent or damages.

How long do I have to accept my offer for U18 criteria?

They ask that you accept your accommodation offer within 7 days.

When can I move in for U18 criteria?

You are welcome to move in from your contract start date. Please note that lease commencement for U18 criteria will only be granted within the 14 days (Sydney and Melbourne) or 7 days (Brisbane) prior to the course start date specified within the Confirmation of Enrolment.

Can I book a room at property if I am under 16?

To be eligible to stay with them at property, you must be a minimum age of 16 at the time of your booking. Property does not accommodate anyone under the age of 16 currently.

Are under 18 and over 18 students housed together?

Under 18 residents are accommodated within specific nominated U18 apartments. It should be noted that if a student turns 18 during the period of their residential agreement, they can remain living in the same apartment on the condition they continue to follow the U18 house rules, apart from curfews. Their U18 apartments are not mixed gender.

Will I be assigned to the same gender apartment?

All residents will be accommodated in single gender apartments only. Nominated U18 apartments will be allocated to specific floors of the building.

Are meals included in my rental fees?

At select properties, they provide a Cool Start breakfast on weekdays. It’s breakfast-on-the-go style where you can grab a coffee or tea and a bite to eat with a range of options such as fruit, muffins, croissants and pastries. All apartments have a fully equipped kitchen where you can prepare lunch and dinner.

Will property provide an airport pick up service?

Given the convenient locations of their properties, they don’t offer airport pick-ups, but they will provide you with detailed information about getting to property, including options for airport transfers.

Due to Visa complications, I may not arrive at property until after my contract start date. Will the accommodation be held open for me until I arrive?

Please contact the property team via email if your visa situation changes.

I am deferring my course entry; what will happen to my booking?

Please contact the property team via email if your course commencement date changes.

I need to provide my Australian address for my visa application; what should I do?

You may use the property address for your visa application. You will be able to find the property address details in your residential tenancy agreement. For more information, please contact the property team.

My course runs for 12 months; can I stay at property between semester breaks?

All rooms at property are offered on a 6 or 12-month lease. This means that you can stay at property in the semester break. Before your current contract comes to an end, they will contact you to see if you would like to re-sign to stay with them for another 6 or 12 months.

Does property provide parking for U18 criteria?

They don’t offer parking at property as all properties are located within easy reach of major universities and colleges, public transport, shopping, eating, fitness and entertainment facilities.

Does the date on my Welfare Guardian Agreement need to match my property contract start date?

Yes, they will need to match. Your education provider will not provide your CAAW letter unless both dates match.

Who is my Guardian and can I select them?

If you or your family have relatives or friends residing in the same city as your place of study and are over the age of 21, they may be appointed as your Guardian. If this is not the case, the University / College will appoint a guardian to care for you whilst you are studying in Australia.

How does my Guardian keep a check on me?

Your nominated guardian must follow the requirements stipulated by your University/College provider. This typically covers health, safety, curfew management and is conducted with regular in person meetings. In the event that an incident was to occur, there is a requirement for such to be escalated and this is done in partnership with your U18 Coordinator at property, the University and your nominated guardian.

How does my Guardian/Property know if I am involved in an accident or issue anywhere?

For any health, safety and education related incidents your guardian will be informed. This may be by the student directly, an property appointed representative or the University / College.

Who do I contact in case of an emergency?

Your first point of call is the Under 18’s Coordinator, but you have the onsite Resident Leaders, security, on-call management and your guardian also available should you need.

How do my parents contact my Guardian?

Your University/College will be able to provide your parents with the contact details for your guardian as applicable.

Are there any special house rules for under 18 residents?

Like all other residents living at property, you must abide by the property House Rules throughout your stay with them. Under 18’s will also be required to sign a separate acknowledgement form relating to Under 18 Conditions and Rules.

Do I have to be home by a specific time each night?

Students who are Under 17 are required to return to the property by 9pm. Students who are Under 18 are required to return to the property by 10pm.

Does property offer 24/7 security and onsite support?

Yes, all of their properties have CCTV cameras installed throughout the building common areas, entry points and hallways, which operate 24 hours a day. Their properties also operate on an electronic swipe card system, with four levels of entry-control programming – including building, floor, apartment and bedroom*. Entrance to the property outside of office hours is only permitted to those with an authorised room key. All of their properties have trained staff onsite and available 24 hours a day, 7 days a week. * Bedrooms at Iglu Kelvin Grove use standard locks, not swipe card access.

Can parents/friends stay at property?

Property does not allow U18 residents to have overnight visitors to stay in your room. They do however welcome family and friends to visit you and utilise the common spaces. All visitors must sign in at reception.

Do I need to buy medical insurance during my stay at property?

All international students entering Australia must have valid Overseas Student Health Cover for the duration of their study. For more information please contact your representative agent or institution to check your medical insurance requirements.

Does property provide a room cleaning service?

Cleaning is primarily the responsibility of you and your housemates. Property will provide a vacuum and mop in each apartment. If you would like to discuss paid cleaning services, please speak directly with the team at reception.

Will I be able to receive letters and parcels at property?

They will receive mail and parcels on your behalf and send you an email or text message to let you know that it’s arrived.

Will I have access to common areas?

They encourage you to use the property common areas including study areas during opening hours. For your health and safety, if you are under the age of 17, you are not permitted to use the property gym.

Will I be allowed to have a social gathering or party in my apartment?

You are not permitted to have a social gathering or party in your apartment. Any gathering or party must be held in a building common area and you are required to seek prior approval from property management.
Iglu Melbourne City Student Accommodation, Melbourne
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9 Reviews
5.0

GS
Greta S
5.0
Moving from abroad was a big hurdle for me. The Iglu team have been incredibly accommodating, motivated and kind. The facilities are well-maintained and functional, and the building typology is perfect for student life. A special shout-out to the team for making my experience at Iglu even better!!
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LN
Lindelwa N
5.0
I’ve been living in Iglu for 7 months now, and I can honestly say… It’s amazing. The Resident Leaders and the Management Team are so amazing, friendly and attentive to everyone's needs. Iglu hosts amazing, fun, adventurous events from hiking and vista to the Zoo, dance classes, picnics, beach volleyball and more. This place has been a place to live since I’ve been away from home. Keep it up!!!
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SH
Sally H
5.0
Thoroughly enjoying living at Iglu! Super friendly staff and an overall welcoming and comfortable environment with facilities, events and general ability to accommodate not only a variety of university students from different backgrounds but also with different personalities and lifestyles.
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CL
Cristina L
5.0
Best student accommodation in all of Melbourne. The rooms are spacious, the staff are incredibly helpful, and the RLs do an amazing job of engaging with the students. Honestly couldn't ask for a better place to live and study.
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