Intro

Charlotte House is student accommodation in Newcastle, within 11 minutes walk from Newcastles top universities and colleges.

You can choose from a range of room sizes suitable for every budget. And our single rooms are a great way to live with friends or meet new ones without breaking the bank!

Your single bedroom is situated within 3, 4, 5, or 6 bed clusters, and will be your home away from home whilst at university. Each room includes a single bed, study area with desk and chair, a wardrobe and storage space. There is a shared bathroom, and kitchen with dining and seating area to relax with your housemates.

There are free monthly social events that all residents are welcome to attend celebrating calendar days and awareness days, and include free food, drink and competitions.

You can even soak up the sun and enjoy chilling out in the courtyard garden.

Distance

1) University of Newcastle --10 minute walk


2) Northumbria University --11 minute walk


3) Newcastle Business School --6 minute walk


4) Newcastle College -- 9 minute walk


5) City centre  -- 2 minutes walk


6) Railway station -- 2 minute walk


7) Metro station -- 4 minute walk


8) Historic quayside -- 10 minute walk

Apartment Facilities

Rent and bills (gas, electric, water, council tax and maintenance)
Wifi
Secure door entry system
Laundry Room

Community Facilities

Full use of courtyard
Contents insurance
Wireless Internet throughout the building
On-site laundry with flat-screen TV
Maintenance team

Configurations

Small Single Room£75/week/person
Min. Lease Duration44 week
Bedrooms1
Bathrooms1 Bath
Area8 sqm
Private Room
Shared Bathroom
Shared Kitchen

basic

Designed for those who want to live in a great location in Newcastle without breaking the bank but who would like a little more space than some of our smaller rooms, their Standard Single Rooms offer more than 9 sq m private single bedroom with a study area.

They are arranged in sociable clusters of 3, 4, 5 or 6 bedrooms with shared bathroom and kitchen facilities perfect if you want to arrange to live with a group of friends or to meet new ones.

Bedroom includes:

Single bed, study desk and chair, wardrobe and storage space

Shared space includes:

Bathroom with shower, basin and toilet, living room with licensed Freeview TV, fitted kitchen with vacuum cleaner, oven and fridge freezer, and a dining area with table and chairs.

Contract Length: 44 Week - Sept to July

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Standard Single Room£87/week/person
Min. Lease Duration44 week
Bedrooms1
Bathrooms1 Bath
Area9 sqm
Private Room
Shared Bathroom
Shared Kitchen

Designed for those who want to live in a great location in Newcastle without breaking the bank but who would like a little more space than some of our smaller rooms, our Standard Single Rooms offer more than 9 sq m private single bedroom with a study area.

They are arranged in sociable clusters of 3, 4, 5 or 6 bedrooms with shared bathroom and kitchen facilities perfect if you want to arrange to live with a group of friends or to meet new ones.

Bedroom includes:

Single bed, study desk and chair, wardrobe and storage space

Shared space includes:

Bathroom with shower, basin and toilet, living room with licensed Freeview TV, fitted kitchen with vacuum cleaner, oven and fridge freezer, and a dining area with table and chairs.

Contract Length: 44 Week - Sept to July

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Single Plus Room£92/week/person
Min. Lease Duration44 week
Bedrooms1
Bathrooms1 Bath
Area10 sqm
Private Room
Shared Bathroom
Shared Kitchen

Room Facilities

Single bed
Study desk and chair
Wardrobe
Shared bathroom
Shared seating and dining area
Shared kitchen
Wifi

basic

Their Large rooms are great for students looking for a little more space to be able to relax in. Single bedrooms, sharing bathroom and kitchen facilities with other bedrooms within the flat. Our Single Plus Rooms offer over 10 sq m private single bedroom with a study area.

Contract Length: 44 Week Charlotte House - Sept to July

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Premium Single Room£99/week/person
Min. Lease Duration44 week
Bedrooms1
Bathrooms1 Bath
Area13 sqm
Private Room
Shared Bathroom
Shared Kitchen

Room Facilities

Single bed
Study desk and chair
Wardrobe
Shared bathroom
Shared seating and dining area
Shared kitchen
Wifi

These are their largest rooms at Charlotte House offering single bedrooms, sharing bathroom and kitchen facilities with other bedrooms within the flat. Our Premium Single Rooms offer over 12.5 sq m private single bedroom with a study area.

Contract Length: 44 Week Charlotte House - Sept to July

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Booking Details

 

Cancellation Policy

Can I Cancel My Reservation?

Cancellations will only be considered in extenuating circumstances. A cancellation request must be submitted by email to the relevant site team outlining the reason and providing supporting documentation as appropriate no less than 14 days prior to the start of the tenancy.

Medical Grounds If you cannot occupy the room due to medical grounds you must provide supporting evidence from your doctor.

No University Place If you do not gain the required qualifications for your chosen course and cannot be offered an alternative through clearing you need to provide supporting documentation from the University or UCAS as appropriate.

Failure to obtain a UK visa If you are unable to obtain the necessary visa to allow you to study in the UK you must provide supporting documentation.

The site team are not authorised to agree cancellation requests nor will submission of the abovementioned documents guarantee immediate approval. The matter will be referred to head office and the owner of the property before a final decision is made.

Can USL cancel my Reservation?

Universal Student Living reserves the right to cancel a reservation and retain the Reservation Fee if:

You have lived at Universal Student Living Limited accommodation before and breached the terms and conditions of the AST (i.e. failure to pay rent on time or anti-social behavior).

You failed to complete your application or accept the AST within the timeframe outlined by the site accommodation team.

Universal Student Living reserves the right to cancel a reservation and return the Reservation Fee if:

You have not yet completed a tenancy agreement and we become unable to provide the accommodation of choice.

Can I Cancel My Tenancy Agreement After I Move In?

An AST is a legally binding agreement. Once signed, you are legally obliged to meet the terms and conditions therein for the duration of the agreement. You cannot cancel your tenancy once it has been signed regardless of occupation. For the avoidance of doubt, if you sign the AST but do not move into the property or decide to vacate early, you are still bound by the terms and responsible for rent for the full duration of the tenancy.

An early release may be considered if;

You find a suitable replacement tenant for the remaining period of the original tenancy. You will not be released from your AST until the ingoing tenant has accepted a new AST as per the same terms as the original. For the avoidance of doubt, you remain responsible for all rents until the new AST is in effect and will be released from the obligations thereafter.

You enter a new tenancy agreement with Universal Student Living Limited for a different room but for the same tenancy period.

Payment Details

 

You will need to pay the 250 non-refundable reservation fee to secure your room.

Payment Options: 

You will then have two options you can pay by three instalments or in one lump sum.

Mode Of Payment

Credit Card, Debit card, Bank Transfer

Frequently Asked Questions

Can I live with my friends?

Yes. Where possible we will try to put you with your friends. When applying for your accommodation you should let us know your preferences including the names of your friends.  We will contact you to confirm your request.


Can I move in early?

We will try and accommodate requests for early arrivals when possible. Please call your accommodation directly to check the availability.


Will my room be cleaned?

Your accommodation is cleaned for your arrival. Once you have moved in you will be responsible for cleaning your room and any shared areas within an apartment.


What do I need to bring with me?

Your room is furnished but you will need to bring the essentials such as:

Bed linen (duvet, pillows and sheets)

Kitchen utensils, including saucepans, plates, cutlery and glasses.

Towels

Toiletries

Clothes

Laptop and chargers

Personal items


Will my room be checked?

We will undertake full room (and communal areas where applicable) inspections at least three times during your tenancy period. We will check for cleanliness, damage and for missing items.


What kind of students will be living here?

We have all kinds of students living with us, from all over the world, studying for their undergraduate and postgraduate degrees.


I'm a Fresher, what can I expect?

Heading to University is an incredibly exciting time but if its your first time away from home you may also be feeling a bit nervous.  Weve put together a freshers guide which we hope will give you an idea of what to expect and to help you settle in to Freshers week and university life.  The main thing to remember is that everyone is going to be in the same position as you so be yourself and youll be great!


What happens if there is a problem with the heating or other services?

Contact the management team in the building and they will arrange for maintenance to attend and fix the problem.


Can I rebook my room for next year?

Many of our residents are returning students who just dont want to leave!

Apply as soon as possible in order to book your room, we cannot guarantee your room will be available; if you book early you will improve your chances.


What is a reservation fee?

Your reservation fee of 250  is due when you book your room. This is not a deposit, and once paid, is not refundable.


Your reservation fee secures your room once you sign the Assured Shorthold Tenancy Agreement and  your Guarantor signs the Guarantee (if required).


At the start of your tenancy your reservation fee converts to an advanced rent payment, and is either deducted from your single rent payment (if you pay for the year in advance) or from your first terms rental payment (if you pay in stages).


So, for example if the total rent stated in your contract is 4,500, and you are paying in advance, you will pay 250 before signing your contract, and the remainder, 4,250 before moving in.


If you are paying by three instalments with a UK Guarantor, then you will pay the 250 reservation fee on signing, 40% of the contract rent before you move in less the reservation fee (1,800 250 = 1,550), 1,800 at the start of the second term, then 900 for the third term.



Do I need to pay any bills?

Your weekly rent includes all electricity, heating and water bills and room internet access.

However, we follow a reasonable use policy and if we feel your use of any of the utilities (electricity or water)  is excessive, we will notify you of our concerns, and if the excessive use does not change, we reserve the right to charge you for such excessive use.


What should I do if I lose my keys?

If you lose your keys, please request a new set from the accommodation office, you will need to pay for a replacement set. If the office is closed you can contact the Student Warden on site.


Please look after your keys;


Do not label them

Do not give them to anyone else


How old do I have to be to live in your accommodation?

To live at one of our properties you must be 18 or over, on or before, the start date of your tenancy agreement.


What do I have to pay and when?

You will need to pay the 250 non-refundable reservation fee to secure your room.


You will then have two options you can pay by three instalments or in one lump sum.


Paying in three instalments:


Students will need to provide evidence of a UK based guarantor if they wish to pay by instalments.  Students will also need to sign a Direct Debit Mandate form to pay by instalments.


The first installment of rent is due in our bank account 10 days before the start of your tenancy. We will notify you in good time of the bank account details, or you can pay through our on-line portal with a debit card or credit card (credit cards attract a processing charge).


The start of your tenancy is the first date shown on your Assured Shorthold Tenancy, NOT the date you move into your room.


If you are receiving a Student Loan, and using this to pay your rent, you will NOT receive this loan until you have arrived at University and registered with your course. The University will then notify the Student Loans Company that you have registered, and the Student Loans Company then pay you the first terms loan, which may arrive one to two weeks after you need to move in.


It may therefore be difficult for you to pay your first rent instalment in full without your loan. If that is the case, you should speak to your guarantor to ask for assistance in the interim. If you require further assistance please contact your site team for more information.


Paying in one lump sum:


If students are unable to provide a UK based guarantor, payment will need to be paid in full at least 10 days prior to tenancy start dates.


What is a guarantor?

A Guarantor is a person that you nominate who will guarantee that your rent will be paid if you are unable to pay it yourself. The person needs to be capable of meeting your obligations if you are unable to.


If you fail to pay your rent on time, the guarantor will be responsible to ensure your rent is paid in full.


More information about guarantors can be found here.


An overseas based guarantor, or one who is overseas but has a UK bank account is not acceptable.


If you are not able to provide your own guarantor, Housing Hand is an international guarantor service that provides this service to all students who cannot provide a suitable or qualified UK Guarantor.


Housing Hand also specialises in dealing with International students who cannot provide a Guarantor in the UK.


Do I need to have a UK based guarantor?

You will need to have a UK based guarantor if you would like to pay your rent by instalments.  If you choose to pay the total rent upfront then you will not be required to have a UK based guarantor.


Can I cancel my contract?

No. Your Tenancy Agreement is a legally binding document and you are subject to the terms and conditions of that contract.



Can I end my tenancy early?

As a tenant on a fixed term assured short hold tenancy you cannot end your tenancy early. You may find a replacement tenant for your tenancy as long as they take over the full length of your contract and pay the rent in full.


Do I need to pay a deposit?

You do not need to pay a deposit. However, you will need to pay a non-refundable 250 reservation fee to secure your room. The 250 is then deducted from your first rent instalment.


Can I smoke in the accommodation?

No. Smoking in the accommodation is forbidden.


Can I bring my pet?

Unfortunately we cannot allow pets.


Am I allowed to have guests to stay?

Unfortunately guests are unable to stay the night at this site.


Is there a laundry room on site?

Yes, there is a laundry room on site provided by Circuit Laundry and prices are set by them.  Costs are 2.90 for a wash and 1.50 for a dry.


Do you allow two people to live in the same room (dual occupancy)?

Unfortunately we are unable to offer dual occupancy at this site.


Do I have to pay for a TV licence?

The licences for the TVs in the shared spaces such as the communal rooms and your shared living room/dining rooms have been paid for.


However, if you wish to watch TV in your room you must pay for your own TV licence. You require a TV licence no matter what device you watch or record live TV. 


What does "all-inclusive" mean?

All utilities electric, gas and water are included in the rent on a fair usage allowance with hot water available 24-hours per day.

High-speed internet and wifi throughout the building, including bedrooms and ethernet cable connection in bedrooms

Contents insurance through Endsleigh

Council Tax students are exempt from paying council tax. Please ensure you fill out a council tax exemption form and hand in to your Accommodation Manager.