The Hive, London

Cancellation Policy

You may cancel the tenancy agreement that you have entered into with the property Management group by giving them written notice of your intention to cancel on the following basis: 

(a) If your notice of cancellation is received by them in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, they will make no charge and the initial rental payment will be refunded in full; or 

(b) If your notice of cancellation is received by them 72 hours after you have submitted an application form on or before 31stJuly 2019 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that they will be entitled to retain 100 of the total initial rental payment; or 

(c) If your notice of cancellation is received on or after the 1st August 2019, they will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that they will be able to do so. 

You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. They reserve the right to charge you a fee in the sum of 100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant. If a replacement tenant is found for the Room they will release you from your tenancy agreement with effect from the date that the new tenancy agreement for the Room begins. 

In the event you fail to honour your contractual obligations in relation to the payment of rent on the due dates before occupation of the Room, they may cancel your tenancy agreement by giving you notice in writing of cancellation; in the circumstances they will not repay any advanced payments made by you to the property. In the event that property management group cancel the tenancy agreement at any time before occupation of the Room by you, they shall give you as much advanced written notice as they can in the circumstances and will repay the initial rental payment to you and any other fees that they have taken from you in connection with the tenancy. 

Covid-19 (Coronavirus) Booking Information for 2020/21

We fully understand that there is a lot of uncertainty surrounding the Covid-19 at the moment and possible consequent travel restrictions. If you book a room at a HOST property for September 2020 today, but are then disallowed from travelling to the UK due to the relevant Government travel restrictions, exclusively as a result of Covid-19 and therefore no longer require the room, you will be released from your booking see below Terms & Conditions.

Terms & Conditions:

This guarantee is open to all international students applying for higher education in the UK for the 2020/21 academic year.

If an applicant is disallowed from travelling to the UK exclusively as a result of Covid19, they need to provide evidence from either the UK Government or from the Government where you live confirming this advice (in English). This must be provided to Host no later than 1st August 2020.

On production of the relevant Government confirmation (in English), the applicants booking will be cancelled in full, with a full refund of any 2020/21 rental payments made.

All applicants wishing to take up this option need to contact the accommodation where they placed their booking directly in order to activate this Guarantee.

Any applicants who do not provide evidence by the dates outlined above, will be held to their tenancy agreement and will be liable for all contractual charges.

Email confirmation will be sent to all students that are accepted onto this guarantee once they have paid advance rent and confirmed their guarantor details where applicable.

Please note in the case of dual occupancy both parties must be eligible for this guarantee in order for it to apply.

Please note that if you cancel the room and rebook, the room may not be available, and the price may be revised in August and September 2020.

These terms and conditions are correct as at 25th March 2020 but Host Student Housing Limited reserves the right to change them or remove this guarantee at any time without prior notice.