Torquay House, designed by award-winning architects, represents the expansion of LHA London to provide affordable living in the heart of London. The brand-new building boasts a sky lounge, green roof spaces and provides state of the art studios and en-suite accommodation within walking distance of Central London. Residents can also take advantage of a modern on-site gym, fantastic views over London from selected rooms and secure bicycle storage. In Zone 2 North West London, the closest tube station is four minutes away at Royal Oak (Hammersmith & City, Circle line), with Paddington 15 minutes walk away. Bus routes are from the door take residents into central London in 20 minutes, with Kensington Palace Gardens 10 minutes walk away and Hyde Park 12 minutes away by bike (Barclays bike station nearby on Porchester Square).
Note: Availability are very flexible. Please contact us for the same.
Amenities
Apartment Facilities
Community Facilities
Configurations
The stunning studios are available with not just comfortable beds, but writing desks, chairs, and kitchen too!
The stunning studios are available with not just comfortable beds, but writing desks, chairs, and kitchen too! Situated in the corner, this studio offers a little more space and light from the outside when desired.
The completely private single rooms include a comfortable bed and luxurious en suite. The residents are provided a fridge, wardrobe, drawers, and sink with vanity unit.
Booking Details
Cancellation Policy:-
-If there is more than one night left on your original booking and you wish to cancel the contract and leave the accommodation sooner
that your original date of departure, you may do so provide that you give us at least one days notice (or make payment in lieu of notice).
If you do not give the required notice or make a payment in lieu of notice, you will be still charged for a days accommodation even
though you are not using it; this is because we will be unable to re-let the room for that week and so would otherwise lose that income.
-If there is less than one day left of your original booking then you may not cancel the contract and will be required to pay for the entirety
of your booked stay, even if you leave the accommodation sooner than your original date of departure.
-If you cancel your booking at least 48 hours before 12:00 hours (GMT) on the first day of your booked stay, you will receive a refund of all
sum paid by you less the cost of one nights accommodation. No refunds will be provided if less than 48 hours notice is given.
-Once we have confirmed your booking, you must pay the cost for the accommodation for the entirety of your booking in advance. The
amount payable will be shown on the booking confirmation.
-If you do not check-in on the date stated on your booking and you have not given at least 48 hours notice as set out in , your
booking will be cancelled and you will lose the advance payment made under above sentence, which they shall keep.
Payment Details
Payment Info:-
No cash payment accepted. No deposit will be refunded back under any circumstances except if it is due to COVID-19 situation.
Booking info:-
In order to confirm the booking, the guest must pay a holding deposit equivalent to one weeks rent.
A license deposit will be payable when guests check-in. This license deposit will be GBP 300. If the holding deposit is less than the license deposit, the guest will be required pay an additional amount to make sure the full license deposit is paid. 1 weeks rent in advance is also due at check-in
Frequently Asked Questions
how long will I be able to stay with you for?
We have a maximum stay of 4 years.
how much do I have to pay?
If you are staying over 14 nights with us, then you will be paying a weekly rent (for prices see each sites page). To secure your booking you will need to pay a holding deposit of one weeks rent. Upon arrival, you will be required to pay a licence deposit of GBP 300 and 1 weeks rent in advance.
do you have a loyalty discount scheme?
We sure do! In shared rooms in selected properties, you can receive a discount of up to 25% off. The longer you stay, the less you pay!
I cancelled my stay and my deposit has not been returned, why?
For long-term residents staying 14 nights or more (Weekly Rate), a holding deposit of one weeks rent is required. If you do not check-in on the date stated in your booking, your booking will be cancelled and your holding deposit will not be returned to you.
what are the check-in and out times?
The check-in time at all properties is 2:00pm
The check-out time at all properties is 10:00am
how can i make a complaint?
We get great feedback about our service and accommodation however we appreciate that sometimes things can go wrong. LHA has an absolutely minimal notice period for guests and so we need to work hard to make things right when this happens. We have a policy of dealing with 100% of guest issues within the hostel in the first instance and the best way to achieve this is via direct contact with the reception desk in the hostel