Intro
Benedicts Gate is just a short walk or bus ride from the universities, so youll have no excuses to be late for those lectures! And, with all of your favourite shops, restaurants, pubs and cafes just around the corner in the town centre, youll be sure to be living your best uni life in Norwich.
Not only are they located in a great spot, but they also offer amazing spaces for you to enjoy at home when you want to socialise with your flatmates. And we know youre here to work so weve also got dedicated areas for you to study.
Their switched-on staff are also always on-hand to help you with whatever you need, even if its just for a chat. Plus, their bustling social calendar means theres always something fun going on right in front of your nose.
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Great Transport Links To:
University of East Anglia
27 mins by bus
Norwich University of the Arts
9 mins walk
Norwich Train Station
15 mins by bus
City College of Norwich
21 mins by bus
Community Facilities
Apartment Facilities
Configurations
All en-suite rooms are located within our shared apartments and come with a small double bed, loads of work space, plenty of storage and your own en-suite shower room. Our Bronze En-suite rooms are located on the 1st and 2nd floors and come with over 12 sqm of space. With access to a shared fully equipped kitchen and living area fitted with TV to enjoy with your flatmates.
All the same great features as the Bronze En-suites but located on the 3rd floor.
Gold En-suites, not only offer the same great features as the Bronze En-suite rooms, but also have amazing views across the city, located on the 4th and 5th floors.
Room Facilities
All their studios come with a small double bed, loads of work space and storage, your own private en-suite shower room and fully-equipped mini-kitchen. Plus, we don't charge extra for couples wanting to share our studios.
Room Facilities
All the same great features as the Bronze Studios but with even more space, 21-22 sqm. Plus, we don't charge extra for couples wanting to share.
Room Facilities
Their biggest studios, with over 24 sqm of space! Plenty of study space, storage with your own private en-suite shower room and your own mini-kitchen! Plus, they don't charge extra for couples wanting to share!
Booking Details
Cancellation Policy
We operate a 72 hour cooling off period up to the 31st July so if your circumstances change you can cancel your booking. To cancel your booking you need to email the accommodation team within 72 hours of signing your Tenancy Agreement. From the 1st August the cooling off period is reduced to 24 hours.
Once the Cooling Off period has expired, you can cancel your booking if:
- You do not have a visa to enter the UK.
- You have not acquired the grades to be offered a place at the chosen university
- You have failed to achieve the grades to continue your study at university
In these circumstances, you can cancel your booking prior to the tenancy start date by providing evidence to the Accommodation Manager within 72 hours of being notified. To cancel your booking under these circumstances, please send your UCAS notification/ Visa refusal documentation to the Accommodation Manager within 72 hours of receiving it. There are no other circumstances when we will accept a request for a cancellation either before or during the tenancy. It may be possible with the Landlords agreement to transfer your obligations to someone else who would be eligible to live at the property. This arrangement is known as a Tenancy Takeover. Once the new person has signed and accepted to take over all your obligations are you then released from your obligations to pay the rent and other terms of the Tenancy Agreement.
Payment Details
Booking Fees has to be paid to confirm the booking.
The booking fee is converted into a damage deposit at the start of the tenancy agreement.
Rent Payments:
Pay in Full before the tenancy start date, get a discount of 2%
Pay in 4 instalments.
Pay in monthly instalments, if one can demonstrate that he/she is in receipt of a monthly bursary.
Mode of Payment:
Pay using a debit card or a credit card (with 2% surcharge) online, over the phone or at the reception.
Or pay via Pay-to-Study for easy bank transfer.
Frequently Asked Questions
When Can I Move In?
A few weeks before arrival, you will be invited to book a move-in slot by your Accommodation Team. This can be booked via our student portal once we've let you know check-in slots are available.
Can I choose a certain room?
Absolutely! Floors, flats and room numbers are available to select during the online booking process.
Can we book as a group?
Of course! For locations with shared student apartments, group booking can be completed easily online. One member of the group just needs to register and when asked to Create a group booking, give the group a name and log in. Complete everyone's personal details and then pay the booking fee. When done, the rest of the group has 24 hours to register, select Join a group booking and pay their booking fee and thats it your perfect flatshare is secured!
What deposit do I need?
To secure your room you only need to pay the booking fee the amount varies across locations so look at each building individually for details. This becomes your damage deposit in case of any little mishaps while living with us. The booking fee is non-refundable but the good thing is that you'll get it back if nothings owing for damage or outstanding rent at the end of your stay. Deposits are fully secured by the Tenancy Deposit Scheme in England and Wales or the My Deposits scheme in Scotland.
Can I have pets?
Sorry, pets of any shape or size aren't allowed.
Can I order bedding and Kitchen packs?
Yes! You can.
Do I need a TV Licence?
Whether we supply the TV or if you bring your own, or watch it through 4TV or the BBC iPlayer, you'll need to have a valid TV Licence unless we tell you were covering it. Visit
What is the policy on Guests staying in my room?
We're all grown-ups here, so of course, occasional overnight guests are allowed. Please don't invite someone to stay for more than three consecutive nights though, and always check with your flatmates first that they're ok with extra house guests.
Can I smoke?
Smoking is not allowed in any private and communal areas including bedrooms, bathrooms, kitchens and all internal social spaces. Designated smoking areas can be found outside of the building.
Will my room be inspected?
Your apartment or studio will be fully inspected at least three times during your tenancy. Well keep an eye on cleanliness and hope not to see any damage and missing items. After each inspection, we will tell you if any charges will need to be made to put something right. You will be invoiced immediately for recharges for the first two inspections and on the final inspection, a deduction will be made from your deposit.
How do I collect my post?
Depending on which Property Management location is yours, post may be delivered directly through your door by Royal Mail or collected from on-site post boxes. Fresh accepts larger parcel deliveries at reception, but we accept no liability for loss or damage.
Do I need to move out over Christmas and Easter holidays?
No, your room is yours for the whole of your tenancy. You only need to move out at the end of the agreement.
Will get my deposit back?
Your deposit is registered with a Government-approved Tenancy Deposit Scheme. As long as your room is clean and nothing is missing or damaged from your stay, we will aim to get your deposit back to you within 10 working days.
Is visitor parking available?
All our student accommodation is centrally located, close to good public transport links and other facilities, so you should be able to get around easily without a car. A small number of sites have limited parking, available at an additional charge, on a first-come, first-served basis.
Is there a laundry on-site?
Yes, so please don't bring any portable washing machines with you! There are on-site laundries at all of our student accommodation locations at an additional charge.